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Digital	transforma.on	is	ge0ng	real.	We	are	now	
hi0ng	the	essence	of	what	organiza.ons	are	and	
can	become.
Movements	&	P...
Jane McConnell
2
Harvard Business Review
• Air France
• Air Liquide
• Allianz Worldwide
Partners
• BNP Paribas
• Cartier
•...
3
•	Social																	
Movements	&	People
•	Cloud																	•	BYOD																	•	Working	out	loud								
P...
4
•	Social																	
•	BYOD																	
•	Working	out	loud																	
30%	“in	some	parts”
57%		single	ES...
5
Movements	&	People
People	do	what	they	need	to	do.			
Then	the	organiza.on	catches	up!
6Photo	by	William	Bout	on	Unsplash.
Movements	&	People	
Poli.cs	&	Decision-making	
Leadership,	Prac.ces	&	Cultures
2016
2015
2014
0 25 50 75 100 %
16%
5%
3%
Focus	on	the	maturing	organiza.ons
Internal	poli.cs	-	“A	serious	obstacle	hinder...
8
Data	2016.		The	Organiza(on	in	the	Digital	Age.		Numbers	represent	ac.ons,	not	inten.ons:	“planned”	and	“not	planned”	ar...
9
Data	2016.		The	Organiza(on	in	the	Digital	Age.		Numbers	represent	ac.ons,	not	inten.ons:	“planned”	and	“not	planned”	ar...
10
Data	2016.		The	Organiza(on	in	the	Digital	Age.		Numbers	represent	ac.ons,	not	inten.ons:	“planned”	and	“not	planned”	a...
11
Data	2016.		The	Organiza(on	in	the	Digital	Age.		Numbers	represent	ac.ons,	not	inten.ons:	“planned”	and	“not	planned”	a...
12
From	strategy	&	vision	to	reality	on	the	ground	
Involve	people		proac.vely
13
• Define	fundamental	principles	for	your	
program,	consulta.on	with	others.	
• Involve	people	at	different	levels	with	
d...
Movements	&	People	
Poli.cs	&	Decision-making	
Leadership,	Prac.ces	&	Cultures
People	do	what	they	need	to	do.			
Then	the...
Digital	transforma.on	is	ge0ng	real.	We	are	now	
hi0ng	the	essence	of	what	organiza.ons	are	and	can	
become.
Movements	&	P...
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Organization in the Digital Age i2summit17

Digital and change movements inside organizations go enterprise-wide. Top-down decision-making triggers internal politics.

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Organization in the Digital Age i2summit17

  1. 1. Digital transforma.on is ge0ng real. We are now hi0ng the essence of what organiza.ons are and can become. Movements & People Poli.cs & Decision-making Leadership, Prac.ces & Cultures The Organiza.on in the Digital Age Jane McConnell @netjmc
  2. 2. Jane McConnell 2 Harvard Business Review • Air France • Air Liquide • Allianz Worldwide Partners • BNP Paribas • Cartier • Euler Hermes • Group SEB • LafargeHolcim • Nissan • Nokia • SNCF • Société Générale • Sodexo • Valeo • Vinci Strategy Advisor 18 years of extensive hands-on consulting experience with intranet and digital workplace strategy in over 60 large, global organizations. Ten years of research: annual surveys and reports since 2006 Tracking the trends in bringing our own devices to work The company cultures that help or hinder digital transformation Paris-based workgroup. Author MITSloan Management Review Neutralize Internal Politics in Digital Initiatives Researcher Approximately 300 organizations worldwide each year
  3. 3. 3 • Social Movements & People • Cloud • BYOD • Working out loud Photo by Artem Verbo on Unsplash.
  4. 4. 4 • Social • BYOD • Working out loud 30% “in some parts” 57% single ESN worldwide + 26% mul.ple = 83 % 55% allowed in some parts or organiza.on-wide From movements to fait accompli
  5. 5. 5 Movements & People People do what they need to do. Then the organiza.on catches up!
  6. 6. 6Photo by William Bout on Unsplash. Movements & People Poli.cs & Decision-making Leadership, Prac.ces & Cultures
  7. 7. 2016 2015 2014 0 25 50 75 100 % 16% 5% 3% Focus on the maturing organiza.ons Internal poli.cs - “A serious obstacle hindering our progress” 22% in 2016
  8. 8. 8 Data 2016. The Organiza(on in the Digital Age. Numbers represent ac.ons, not inten.ons: “planned” and “not planned” are not included. From strategy & vision to reality on the ground Star.ng at the top
  9. 9. 9 Data 2016. The Organiza(on in the Digital Age. Numbers represent ac.ons, not inten.ons: “planned” and “not planned” are not included. From strategy & vision to reality on the ground Internal poli.cs
  10. 10. 10 Data 2016. The Organiza(on in the Digital Age. Numbers represent ac.ons, not inten.ons: “planned” and “not planned” are not included. From strategy & vision to reality on the ground Opera.onal last
  11. 11. 11 Data 2016. The Organiza(on in the Digital Age. Numbers represent ac.ons, not inten.ons: “planned” and “not planned” are not included. From strategy & vision to reality on the ground Top down authority
  12. 12. 12 From strategy & vision to reality on the ground Involve people proac.vely
  13. 13. 13 • Define fundamental principles for your program, consulta.on with others. • Involve people at different levels with different roles early in decision-making. • Decentralize responsibility to lowest level of accountability. Neutralize Internal Poli.cs in Digital Ini.a.ves hfp://sloanreview.mit.edu/ar.cle/neutralize-internal-poli.cs-in-digital-ini.a.ves/ From strategy & vision to reality on the ground Freedom with a framework
  14. 14. Movements & People Poli.cs & Decision-making Leadership, Prac.ces & Cultures People do what they need to do. Then the organiza(on catches up! Involve proac(vely. Freedom within a framework. Decentralize. The #PeopleBarometer I’m working out loud on this. The version used in this presenta(on has already evolved significantly. I’ll post more later!
  15. 15. Digital transforma.on is ge0ng real. We are now hi0ng the essence of what organiza.ons are and can become. Movements & People Poli.cs & Decision-making Leadership, Prac.ces & Cultures Thank you! Jane McConnell @netjmc

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