2. Contents
E-Commerce Definition
History of E-Commerce
Types Of E-Commerce
Differences between E-Commerce and Traditional commerce
The Process of E-commerce
Bangladeshi E-commerce shop
E-commerce payment methods
Applications related to ecommerce
E-Commerce in Different Sector (Bangladesh)
E-Commerce Website in Bangladesh
Benefits to Organizations
Advantages
Disadvantages
Barrier of Ecommerce
Recommendation
3. E-Commerce Definition
Electronic commerce, commonly known as e-
commerce or eCommerce, is a type of industry where
the buying and selling of products or services is
conducted over electronic systems such as the Internet
and other computer networks.
4. History of E-Commerce
1960-1982 - Paving the way for electric commerce was the
development of the Electronic Data Interchange (EDI). EDI
replaced traditional mailing and faxing of documents with a
digital transfer of data from one computer to another.
1982-1990 - It was apparent from the beginning that B2B
online shopping would be commercially lucrative but B2C
would not be successful until the later widespread use of
PC’s and the World Wide Web, also known as, the Internet.
5. History of E-Commerce (Continue)
1999 - Over 9 million Minitel terminals had been
distributed and were connecting approximately 25 million
users in this interconnected network of machines. The
Minitel system peaked in 1991 and slowly met its demise
after the success of the Internet 3 years later.
At present - Currently, Amazon, Dell, Staples, Office Depot
and HP are the 5 largest and most famous worldwide
Internet retailers. There’s so much credit to be given to
companies such as eBay and Amazon, which really began to
lead the way in e- commerce
7. Types Of E-Commerce
B2B: It means business to business. It is the types of ecommerce in which
buyer and seller, both are businesses. In this, one business is sells its products
or services while other business buys these products or services. About 80%
of ecommerce of this type.
Example- Intel selling microprocessor to Dell.
B2B Sites: Alibaba.com
B2C: It means business to consumers. It is the type of ecommerce in which
business sells its services or products to consumers, through internet or
computer network.
Example- Dell Selling me a laptop.
B23 Sites: icson.com
8. Types Of E-Commerce (Continue)
C2C: It means consumer to consumer. It is the type of e-commerce in which
one consumer sells its products to other consumer, through internet or
computer network.
Example- Me selling a car to my neighbor.
CTC Sites- OLX.com
B2G: It means business to government. It is a type of e-commerce in which
business sells its services or products to government.
Example- Business pay taxes
M-commerce: It means mobile Commerce, It is the buying and selling of
goods and services through wireless technology.
Example- handheld devices such as cellular telephones
Mobile Ticketing
Information Services
Mobile Banking
9. Differences between E-Commerce and
Traditional commerce
Traditional commerce:
face-to-face, telephone lines , or mail systems
manual processing of traditional business transactions
individual involved in all stages of business transactions
E-Commerce:
using Internet or other network communication technology
automated processing of business transactions
individual involved in all stages of transactions
pulls together all activities of business transactions, marketing and
advertising as well as service and customer support
10. Differences between E-Commerce and
Traditional commerce
Traditional commerce:
face-to-face, telephone lines , or mail systems
manual processing of traditional business transactions
individual involved in all stages of business transactions
E-Commerce:
using Internet or other network communication technology
automated processing of business transactions
individual involved in all stages of transactions
pulls together all activities of business transactions, marketing and
advertising as well as service and customer support
12. Bangladeshi E-commerce shop
Internet user increase in Bangladesh day by day and all mobile
companies established their 3G networking so that many
companies start her online business. Recent report says that there
are three core peoples in Bangladesh have already access to
internet communication. E-commerce website becomes popular
day by day in Bangladesh. All E-commerce Sites is transaction
in online so that choosing the right E-commerce service is an
important and rather difficult task for any online shopping.
14. Applications related to ecommerce
Email
News groups
Online shopping and order tracking
Online banking
Instant messaging
Domestic and international payment systems
Tele conferencing
Electronic tickets
15. E-Commerce in Different Sector
(Bangladesh)
Online Banking
Pay Bill
Online Shopping
Ready made garments
Hotel booking
Education
Airline ticket booking
Oil and Gas Sector
16. E-Commerce Website in Bangladesh
We have made a list with probably the best E-commerce
website in Bangladesh. These E-commerce website buy
many kind of products items such as mobile, accessories,
Jewellery, clothing, Food and etc.
clickbd.com
bikoy.com
cellbazar.com
Rokomari.com
Boi-mela.com
akhoni.com
17. Benefits to Organizations
Market expansion to national and international
markets
Reduced cost of creating, processing,
distributing, storing and retrieving
paper based information
Reduced inventories.(Just-in –time
manufacturing)
Automated business processing
Cost-effective document transfer
Reduced time to complete business transactions,
speed-up the delivery time
18. Advantages
More products and services: EC provides with more
choices; they can select from many vendors and from
more products.
Cheaper products: EC frequently provides consumers
with less expensive products and services by allowing
them to shop in many places and conduct quick
comparisons.
Ubiquity: EC provides consumers to shop or perform
other transactions year round, 24 hours a day, from
almost any location.
19. Disadvantages
Some customers like to feel and touch products. Also, customers
are resistant to the change from a real to a virtual store.
People do not yet sufficiently trust paperless, faceless
transactions.
There is an increase amount of fraud on the Internet.
Mechanical failures can cause unpredictable effects on the total
processes.
20. Barrier of Ecommerce
High price of computer and hardware
Very minimum number of users of web sites
Telecommunication infrastructure is poor
Lack of technically efficient personnel
Small number of Credit Card users
Fulfillment & customer relation problem
21. Recommendation
The application and use of E-commerce is limited in
Bangladesh. This sector is not so much develop in our country.
The reason behind are many but the main reason is that our
country is not so developed and most people of our country are
poor and uneducated. So it is natural that there are few customers
who are interested in E-commerce. But this situation can
possibly be changed if we develop our telecommunication
infrastructure, government awareness and people mindset.
22. Recommendation (Continue)
To make ecommerce successful in our country we need the help of
all aspect of people as well as govt. and business industry to cope
up or overcome the following limitations, Access to computer of
household should be increased, The cost of using internet should
be affordable to general people ,User of software should be more
simple for the easier use , Its use should be made as easy as TV
and newspaper so that it require unsophisticated skill.