The document provides an outline for a presentation on whether Barbie, the iconic doll, is past her prime. It begins with background on Barbie's creation in the 1950s to address the desire of little girls to be bigger girls. It then reviews literature on iconic brands and how Barbie addressed cultural contradictions as the second wave of feminism emerged. The hypothesis is that Barbie remains iconic for a certain type of female but her current situation and brand may need updates. Research methodology analyzes perceptions of Barbie lovers versus detractors. Results find detractors value authenticity over perfection while lovers seek the latter. The conclusion is that Barbie is no longer universally iconic as society and consumers have changed, so brand recommendations focus on
Inbound Marekting 2.0 - The Paradigm Shift in Marketing | Axon Garside
Iconic Brands & The Case of Barbie
1. Is The World’s Most Iconic Doll Past Her Prime?
by Naye Moussa
Supervisor: Ramón Méndez
2. Outline of Presentation
• Background: The World’s Most Iconic Doll
• Literature Review: Iconic Brands & The Case of Barbie
• Hypothesis: Barbie’s Current Situation
• Methodology, Analysis, & Results
• Discussion: Brand Recommendations
3. “I am humbled by
the thought that we
could have had that
much influence, and
yet I know that we
did.”
Ruth Handler, mother and creator of Barbie
Chapter I: Background
The World’s Most Iconic Doll
4. Doll Market in 1950s America
Baby Dolls Glamour Dolls Paper Dolls
“[Barbara and her friends] would sit and carry on conversations,
making the dolls real people...I used to watch that over and over and
think: if only we could take this play pattern and three-dimensionalize
it, we would have something very special.” -Ruth Handler
5. Barbie is Born
“In analyzing Barbie, Dichter interviewed 191 girls and 45 mothers...
Mothers, it turned out, hated the doll, but not their daughters. ‘He
interviewed girls about what they wanted in a doll,’ Dichter’s wife
said. ‘It turns out that what they wanted was someone sexy looking,
someone they wanted to grow up to be like. Long legs, big breasts,
glamorous.” (Gerber, 2009)
“Watching children play with the doll, we concluded that little girls
saw Barbie as the young woman they wanted to be someday. Ruth had
always believed that the doll’s play value rested in girls’ fantasies
about growing up. (Gerber, 2009)
6. Little Girls Just Wanted to be Big Girls
“Over and over, with fierce confidence, Ruth had told
those who doubted her idea that little girls just wanted to
be bigger girls.” And she was right.
•300,000 Barbie dolls were sold in 1959 alone
•1 Barbie doll is sold every 3 seconds somewhere in the
world in over 150 countries
•90% of girls ages 3-10 own at least 1 Barbie doll
•Girls ages 3-6 own an average of 12 Barbie dolls
•Barbie is the number 1 doll property in the United
States and the number 1 worldwide property in the
traditional toy industry
7. “Barbie has
morphed into a
legend & an icon.
For Barbie is both
mirror & model,
reflection & avatar.
Yona Zeldis McDonough, New York Times
Chapter II: Literature Review
Iconic Brands &
The Case of Barbie
8. What Are Iconic Brands?
Cultural icons are “exemplary symbols that people
accept as shorthand to represent important ideas.”
“Consumers flock to brands that embody the ideals
they admire, brands that help them express who
they want to be. The most successful of these
brands become iconic brands.”
9. The Name of the Game is Culture Share
“The name of the game is symbolism: The strategic focus
is on what the brand stands for, not on how it performs.
And it’s the only form of competition that yields icons.”
Culture
Share
Mind
Share
Cultural/Societal
Understanding
Consumer
Understanding
10. Sources Used to Study Barbie’s Iconicity
Holt’s Cultural Branding Model, What is an Iconic Brand
excerpt taken from The Principles of Cultural Branding
(Holt, Harvard Business School, 2008)
Brand Meaning Resonance Model, When Brands Resonate
chapter taken from Handbook on Brand and Experience Management
(Fournier, Solomon, & Englis, 2009)
11. The Common Characteristics of Iconic Brands
Iconic Brands
Cultural Personal
Address Cultural
Contradictions,
Meaning Opposition
12. Cultural Contradictions & Meaning Opposition
“Before Barbie, most dolls resembled infants, and little girls played at mothering them. With
Barbie, the object of the game changed.” (Forman-Brunell, 2014)
Girls
☛ Little girls just wanted to be big girls
Women
“To first generation Barbie owners, of which I was one, Barbie was a revelation. She didn’t
teach us to nurture...she taught us independence. Barbie was her own woman.”(Stone, 2010)
1960s America: second wave of feminism hit
+ Barbie was a reflection of glamorous post-war America
“Our mothers grew up thinking they could be a stewardess. Barbie came along and said,
‘You can be the pilot.’”(Stone, 2010)
13. “They saw her [Barbie] as a symbol of
empowerment. On the occasion of Barbie’s
birthday, M.G. Lord, author of Forever Barbie,
said, “I think Barbie really was in a lot of
ways the first feminist. She kind of pointed
the way out of the kitchen for little girls.”
And Ruth Handler - the inventor of Barbie and
founding mother of her maker, Mattel, said,
“Barbie has always represented the fact that
a woman has choices.” (Stone, 2010, p. 7).
14. The Common Characteristics of Iconic Brands
Iconic Brands
Cultural Personal
Address Cultural
Contradictions,
Meaning Opposition
Compelling Identity
Myth & Self
Connection
Personal Co-creation
15. Identity Myth, Self Connection, Co-Creation
Barbie’s identity myth: Girls can be and do anything, and she exudes this through a
perfect dream life
Barbie is “a doll that becomes whatever a girl wants her to be...No single interpretation
seems to define her. Barbie exists as a reflection of the hopes and dreams of the girls who
play with her.” (Forman-Brunell, 2001)
“The truth is we need Barbie dolls for grown ups, too. All our lives would be enriched having
a fantasy doll we could strip naked and dress in our own dreams.” (McDonough, 2011)
“She was all that we could be...And certainly more than we were” (Lord, 1994)
Girls
Women
16. The Common Characteristics of Iconic Brands
Iconic Brands
Cultural Personal
Address Cultural
Contradictions,
Meaning Opposition
Compelling Identity
Myth & Self
Connection
Personal Co-creation
Populist World
17. The Common Characteristics of Iconic Brands
Iconic Brands
Cultural Personal
Address Cultural
Contradictions,
Meaning Opposition
Compelling Identity
Myth & Self
Connection
Personal Co-creation
Populist World
Experience Identity Myth
Through Ritual Action &
Interdependecy
Speak with a Rebel’s
Voice
18. Barbie: A Rebel Of Her Time
• In the 1960s: Barbie went the moon as an astronaut (4 years before Neil Armstrong)
•In the 1980s: Barbie took to the board room as CEO (just as women began breaking
into those leadership roles)
•In the 1990s: Barbie ran for president before any female candidate even made it onto
the presidential ballot
“To her credit, Barbie stepped into the shoes of president eight years before Hilary Clinton
ran for that office...Barbie had gone into space just four years after the first male astronaut
did and eighteen years before Sally Ride became the first American woman to go into
space.” (Stone, 2010)
19. The Common Characteristics of Iconic Brands
Iconic Brands
Cultural Personal
Address Cultural
Contradictions,
Meaning Opposition
Compelling Identity
Myth & Self
Connection
Personal Co-creation
Populist World
Experience Identity Myth
Through Ritual Action &
Interdependecy
Speak with a Rebel’s
Voice
Currency Value
21. The Challenge for Brands to Stay Iconic
When ideology shifts, we see new icons take off and incumbents struggle to stay
relevant...When the national ideology crumbles and is then reinvented, new
contradictions form. It’s a window of opportunity for would-be icons, but it’s bad
news for existing ones.”
“Strong brands are built upon strong meanings.The corollary is a straightforward one:
brands die when their meanings lose significance in consumer’s lives.” (Fournier et, al, 2009)
22. “One of the greatest
paradoxes of branding is
that you must keep
changing to remain
consistent. Mattel appears
to be losing the struggle to
keep Barbie contemporary.”
The Blake Project, a LA based consultancy
Chapter III: Hypothesis
Barbie’s Current Situation
23. Barbie is Having a Mid-Life Crisis
12% ➡ gross sales (North America segment)2013:
4% ➡ gross sales (North America segment)
2012:
3% ➡ gross sales (International segment)
4% ➡Mattel’s gross sales
(due to lower sales in certain brands, one of them being Barbie)
☛
*Taken from Mattel’s 2012 and 2013 Annual Reports
24. Barbie: A Prisoner Of Her Past?
“Barbie remains immune to the ravages of time.”
Weissman, “Barbie: The Image, The Icon, The Ideal”
BUT
*Taken from Mattel’s 2012 and 2013 Annual Reports
Barbie’s message is the same as it was in 1959
“In 2014, Barbie will help girls discover that anything is possible...Barbie will also
continue to celebrate her aspirational career heritage wit the ‘I Can Be’ line.”*
AND WE KNOW
that to remain iconic, brands & their meanings must stay
relevant & tend to consumer’s personal and cultural anxieties,
or else they will eventually die out from the market
☛ is this what is happening to Barbie?
25. Hypothesis
Barbie remains iconic, but only for a certain type of female
Personal
*Taken from Mattel’s 2012 and 2013 Annual Reports
Cultural
26. “For every mother that
embraces
Barbie...there is
another mother who
tries to banish Barbie
from the house.
M.G. Lorde, author of Forever Barbie: The
Unauthorized Biography of a Real Doll
Chapter IV: Methodology
& Results
27. Aims & Objectives
1.Understand Barbie as perceived by the consumer
2.Understand what discriminates Barbie lovers from Barbie detractors
3.Explore if Barbie is iconic in certain societies more than in others
28. Data Collection & Sample
Quantitative
In-depth Interviews
Qualitative
Online Survey
Sample: 15 mothers
(lovers and detractors)
with daughters of any age
Sample: 203 females of
all ages
6: Middle East
9: Europe & USA
Ages Cultural Background
31. Ideals of Beauty & Perfection: A Paradigm Shift
“When it came to the ideals of women and beauty in the 1950s, the
standards were pinup girls and movie stars...Blonde, busty actresses
Betty Grable and Jayne Mansfield were known for their looks. When the
first issue of Playboy magazine came out in December 1953, it featured
Marilyn Monroe on the cover and as a centerfold...All these factors
affected how she [Ruth] wanted her doll to look.” (Stone, 2010)
1960s
2010s
Dove Campaign for Real Beauty
Latest campaign: “Isn’t it time to redefine beauty?”
Sales today: $4B vs. $2.5B in 2005
perfection authenticity
32. An Interesting Finding on Detractors
The difference between
the two detractors:
childhood memories
Lovers vs. Detractors
Detractors Who
Would Buy Barbie for
their Daughters
36. “Love it or hate it,
Barbie has been
embodying ideal
femininity for 40
years.”
Carol Ockman, The Barbie Chronicles
Chapter V: Discussion
Brand Recommendations
37. Move From Iconic Brand to Well Targeted Brand
Barbie can do 2 things
change
Revolution
update
Evolution
Barbie will NOT speak to everyone
It is about doing the right thing for the right target
Barbie is Barbie
Barbie’s DNA: perfection and dreams
38. Barbie is embracing the shift from iconic brand to a well targeted brand
Barbie will continue to speak to her lovers as she’s always done,
and they will continue to love her just the way she is: perfect
39. Barbie’s Target
Consumer Purchaser
Girls
3-9 years old
Mothers
detractors &
lovers willing to
buy
build desire
encourage acceptance
& purchase
branding strategy
catered to both
⇊
40. Barbie Has a Branding Problem, Not a Product Problem
Brand Equity Problem
Brand
Awareness
Brand
Image
41. An Image of the Past
Respondents Who Have Seen a Barbie
Advertisement in the Past 3 Months
43. Barbie Has a Branding Problem, Not a Product Problem
Brand Equity Problem
Brand
Awareness
Brand
Image
1. create communication that
makes sense for mothers & girls
2. create positive brand image
and perceptions
44. Barbie is Taking Steps to Change Image with Mothers
aspirational vs. unrealistic
adored vs. forbidden
imaginative vs. limiting
45. Mothers: The Doll that Evolves With You
“It is part of childhood to play with dolls like Barbie and its a fun toy to play with
as a young girl, even though she is not the perfect model for my daughter to
follow.”
I have great memories of playing Barbie with my sister. I believe we used our
imaginations and enjoyed them a lot. While Barbie’s image is unrealistic, I
believe my daughter would enjoy using the doll to create imaginary worlds like
we did.”
☛ Barbie evolved together with you, and will continue to evolve with you and into
your daughter’s life, too.
46. Girls: Dream and Grow
make believe, outdated perfection ➜ real, updated perfection
47. A Message for Moms & Girls
The Doll That Evolves With Your Dreams
nostalgia
Barbie, the doll that evolves with you and defends your dreams
GirlsMothers
realistic, updated
perfection
⇊
48. A Message for Moms & Girls
The Doll That Evolves With Your Dreams
Dreams
a doll that tells females how to be a doll that evolves with your dreams
exclusive perfection inclusive & updated dream
Barbie lovers love to dream
Young girls want to dream
Barbie detractors allow their kids to dream
a world of negative realism a world of hope & empowerment
49. A Message for Moms & Girls
The Doll That Evolves With Your Dreams
the doll that defends the dream, lets girls create their own stores for their
dreams in a real world, and evolves with their mother’s dreams, too.
the doll that evolves with you and defends
your dreams.