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#SMX #11B @WordStream @navahf
Navah Hopkins - WordStream
Keyword Planning
in a Close Variant
World
#SMX #11B @WordStream @navahf
• Worked in digital marketing
since 2008
• Manage international
accounts in all verticals
• Avid gamer, marketing nerd,
and cat mom
About Me
#SMX #11B @WordStream @navahf
It Can Be Very Tempting to Think of Search Networks as
Villains.
#SMX #11B @WordStream @navahf
In Reality, the Short Term Pain Foreshadows Long Term
Growth.
#SMX #11B @WordStream @navahf
Google (and Bing) Have Made it Pretty Clear
Audiences, Attribution, and Automation are
Their Priorities
#SMX #11B @WordStream @navahf
So What Are We Doing talking About
Keywords?
#SMX #11B @WordStream @navahf
Losers Think Abandoning Keywords For
Display and Autopilot Search is the Future
#SMX #11B @WordStream @navahf
Winners Know That Audience Focus Is At The
Heart of Keyword Strategy
#SMX #11B @WordStream @navahf
• Average AdWords CPC increased
14% Q4 2017 YOY
• Minimum first page bids for non-
branded keywords rose 23% YOY
• Mobile devices produced 55% of
Google’s Q4 2017 clicks
Keyword planning that
doesn’t factor in
audiences wastes
money.
*https://www.wordstream.com/blog/ws/2018/02/05/marketing-statistics
#SMX #11B @WordStream @navahf
Search Networks Are Evolving
#SMX #11B @WordStream @navahf
Can You Imagine if This Was Our Search
Experience?
#SMX #11B @WordStream @navahf
We Used to Have to Account for All Variables
#SMX #11B @WordStream @navahf
#SMX #11B @WordStream @navahf
You Would Need to Bid on These Keywords
Exact: where is the nearest vet, vet near me, nearest vet, vetinarian
near me
Phrase: vet near me, where is the nearest vet, vetinarian near me, vet,
vet near,
Modified Broad: vet, where is the nearest vet, vet near me, where
nearest vet
Broad: pet doctor, local vet, vet near me, where is nearest vet, cat
hospital
#SMX #11B @WordStream @navahf
This Caused Ad Groups to Swell to Unruly
Sizes
#SMX #11B @WordStream @navahf
Now, You’d Only Need These Keywords
Exact: where is nearest vet, vet near me
Phrase: where is nearest vet, vet near
Modified Broad: vet near me
Broad: where is nearest vet
#SMX #11B @WordStream @navahf
However, Most Advertisers Are Still Configured
This Way
Exact: where is the nearest vet, vet near me, nearest vet, vetinarian
near me
Phrase: vet near me, where is the nearest vet, vetinarian near me, vet,
vet near,
Modified Broad: vet, where is the nearest vet, vet near me, where
nearest vet
Broad: pet doctor, local vet, vet near me, where is nearest vet, cat
hospital
#SMX #11B @WordStream @navahf
Google Sometimes Gets Fooled into Putting
Budget in Old Keywords Instead of Valuable
Ones
#SMX #11B @WordStream @navahf
It’s Our Job to Honor the Rules of Engagement
and Help Google Know Where to Put Our
Money
#SMX #11B @WordStream @navahf
What Makes A Duplicate/Match Type Rules of Engagement
Close Variant Mechanics
#SMX #11B @WordStream @navahf
• Singular/Plural
• “ed”,“ing”,“er”
• Abbreviations
• Misspellings
• One Word Turned into Two Words
& Visa Versa
What Makes a Variant?
#SMX #11B @WordStream @navahf
To Be Clear, the Following Are Now Duplicates
of One Another (on the Same Match-Type)
Wholesale = Wholesaler = Wholesaling = Whole Sale = Wholesaled
Lawyer = Lawwyer = Lawyers = Law yer
Real Estate in Texas = Realestate in Texas = Real Estate TX
#SMX #11B @WordStream @navahf
They Are Caught By Match-Type – Match-Types
on Different Bids Don’t Compete With Each
Other
Always bid more
onAlan Rickman
#SMX #11B @WordStream @navahf
The Order of Match-Types
1. Exact: all keywords must be present, nothing added (except for functional words, but
they can be in any order.
2. Phrase: keyword phrase must remain in-tact, but there can be keywords before and
after.
3. Mod. Broad: all keywords must be present, but they can be in any order and there can be
additional keywords in between, before and after.
4. Broad: so long as at least a synonym of one of your keywords is there, your ad can show.
#SMX #11B @WordStream @navahf
A Pirate is Looking for Supplies
Anti Fairy Repellant
Mustache wax
Crocodile hunters
A way to stop child abduction
#SMX #11B @WordStream @navahf
#SMX #11B @WordStream @navahf
• Anti-Fairy Repellant
• AntiFairy Repellant
• Repellant for Fairies
• Fairy Repellant
Exact Enters First
#SMX #11B @WordStream @navahf
Exact Enters First: The
Following Would Be
Duplicates on Exact
• Anti-Fairy Repellant
• AntiFairy Repellant
• Repellant for Fairies
• Fairy Repellant
#SMX #11B @WordStream @navahf
#SMX #11B @WordStream @navahf
• Mustache wax under $20
• Organic mustache wax
• Mustache waxing
• Mustachewax
Phrase Enters Second
#SMX #11B @WordStream @navahf
Phrase Enters Second:
The Following Would
Be Duplicates on
Phrase
• Mustache wax under $20
• Organic mustache wax
• Mustache waxing
• Mustachewax
#SMX #11B @WordStream @navahf
#SMX #11B @WordStream @navahf
• I need a crocodile hunter
• Crocodile hunting permit
• CrocodileHunter boots
• Hunt crocodil groupon
Mod. Broad Enters
Third
#SMX #11B @WordStream @navahf
Mod. Broad Enters
Third: The Following
Would Be Duplicates on
Mod. Broad
• I need a crocodile hunter
• Crocodile hunting permit
• CrocodileHunter boots
• Hunt crocodil groupon
#SMX #11B @WordStream @navahf
#SMX #11B @WordStream @navahf
• Child abduction hotline
• Runaway children
• Gps tracker for kids
• Donate to amber alert
Broad Enters Fourth
#SMX #11B @WordStream @navahf
Broad Enters Fourth:
The Following Would
Be Duplicates on Broad
• Child abduction hotline
• Runaway children
• Gps tracker for kids
• Donate to amber alert
#SMX #11B @WordStream @navahf
*#SMXInsights Incoming!*
Pick Your Variant
#SMX #11B @WordStream @navahf
Keyword Choices Influence Budget Efficiency
Based on $369
spend between
October 25th
and November
23rd 2017
#SMX #11B @WordStream @navahf
HAH! is My Favorite Way to Pick Variants
Historical Metrics
Auction Prices
Human Intuition
#SMX #11B @WordStream @navahf
Historical Metrics Are Important
#SMX #11B @WordStream @navahf
Conversions (if you trust them) Are the Most
Important
#SMX #11B @WordStream @navahf
CTR is a Great Second Consideration if
Conversions Can’t Guide You
#SMX #11B @WordStream @navahf
QS Can be a Tie Breaker, but Not a Major
Consideration
#SMX #11B @WordStream @navahf
Do You Really Want to Pay a Premium for
Conversions?
#SMX #11B @WordStream @navahf
By Removing Close Variants,
We Were Able to Reduce CPA
by 37%
#SMX #11B @WordStream @navahf
Auction Price Plays A Big Role In Account Efficiency
#SMX #11B @WordStream @navahf
Depending on Device, You May Need to Chase
Position #1 vs #2-3
#SMX #11B @WordStream @navahf
Different Locations Have Different Auction Prices
and Ways of Thinking
#SMX #11B @WordStream @navahf
Conflicting objectives can choke budgets: if
you need volume, you can’t have big ticket
leads and visa versa.
#SMX #11B @WordStream @navahf
Share these #SMXInsights on your social channels!
#SMXInsights
 Pick Auction Price thresholds that yield high ROI:
– Can you fit at least 10 clicks a day? If not you’re banking
on better than 10% conversion rate.
– Do you have hubs of customers with better margins? Bid
them up via location targeting!
– Do the bids fall in a consistent range, or are there
outliers? Could be a sign of conflicting objectives.
#SMX #11B @WordStream @navahf
How did your best customers say they found
you?
#SMX #11B @WordStream @navahf
How would you
search for your
services?
#SMX #11B @WordStream @navahf
Are certain terms close but not quite your ideal
customer?
#SMX #11B @WordStream @navahf
What if There is No Data?
#SMX #11B @WordStream @navahf
Share these #SMXInsights on your social channels!
#SMXInsights
 Test the following keyword strategies for 2-3
weeks and then grow!
– B2B: be sure to include “service” “software” and/or
“platform” to weed out any B2C traffic.
– B2C: Go longtail on broad, then harvest queries!
– eCommerce: Consider leading with Dynamic Search
Ads to see what your customers search for, then build
off those queries!
#SMX #11B @WordStream @navahf
Healthy Campaigns have the Following Traits
#SMX #11B @WordStream @navahf
Share these #SMXInsights on your social channels!
#SMXInsights
 Honor Google’s Investment Banker
Tendencies:
– No more than 5-7 ad groups per campaign
– Healthy bid to budget ratio: no bid exceeds
10% of daily budget
– Maintain strategic continuity by keeping ad
groups to 5-10 keyword concepts on
multiple match types
#SMX #11B @WordStream @navahf
So How Do We Transition?
#SMX #11B @WordStream @navahf
Client Story: A & A Machinery Pre-Close Variant
(July 2017)
#SMX #11B @WordStream @navahf
Post Close Variant Change (August 2017)
#SMX #11B @WordStream @navahf
Seven Months Later, Still Going Strong
#SMX #11B @WordStream @navahf
Share these #SMXInsights on your social channels!
#SMXInsights
 How did we achieve Close Variant Victory?
– Segmented giant national campaign into micro
campaigns focused on high ROI hubs of
customers. (Two months to ramp up)
– We audited each location for how users
searched and paused variations driving up the
spend. (One month to see ROI)
– We imported successful campaigns into Bing.
#SMX #11B @WordStream @navahf
Let’s Recap!
#SMX #11B @WordStream @navahf
What is Now Considered Duplicates
1. Singular/Plural
2. “ed”,“ing”,“er”
3. Abbreviations
4. Misspellings
5. One Word Turned into Two Words & Visa Versa
6. Exact match keywords in different orders
#SMX #11B @WordStream @navahf
• Auction Price
• Historical Data
• Human Intuition
• Proven Keyword Structures
Keyword Planning
Should Be Ruled By the
Following:
#SMX #11B @WordStream @navahf
Happy Ad Groups
Look Like This
5-10 Keyword concepts
3-5 expanded text ads
Multiple match types
Have bids that fit within the budget (10 click
minimum)
Not Like this
More than 30 keywords
Too many keyword concepts
Too many ads to test for variables
#SMX #11B @WordStream @navahf
Tests Are Important – Don’t Feel Like You’re
Locked Into Your Choice
#SMX #11B @WordStream @navahf
LEARN MORE: UPCOMING @SMX EVENTS
THANK YOU!
SEE YOU AT THE NEXT #SMX

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SMX London Keyword Planning in a Close Variant World

  • 1. #SMX #11B @WordStream @navahf Navah Hopkins - WordStream Keyword Planning in a Close Variant World
  • 2. #SMX #11B @WordStream @navahf • Worked in digital marketing since 2008 • Manage international accounts in all verticals • Avid gamer, marketing nerd, and cat mom About Me
  • 3. #SMX #11B @WordStream @navahf It Can Be Very Tempting to Think of Search Networks as Villains.
  • 4. #SMX #11B @WordStream @navahf In Reality, the Short Term Pain Foreshadows Long Term Growth.
  • 5. #SMX #11B @WordStream @navahf Google (and Bing) Have Made it Pretty Clear Audiences, Attribution, and Automation are Their Priorities
  • 6. #SMX #11B @WordStream @navahf So What Are We Doing talking About Keywords?
  • 7. #SMX #11B @WordStream @navahf Losers Think Abandoning Keywords For Display and Autopilot Search is the Future
  • 8. #SMX #11B @WordStream @navahf Winners Know That Audience Focus Is At The Heart of Keyword Strategy
  • 9. #SMX #11B @WordStream @navahf • Average AdWords CPC increased 14% Q4 2017 YOY • Minimum first page bids for non- branded keywords rose 23% YOY • Mobile devices produced 55% of Google’s Q4 2017 clicks Keyword planning that doesn’t factor in audiences wastes money. *https://www.wordstream.com/blog/ws/2018/02/05/marketing-statistics
  • 10. #SMX #11B @WordStream @navahf Search Networks Are Evolving
  • 11. #SMX #11B @WordStream @navahf Can You Imagine if This Was Our Search Experience?
  • 12. #SMX #11B @WordStream @navahf We Used to Have to Account for All Variables
  • 14. #SMX #11B @WordStream @navahf You Would Need to Bid on These Keywords Exact: where is the nearest vet, vet near me, nearest vet, vetinarian near me Phrase: vet near me, where is the nearest vet, vetinarian near me, vet, vet near, Modified Broad: vet, where is the nearest vet, vet near me, where nearest vet Broad: pet doctor, local vet, vet near me, where is nearest vet, cat hospital
  • 15. #SMX #11B @WordStream @navahf This Caused Ad Groups to Swell to Unruly Sizes
  • 16. #SMX #11B @WordStream @navahf Now, You’d Only Need These Keywords Exact: where is nearest vet, vet near me Phrase: where is nearest vet, vet near Modified Broad: vet near me Broad: where is nearest vet
  • 17. #SMX #11B @WordStream @navahf However, Most Advertisers Are Still Configured This Way Exact: where is the nearest vet, vet near me, nearest vet, vetinarian near me Phrase: vet near me, where is the nearest vet, vetinarian near me, vet, vet near, Modified Broad: vet, where is the nearest vet, vet near me, where nearest vet Broad: pet doctor, local vet, vet near me, where is nearest vet, cat hospital
  • 18. #SMX #11B @WordStream @navahf Google Sometimes Gets Fooled into Putting Budget in Old Keywords Instead of Valuable Ones
  • 19. #SMX #11B @WordStream @navahf It’s Our Job to Honor the Rules of Engagement and Help Google Know Where to Put Our Money
  • 20. #SMX #11B @WordStream @navahf What Makes A Duplicate/Match Type Rules of Engagement Close Variant Mechanics
  • 21. #SMX #11B @WordStream @navahf • Singular/Plural • “ed”,“ing”,“er” • Abbreviations • Misspellings • One Word Turned into Two Words & Visa Versa What Makes a Variant?
  • 22. #SMX #11B @WordStream @navahf To Be Clear, the Following Are Now Duplicates of One Another (on the Same Match-Type) Wholesale = Wholesaler = Wholesaling = Whole Sale = Wholesaled Lawyer = Lawwyer = Lawyers = Law yer Real Estate in Texas = Realestate in Texas = Real Estate TX
  • 23. #SMX #11B @WordStream @navahf They Are Caught By Match-Type – Match-Types on Different Bids Don’t Compete With Each Other Always bid more onAlan Rickman
  • 24. #SMX #11B @WordStream @navahf The Order of Match-Types 1. Exact: all keywords must be present, nothing added (except for functional words, but they can be in any order. 2. Phrase: keyword phrase must remain in-tact, but there can be keywords before and after. 3. Mod. Broad: all keywords must be present, but they can be in any order and there can be additional keywords in between, before and after. 4. Broad: so long as at least a synonym of one of your keywords is there, your ad can show.
  • 25. #SMX #11B @WordStream @navahf A Pirate is Looking for Supplies Anti Fairy Repellant Mustache wax Crocodile hunters A way to stop child abduction
  • 27. #SMX #11B @WordStream @navahf • Anti-Fairy Repellant • AntiFairy Repellant • Repellant for Fairies • Fairy Repellant Exact Enters First
  • 28. #SMX #11B @WordStream @navahf Exact Enters First: The Following Would Be Duplicates on Exact • Anti-Fairy Repellant • AntiFairy Repellant • Repellant for Fairies • Fairy Repellant
  • 30. #SMX #11B @WordStream @navahf • Mustache wax under $20 • Organic mustache wax • Mustache waxing • Mustachewax Phrase Enters Second
  • 31. #SMX #11B @WordStream @navahf Phrase Enters Second: The Following Would Be Duplicates on Phrase • Mustache wax under $20 • Organic mustache wax • Mustache waxing • Mustachewax
  • 33. #SMX #11B @WordStream @navahf • I need a crocodile hunter • Crocodile hunting permit • CrocodileHunter boots • Hunt crocodil groupon Mod. Broad Enters Third
  • 34. #SMX #11B @WordStream @navahf Mod. Broad Enters Third: The Following Would Be Duplicates on Mod. Broad • I need a crocodile hunter • Crocodile hunting permit • CrocodileHunter boots • Hunt crocodil groupon
  • 36. #SMX #11B @WordStream @navahf • Child abduction hotline • Runaway children • Gps tracker for kids • Donate to amber alert Broad Enters Fourth
  • 37. #SMX #11B @WordStream @navahf Broad Enters Fourth: The Following Would Be Duplicates on Broad • Child abduction hotline • Runaway children • Gps tracker for kids • Donate to amber alert
  • 38. #SMX #11B @WordStream @navahf *#SMXInsights Incoming!* Pick Your Variant
  • 39. #SMX #11B @WordStream @navahf Keyword Choices Influence Budget Efficiency Based on $369 spend between October 25th and November 23rd 2017
  • 40. #SMX #11B @WordStream @navahf HAH! is My Favorite Way to Pick Variants Historical Metrics Auction Prices Human Intuition
  • 41. #SMX #11B @WordStream @navahf Historical Metrics Are Important
  • 42. #SMX #11B @WordStream @navahf Conversions (if you trust them) Are the Most Important
  • 43. #SMX #11B @WordStream @navahf CTR is a Great Second Consideration if Conversions Can’t Guide You
  • 44. #SMX #11B @WordStream @navahf QS Can be a Tie Breaker, but Not a Major Consideration
  • 45. #SMX #11B @WordStream @navahf Do You Really Want to Pay a Premium for Conversions?
  • 46. #SMX #11B @WordStream @navahf By Removing Close Variants, We Were Able to Reduce CPA by 37%
  • 47. #SMX #11B @WordStream @navahf Auction Price Plays A Big Role In Account Efficiency
  • 48. #SMX #11B @WordStream @navahf Depending on Device, You May Need to Chase Position #1 vs #2-3
  • 49. #SMX #11B @WordStream @navahf Different Locations Have Different Auction Prices and Ways of Thinking
  • 50. #SMX #11B @WordStream @navahf Conflicting objectives can choke budgets: if you need volume, you can’t have big ticket leads and visa versa.
  • 51. #SMX #11B @WordStream @navahf Share these #SMXInsights on your social channels! #SMXInsights  Pick Auction Price thresholds that yield high ROI: – Can you fit at least 10 clicks a day? If not you’re banking on better than 10% conversion rate. – Do you have hubs of customers with better margins? Bid them up via location targeting! – Do the bids fall in a consistent range, or are there outliers? Could be a sign of conflicting objectives.
  • 52. #SMX #11B @WordStream @navahf How did your best customers say they found you?
  • 53. #SMX #11B @WordStream @navahf How would you search for your services?
  • 54. #SMX #11B @WordStream @navahf Are certain terms close but not quite your ideal customer?
  • 55. #SMX #11B @WordStream @navahf What if There is No Data?
  • 56. #SMX #11B @WordStream @navahf Share these #SMXInsights on your social channels! #SMXInsights  Test the following keyword strategies for 2-3 weeks and then grow! – B2B: be sure to include “service” “software” and/or “platform” to weed out any B2C traffic. – B2C: Go longtail on broad, then harvest queries! – eCommerce: Consider leading with Dynamic Search Ads to see what your customers search for, then build off those queries!
  • 57. #SMX #11B @WordStream @navahf Healthy Campaigns have the Following Traits
  • 58. #SMX #11B @WordStream @navahf Share these #SMXInsights on your social channels! #SMXInsights  Honor Google’s Investment Banker Tendencies: – No more than 5-7 ad groups per campaign – Healthy bid to budget ratio: no bid exceeds 10% of daily budget – Maintain strategic continuity by keeping ad groups to 5-10 keyword concepts on multiple match types
  • 59. #SMX #11B @WordStream @navahf So How Do We Transition?
  • 60. #SMX #11B @WordStream @navahf Client Story: A & A Machinery Pre-Close Variant (July 2017)
  • 61. #SMX #11B @WordStream @navahf Post Close Variant Change (August 2017)
  • 62. #SMX #11B @WordStream @navahf Seven Months Later, Still Going Strong
  • 63. #SMX #11B @WordStream @navahf Share these #SMXInsights on your social channels! #SMXInsights  How did we achieve Close Variant Victory? – Segmented giant national campaign into micro campaigns focused on high ROI hubs of customers. (Two months to ramp up) – We audited each location for how users searched and paused variations driving up the spend. (One month to see ROI) – We imported successful campaigns into Bing.
  • 64. #SMX #11B @WordStream @navahf Let’s Recap!
  • 65. #SMX #11B @WordStream @navahf What is Now Considered Duplicates 1. Singular/Plural 2. “ed”,“ing”,“er” 3. Abbreviations 4. Misspellings 5. One Word Turned into Two Words & Visa Versa 6. Exact match keywords in different orders
  • 66. #SMX #11B @WordStream @navahf • Auction Price • Historical Data • Human Intuition • Proven Keyword Structures Keyword Planning Should Be Ruled By the Following:
  • 67. #SMX #11B @WordStream @navahf Happy Ad Groups Look Like This 5-10 Keyword concepts 3-5 expanded text ads Multiple match types Have bids that fit within the budget (10 click minimum) Not Like this More than 30 keywords Too many keyword concepts Too many ads to test for variables
  • 68. #SMX #11B @WordStream @navahf Tests Are Important – Don’t Feel Like You’re Locked Into Your Choice
  • 69. #SMX #11B @WordStream @navahf LEARN MORE: UPCOMING @SMX EVENTS THANK YOU! SEE YOU AT THE NEXT #SMX

Editor's Notes

  1. We are going to hatch a dastardly plan to save money!