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Strategies for Success:
       Board Member Recruitment & Retention

                   Emily Davis
                   August 1, 2012




A Service
   Of:                        Sponsored by:
INTEGRATED PLANNING
            Advising nonprofits in:        www.synthesispartnership.com
            • Strategy
            • Planning                                    (617) 969-1881
            • Organizational Development   info@synthesispartnership.com


A Service
   Of:                                            Sponsored by:
www.mission.do




A Service
   Of:                  Sponsored by:
Today’s Speaker




                                    Emily Davis
                                      President
                                    EDA Consulting                                Hosting:
Assisting with chat questions:
Jamie Maloney, Nonprofit Webinars                         Sam Frank, Synthesis Partnership

A Service
   Of:                                               Sponsored by:
STRATEGIES FOR SUCCESS:
    BOARD MEMBER
RECRUITMENT & RETENTION
       August 1, 2012
      Emily Davis, MNM
       EDA Consulting
CHALLENGES
  Unclear expectations
  Lack of commitment
  Low engagement
  Work load issues
  Under valued
  Underutilized



8/1/2012         www.edaconsulting.org
SUCCESS FACTORS




   Commit adequate resources
   Adopt a mutually-beneficial mindset
   Conduct evaluation
   Provide regular & appropriate recognition


8/1/2012          www.edaconsulting.org
Process & timeline
   Roles & responsibilities
   Leadership assessment
   Board application
   Marketing & outreach
   Interviews
   Selections process
   Evaluation

   BOARD RECRUITMENT

8/1/2012                      www.edaconsulting.org
RECRUITMENT PLAN

PRE PLANNING                      APPLICATION PROCESS
 Job descriptions                 Prep application
 Letter of commitment             Deadlines
 Board matrix                     Call to action
 Prospect lists                   Notification
 Language (application,           Meeting invite
  invitations)                     Board buddies
 Point person                     Decision making
 Outreach efforts


8/1/2012              www.edaconsulting.org
ROLES & RESPONSIBILITIES
   Organizational mission
   General description
   Responsibilities:
           –   Set policy
           –   Govern
           –   Fiscal
           –   Meetings
           –   Board Terms
           –   Strategic Direction
           –   Oversee Executive Director
   Qualifications
8/1/2012                       www.edaconsulting.org
BOARD ASSESSMENT

 Skills & Expertise
 Demographics – age,
 ethnicity, gender
 Networks
 Wealth & access to wealth
 Relationship to mission


8/1/2012        www.edaconsulting.org
DESIGNING AN APPLICATION
      Contact info
      Professional role(s)
      Education
      Nonprofit experiences
      Skills, background, expertise
      Interest in the org
      Leadership role(s)
      Committee interests
      Board leadership knowledge
      Motivation(s) for joining
8/1/2012                www.edaconsulting.org
OUTREACH: START WITH THE INNER CIRCLE

 Current & past board
  members’ networks
 Staff
 Volunteers
 Donors
 Individual, corporate, &
  private donors
 Government officials
 Community foundation(s)

8/1/2012          www.edaconsulting.org
OUTREACH: MOVING BEYOND THE INNER CIRCLE

 Nonprofit advisory &
  governing boards
 Organization & community
  volunteers
 Current donors & volunteers
 Committee members
 Corporate giving & board
  programs
 Nonprofit networks
8/1/2012          www.edaconsulting.org
INTERVIEWS
 Prepare consistent questions
 Interview in teams of two
 Education about organization
 Dialogue to determine fit
 Identify any conflicts of interest
 Answer candidates’ questions
 Follow up on application
 Confirm commitment (time, treasure,
 talent)
 Explain next steps

8/1/2012           www.edaconsulting.org
SELECTION/DUE DILIGENCE
 Match candidate with
  assessment
 Discuss with board development
  committee / entire board
 Learn about work ethic, past
  work
 Trust your gut!
 Invite final candidate(s) to a
  board meeting.
 Seek complete board approval

8/1/2012           www.edaconsulting.org
NOTIFICATION
 What language will you use
 for notification?
 How will you notify declined
 candidates?
 How will you notify
 recommended candidates?
 Explain next steps


8/1/2012         www.edaconsulting.org
EVALUATION




 Feedback from board candidates
 Debrief among entire board
 Debrief in board development committee
 Make necessary revisions / improvements
8/1/2012         www.edaconsulting.org
Board Development Committee
   Orientation
   Board Buddies
   Board Policies & Procedures
   Meetings & Gatherings
   Professional Development
   Self-Evaluation
   Recognition
   Conflict Management

   BOARD RETENTION


8/1/2012                 www.edaconsulting.org
ROLE OF THE BOARD DEVELOPMENT COMMITTEE

Improve the overall quality of board
 service & experience
Design & communicate the recruitment
 process
Initiate ongoing professional development
Manage strategic planning
Organize social activities
Evaluate
8/1/2012         www.edaconsulting.org
ORIENTATION CHECK LIST
    Overview & History
    Philosophy & Values
    Programs & Resources
    Fundraising Overview
    Board Structure & Resources
      – Description & Expectations
      – Communications
      – Board manual
 Letter of commitment
 Committees
 Board Buddies

8/1/2012                 www.edaconsulting.org
BOARD BUDDIES
Pair new and tenured
 board members
Board buddies for 3
 months
Meet up socially
Answer questions
Serve as a resource


8/1/2012        www.edaconsulting.org
BOARD MANUAL
    Organizational Overview
    Legal Docs
    Policies & Procedures
    Financials
    Strategic Plan
    Board Overview
    Contact Information
    Board Calendar
    Past Agendas & Minutes
    E-governance

8/1/2012              www.edaconsulting.org
EFFECTIVE COMMUNICATIONS
Consistent, quick, and accessible
Effective project management
Leverage technology (i.e. BoardEffect®)
E Governance
  – Internal websites
  – Email
  – Teleconference calls
  – Web conference calls
  – Listservs
  – Discussion boards

8/1/2012             www.edaconsulting.org
MEETINGS & GATHERINGS
Annual board social gathering (wine &
 cheese, sporting event, bbq, etc.)
Facility tour
Board buddy meetings
Staff one-on-one
Strategic Planning



8/1/2012          www.edaconsulting.org
PROFESSIONAL DEVELOPMENT
 Critical for success
 In-services or required professional
  development
 Hire outside facilitator
 Examples:
      –    Financial management
      –    Communications
      –    Fundraising
      –    Leadership
      –    Programs

8/1/2012                 www.edaconsulting.org
SELF EVALUATION
 Individual performance
 Board performance: meetings, decision-
  making, etc.
 Chair/President performance
 Committee performance
 Executive Director performance
 Organizational performance



8/1/2012           www.edaconsulting.org
RECOGNITION
Share organizational successes
Connect successes to board work
Highlight individual
 accomplishments
Proper recognition at term’s end
Stay connected



8/1/2012          www.edaconsulting.org
CONFLICT MANAGEMENT
Don’t be afraid of conflict!
What is the process for
 conflict resolution?
Don’t take it personally
What is best for the
 mission?
How will you demonstrate
 excellent leadership?
8/1/2012          www.edaconsulting.org
Before You Join a Board…
• Set yourself up for success
• Know that it is about the mission
• Be aware of the time commitment
• Review your responsibilities and
  expectations
• Review the policies and procedures
• Review their financials

8/1/2012         www.edaconsulting.org
ADDITIONAL RESOURCES
•   BoardSource
•   Nonprofit Associations
•   Independent Sector
•   Society of Nonprofit
    Organizations
•   Idealist.org
•   BoardEffect
•   Alltop Nonprofit
•   IdeaEncore

8/1/2012               www.edaconsulting.org
THANK YOU!

                   Emily Davis, MNM
                  EDA Consulting LLC
                      (720) 515-0581
                emily@edaconsulting.org
                 www.edaconsulting.org
              www.edaconsulting.org/blogs
           www.Facebook.com/edanpoconsulting
                 Twitter: @edaconsulting
8/1/2012               www.edaconsulting.org
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


A Service
   Of:                     Sponsored by:

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Strategies for Success: Board Member Recruitment & Retention

  • 1. Strategies for Success: Board Member Recruitment & Retention Emily Davis August 1, 2012 A Service Of: Sponsored by:
  • 2. INTEGRATED PLANNING Advising nonprofits in: www.synthesispartnership.com • Strategy • Planning (617) 969-1881 • Organizational Development info@synthesispartnership.com A Service Of: Sponsored by:
  • 3. www.mission.do A Service Of: Sponsored by:
  • 4. Today’s Speaker Emily Davis President EDA Consulting Hosting: Assisting with chat questions: Jamie Maloney, Nonprofit Webinars Sam Frank, Synthesis Partnership A Service Of: Sponsored by:
  • 5. STRATEGIES FOR SUCCESS: BOARD MEMBER RECRUITMENT & RETENTION August 1, 2012 Emily Davis, MNM EDA Consulting
  • 6. CHALLENGES Unclear expectations Lack of commitment Low engagement Work load issues Under valued Underutilized 8/1/2012 www.edaconsulting.org
  • 7. SUCCESS FACTORS  Commit adequate resources  Adopt a mutually-beneficial mindset  Conduct evaluation  Provide regular & appropriate recognition 8/1/2012 www.edaconsulting.org
  • 8. Process & timeline Roles & responsibilities Leadership assessment Board application Marketing & outreach Interviews Selections process Evaluation BOARD RECRUITMENT 8/1/2012 www.edaconsulting.org
  • 9. RECRUITMENT PLAN PRE PLANNING APPLICATION PROCESS  Job descriptions  Prep application  Letter of commitment  Deadlines  Board matrix  Call to action  Prospect lists  Notification  Language (application,  Meeting invite invitations)  Board buddies  Point person  Decision making  Outreach efforts 8/1/2012 www.edaconsulting.org
  • 10. ROLES & RESPONSIBILITIES  Organizational mission  General description  Responsibilities: – Set policy – Govern – Fiscal – Meetings – Board Terms – Strategic Direction – Oversee Executive Director  Qualifications 8/1/2012 www.edaconsulting.org
  • 11. BOARD ASSESSMENT  Skills & Expertise  Demographics – age, ethnicity, gender  Networks  Wealth & access to wealth  Relationship to mission 8/1/2012 www.edaconsulting.org
  • 12. DESIGNING AN APPLICATION  Contact info  Professional role(s)  Education  Nonprofit experiences  Skills, background, expertise  Interest in the org  Leadership role(s)  Committee interests  Board leadership knowledge  Motivation(s) for joining 8/1/2012 www.edaconsulting.org
  • 13. OUTREACH: START WITH THE INNER CIRCLE  Current & past board members’ networks  Staff  Volunteers  Donors  Individual, corporate, & private donors  Government officials  Community foundation(s) 8/1/2012 www.edaconsulting.org
  • 14. OUTREACH: MOVING BEYOND THE INNER CIRCLE  Nonprofit advisory & governing boards  Organization & community volunteers  Current donors & volunteers  Committee members  Corporate giving & board programs  Nonprofit networks 8/1/2012 www.edaconsulting.org
  • 15. INTERVIEWS  Prepare consistent questions  Interview in teams of two  Education about organization  Dialogue to determine fit  Identify any conflicts of interest  Answer candidates’ questions  Follow up on application  Confirm commitment (time, treasure, talent)  Explain next steps 8/1/2012 www.edaconsulting.org
  • 16. SELECTION/DUE DILIGENCE  Match candidate with assessment  Discuss with board development committee / entire board  Learn about work ethic, past work  Trust your gut!  Invite final candidate(s) to a board meeting.  Seek complete board approval 8/1/2012 www.edaconsulting.org
  • 17. NOTIFICATION  What language will you use for notification?  How will you notify declined candidates?  How will you notify recommended candidates?  Explain next steps 8/1/2012 www.edaconsulting.org
  • 18. EVALUATION  Feedback from board candidates  Debrief among entire board  Debrief in board development committee  Make necessary revisions / improvements 8/1/2012 www.edaconsulting.org
  • 19. Board Development Committee Orientation Board Buddies Board Policies & Procedures Meetings & Gatherings Professional Development Self-Evaluation Recognition Conflict Management BOARD RETENTION 8/1/2012 www.edaconsulting.org
  • 20. ROLE OF THE BOARD DEVELOPMENT COMMITTEE Improve the overall quality of board service & experience Design & communicate the recruitment process Initiate ongoing professional development Manage strategic planning Organize social activities Evaluate 8/1/2012 www.edaconsulting.org
  • 21. ORIENTATION CHECK LIST  Overview & History  Philosophy & Values  Programs & Resources  Fundraising Overview  Board Structure & Resources – Description & Expectations – Communications – Board manual  Letter of commitment  Committees  Board Buddies 8/1/2012 www.edaconsulting.org
  • 22. BOARD BUDDIES Pair new and tenured board members Board buddies for 3 months Meet up socially Answer questions Serve as a resource 8/1/2012 www.edaconsulting.org
  • 23. BOARD MANUAL  Organizational Overview  Legal Docs  Policies & Procedures  Financials  Strategic Plan  Board Overview  Contact Information  Board Calendar  Past Agendas & Minutes  E-governance 8/1/2012 www.edaconsulting.org
  • 24. EFFECTIVE COMMUNICATIONS Consistent, quick, and accessible Effective project management Leverage technology (i.e. BoardEffect®) E Governance – Internal websites – Email – Teleconference calls – Web conference calls – Listservs – Discussion boards 8/1/2012 www.edaconsulting.org
  • 25. MEETINGS & GATHERINGS Annual board social gathering (wine & cheese, sporting event, bbq, etc.) Facility tour Board buddy meetings Staff one-on-one Strategic Planning 8/1/2012 www.edaconsulting.org
  • 26. PROFESSIONAL DEVELOPMENT  Critical for success  In-services or required professional development  Hire outside facilitator  Examples: – Financial management – Communications – Fundraising – Leadership – Programs 8/1/2012 www.edaconsulting.org
  • 27. SELF EVALUATION  Individual performance  Board performance: meetings, decision- making, etc.  Chair/President performance  Committee performance  Executive Director performance  Organizational performance 8/1/2012 www.edaconsulting.org
  • 28. RECOGNITION Share organizational successes Connect successes to board work Highlight individual accomplishments Proper recognition at term’s end Stay connected 8/1/2012 www.edaconsulting.org
  • 29. CONFLICT MANAGEMENT Don’t be afraid of conflict! What is the process for conflict resolution? Don’t take it personally What is best for the mission? How will you demonstrate excellent leadership? 8/1/2012 www.edaconsulting.org
  • 30. Before You Join a Board… • Set yourself up for success • Know that it is about the mission • Be aware of the time commitment • Review your responsibilities and expectations • Review the policies and procedures • Review their financials 8/1/2012 www.edaconsulting.org
  • 31. ADDITIONAL RESOURCES • BoardSource • Nonprofit Associations • Independent Sector • Society of Nonprofit Organizations • Idealist.org • BoardEffect • Alltop Nonprofit • IdeaEncore 8/1/2012 www.edaconsulting.org
  • 32. THANK YOU! Emily Davis, MNM EDA Consulting LLC (720) 515-0581 emily@edaconsulting.org www.edaconsulting.org www.edaconsulting.org/blogs www.Facebook.com/edanpoconsulting Twitter: @edaconsulting 8/1/2012 www.edaconsulting.org
  • 33. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: