This document provides an overview of a conference on "Braintending" which discusses the role of bartenders and others in the service industry as informal mental health providers. It touches on topics like mindfulness, active listening, managing stress and burnout, and creating social spaces and environments that promote well-being. The document suggests that bartenders and other service workers can play an important role in people's lives by providing unconditional positive regard, helping reduce isolation, and positively impacting mental health just through human interaction and companionship. Skills like mindfulness, empathy, and social awareness are presented as tools that can enhance this role and benefit both customers and workers.

2. Braintending:
Cognition Across the bar.
#Braintending #F*ckCarl
#TOTC2016
Nick Kennedy
@civlibto
@tendingkennedy
Adam Rodgers
@jetjocko
Gaz Regan
@gazregan
Andrew Toplak
@andrewtoplak
Wifi:Talesofthecocktail
Password:giveyouwings

3. Science

11. 191,643 results,
Their body of Research

14. 9,275 results.
Our body of research.

29. A Post-Mixology World

33. Development is the process
of becoming more complex

34. Complexification:
Integration and Diversification

38. Where is my Negroni?

40. The Signs
Exhaustion
Reduced ability to feel sympathy and empathy
Anger and irritability
Increased use of alcohol and drugs
Dread of working with certain clients
Diminished sense of enjoyment of career
Hypersensitivity or Insensitivity to emotional material
Difficulty separating work life from personal life
Absenteeism – missing work, taking many sick days
Impaired ability to make decisions and care for clients
Problems with intimacy and in personal relationships

42. ORIGINAL PAPER
Mindfulness-Based Interventions: An Emerging
Phenomenon
Margaret Cullen
# Springer Science+Business Media, LLC 2011
Abstract I offer an overview of the rapidly growing field
of mindfulness-based interventions (MBIs). A working
definition of mindfulness in this context includes the
brahma viharas, sampajanna and appamada, and suggests
a very particular mental state which is both wholesome and
capable of clear and penetrating insight into the nature of
reality. The practices in mindfulness-based stress reduction
(MBSR) that apply mindfulness to the four foundations are
outlined, along with a brief history of the program and the
original intentions of the founder, Jon Kabat-Zinn. The
growth and scope of these interventions are detailed with
demographics provided by the Center for Mindfulness, an
overview of salient research studies and a listing of the
varied MBIs that have grown out of MBSR. The question
of ethics is explored, and other challenges are raised
including teacher qualification and clarifying the “outer
limits,” or minimum requirements, of what constitutes an
MBI. Current trends are explored, including the increasing
number of cohort-specific interventions as well as the
publication of books, articles, and workbooks by a new
generation of MBI teachers. Together, they form an
emerging picture of MBIs as their own new “lineage,”
which look to MBSR as their inspiration and original
source. The potential to bring benefit to new fields, such as
government and the military, represent exciting opportuni-
ties for MBIs, along with the real potential to transform
health care. Sufficient experience in the delivery of MBIs
has been garnered to offer the greater contemplative
community valuable resources such as secular language,
best practices, and extensive research.
Keywords Mindfulness . Overview. Potential . Buddhism .
MBSR
Introduction
The interest in mindfulness-based interventions (MBIs) has
grown exponentially in recent years. Programs are being
written and taught by professionals from all walks of life:
psychologists, scientists, athletes, lawyers, professors and
more. This emergent phenomenon is both promising and
perilous as it is increasingly difficult to gauge, not only the
quality and integrity of the program, but whether or not the
content has anything to do with mindfulness, let alone
which definition of mindfulness is operationally applied in
and philosophically guiding the curriculum. In this paper, I
outline the contemplative practices that are integral to
mindfulness-based stress reduction (MBSR), explain the
various practices that are taught and examine how they
have developed over the past 30 years. I pay particular
attention to the use and meaning of the term mindfulness. I
provide estimates of the numbers of graduates and
programs, support organizations and scope of MBSR both
in health care and beyond, including the variety of MBIs
that have been spawned by MBSR. Finally, I explore
trends, opportunities and challenges facing MBIs in the
coming decade, along with the role that MBIs play within
the emergence of a larger contemplative movement in
America.
What is Mindfulness?
As the founder of MBSR, the definition of mindfulness by
Kabat-Zinn (1994, p. 4) is that which is commonly used:
M. Cullen (*)
2535 Buena Vista Way,
Berkeley, CA 94708, USA
e-mail: mmscullen@aol.com
Mindfulness
DOI 10.1007/s12671-011-0058-1

44. #F*CKCARL

45. TENDING TO
GUESTS

46. #F*CKCARL

47. EVERYONE IS INSECURE

48. THE ASSUMED ROLE OF A SHRINK

49. • Analyze your darkest secrets.
• Ask you about your relationship with your mother.
• Reveal childhood trauma.
• Delve into your deep subconscious.
• Ask you about your relationship with your mother.

50. THE ASSUMED ROLE OF A BARTENDER

51. • Know and be able to produce every drink, ever.
• Get you drugs.
• Get you free drinks on your birthday.
• Make your drink strong, bro.
• Ignore your relationship with your mother.

52. OUR SHARED ROLES
• We offer unconditional positive regard
• We listen.
• Witness major events in their lives.
• We might be the best part of their week.

53. PEOPLE ARE
MOSTLY OK

54. THE DIFFERENCE, IT’S NOMINAL

55. DONEC QUIS NUNC
SOME PEOPLE

56. THE GREAT
GOOD
PLACE
RAY OLDENBERGS

57. • Neutral ground
• No obligation to be there.
• Leveler (a leveling place)
• No importance on an individual's status.
• Conversation is main activity.
• Accessibility and accommodation
CHARACTERISTICS OF A THIRD PLACE

58. CHARACTERISTICS OF A THIRD PLACE
• The regulars
• Set the tone and mood.
• A low profile
• Never snobby or pretentious.
• The mood is playful
• Witty conversation and frivolous banter are not only common,
but highly valued.
• A home away from home
• Same feelings of warmth, possession, and belonging as they
would in their own homes.

59. THE QUANTITATIVE BENEFITS
• Direct correlation between
social network size and
strength and immune system
function.
• Measured increase in self
reported happiness, mental
health and openness to
emotional states.

60. THE BUILDING OF THIRD SPACE
SOCIAL ARCHITECTURE
• The conscious design of a social environment to optimize human
interactions.
• Architects build physical space.
• Social Architects design the social space with the physical to
smooth and enhance the flow of human interaction.
• Flow of Bodies in entry and Exit
• Staff situations
• Training procedures

61. DONEC QUIS NUNC
SOCIAL ARCHITECTURE
• 80% of restaurants in NYC
fail.
• Poorly managed social
architecture for most of these
failures.
• The worst reviews of failed
establishments yield
complaints about the service.

62. PEOPLE
FEELING
HEART

63. STOP GETTING CAUGHT
IN CONVERSATION

64. ACTIVE LISTENING

65. THE SKILL SET
• L: look interested - get interested
• I: involve yourself by responding
• S: stay on Target
• T: test your understanding
• E: evaluate the message
• N: neutralize your feelings

66. BARTENDERS WERE HISTORICALLY:
• Highly valued members of
the community.
• Who’s opinions on
community affairs and
politics where both sought
after and trusted.
• Probably had very little to
do with their Ice Program
or Sick Hard Shake
technique.

67. AN UNDERSTUDIED
FIELD

68. THE POOR/POUR MANS
PSYCHOTHERAPIST

69. DONEC QUIS NUNC
PAUL TUENNERMAN
• “I would rather
have shitty
drinks from a
good bartender
then great drinks
from an asshole.”

70. The Psychoactivity of
a Couple of Drinks
Adam Rogers
@jetjocko

72. Thomas Nashe,
1592

73. What happens after
a couple of drinks?

74. Finding a placebo

77. Sahara Breeze
• Cranberry juice
• Rose’s Lime
• Diet Cherry 7-Up
• Vodka (sometimes)

78. Expectancies

81. Source: Mitchell, Jennifer M, James P O’Neil, Mustafa Janabi, Shawn M Marks, William J Jagust, and Howard L Fields. “Alcohol Consumption Induces
Endogenous Opioid Release in the Human Orbitofrontal Cortex and Nucleus Accumbens.” Science Translational Medicine 4, no. 116 (January 11, 2012)

82. What happens after
a lot of drinks?

86. The Mindful Bartender

87. “People will forget what you said,
People will forget what you did
But people will never forget how
you made them feel.”

88. Total Awareness

89. Mindfulness Leads To
A Busier Bar

90. Mindfulness Leads to
More Tips

91. Mindfulness Leads to
A Happier Work Environment

92. Mindfulness Leads to
Happier Guests

93. Mindfulness Leads to
Getting Laid More Often

94. Never Take Anything, Including Yourself,
Too Seriously

95. Don’t Beat Yourself Up

96. Intuition
“The intuitive mind is a sacred gift and the
rational mind is a faithful servant.
We have created a society that honors the
servant and has forgotten the gift”
Albert Einstein

97. Tao Teh Ching
by Lao Tse, 6th
Century BC
“Without going out of
your door, you can know
the ways of the world.”

98. Bartender, 2015
“Without turning your head
you can know damned well
that the asshole at the end
of the bar is putting moves
on the manager’s girlfriend”

99. Mindful Communication

100. Communication is a 2-Way Street

101. Mindful Phrasing

103. Anger, Attitude, and Assholes

104. Change Your Reality

105. The Prince Rupert

107. Stix & Tones with Jacko Diamonds

108. Dusty Springfield & Blosh

111. David Ridings

113. How Will You be
Remembered?

114. “People will never
forget how you
made them feel.”
Maya Angelou

115. We Define Post-Mixology.
If you hate being called a mixologist, you have more to talk about than just
mixology.

116. Works Cited
• Friends On Tap: The Role Of Pubs At The Heart Of The Community, January 2016 Professor Robin Dunbar, Department Of
Experimental Psychology http://www.camra.org.uk/documents/10180/361237/FACTS+ON+TAP+-+A+Report+for
+CAMRA.pdf
• Policy Search for Multi-Robot Coordination under Uncertainty, July 13 - July 17, 2015. Amato George Konidaris, Ariel
Anders, Gabriel Cruz, Jonathan P. How, and Leslie P. Kaelbling. Department of Computer Science, University of New
Hampshire, Durham, NH Departments of Computer Science & Electrical and Computer Engineering, Duke University,
Durham, MA. http://www.roboticsproceedings.org/rss11/p07.pdf
• Health Psychol. 2013 Jan;32(1):33-41. The role of alcohol in forging and maintaining friendships amongst Scottish men in
midlife. Health Psychol. 2013 Jan;32(1):33-41. Emslie C, Hunt K, Lyons A. http://www.ncbi.nlm.nih.gov/pubmed/23316851
• Loneliness, Social Network Size, and Immune Response to Influenza Vaccination in College Freshmen.Pressman, Sarah
D.; Cohen, Sheldon; Miller, Gregory E.; Barkin, Anita; Rabin, Bruce S.; Treanor, John J.Health Psychology, Vol 24(3), May
2005, 297-306. http://dx.doi.org/10.1037/0278-6133.24.3.297Social ties and health: The benefits of social integration.
Teresa E. Seeman, PhD From the Andrus Gerontology Center, University of Southern California, Los Angeles, CA., USA
Received 29 April 1996, Accepted 24 June 1996, Available online 22 March 1999
• Psychoneuroimmunology 4th Edition, Robert Ader, Elsevier Press, Oct 10, 2011.
• London taxi drivers and bus drivers: a structural MRI and neuropsychological analysis. Maguire, Woollett K, Spiers HJ.
Wellcome Department of Imaging Neuroscience, Institute of Neurology, University College London, 12 Queen Square,
London WC1N 3BG, United Kingdom.
• Preventing Motor Skill Failure Through Hemisphere-Specific Priming: Cases From Choking Under Pressure;” Juergen
Beckmann, PhD, Peter Groepel, PhD, and Felix Ehrlenspiel, PhD, Technical University of Munich; Journal of Experimental
Psychology: General; Vol. 142, No. 3 http://www.apa.org/pubs/journals/releases/xge-142-3-679.pdf
• Emotion, olfaction, and the human amygdala: Amygdala activation during aversive olfactory stimulation David H. Zald,
José V. Pardo Proc Natl Acad Sci U S A. 1997 April 15; 94(8): 4119–4124
• Amygdala Activation Predicts Gaze toward Fearful Eyes. Matthias Gamer and Christian Büchel. The Journal of
Neuroscience, 15 July 2009, 29(28): 9123-9126; doi: 10.1523/JNEUROSCI.1883-09.2009