Building Innovation Mindsets

www.wecreate.cc
Building innovation mindsets
@ CIPD
Nick Jankel
nick@wecreate.cc
www.wecreate.cc
Friday, November 20, 2009

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What one thing are you proud of having
created or innovated in your life – and what
did that teach you about your potential?
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What do you think might be your two
most developed innovation skills –
skills that help you to create change
around you?
What three words might your colleagues use to
describe you when you’re at your best?

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How would you build
innovation mindsets?

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What is innovation?
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Old ideas
New ideas

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Inefﬁcient
Bottom up
Slow & exhausting
Inherently risky
Deeply ambiguous

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Needs nurturing

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Often fails

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1989
2009

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Life [and profits] shrink or
expand in direct proportion to
one's courage.
Anais Nin
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Why is innovation important
now more than ever?
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How does innovation happen?
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Firms’ cultural traits drive innovation across
nations
Innovation in Firms Across Nations
Journal of Marketing, 2009
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Innovation traits
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creativity
charisma
connectivity
commitment
Ideas
Curiosity
Exploration
Reframing
Seeing beyond
Intuition
Childlike
Listening
Collaborative
Responsive
Empathic
Nurturing
Emotionally smart
Can do
Urgency
Unstoppable
Confident
Relentless
Optimistic
Single-minded
Inspiring
Leading
Charming
Visionary
Empowering
Integrative

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Which of these does your organisation
foster?
Why? How?

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The elements of a creative solution can be
taught, but creativity itself [involves]
practicing means of self-discovery and self-
discipline and use of the imagination.
Torrance, 1988

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Individual innovation
characteristics
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creativity
charisma
connectivity
commitment

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Innovation archetypes
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creativity connectivity
commitment charisma

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The Architect: Creativity
transformative, catalytic, curious
sees problems and solutions
uses suite of tools to shift things
makes change with minimal effort

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The Peacemaker: Connectivity
calming, empathic
solves disputes
connected to others
understands motivations

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The Champion: Commitment
strong, committed
fights team battles
says what needs to be said
action-oriented

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The Orchestrator: Charisma
visionary, wise
creator of ideas and inspiration
generates new contexts
looks for new futures
balances and organises teams

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creativity
charisma
connectivity
commitment
The Architect The Peacemaker
The Champion The Orchestrator

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Judgements /expectations
Fear
Stress
Defence
mechanisms
Unhelpful /
‘weird’
behaviours
Offence
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Irritation /
frustration

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The Architect: Creativity
transformative, catalytic, curious
sees problems and solutions
uses suite of tools to shift things
makes change with minimal effort
The Saboteur
pessimistic, spiky
uses tools to tank projects
and destroy people

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The Opportunist
flaky, calculating
flits between ideas and people
switches allegiances
The Peacemaker: Connectivity
calming, empathic
solves disputes
connected to others
understands motivations

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The Champion: Commitment
strong, committed
fights team battles
says what needs to be said
action-oriented
The Victim
needy, cowardly
feels hard done by
drains energy and moods

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The Orchestrator: Charisma
visionary, wise
creator of ideas and inspiration
generates new contexts
looks for new futures
balances teams
The Teenager
childish, petulant
looks after themselves
rejects group (but wants their
support)

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Innovation distinguishes
between a leader and a follower.
Steve Jobs
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... a creative leadership
opportunity.
Innovation is a leadership
challenge...

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Leadership exists when people are no
longer victims of circumstances but
participate in creating new
circumstances. Ultimately, leadership is
about creating new realities.
Peter Senge, The Fifth Discipline

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In the world of large institutional networks we face
issues for which hierarchical leadership is inherently
inadequate.
This is the big difference of our world.
That’s why ‘becoming a real human being’ really is
the primary leadership issue of our time, but on a
scale never required before.
Professor C. Otto Scharmer
MIT Sloan School of Management
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The network is (all) powerful
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Your behaviours are
influenced by others in
your network far more
strongly than you might
think, even by people
you’ve never met. Even
obesity may be more
influenced by your peers
than by your parents.
New Scientist, 2009

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Build a
grassroots
innovation
culture
viral

mind
at a time
one
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Peer-to-peer
Maintains
transformative
relationship
Scaleable,
affordable,
accessible
Ultra low
cost
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wecreate: The Toolkit
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Intrinsically
collaborative
Keep the tools
after

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“Breakthrough Questions”
• Solution-focused vs. problem-focused
• Independent of individual coaches skill
• Minimses risk of open conversations
• Respects that people have the solutions within
• Conversation builds on outputs
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The Creativity Suite

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creativity
charisma
connectivity
commitment
What does everyone say
about this situation and - if
you ignored those
assumptions - what would
you do to differently to
create something new?
Who is feeling most
challenged by this situation
and what can you do to get
them back into group
magic?
If you were the only one
who could do anything to
solve this situation, what
would you do?
How could you use this situation
as a unique opportunity to
transform the way your team and
org works forever?

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Creativity is always
collaborative.
Even when you're
alone.

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Motivating “Group Magic”

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R R R

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Reward

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Rules

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✗Responsibility

Judgements /expectations
Fear
Stress
Defence
mechanisms
Unhelpful /
‘weird’
behaviours
Offence
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Irritation /
frustration
Sediment
Responsibility

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group magic &
creativity
Which blocks

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Response
abilityFriday, November 20, 2009

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“Come to the edge.”
“We can't. We're afraid.”
‘Come to the edge. We can't. We will fall!”
“Come to the edge.”
And they came. And he pushed them. And
they flew.
Guillaume Apollinaire

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