1. Nidhi Suneja
Contact No. :- 9999199868
Email ID :- nidhisuneja@gmail.com
ITIL Certified
WORK SUMMARY: -
 3.8 yrs experience of workingin DELL as servicelead and ProvidingApplication development and
supportto Bank of Ireland,UK.
 Extensive knowledge of BFSI domain.
 Total 3.5 years of Work experience in TechM - IT System Application Development and Support
Activities for BT openreach, AT&T.
 1.5 yrs Experience in Techmahindra of Application Development in Universal Digital Asset
Management System (E-security) usingMicrosoft’s .Net technology.
 ITIL V3 Certified and Microsoft Certified Professional.
CURRENT STATUS: -
 Workingas Software Development Advisor in Dell International Services leadingBranch serviceline
for Bank of Ireland.
EDUCATION:-
Standard University/School Year Percentage/CPI
MS BITS Pilani 2011 9.16
B.Sc(Computer Science) Maharshi Dayanand
University,Rohtak
2007 76.4%
AISSCE Shiksha Bharti Sr.Sec.
School,Rohtak
2004 82.8%
AISCE Shiksha Bharti Sr.Sec.
School,Rohtak
2002 75.2%
TECHNICAL SKILLS :-
Programming Languages SQL/PL-SQL , ASP, C#, ASP.NET, VB Scripting
Database Oracle9i,MS Access,SQL Server 2000/2005/2008,
Lotus Notes
Programming Framework Visual Studio 2008,VS 2005, Visual Studio
2003,CRM
Client-side Programming JavaScript,AJAX
Source control Subversion SVN, VSS, Sharepoint
WORK EXPERIENCE : -
Company Name Periodof Employment Experience
Dell International Services August 2012- Current 3.8 Yrs
Tech Mahindra Ltd June 2007 – July 2012 5.1 Yrs

2. CAREER PROFILE : -
 Project Duration- August 2012 till Date
Project Name – BOI ADMS
Team Size : 10
Tools Used : Visual Studio 2008,C#, SQL Server 2008,ASP, Lotus Notes,
VB6, MS access,SharePoint,IIS,CRM,MVC
Role : As Software Development Advisor (ServiceLead)
Client : Bank of Ireland,UK
Description:
 I have extensively worked in Bank of Ireland atvarious roles.Currently I havebeen leading
whole bunch of microsoftapplication developed in .NET, CRM and sharepoint.All the
development and supportwork done by our team.
 My responsibilities includereviewchanges/incidents/problems for quality assuranceand
approve changes related to my applications.
 Acting as escalation pointof contactand providingfurther guidanceto my team members.
 MaintainingTracker for efforts spent by the team, effort estimation. Also report the value
add to senior managemnet and client.
 Identify automation/valeadd areas.Lead the progress of the same.
 I have been working as problem champion with problem management for all applications
leadingall problemwork done across teams and reporting those work in weekly meetings
with bank showingbenefits.
 Project Duration- June 2009 to July 2012
Project Name – SHDS-CMS
Organization - Techmahindra
Team Size : 3
Tools Used : Visual Studio 2005,C#
Role : Developer and as supportTeam (Third Line support)
Client : BT (British Telecom)
Description:
 The SHDS-CMS a versatiledatabaseprovidingan extensiveinventory of optical fibre based
Ethernet products.
 Activities includedevelopment and Application / 3rd linesupportfor SHDS-CMS Application.
 Co-ordinate with E2E design and apply the design to code the application.
 Perform Unit testing as per requirement and involved in deployment of the same in
test/Production environments.
 AnalyseBT requirements and perform the impactanalysis.
 Perform ReleasePlanningMeetings and Sprint Calls with SprintManagers and update work
progress.
 Co-ordinate and do follow-up with team members in trackingdaily work progress,lead
issues and reportmanager time to time with team progress.
 Resolve issues roseduringCIT& IVVT of respective Work Package.

3.  Providedemos to the E2E Designers of the new functionality developed.
 Project duration – February 2008 to May 2009
Project Name – Core Media and Mobile DRM (I-Policy)
Organization - Techmahindra
Team Size : 20
Tools Used : Visual Studio 2005, C#, ASP.NET 2.0, SQL Server 2005
Role : Developer
Description:
 It is for storing, maintaining and retrieval of digital content of defense (also providing
security) for Content Aggregation and Content Provider System.
 Gave demo of UDAMS Defense.
 Web services is designed by own having web methods used in website.
 Unit testing is performed on application and also performed Web testing.
 Successfully prepared POC for ACBS Central using MOSS.
 Explored on MOSS and its different tools.
CERTIFICATION
 Successfully Cleared ITIL V3 with 88%.
 Cleared MCTS 70-528 exam with percentage of 93.5.
 Recognized for Bronze award for exceptional performance in Q2 FY14-15. Also awarded by Bank
of Ireland for excellence.
 Recognized for on The spot award in Q4 FY12-13, Dell International services
 Recognized as valuable team player in Q4 FY 11-12, Techmahindra.
WORKSHOPS/TRAINING PROGRAMS ATTENDED
 Training attended for Lean methodology and six sigma methodology.
PERSONNAL INFORMATION:-
Name : Ms. Nidhi Suneja
Father’s Name : Mr. Harish Chander Suneja
Date of Birth
Address
: Aug 4,1988
: 3rd Floor,F-107, Sector-20, Noida
Passport Number : K6380536
Declaration: The above information is correctto the best of my knowledge.
Nidhi Suneja