Increase engagement and streamline business efficiencies for business continuity with a Virtual Assessment Centre. With many limitations on Assessment Centres like resources and logistical hassle, commitment by stakeholders and scale limitations, why not transform it into a Virtual Assessment Centre?

1. ACCENDO 1
Lunch & Learn
Virtual Assessment
Centres (VAC)
# A C C E N D O C O N N E C T S
#ACCENDOCONNECTS

2. ACCENDO 2
#ACCENDOCONNECTS
★ Ashvin Nair @ Ash
★ Been in a 5 year long relationship with Accendo
★ Professional Services, Account Management & Sales,
Product Marketing
★ Head of Market Insights
★ AC Experience - Participant, Design Team, AC Helper,
AC Manager, Assessor, Assessor Trainer
Speaker

3. ACCENDO 3
Virtualising the Speaker
#ACCENDOCONNECTS
Ash Ace

4. ACCENDO 4
Introduction
From Military Origin
Military psychologist
developed a process of
observing candidates over 2
day period
German High Command
Selection Assessment Board.
Included the Groupstacle
British Office of
Strategic Service
Mid 1930’s
American Office of
Strategic Service
Assessment of Men. Over a 3
day period in which
psychologist met every night
to discuss scores
#ACCENDOCONNECTS

5. ACCENDOACCENDO 5
#ACCENDOCONNECTS
Ace on The Case
These were the areas evaluate in the American OSS
• Motivation
• Energy & Initiatives
• Effective Intelligence
• Emotional Stability
• Social Relations
• Intelligence Gathering
• Leadership
• Physical Ability
• Security
• Observation & Reporting
• Propaganda Skills

6. ACCENDO 6
#ACCENDOCONNECTS
Introduction
To Corporate Practise
Earliest implementers of AC/
DC
AT&T Validation
1950’s
Global Practise
20 year study following the
careers of young managers as
they were promoted. AC/DC
successfully predicted
performance
Today
Adoption by organisations
globally and the start of real
contextualisation

7. ACCENDOACCENDO 7
#ACCENDOCONNECTS
Ace on The Case
In the same time AT&T created a building
for recruitment of staff which was
called The Assessment Centre, perhaps
the most iconic contribution AT&T had on
AC practice was the name itself.

8. ACCENDO 8
#ACCENDOCONNECTS
The Assessment Centre
Understanding it Today
An AC is a combinaFon of mulG-dimensional objecGve assessment
methods used to measure fit to a job and operate on a “cross reference” approach
– a group of candidates take part in mulGple exercises and are observed and
evaluated by a team of qualified assessors against a number of job-related
behaviours and competencies

9. ACCENDO 9
The Assessment Centre
1. Realistic Job Preview
✓ Glimpse into potential environment
✓ Preview into future job
✓ Preparedness for change of strategy
✓ Contextualising any environment
3. The Employer Brand
✓ Slice of life in your company
✓ Build Talent Attraction strategy
✓ Employee retention
✓ Its a Talent market
1. Resource and Logistical Hassle
✴ Man-days on assessment build
✴ Assessors/Management/Runners during AC
✴ Location setup and planning
✴ Cost of setup
2. Commitment by Stakeholders
✴ Co-design with external/internal parties
✴ Involvement by multiple businesses
✴ Securing budgets
3. Scale Limitations
✴ Geographical limitations
✴ Cost increase as complexity increase
✴ Becomes learnt
#ACCENDOCONNECTS
Benefits
Limitations
2. Rigor, Validity & Objectivity
✓ Multiple assessors
✓ Multiple activities
✓ Set criteria; competencies and behaviours
✓ Evidence based

10. ACCENDOACCENDO 10
#ACCENDOCONNECTS
Ace on The Case
Let me ask the audience.

11. ACCENDO 11
Move to Virtualisation
Physical
Assessment Centres
Blended
Assessment Centres
Virtual
Assessment Centres
#ACCENDOCONNECTS

12. ACCENDO
01
12
Key Focus in Virtualisation
Reduce, Reuse
& Replace
#ACCENDOCONNECTS
02Create the
Right Candidate
Experience
03Leverage
On Data

13. ACCENDO 13
#ACCENDOCONNECTS
Key Focus in Virtualisation
Reduce: Do we need this? How do we get this in a more efficient way?01 Reduce, Reuse & Replace
✓ Logistics Spend
✓ Materials Spend
✓ Time Investment
✓ Assessment Leaks
Reduce
➡ Virtual Administration
➡ On the go ratings
➡ Virtual security features
How?

14. ACCENDO 14
#ACCENDOCONNECTS
Key Focus in Virtualisation
Reuse: What still works and is efficient? Can easily be taken into VAC?01 Reduce, Reuse & Replace
✓ Logistics Spend
✓ Materials Spend
✓ Time Investment
✓ Assessment Leaks
Reduce
➡ Virtual Administration
➡ On the go ratings
➡ Virtual security features
How?
✓ Online Assessments
✓ Video Interviews
✓ 360’s
✓ Online Branding
Reuse
➡ Integration of tools
or data
How?

15. ACCENDO 15
#ACCENDOCONNECTS
Key Focus in Virtualisation
Replace: What isn’t scaleable? Has a virtual equivalent01 Reduce, Reuse & Replace
✓ Logistics Spend
✓ Materials Spend
✓ Time Investment
✓ Assessment Leaks
Reduce
➡ Virtual
Administration
➡ On the go ratings
➡ Virtual security
features
How?
✓ Online
Assessments
✓ Video Interviews
✓ 360’s
✓ Online Branding
Reuse
➡ Integration of
tools or data
How?
✓ Business Case
Studies
✓ Physical Group
Activities
✓ Face to Face
interviews
Replace
➡ Business
Simulations
➡ Virtual Teamwork
Simulations
➡ Pivotal Experience
Interviews
How?

16. ACCENDO 16
#ACCENDOCONNECTS
• Accessibility
• Branding
• Candidate Functionality
• Integration & Consolidation
02 Create the Right Candidate Experience
Key Focus in Virtualisation

17. ACCENDOACCENDO 17
#ACCENDOCONNECTS
Ace on The Case
But what do candidates say?

18. ACCENDO 18
#ACCENDOCONNECTS
How can technology tell me how
good I am at my job?
HR keeps me asking me to do
assessments and forms, why the
constant disturbance?
How valid or reliable are these
tools?
This is gonna take up my work
time

19. ACCENDOACCENDO 19
#ACCENDOCONNECTS
Ace on The Case
Let me ask the audience.

20. ACCENDO 20
#ACCENDOCONNECTS
03 Leverage on Data
Key Focus in Virtualisation
Why How?
Speed Faster Interviews
& Reporting

21. ACCENDO 21
#ACCENDOCONNECTS
03 Leverage on Data
Key Focus in Virtualisation
Why How?
Accuracy Stacking the tool validity &
Sharper Interviews

22. ACCENDO 22
#ACCENDOCONNECTS
03 Leverage on Data
Key Focus in Virtualisation
Why How?
Holistic Metadata, Multiple Facets

23. ACCENDO 23
#ACCENDOCONNECTS
03 Leverage on Data
Key Focus in Virtualisation
Why How?
Scalability Right tools for different
levels

24. ACCENDO 24
#ACCENDOCONNECTS
03 Leverage on Data
Key Focus in Virtualisation
Wallet Friendly
W i t h A c h i e v i n g A l l t h e A b o v e
Speed Accuracy ScalabilityHolistic

25. ACCENDO 25
Steps to deploying a VAC
VAC is Deployed
Planning
Execution
Analysis
#ACCENDOCONNECTS

26. ACCENDO 26
Steps to deploying a VAC
Planning
#ACCENDOCONNECTS
Job Analysis
-Job accountabilities, Job level, Need of the job tomorrow
Define Competencies
-What does good look like, What behaviour need to be exhibited
Exercise Mapping & Design
-What tools can measure these competencies, What context should the tools have
Candidate Experience
-Email Invites, The right length or the process, Time given to fully complete

27. ACCENDO 27
Steps to deploying a VAC
Execution
#ACCENDOCONNECTS
Platform Setup
-How does your platform appear,
Define Competencies
-What does good look like, What behaviour need to be exhibited
Exercise Mapping & Design
-What tools can measure these competencies, What context should the tools have
Candidate Experience
-Email Invites, The right length or the process, Time given to fully complete

28. ACCENDO 28
Steps to deploying a VAC
Analysis
#ACCENDOCONNECTS
Score Outcomes
-How do you want your score output, what reports do you need
Cut-Off Scores
-Is there an auto cut-off, What will this mean to your passing rate
Additional Data
-Is any extra information taken in, metadata
Bias & Inconsistencies
-Were assessor ratings justified, Were assessments done properly

29. ACCENDO 29
#ACCENDOCONNECTS
Planning
Analysis
VAC is Deployed
Execution
Steps to deploying a VAC

30. ACCENDOACCENDO 30
#ACCENDOCONNECTS
Ace on The Case
Let me ask the audience.

31. ACCENDO 31
Top 5 Learning from deploying VAC
#ACCENDOCONNECTS
• Design Determines Output
Think about what competencies are important
Over-dependence on one tool
• Dont Overload Because Its Online
4-5 tools in whole process
Lasting at most 3-4 hours
• Think About Your Audience First
Who are your candidates? What level are they?
What is the VAC being run for?
• Security
The larger the candidate pool the more data you hold
Think about the sharing of your assessment process
• Candidate Experience vs Engagement
Create the high touch around the online assessments
Messaging and timing is important

32. ACCENDO 32
Ideas for your VAC
#ACCENDOCONNECTS

33. ACCENDO 33
#ACCENDOCONNECTS
Ideas for your VAC

34. ACCENDO 34
Collaborative Virtualisation
#ACCENDOCONNECTS

35. ACCENDO 35
#ACCENDOCONNECTS
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