5. Service Delivery - Structure
Business Development
Customer contracts & CRM
Project identification & alignment
Selection logistics
Delivery
Candidate identification, initial screening &
evaluation
Exec. Search & General Recruitment
Delivery Management aligned to Customer
Projects
Consultant Management
Employee Engagement
Employee Allocations
Perf. appraisal, Separation Mgmt
Business Support
Time Sheets, Employee
Reports, BGC
Billing & Statutory
Requirements
Offshore IT Services
End-to-End SW
Development/Services
Consulting
QA & Testing
5
6. Your Extended HR Arm
Flexibility of:
In-house development team on need basis
Choice of location for your resources to
operate
Relief from:
Carrying costs- resources hired on project
basis
Training resources- required technical and
soft skills on need basis
HR functions like motivation/counseling,
separation mgmt, etc.
6
7. Wide Ranging Proficiency
7
Analytics Business Cloud Web
Infra Management
Server, Desktop &
Network
Data & Security
Management
Remote Infrastructure
Management
Web & Enterprise
Applications
ERP / CRM
Applications
EAI / BCP Tools
Microsoft & Open
Source & Emerging
Mobile Android iOS Windows
Methodologies Cloud based Agile QA &Testing
8. Key Processes - Consulting
Recruitment Management Process
Talent Acquisition
Selection
On-boarding
Consultant Management Process
Statutory
HR Management
Career Management
Business Support
QMS Process
Reports
Reviews
Service Enhancement
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9. FiQMS- Recruitment Management
Need Analysis CRSS Search & Screen CVES Client team
Interview
PASS
Offer
ACCEPT
Provisional
fulfillment
NO
Induction /
Deployment J R / BC
Engagement
Management Confirmed
fulfillment
REJECT
EDCCVSlct
Relationship Exec Recruiter
Relationship Exec
Customer Support
Talent Acquisition
Selection
On boarding
Customer Support
Customer Support
9
10. ``
HR Management
Career Management
PF / GratuityPayroll / Leave ESI & Insurance Tax Planning
‘nVistas’
Emp Connect
Skill
Development
Online
Self Service
Assessment
CSS
Counseling
Opportunity
Identification
Mentoring
Reprofiling/
Growth
Personnel Dept
Consultant Management
Career Management (cont..)
Business SupportBusiness Support
AgreementsAgreements Background ChecksBackground Checks Time Sheets / InvsTime Sheets / Invs ComplianceCompliance
Consultant Management Process
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11. FiQMS MIS
Focus Integrated Quality Management System (FiQMS)Focus Integrated Quality Management System (FiQMS)
ReportsReports ReviewsReviews Enhanced
Service
Enhanced
Service
RM Report
FCS
BT Reports
Ops Reports
PS Reports
PM Reports
Sourcing & Screening
Workforce & Attrition
Perf. Rating. Mgmt.
Training needs
Retention
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12. Large Account Governance
ClientClient FocusFocus
Exec Sponsor Exec Sponsor
Program Manager Location
Manager
Resource
Management
Team
Bus Dev
Executive
•Sourcing Strategy
•SLA Reviews
•Strategic Initiatives
•Issue handling
•Process Review
•Improvements
•Requirements
•Handling
•Transactions
12
14. Accolades
Zinnov Process Excellence Award
2008 & 2009: D&B India’s Top IT Co’s Listing
Zinnov Recognition – Best IT Talent Consulting
A Deloitte Technology Fast 50, Asia Pacific winner
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2010: India Fast Growth 25 winner
2011 : D&B - Axis Bank BUSINESS GAURAV AWARD
2013 : Certificate of excellence
15. Quality Assurance
ISO 9001:2008 Certified, an equivalent of
SEI CMM Level 3
Rigorous internal processes aligned to
project requirements and specifications of
global business
Process extended to encompass enterprise
wide applications – FiQMS (Focus
Integrated Quality Management System)
15
16. Future Focus Infotech Pvt Ltd
3, II Street, Haddows Road
Chennai – 6000 06, INDIA
Phone:+91 44 43931900 | Fax: +91 44 28250892
www.focusinfotech.com
Thank You!
Relationships that last…
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