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(Top Level – IT is facing many challenges today, theses shifts are forcing business to rethink how they operate and grow.)Consumerization of ITThe more consumers adopt technology at home, the more they want to use the same technology where they workBusinesses are and will need to strategize on how they provide the tools their employees want in order to retain top talent and their competitive advantageBy 2014, the ratio of smartphones to PCs will be roughly 1:1. This prediction speaks to the smartphone being many people’s first entry into consuming cloud computing.Diverse and distributed workforceWe estimate 84 percent of organizations have a remote or mobile workforce. This brings about a number of challenges businesses need to deal withConsumerization of IT has caused a proliferation of mobile devices and sophisticated computers at home. Employees want and need to have access to business tools through these devicesIn addition to this, there has been a marked increase in the use of contingent staff, contractors, and outsourcing to help businesses meet the rapidly changing environment without rapid hiring/layoffs. These groups of people are usually not “local” and may be some distance away. With these shifts, businesses are needing to deal with an increased demand of employees, contingent staff, contractors, and outsourcers wanting access to tools, data, and email while remote or away from the office to be productiveInfrastructure UtilizationBeginning with the Client/Server transformation in the 1990s, business have been expanding their server footprint at a feverish pace. This expansion has also cause the rapid rise in the cost for IT to operate in the form of more datacenters, cooling, and powerWith this proliferation of applications, application vendor and IT policies evolved into placing only 1 application on a server stemming from the “double double” rule of capacity planningThe end result is that, on average, 85 percent of datacenter capacity is idle, but still costing companies millions of dollars to operate that idle capacityInfrastructure cost and ComplexityAnd last, the previous three challenges have added to the complexity and cost of operating an IT InfrastructureBusinesses have grown to having too many systems and datacenters to maintainAs an example of this, the average one billion dollar company maintains 48 disparate financial systems. This is only complicated by merger and acquisition activity and the need to maintain legacy systems.All this adds up to 70 percent of IT budgets being spent on maintaining inflexible and dedicated datacenter equipment, instead of IT being able to invest in innovation.
Unified Communications provides the kind of transformational shift that can help businesses thrive. It allows you to significantly decrease costs associated with travel, communications, and IT administration. In addition, UC enables you to improve your business outcomes by maximizing productivity and fostering collaboration. These help profitability of organizations.