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Managing People



         Objective: To understand different areas of taking care of employees and
         how to create a strong workforce.




Novus Business and IT Training Program
Introduction




Novus Business and IT Training Program                  1
Managing People
•   Attracting employees
•   Choosing employees
•   Training employees
•   Rewarding employees
•   Managing organizational culture
•   Following laws


Novus Business and IT Training Program           2
Attracting Employees
Personnel must find new employees
Ways to attract good employees:
• Salary
• Benefits
• Clear job descriptions
• Create opportunities
• Creative advertisements
Novus Business and IT Training Program        3
Attracting Employees
How to avoid hiring bad employees:
• Check backgrounds

• Check references




Novus Business and IT Training Program        4
Choosing Employees
Methods for choosing employees:
• Applications
• Interviews
         – Structured
                • Behavior questions
                • Situation questions
         – Unstructured
•      Written tests
•      Work sample tests
•      Presentations
•      Work examples
    Novus Business and IT Training Program       5
Training Employees
• Provides skills, knowledge and ability
• For new and old employees
• Two basic ways
     – On the job
     – Off the job




Novus Business and IT Training Program         6
Evaluating Employees
•   Allows employees to improve their work
•   Shows who is ready for promotion
•   Helps determine salary
•   Shows which employees have problems
•   Can be done with consultants or from inside the
    organization


Novus Business and IT Training Program           7
Evaluating Employees
Things needed for evaluations:
• Employee goals
• Expectations
• Regular feedback
• Development resources
• Annual performance review


Novus Business and IT Training Program       8
Rewarding Employees
Salary and benefits are the two most common
  ways
Personnel’s salary responsibilities are:
• Payroll
• Amount

Personnel should also manage any benefits

Novus Business and IT Training Program        9
Organizational Culture
                                         • Culture is the
                                           personality of the
                                           business

                                         • Personnel can change
                                           the culture through its
                                           activities

Novus Business and IT Training Program                           10
Following Laws
• Personnel helps the company follow laws
     – Taxes
     – Safety
     – Hiring & firing employees
     – Workplace behavior
• Personnel tells employees about the laws
• Following laws creates a safe place to work

Novus Business and IT Training Program            11
Human Capital
• Collection of skills and knowledge that allow
  employees to work
• Creates value for businesses
• Can be increased over time
• Personnel’s job is to increase Human Capital




Novus Business and IT Training Program            12

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Lesson 9: Managing People

  • 1. Managing People Objective: To understand different areas of taking care of employees and how to create a strong workforce. Novus Business and IT Training Program
  • 2. Introduction Novus Business and IT Training Program 1
  • 3. Managing People • Attracting employees • Choosing employees • Training employees • Rewarding employees • Managing organizational culture • Following laws Novus Business and IT Training Program 2
  • 4. Attracting Employees Personnel must find new employees Ways to attract good employees: • Salary • Benefits • Clear job descriptions • Create opportunities • Creative advertisements Novus Business and IT Training Program 3
  • 5. Attracting Employees How to avoid hiring bad employees: • Check backgrounds • Check references Novus Business and IT Training Program 4
  • 6. Choosing Employees Methods for choosing employees: • Applications • Interviews – Structured • Behavior questions • Situation questions – Unstructured • Written tests • Work sample tests • Presentations • Work examples Novus Business and IT Training Program 5
  • 7. Training Employees • Provides skills, knowledge and ability • For new and old employees • Two basic ways – On the job – Off the job Novus Business and IT Training Program 6
  • 8. Evaluating Employees • Allows employees to improve their work • Shows who is ready for promotion • Helps determine salary • Shows which employees have problems • Can be done with consultants or from inside the organization Novus Business and IT Training Program 7
  • 9. Evaluating Employees Things needed for evaluations: • Employee goals • Expectations • Regular feedback • Development resources • Annual performance review Novus Business and IT Training Program 8
  • 10. Rewarding Employees Salary and benefits are the two most common ways Personnel’s salary responsibilities are: • Payroll • Amount Personnel should also manage any benefits Novus Business and IT Training Program 9
  • 11. Organizational Culture • Culture is the personality of the business • Personnel can change the culture through its activities Novus Business and IT Training Program 10
  • 12. Following Laws • Personnel helps the company follow laws – Taxes – Safety – Hiring & firing employees – Workplace behavior • Personnel tells employees about the laws • Following laws creates a safe place to work Novus Business and IT Training Program 11
  • 13. Human Capital • Collection of skills and knowledge that allow employees to work • Creates value for businesses • Can be increased over time • Personnel’s job is to increase Human Capital Novus Business and IT Training Program 12