1. Proactive Communication Solutions
Voice • Text• Email• Dialler
Corporate Overview
Proactively Communicate Across the Customer Lifecycle
We provide cloud-based multi-channel communication through our state-of-the art, on-demand and
unified customer engagement platform through Voice, Text, Email, Web and Dialler
As a global leader of cloud-based, multi-channel Proactive Communications, Ventriloquist helps
organizations in a variety of industries have more relevant and meaningful conversations with their
consumers through the use of automated voice messaging, interactive text messaging, email and a
hosted dialler. Ventriloquist has developed a comprehensive set of highly-customizable solutions that
allow organizations to engage at every stage of the consumer lifecycle.
To achieve remarkable results from their communications strategies, organizations must leverage the
ubiquity of the mobile device, the intelligence gleaned from understanding customer preferences and
past behaviours, the ability to use multi-channels to drive response rates and the quick time-to-value of
a cloud-based delivery model.
Marketing Solutions: Increase
loyalty and retention and drive
incremental usage of products
and services through
permission-based
communications.
Customer Care Solutions:
Anticipate customer needs and
reduce inbound calls to the
contact center while improving
service levels and customer
satisfaction through more
personalized support.
Payment Solutions: Prompt
customer for payment before
the due date to secure timely
payments and drive more self-
service transactions.
Collections and Risk Management Solutions: Accelerate the recovery of debt, reduce further losses, and
mitigate risk using sophisticated, multi-channel contact strategies.
Contact Centre Solutions: Handle inbound and outbound multi-channel communications supported by a
full suite of pacing, CTI, and agent utilization tools to optimize agent resources, reduce operating
expenses and increase service levels
Ventriloquist Customer Communications Solutions
Nishi Mohan, Executive Vice President, Sales & Marketing
Direct: 905-602-7927 nmohan@ventriloquistsolutions.com

2. Proactive Communication Solutions
Voice • Text• Email• Dialler
Ventriloquist Engage™ Platform
Ventriloquist Engage, our intelligent, multi-channel communications platform, provides organizations
with the ability to interact with customers on a one-to-one basis to resulting in increased response
rates, higher customer satisfaction, and deeper customer engagement. The platform’s Interactive
Mobile Messaging functionality enables sophisticated communications strategies to differentiate service
and increase customer engagement.
The scalability and reliability of Ventriloquist Engage Platform makes it possible for our clients to
communicate quickly with millions of consumers around the world. More than 350 organizations
worldwide, including leaders in, financial services, telecommunications and media, retail, energy and
utilities, charities/not-for-profit, and debt collection agency industries, rely on the Engage Platform to
send more than two billion messages every year.
Ventriloquist Insight™ Platform
Ventriloquist Insight, our preference management platform, captures and manages stated customer
communications preferences and observed behaviours across lines of business for a more holistic view
of the customer. Ventriloquist Insight allows for customizable contact strategies that honour channel
and message content preferences and incorporate prior communications activity and response patterns.
Ventriloquist Insight offers an administrative Web portal to immediately capture and respond to
consumer communications requests. Organizations can coordinate customer preferences with their
communications strategies, resulting in more profitable relationships.
Both Ventriloquist Engage and Insight platforms are certified as PCI compliant and leverage the
advantages of a cloud-based delivery model.
About Ventriloquist Communications
As a leading provider of on-demand, multi-channel Proactive Communications solutions, Ventriloquist
transforms the way organizations communicate throughout their customer lifecycle to build trusted,
lifelong, and profitable relationships. Visit www.vvsii.com for more information.
Ventriloquist Customer Communications Solutions
Nishi Mohan, Executive Vice President, Sales & Marketing
Direct: 905-602-7927 nmohan@ventriloquistsolutions.com