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How innovation
ready are you?
Logica/INSEAD study findings on ‘Collaborative Innovation’

Nordic companies – Return TO Innovation

Markus Närenbäck –
Director Business Development & Sales Logica
Another recently done study

• Study of driving forces in the private industry
• 150 CxO interviewed June-Sept 2011
• Qualitative research with 30 min interviews and manual analysis of intervew

           Most important focus today ?                        Focus most important in the future ?
                   Growth                                                    Growth




                                      Cost cut             Agility                              Cost cut
 Agility




                One company                                               One company




               Innovation is the most important driver for Agility
Why Collaborative Innovation?
• Innovation is a proven driver of
 success

• Organisations can no longer afford to
 be ‘islands’ if they are to keep ahead of
 the competition

• Study goal: to understand how far
 companies have come in collaborating
 to innovate and what barriers stand in
 the way

• INSEAD has specialised in
 understanding innovation and what it
 takes to succeed

                                             3/11
Key findings
• European Business sees innovation as tool to fight the crisis

• Money spent may be wasted due to lack of innovation readiness

• Companies are committing to innovation, but do not always have the
 other necessary components in place
      Leadership needs to step up: more is needed beyond
       committing financial resources
      Organisations are not yet structured to make collaboration
       ‘business as usual’
      Company cultures need help to foster innovation
      A lack of good and widespread measurements is hindering
       implementation and improvement of innovation


                                                                       4/11
The Innovation Readiness Model

                                  Level 4 –
                                  Optimised


                                  Level 3 –
                                  Generalised
  Increasing level of readiness




                                  Level 2 –
                                  Localised


                                  Level 1 –
                                  Ad-hoc


                                                Leadership &     Organisation &      People & culture   Implementation &
                                                ambition         collaboration                          measurement


                                                           The four pillars of the Innovation Readiness model




                                                                                                                           5/11
Leadership & Ambition
Time for leadership to step up and make the difference

• 80% either increased or maintained innovation spend           Organisations that invest in
                                                               innovation are more likely to
• 75% agreed investing in innovation is needed to                 outperform their peers
  outperform competition                                45%         42%

• 64% don’t have a Chief Innovation Officer             40%

                                                        35%
• 37% agreed they ‘encourage employees to learn from          31%
  failures’                                             30%

• Lessons learnt from P-Direkt                          25%




“
                                                        20%

     Spending doesn’t make it so – it is                15%               13%




                       ”
 time for leadership to step up and                     10%
 make the difference                                     5%
                                                                                  1%
                                                                                        0%     0%
                                                         0%



 Leadership has the key role to play in
 fostering all aspects of innovation


                                                                                                6/11
Organisation & Collaboration
Together, we can do more, faster, better

 64% agreed innovation projects included external              Innovation projects that include significant
  partners                                                        collaboration with external partners are
                                                                              more successful
 54% agreed that ‘Collaborative processes with
  external partners is an important enabler of               strongly disagree        1%
  innovation’

 Reducing ‘time to market’ and creating right skill set             disagree          3%
  are drivers for collaboration
                                                           somewhat disagree                     16%
 Almost half agreed collaborating on innovation is
  ‘more difficult’ than not
                                                             somewhat agree                                    32%
 Best practise learnings from Rabobank

 Winning three-legged races? Collaborative                              agree                          21%
 innovation is still not an established practice
 for most organisations; successful                            strongly agree               8%
 innovation requires good collaboration
 management                                                                      0%        10%   20%     30%    40%




                                                                                                                     7/11
People & Culture
Innovation is a state of mind: can it be created?

•    27% use ‘creative problem solving’ to recruit or    Please rate in order of importance the top three
     promote staff                                              factors in your organisation that
                                                          enable the success of partnerships between
•    ‘Cultural fit’ is key to success of collaborative        internal teams and external partners
     innovation, but varies according to the stage of
     the project
     • Brainstorming stage: diverse backgrounds,
        different industries etc, is valuable
     • Execution phase: common values and goals
        and a cultural affinity is key to success
•    Portugal Telecom’s Open Project




    Creating innovation ‘multi-culture’ is more
    alchemy than chemistry, requiring flexibility
    and sense of purpose that only leadership
    can inspire


                                                                                                        8/11
Measurement & Implementation
No measurement, no improvement…

• 16% have good metrics in place to evaluate the    Please rate in order of importance the top three
                                                   factors that block the success of your innovation
  success of innovation projects                                   efforts-first choices

• 9% measure innovation through ROI
• 41% identify clash between ‘short-term
  management performance and long-term
  innovation priorities’

• 29% succeed in sharing best practices
• How Atlas Consortium drives its innovation
  measurement & implementation



 Innovation is ill-defined and poorly
 measured.
 Without quantified objectives, attempts to
 improve how you innovate will remain an art
 rather than a science.


                                                                                                       9/11
Nordic Findings
Improvement areas



  Nordic organizations score low and are in the bottom (1,77 ) when it comes to
  implementation/measurment

  Only 16% have methods describing how to measure and evaluate Innovation
  work – and only 9% measure ROI on innovation.

  32% of the nordic organizations consider innovation be part of the culture –
  average is 40.

  Only 21% of the Nordic enterprises has processes to manage and mobilize
  ideas from employees

  41% sees that short term management and prioritizations has a negative effect
  on the long-term innovation work


                                                                                  10/11
How can you become Innovation Ready?
• Make innovation ‘business as usual’ backed up by leadership participation at all levels
 • Allocate real time and goals to innovative efforts; lead by example

• Guide your organisation to openly collaborate
  both internally and externally
 • Set-up collaboration across internal boundaries as a
    trial for external projects

• Create a ‘multi-culture’ that supports the
  diverse creative input required for successful
  innovation
 • Involve everyone in setting HR criteria; reward
    contributions from implementers, innovators and
    cheerleaders

• Define measures of success and use them to
  drive improvement throughout the organisation
 • Benchmark range of qualitative and quantitative
    measures to measure innovation - involve your customers

                                                                                            11/11
Thank you
Questions?
Markus Närenbäck
Markus.narenback@logica.com




                              12/11

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How innovation ready are you? by Markus Närenbäck

  • 1. How innovation ready are you? Logica/INSEAD study findings on ‘Collaborative Innovation’ Nordic companies – Return TO Innovation Markus Närenbäck – Director Business Development & Sales Logica
  • 2. Another recently done study • Study of driving forces in the private industry • 150 CxO interviewed June-Sept 2011 • Qualitative research with 30 min interviews and manual analysis of intervew Most important focus today ? Focus most important in the future ? Growth Growth Cost cut Agility Cost cut Agility One company One company Innovation is the most important driver for Agility
  • 3. Why Collaborative Innovation? • Innovation is a proven driver of success • Organisations can no longer afford to be ‘islands’ if they are to keep ahead of the competition • Study goal: to understand how far companies have come in collaborating to innovate and what barriers stand in the way • INSEAD has specialised in understanding innovation and what it takes to succeed 3/11
  • 4. Key findings • European Business sees innovation as tool to fight the crisis • Money spent may be wasted due to lack of innovation readiness • Companies are committing to innovation, but do not always have the other necessary components in place  Leadership needs to step up: more is needed beyond committing financial resources  Organisations are not yet structured to make collaboration ‘business as usual’  Company cultures need help to foster innovation  A lack of good and widespread measurements is hindering implementation and improvement of innovation 4/11
  • 5. The Innovation Readiness Model Level 4 – Optimised Level 3 – Generalised Increasing level of readiness Level 2 – Localised Level 1 – Ad-hoc Leadership & Organisation & People & culture Implementation & ambition collaboration measurement The four pillars of the Innovation Readiness model 5/11
  • 6. Leadership & Ambition Time for leadership to step up and make the difference • 80% either increased or maintained innovation spend Organisations that invest in innovation are more likely to • 75% agreed investing in innovation is needed to outperform their peers outperform competition 45% 42% • 64% don’t have a Chief Innovation Officer 40% 35% • 37% agreed they ‘encourage employees to learn from 31% failures’ 30% • Lessons learnt from P-Direkt 25% “ 20% Spending doesn’t make it so – it is 15% 13% ” time for leadership to step up and 10% make the difference 5% 1% 0% 0% 0% Leadership has the key role to play in fostering all aspects of innovation 6/11
  • 7. Organisation & Collaboration Together, we can do more, faster, better  64% agreed innovation projects included external Innovation projects that include significant partners collaboration with external partners are more successful  54% agreed that ‘Collaborative processes with external partners is an important enabler of strongly disagree 1% innovation’  Reducing ‘time to market’ and creating right skill set disagree 3% are drivers for collaboration somewhat disagree 16%  Almost half agreed collaborating on innovation is ‘more difficult’ than not somewhat agree 32%  Best practise learnings from Rabobank Winning three-legged races? Collaborative agree 21% innovation is still not an established practice for most organisations; successful strongly agree 8% innovation requires good collaboration management 0% 10% 20% 30% 40% 7/11
  • 8. People & Culture Innovation is a state of mind: can it be created? • 27% use ‘creative problem solving’ to recruit or Please rate in order of importance the top three promote staff factors in your organisation that enable the success of partnerships between • ‘Cultural fit’ is key to success of collaborative internal teams and external partners innovation, but varies according to the stage of the project • Brainstorming stage: diverse backgrounds, different industries etc, is valuable • Execution phase: common values and goals and a cultural affinity is key to success • Portugal Telecom’s Open Project Creating innovation ‘multi-culture’ is more alchemy than chemistry, requiring flexibility and sense of purpose that only leadership can inspire 8/11
  • 9. Measurement & Implementation No measurement, no improvement… • 16% have good metrics in place to evaluate the Please rate in order of importance the top three factors that block the success of your innovation success of innovation projects efforts-first choices • 9% measure innovation through ROI • 41% identify clash between ‘short-term management performance and long-term innovation priorities’ • 29% succeed in sharing best practices • How Atlas Consortium drives its innovation measurement & implementation Innovation is ill-defined and poorly measured. Without quantified objectives, attempts to improve how you innovate will remain an art rather than a science. 9/11
  • 10. Nordic Findings Improvement areas Nordic organizations score low and are in the bottom (1,77 ) when it comes to implementation/measurment Only 16% have methods describing how to measure and evaluate Innovation work – and only 9% measure ROI on innovation. 32% of the nordic organizations consider innovation be part of the culture – average is 40. Only 21% of the Nordic enterprises has processes to manage and mobilize ideas from employees 41% sees that short term management and prioritizations has a negative effect on the long-term innovation work 10/11
  • 11. How can you become Innovation Ready? • Make innovation ‘business as usual’ backed up by leadership participation at all levels • Allocate real time and goals to innovative efforts; lead by example • Guide your organisation to openly collaborate both internally and externally • Set-up collaboration across internal boundaries as a trial for external projects • Create a ‘multi-culture’ that supports the diverse creative input required for successful innovation • Involve everyone in setting HR criteria; reward contributions from implementers, innovators and cheerleaders • Define measures of success and use them to drive improvement throughout the organisation • Benchmark range of qualitative and quantitative measures to measure innovation - involve your customers 11/11