1. 223 Hermitage Road
Gahanna,OH, 43230
614-981-6302
nichstelzer@gmail.com
NICH STELZER
OBJECTIVE To obtain a position in which I can gain experience by utilizing my
customer service and administration skills.
SKILLS & ABILITIES  Experience working in fast paced environments with the ability to
think quickly.
 Accustomed to working in an office environment responding to
emails and phone calls.
 Ability to learn quickly and put in the work needed to become
versed in a particular field
 Very personable and easy to get along with
 Willingness to work my way up from the bottom and use the
necessary leadership skills required in that position
 Experience working in customer service over the phone and
resolving conflicts.
 Proficient in Windows
 Proficient in Event Management Systems (EMS), and ability to
learn computer programs quickly
EXPERIENCE CENTRALIZED ROOM SCHEDULING STUDENT SUPERVISOR, OHIO STATE UNIVERSITY WEXNER
MEDICAL CENTER
April 2013-August 2015
I worked in an administrative office where I scheduled rooms for the Ohio State medical
center, where I answered phone calls and emails regarding the scheduling of rooms. I
worked in a very result oriented, customer service environment, working closely with
doctors and doctor’s assistants. This job required a large amount of troubleshooting,
ensuring everyone is scheduled in proper rooms at proper times.
STUDENT MANAGER, SLOOPY’S DINER AT THE OHIO UNION
September 2011-April 2013
I started as a server waiting on tables and fulfilling customer service duties. After one year I
was promoted to student manager, overseeing 15-30 employees per shift. I was responsible
for training new employees, organizing service charts, reservations, and ensuring customer
satisfaction. I performed several different duties while being a manager including, opening
and closing the restaurant, making reservations over the phone, expediting food to make
sure it went to the proper place, as well as managing employees. I also earned food safety
and handling certifications.

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SERVER, RUNNER, BUSSER, BARBACK, THE ATHLETIC CLUB OF COLUMBUS
April 2011-June 2012
I worked in hospitality, team oriented environment, to where everyone worked together to
ensure that every event occurred smoothly and properly. The events typically encompassed
weddings and high scale business meeting and events. I did a variety of jobs, doing
whatever was required of me to ensure the event ran successfully and smoothly.
SERVER, DINING ROOM LEADER, FRISCH’S BIG BOY
February 2010-April 2011
This was my first restaurant position in where I learned the basic skills of the trade as well
as gaining my first experiences in conflict resolution. I Served tables and closed the
restaurant fivedays a week. After 8 months of being a server, I was asked to be the dining
room leader, which entailed assigning service charts, assigning cleaning duties, training new
employees and encouraging employees to increase sales.
EDUCATION THE OHIO STATE UNIVERSITY GAHANNA-LINCOLN HIGH SCHOOL
Graduated 2015 Graduated 2009
Bachelor’s degree in History.
LEADERSHIP Captain of the Gahanna-Lincoln Wrestling team 2009, Dining Room leader
at Frisch’s Big Boy, Student manager at Sloopy’s diner, part of the hiring
committee for room scheduling at the Ohio State University Medical Center,
Student Supervisor at the Ohio State Wexner Medical Center.
REFERENCES DAVID YURKOVICH
Room Scheduling Manager, The Ohio State University 614-562-9751
JASON YOUNG
Manager, Sloopy’s Diner, young.514@osu.edu