NextGenCCGrl 2012

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Results-driven sales leader with more than 16 years of consistent success in establishing and maintaining strategic accounts, contributing to marketing & sales expansion, increasing profits, and ensuring customer satisfaction. Highly-organized self-starter with excellent track record of expanding territories and generating new revenue streams through effective identification and pursuit of new business opportunities. Consistent proven ability to build long-term strategic relationships with C-Level Executives within Fortune 1000 organizations, developing a “trusted advisor” relationship within organizations.

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NextGenCCGrl 2012

Contact Center Intelligence

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Microsoft Lync Global Voice Deployment Case Study, An IDC Whitepaper