SlideShare ist ein Scribd-Unternehmen logo
1 von 2
Downloaden Sie, um offline zu lesen
CASE STUDY
EMPOWERING PEOPLE
TO COMMUNICATE AND
COLLABORATE ANYWHERE
Noosa is recognised as one of Australia’s premier residential and tourist
destinations. Noosa’s economy is characterised by its small scale, its environment,
the proportion of open space to development, a service industry base and cultural
and creative values. After re-establishing on 1 January 2014, Noosa Shire
Council’s focus in the new era has been on building upon the values, services and
organisational performance guided by the community.
UNIFIED COMMUNICATIONS AS A SERVICE
To find out how Nexon can transform the way your people connect, interact and collaborate,
email us at absolute@nexon.com.au, visit nexonabsolute.com.au or call 1300 800 000
ADDITIONAL SERVICES PROVIDED TO NOOSA SHIRE COUNCIL
As part of the managed service, Nexon also provides the following services	
++ Management of the Cisco switching
environment
++ Telecommunications carrier services
++ Management of the desktop environment
++ Hosted Server environment supporting a
range of Noosa Shire Council business
applications
NOOSA SHIRE COUNCIL
Empowering people to communicate and collaborate anywhere through an integrated solution and
delivered on a pay per month basis.
THE CHALLENGE
Faced with the upcoming de-amalgamation
of the Sunshine Coast Regional Council,
Noosa Shire Council had a requirement
to build and manage a complete network
and communications environment for their
multiple locations and their mobile workforce.
Specifically they required:
++ Access to infrastructure to run a range of
business applications as required.
++ A hosted Unified Communications
platform.
++ A hosted Email platform.
++ A private Wide Area Network
connecting all of Noosa Shire Council’s
locations.
To add to the challenge the network and
communications environment needed to be
operational in a compressed timeframe.
THE SOLUTION
To deliver this environment, Nexon
provided a complete managed service that
encompassed all of Noosa Shire Council’s
network and communications requirements.
The managed service is divided into 3 key
areas:
++ Provide and manage a hosted Unified
Communications platform utilising Skype
for Business to replace all existing PABX
requirements.
++ Provide and manage a hosted Exchange
2013 platform built and maintained in
Nexon’s Data Centre.
++ Provide and support a fully managed
MPLS network to all required Noosa
Shire Council sites.
THE BENEFITS
By taking the three key service areas and
delivering them as a single managed
service, Nexon has provided Noosa Shire
Council with a complete network and
unified communication solution, offering
greater functionality, improved TCO model
and guaranteed service.
++ Greater Functionality with
Skype for Business. The
new Skype for Business Unified
Communications platform combines
the core applications that Noosa
Shire Council employees use every
day: Telephony, Voice Mail, Instant
Messaging, Microsoft Office, Video,
Audio and Web Conferencing.
The solution is delivered with a single
unified client, regardless of the device
an employee uses. This functionality,
combined with the almost ubiquitous
access to high speed data connectivity,
has provided Noosa Shire Council
employees the ability to connect
irrespective of location and device.
++ Improved TCO via a “per seat
per month” investment model.
Nexon has built the hosted Skype for
Business and Exchange 2013 solutions
in its data centres, using Nexon’s
virtualised infrastructure and configured
as a “dedicated instance” specifically for
Noosa Shire Council.
This model has allowed Nexon to deliver
a complete Unified Communications
managed service via a “per seat per
month” investment model, in turn allowing
Noosa Shire Council to pay only for
what they use, with minimal upfront costs.
In addition, by creating a dedicated
instance, Nexon not only created a
tailored solution meeting Noosa Shire
Council’s specific requirements; but also,
a solution that smoothly integrates into
their existing IT infrastructure becoming
just a simple extension of the existing
environment.
++ Guaranteed Service via Nexon’s
managed MPLS network. Nexon
has delivered a fully managed MPLS
service for Noosa Shire Council, utilising
a range of network access technologies.
Nexon’s provisioning and management
of the MPLS network gives Noosa Shire
Council access to a solution that provides
guaranteed Voice and Video quality,
whilst still maintaining service for the
existing data requirements.
Combining Nexon’s expertise in IT
infrastructure, hosting and managed
services with Skype for Business, has
allowed Nexon to create a Unified
Communications and network platform
for Noosa Shire Council, which not
only successfully interoperates with their
existing IT applications, but can also
be rolled out where and when it makes
sense, on a per seat, per month basis.
Justin Thomas
ICT Manager
Noosa Shire Council
We were very impressed
with the Nexon team’s
professionalism and skills,
how hard they worked for
us, responsiveness to requests
and the project management
to keep it on track.

Weitere ähnliche Inhalte

Kürzlich hochgeladen

Basic Building Blocks of Internet of Things.
Basic Building Blocks of Internet of Things.Basic Building Blocks of Internet of Things.
Basic Building Blocks of Internet of Things.YounusS2
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?IES VE
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-pyJamie (Taka) Wang
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6DianaGray10
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDEADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDELiveplex
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding TeamAdam Moalla
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopBachir Benyammi
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfIaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfDaniel Santiago Silva Capera
 
VoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXVoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXTarek Kalaji
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfJamie (Taka) Wang
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureEric D. Schabell
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxGDSC PJATK
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxUdaiappa Ramachandran
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarPrecisely
 

Kürzlich hochgeladen (20)

Basic Building Blocks of Internet of Things.
Basic Building Blocks of Internet of Things.Basic Building Blocks of Internet of Things.
Basic Building Blocks of Internet of Things.
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-py
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDEADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
 
9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team9 Steps For Building Winning Founding Team
9 Steps For Building Winning Founding Team
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 Workshop
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfIaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
 
VoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBXVoIP Service and Marketing using Odoo and Asterisk PBX
VoIP Service and Marketing using Odoo and Asterisk PBX
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
OpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability AdventureOpenShift Commons Paris - Choose Your Own Observability Adventure
OpenShift Commons Paris - Choose Your Own Observability Adventure
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptx
 
Building AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptxBuilding AI-Driven Apps Using Semantic Kernel.pptx
Building AI-Driven Apps Using Semantic Kernel.pptx
 
AI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity WebinarAI You Can Trust - Ensuring Success with Data Integrity Webinar
AI You Can Trust - Ensuring Success with Data Integrity Webinar
 
20150722 - AGV
20150722 - AGV20150722 - AGV
20150722 - AGV
 

Case study: Noosa Shire Council - Unified Communications as a Service

  • 1. CASE STUDY EMPOWERING PEOPLE TO COMMUNICATE AND COLLABORATE ANYWHERE Noosa is recognised as one of Australia’s premier residential and tourist destinations. Noosa’s economy is characterised by its small scale, its environment, the proportion of open space to development, a service industry base and cultural and creative values. After re-establishing on 1 January 2014, Noosa Shire Council’s focus in the new era has been on building upon the values, services and organisational performance guided by the community.
  • 2. UNIFIED COMMUNICATIONS AS A SERVICE To find out how Nexon can transform the way your people connect, interact and collaborate, email us at absolute@nexon.com.au, visit nexonabsolute.com.au or call 1300 800 000 ADDITIONAL SERVICES PROVIDED TO NOOSA SHIRE COUNCIL As part of the managed service, Nexon also provides the following services ++ Management of the Cisco switching environment ++ Telecommunications carrier services ++ Management of the desktop environment ++ Hosted Server environment supporting a range of Noosa Shire Council business applications NOOSA SHIRE COUNCIL Empowering people to communicate and collaborate anywhere through an integrated solution and delivered on a pay per month basis. THE CHALLENGE Faced with the upcoming de-amalgamation of the Sunshine Coast Regional Council, Noosa Shire Council had a requirement to build and manage a complete network and communications environment for their multiple locations and their mobile workforce. Specifically they required: ++ Access to infrastructure to run a range of business applications as required. ++ A hosted Unified Communications platform. ++ A hosted Email platform. ++ A private Wide Area Network connecting all of Noosa Shire Council’s locations. To add to the challenge the network and communications environment needed to be operational in a compressed timeframe. THE SOLUTION To deliver this environment, Nexon provided a complete managed service that encompassed all of Noosa Shire Council’s network and communications requirements. The managed service is divided into 3 key areas: ++ Provide and manage a hosted Unified Communications platform utilising Skype for Business to replace all existing PABX requirements. ++ Provide and manage a hosted Exchange 2013 platform built and maintained in Nexon’s Data Centre. ++ Provide and support a fully managed MPLS network to all required Noosa Shire Council sites. THE BENEFITS By taking the three key service areas and delivering them as a single managed service, Nexon has provided Noosa Shire Council with a complete network and unified communication solution, offering greater functionality, improved TCO model and guaranteed service. ++ Greater Functionality with Skype for Business. The new Skype for Business Unified Communications platform combines the core applications that Noosa Shire Council employees use every day: Telephony, Voice Mail, Instant Messaging, Microsoft Office, Video, Audio and Web Conferencing. The solution is delivered with a single unified client, regardless of the device an employee uses. This functionality, combined with the almost ubiquitous access to high speed data connectivity, has provided Noosa Shire Council employees the ability to connect irrespective of location and device. ++ Improved TCO via a “per seat per month” investment model. Nexon has built the hosted Skype for Business and Exchange 2013 solutions in its data centres, using Nexon’s virtualised infrastructure and configured as a “dedicated instance” specifically for Noosa Shire Council. This model has allowed Nexon to deliver a complete Unified Communications managed service via a “per seat per month” investment model, in turn allowing Noosa Shire Council to pay only for what they use, with minimal upfront costs. In addition, by creating a dedicated instance, Nexon not only created a tailored solution meeting Noosa Shire Council’s specific requirements; but also, a solution that smoothly integrates into their existing IT infrastructure becoming just a simple extension of the existing environment. ++ Guaranteed Service via Nexon’s managed MPLS network. Nexon has delivered a fully managed MPLS service for Noosa Shire Council, utilising a range of network access technologies. Nexon’s provisioning and management of the MPLS network gives Noosa Shire Council access to a solution that provides guaranteed Voice and Video quality, whilst still maintaining service for the existing data requirements. Combining Nexon’s expertise in IT infrastructure, hosting and managed services with Skype for Business, has allowed Nexon to create a Unified Communications and network platform for Noosa Shire Council, which not only successfully interoperates with their existing IT applications, but can also be rolled out where and when it makes sense, on a per seat, per month basis. Justin Thomas ICT Manager Noosa Shire Council We were very impressed with the Nexon team’s professionalism and skills, how hard they worked for us, responsiveness to requests and the project management to keep it on track.