Annual Report 2014-2015 - Nav Shristi

Nav Srishti
C-3, Icon Society, Near LIC Building
Mehrauli, New Delhi 110030
Phone – 011-65432002
Email - navsrishti1994@gmail.com
Website- www.navsrishti.org

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From Secretary’s Desk
I convey my heartiest congratulation to entire Nav Srishti team
as we are going to publish Annual report for year 2014-15. The
quantum of the work speaks itself.
While going through the compilation I found that we have
done a huge work with great passion and hard commitment.
Due to our commitment we have achieved great success in
changing the life of many marginalized people in our society.
Children, women, adolescent girls and youths have been our
major target people and we have worked to improve their life
in best possible way. I feel very happy when people of community illustrate great satisfaction and give
100% marks on our scorecard that they have trust upon us.
It is obvious due to our commitment and achievement that we succeed in making link with new donors
and other like-minded groups and individuals. The larger network functioning in Delhi/NCR for women
and children Nav Srishti would have played vital role there.
I am thankful to all our donors whose support has been very valuable in our work. We have organised
major activities throughout the year and brought major impact. Besides we have received best
compliments during external/internal finance audits done by various donors during the year.
Print and electronic media has given due space to our work, All India Radio has empanelled me to
speak as panelist on issues related to women. They invite me time to time.
I believe that without team efforts it could not be possible to get excellent result. Today where we
stand it is due to our collective efforts. I thank to all my management and advisory team with the hope
that we will go-ahead in same team spirit.
Reena Banerjee
Secretary

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What is inside!
Particulars Page No. Particulars Page No.
The organisation 3-4  PAHAL 41-43
 Vision  Education Support to Deprived
Children
44-47
 Objectives Efforts for Women
Empowerment
 Approach:  Save and Empower Girls 48-50
 Ethical Values  Mahila Panchayat 51-53
 The Team:  Crisis Intervention Centre (CIC)
Programme
54-56
 Work Area and the People:  Family Counselling Centre
(FCC)
57-59
 Thrust Areas:  Bringing HealthCare to the
Doorstep (MHU)
60-63
 Long journey ahead.....  Promoting Self Help Groups 64-67
Programmes and their impact;
Efforts to Ensure Child Rights
5  Local To Global 68-69
 Child Centred Community
Development Program
(CCCDP)
6-15  Gender Resource Centre 70-73
 Healthy Future for Delhi
Dwellers-An integrated
Approach
16-17  Aga Khan Foundation 74-75
 Young Health Program 18-24 Networking and Advocacy 76
 Rajiv Gandhi National Crèche
Scheme 0 to 6 year’s children
25-26 Celebrating 20 Years of Our
Journey
77-78
 Child Help-Line, (1098)
Faridabad, Haryana
27-31 Volunteers who worked with us
during the year
79
 Child Rights and Community
Development
32-36 Financial support 80
 Reading Room Programme 37-40 Media Coverage (on back cover
page)

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The organisation
A group of social activists having an objective to work for women empowerment and child rights
formed Nav Srishti. It is a Non-Profit, Non-Governmental Organisation (NGO), registered under
Societies Registration Act, 1860 on August 03, 1994 at New Delhi and under Foreign Contribution
Regulation Act 1976 and Income Tax (IT) Exemption Act 1961.
We have a General Body comprised of 14 people who manage resources and provide guidance and
support. GB elects Executive Committee comprised of seven members to look after day-to-day
functioning. There is an Advisory Board that provides ideological, academic and strategic support on
various issues. It is comprised of medical doctors, social experts and persons working in the field of
latest technologies, media communications, teaching aids and experts working on various issues.
We have promoted a core team involving our team members. There are 15 members in this team lead
by a convener. The Core Team assists in implementing the organisation’s HR Policy and suggests steps
for approval by the GB. Core Team also initiates activities to support the HR Policy and provides
necessary inputs to the organisation.
Vision
Enhance the capacities and skills of underprivileged and marginalized individuals / communities,
especially women and children so that they could become self-dependent and live a dignified and
respectful life.
Objectives
We have an objective of building a democratic, secular and just society with its limited resources and
capacities. Besides we strive to improve overall women and child right scenario to pave the way for a
dignified life to them and enable weaker sections to raise voice for their socio-economic development.
Approach:
We believe that working on grassroots level alone will not help much to solve the problems in long-
term manner. There is a need to work for changes in policies and programs too. Keeping this in mind,
Nav Srishti is working at both levels. On one hand we are working at local level to solve local problems
with active involvement of women and local community along with youth, adolescent and children.
Moreover we strive to exchange collaboration with state and national level civil society organizations
working on similar objectives.

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Ethical Values
We have imbibed the ideas and values that help us in performing our role more effectively and emerge
as a credible organization. We have been more accountable and transparent in our work. We have
placed human rights at very high level in all the programmes. We have developed a responsible team
protecting confidentiality of the people (wherever required) and giving respect to others. We have
worked for marginalized people irrespective of their caste, religion, region, etc
The Team:
We have a team of 90 full timers and 23 part timers persons out of which 29 are men and 84 are
women. Besides, there are many volunteers who contribute towards organizational programme. Our
team is dedicated to work for women, children and other underprivileged sections of the society. We
have worked to develop their perspective on the issues related to gender equality and child rights. We
have associated local women so that a permanent resource at local level is promoted.
Work Area and the People:
We initiated our efforts in 1994 from Nangloi, in West Delhi. During last two decades we have
expanded our reach in and around Delhi. We are working intensively with marginalized sections of the
society. The majority of people are migrants from various parts of the country. These people have been
living in pathetic condition. Women atrocities, women & child health and education, illiteracy
particularly among girls, poor hygienic conditions, gender inequality, domestic violence and child safety
are major challenges among these communities. Scarcity of water, poor sanitation, inadequate
education and health services are other areas of concern. Presently we are working in four districts
(South, North, North-West and West) in Delhi. Besides we are working in Faridabad in Haryana. We are
working with Crisis Intervention Cell (DCW) to provide immediate and long term relief to the rape
victims in 15 police stations of Outer District in Delhi. We have reached more than 60000 families
(more than 350000 persons) through our intensive and extensive efforts.
Thrust Areas: We have decided to work on some key issues to achieve the goal of developing a
democratic and just society. We have taken education, health, women empowerment, child rights and
vocational skills development as core issues and community mobilization, networking and advocacy as
major part of our methodology.
Long journey ahead........ Though our efforts have resulted in a significant change in the life of many
marginalized people, but we are well aware that there are many in need and still a long journey is to be
completed……. !

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Programmes and their Impact
Nav Srishti has been implementing different programmes in community with the support of partners,
government and civil society organizations. A summary of our efforts and achievements during the
year is given here-
Efforts to Ensure Child Rights
during the Year 2014-15
sure Child Rights

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The Programme
Plan India” has been providing financial as well as strategic and academic inputs for Child Centred
Community Development Programme since July 2008. Holambi Kalan is situated in outskirt of North
Delhi. This area has been re-settled by Municipal Corporation of Delhi. Nav Srishti has been working
with these people since 2000 when J. J. clusters were relocated from various parts of Delhi. We have
been working with the people in Holambi Kalan, Metro Vihar phase-1, Metro Vihar phase-2 and Metro
Khurd. We have covered approximately 10800 families. We have covered more than 20000 children
under this programme.
Objectives
The programme has an objective to work on right based approach in which children, families, youths
and communities are active and leading participants in their own development. It enhances their
Child Centered Community
Development Program (CCCDP)

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capacity and opportunity to work together with other to address the structural causes & consequences
of child poverty at all levels. Children and their families are mainly benefitted through the programme.
Major activities
CCCD is better understood as combination of programmes, selection, design, method, relationship
involvement & competencies those are sensitive & tailored to a particular context. We are working on
7 domains to achieve the goal that are Health, Water, Sanitation and Hygiene (WASH), Education, Early
Childhood Care and Development (ECCD), Household Economy and Security (HES), Disaster Reduction
and Management (DRM) and Child Protection and Child Participation. We have organized various
activities under each domain to achieve defined objectives. Major activities carried out under each
domain are given here-
1. Health
The objective of the health programme is to
increase access to information and capacity
building to exhibit responsive health seeking
behavior and system strengthening mechanism
for sexual reproductive health and to improve
maternal health by enabling women to access
knowledge and quality health services. We have
formed 39 mothers groups in which 623
mothers are the members.
2. WASH
The main objective under the WASH component is to facilitate the availability of water and sanitation
facilities at pre-school, primary and secondary schools level for all girls and boys. Besides it aims to
support all families to improve their hygienic practices including disposal of human and other waste
and enable children and communities in accessing safe drinking water supply. To promote active and
involvement of all stakeholders we have imparted following programs-
Monitoring Committees
Eight WASH monitoring committees were formed in eight schools (one in each school). The children
with the help of WASH monitoring chart carried out day-to-day monitoring of the WASH infrastructure
created, like ensuring running water in toilet, maintenance of toilet, availability of soap for hand

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washing etc. Four Swachhta Samitis (community
wash committee) on WASH issues were formed
having 80 members. We made the people
aware on water/ vector borne diseases (Malaria
& Dengue), adverse impacts of open defecation
and seven component of sanitation etc. We also
focused on community based monitoring of
water & sanitation status
Movie Screening:
 Water Borne Disease
 Boiling of water and SODIS system to purify water
 Use of chlorine and boiling of contaminated water to purify water
 Safe water for drinking and ways to test quality of drinking water with H2s strip
 Safe storage and safe handling process of water
Women & adolescent girls from Holambi Kalan Phase-1 watched this clipping and learnt the ways to
drink and handle good quality water.
Hand Washing Day
We have celebrated Global Hand Washing Day (15th October) in schools as well as in community to
spread awareness on WASH. The hand washing day was celebrated at Narela Zone MCD Office, School
and community level. In this program we put a big demo of hand washing. Deputy Health Officer of
Narela Zone inaugurated the program
performing hand washing with six steps. MCD
Staff from all the departments like Health,
Sanitation, Education etc, community’s people
& their relatives also participated in this
program.
World Toilet Day
The “World Toilet Day” was celebrated on 19th
November at school and community level. We
celebrated “World Toilet Day” at community

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level. We have also organized the following event at the community & school level-
 Debate involving adolescent girls on disadvantages of open defecation & advantages of using toilet
 Quiz on health related issues with B-block phase-1 MCD School children
 Drawing programme with site-3 B-block phase-2 MCD School children
 Meeting at community centre phase-2
World Water Day:
We celebrated ‘World Water Day’ on 23rd
March at Holambi Kalan Phase-1 & Phase-2, clusters of North
Delhi. Different activities were done in each area.
World Environment Day
We have also celebrated World Environment Day on 5th
June by doing the different activities like
drawing competition, film show, quiz, demonstration, open discussion, debates and street play etc.
The drains were cleaned twice in a year in the collaboration with MCD. The waste collection vehicle
was also started in the work area.
3. Education
There are total 8 MCD Primary Schools and 3 Senior Secondary Schools in the work area but we are
working with only 6 MCD Primary Schools and 1 Senior Secondary School. Our main focus has been
that all children should be in school. We imparted several programs to enhance quality education.
Establishing Library in Schools:
Libraries have been established in two schools. Before establishing the library, facilitator conducted
meetings in the schools with Bal Sadan along with their peer groups. We have also discussed the needs
with children with the schoolteachers for
establishing the library in school.
Training on RTE Act-2009:
Training for the advocacy group was conducted
on RTE Act 2009. It was attended by 30
community people. The facilitator discussed the
word “ADVOCACY” in simple manner. Puppet
shows & street-play conducted at community
level. Community people were made aware

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about the girl child education and RTE Act 2009. Total 104 dropout children were identified with the
help of Bal Sadan, children group and adolescent group. A campaign named as School Dakhila Abhiyan
was initiated. Total 82 children were enrolled in school.
4. ECCD
ECCD is aimed to enhance awareness on care giving practices for children in 0-3 year’s age group for
their holistic development, enhanced ECE/ECD services and school readiness amongst children in 3 to 6
year of age. To fulfil the objective we have done the following activities during the year-
Awareness Sessions with children
Periodical sessions with children at ICDS centres were conducted. Children learned numbers, counting,
poem, stories, etc through these sessions. Main objective of these sessions was to develop the
physical, mental and social aspects of children.
Capacity Building of Aanganwadi Sahayta Samooh
Meetings of Aanganwadi Sahayta Samooh were held regularly. The Samooh has 47 members. Core
responsibility of the group is to monitor Aanganwadi. Group members discussed about the functioning
and the problems of Aanganwadi during their meetings and suggested remedial measures.
Aanganwadi Mela:
We have organized Aanganwadi Mela on quarterly basis in the work area. Mela started with small
introduction after that facilitator shared the objective of the programme. Health team started growth
monitoring of all the children and filled the data according to format. Facilitator shared growth
monitoring data with parents and made them aware about Aanganwadi services.
5. Household Economy & Security (HES):-
The objective of the programme is to promote access to formal financial services especially for the
women through community managed microfinance program, prepare young men and women to get
formal employment or self-employment through market oriented vocational, business development
and life-skills training and increase children and young people’s access to food to meet their dietary
needs for an active and healthy life. We have formed 30 WSGs. There are 622 women members of
these groups. We formed 27 Youth Groups for ensuring active youth involvement. Total 526 youths are
members of these groups. For capacity building of these groups we organized training programmes on
micro finance, skill development, gender & nutrition and group dynamics.

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Orientation on Food Security Act (FSA)
We have organized the orientation programme for women group leaders on FSA. These women
leaders will work to make the community aware
on Food Security Act 2013. It was observed that
many community people did not have access to
the PDS units.
Week long campaign on PDS:-
We have organized week long campaign on
PDS. During the campaign we have discussed on
the error cases. During this campaign, we came
to know that some people are not getting ration
in-spite of having ration card. To solve this issue
we have had a meeting with Food Security
Officer and shared its finding with the community people. We have organized awareness generation
programme on food security and consolidated the information on Food Security Act 2013 and
SHG support saved Manju’s daughter’s life
Chhaya Self Help Group was formed in 2013 at Metro Vihar Phase II Holambi Kalan. It has twenty
members and functioning very well. It has enough savings and providing loan to its members as per
the norms. This group is very active and all group members have explored the loan facility. We wish to
share the experience of one member named Manju. Her economical condition is not good as the
income of the family is very low. Her husband is working as casual labour and earns very limited
money.
Manju’s daughter completed 12th
standard and wanted to continue her study but poor financial status
of the family did not permit. Manju discussed the matter with SHG and group decided that Manju will
be given loan so that her daughter could continue her study. She was given Rs. 5000/- as loan and her
daughter got admission in BA first year. She said that it was a good decision to join SHG otherwise it
would have very difficult for her to continue the education of her daughter. She says that SHG is a good
medium to save the money that can be used for betterment of the family and help the children in
developing their future.

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disseminated information through small pamphlet/booklet in the community. Week long campaign on
PDS was organised. We have celebrated National Youth Day, International Women Day to increase
participation and active involvement of women and youths.
Awareness Campaign on girls’ safety:-
We have organized awareness campaign with duty bearer on girls’ safety. The main purpose of this
campaign was to make the community aware on different issues related to girls’ safety.
Representatives of CWC and Delhi Police also participated in this campaign. We have discussed various
issues from girls’ safety point of view like safe transportation, precaution at home, community toilet
and other places. We counselled regarding the issues faced by girls & women.
6. Building resilient societies
The objective of the program is to reduce
vulnerability of the community people during
hazards with special emphasis on building a
culture of disaster risk reduction among children
and community members. While disasters
cannot be avoided, much can be done to reduce
their impact. Some of the activities that are
done as follows-
Celebration of Safety Week
We have celebrated the safety week regularly so that people can understand about the disaster risk.
We have conducted the session on disaster preparedness focusing on life saving measures at the time
of disaster. We have also oriented participants about toll-free numbers of Fire Brigade, Disaster
Management Agency, Ambulance, Police etc. Participants prepared the school map with support of
teachers, principal & SMC members and discussed on disaster and school safety.
Awareness on Disaster Preparedness
We have discussed on sponsorship as what are sponsorship, sponsor, and children representatives;
and correlated the programme with disaster. Various forms of disaster were also discussed. We
discussed about geographically status of Delhi in terms of the disaster risk. We shared with the
participants that Delhi was a very risky place because –

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 Delhi comes under earthquake zone 4
 Delhi is near fault line Bahadurgarh and Sonipat.
 Delhi has many sources of salty water
 There are big numbers of poorly constructed and improperly structured house
 Delhi has too much water logged area resulting in Daldali Earth
 Everyone should be informed about helpline numbers as 100, 101, 1098, 1077, 1091 and 181.
We have organized regular meetings of DPCs in schools. We have eight DPCs at eight MCD Schools. We
have discussed with them on the different aspects of disaster management and preparedness. In this
year we have worked to do some preparatory work regarding disaster management at Aanganwadi.
After the assessment of risk of disaster, we took necessary steps to reduce the risk of disaster.
7. Child Protections & Participation
Child safety is a big challenge in the work area. North Delhi comes under high crime prone zone in
Delhi in terms of all types of crimes as rape, kidnapping, eve- teasing, murder, domestic violence etc.
We have given due importance to this issue in our work plan and focused on following objectives-
 Enhance knowledge, attitude and practice (KAP) among children and parents on child abuse,
female foeticide, child marriages and gender-based violence.
 Promote community based child protection and its effective integration into the state/national
child protection system
 To implement child protection policies
 Advocate for implementing CPP in all Children institutes
Programme Approach
We have adopted a comprehensive approach to achieve the defined objectives. It includes-
 Community and children mobilization
 Sensitizing parents, community based organizations and local governance
 Establishing reporting mechanism at community level right based approach
 Identifying push and pulling factors of child labour issues
 Establishing community based child protection mechanism
 Conduct home visits and escalate cultural changes to address the issue of early marriage
 Holistic approach through systemic integration and multi-pectoral coordination
 Preventive approach as designing proactive elements of interventions
We have focused on inclusive as well as macro level approach as given here-

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Major activities
 A one-day state level consultation was organised on 16th
March 2015 at Constitution Club of India,
New Delhi to consolidate current thinking, examples and lessons learned about child protection
system and provide a way forward to strengthen the community based child protection
mechanism,. The focus was on strengthening “Integrated Child Protection Scheme (ICPS)” through
consultations with inter-sectoral agencies such as Delhi Commission for Protection of Child Rights
(DCPCR), policy makers and other related forums and NGOs working on child rights. The
consultation formally commenced with the lighting of lamp by Chief Guest, Ms. Barkha Shukla
Singh (Chairperson, Delhi Commission of Women) and other panellists.
 We have also organized sessions with 1370 sponsored families on child sexual abuse and screening
of a movie on the issue. UBR camps were held for children in the community who are not having
birth certificates. We have organized two interfaces with children leaders and media club members
involving statutory bodies, policy influencers. It has been very helpful for the children to learn new
things and share their viewpoint.
Child Participation
The objective of the programme was to build capacity of children and youth, especially girls and young
women, to organize and express themselves as active citizens
 Child media clubs/children club members conducted two-day social audit of the work completed
under the programme. Findings were shared in Sajha Samooh Baithak.
 14th
Nov. Children Day was celebrated and participants were made aware on child rights and
findings of social audit were shared. Review of micro level planning was done by children. Two
media centres were opened. These efforts increased participation of children.
Inclusive approach
Partnership with children and young people's
associations
Collaborate with mainstream child protection
systems
Advocacy initiatives
Macro level approach
Building constituency
Networking with child rights coalitions and
pro-child groups,
Advocacy for sustainable changes
Evidence based practice and increased
research and documenting

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Impact: -
 Total 82 children enrolled in school and Child accessible and child friendly library established in
two Government Schools.
 School management Committees have
became more sensitive and active.
 Number of institutional deliveries
increased
 There has been 100 % birth registration
of new born children
 We formed 30 Women Groups having
622 women members.
 We formed 27 youth groups having 526
youth members.
 We have worked to build capacity of 47 Aanganwadi Sahayta Samooh members. Core
responsibility of the group is to monitor Aanganwadi.
 Four Swachhta Samitis (community wash committee) on WASH formed having 80 members
 Total 155 cases of child protection were sorted out with the help of Bal Suraksha Dal
 Six cases filed under POCSO Act.
 Six children went missing from the work area. They were recovered by police.
 Interaction of 106 eligible couples was arranged with government health staff / health trainers
on birth planning, spacing, family planning, role of males in child rearing etc
 We have organized disaster preparedness campaign with eight MCD Schools.
 There are 1370 sponsored children families in the work area. It is noteworthy that 95% of them
have participated in various programs and improved their perspective.
 We have promoted 30 women groups having 622members. 6 SHGs have their accounts in Bank.
We have also worked to orient the members on child rights. Total 39 community volunteers
were trained on disaster risk management and basics about first-aid.
Supported by Plan India

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The Programme
The project is implemented with the objective to develop a sustainable and replicable model to
provide safe drinking water to those who lack access to it and to make the community aware on water
quality (water contaminations, diseases occurred due to using contaminated water as drinking water
and how we can make it drinkable). The 97% water is salty on earth; even only 2% water is available to
drink and that also is contaminated and it’s necessary to purify before drinking. Safe water must be
free from bacteriological and chemical contamination and should be odorless, palatable and good for
housekeeping. The drinking water should be free from disease, clear (no color & no turbidity), not
salty, free from offensive taste or smell and free from chemicals and other compounds.
Before initiation of the program situational analysis was done and samples from different sources of
drinking water were collected to know the quality of drinking water. It was found that water was not
safe for the drinking purpose. We have done different activities like puppet show, street play, gali
meetings, filter demonstration, rallies and community Melas for community awareness.
Healthy Future for Delhi Dwellers-
An integrated Approach

17
Activities:
We organized door to door campaign regarding safe drinking water. Through this activity we made the
people aware paying home visits and make them understand about safe drinking water and safe
handling process of water. In this campaign we reached more than 24000 persons. We organized
street-plays, puppet show, animation film show and rally on safe drinking water.
Seminar on Water Quality
We organized seminar on water quality at Palki
Restaurant Narela. The program was presided
by Deputy Health Officer and Entomologist
Officer of Narela Zone. He discussed about
water and vector born disease and how we can
save our life having safe drinking water.
Training of Entrepreneurs:
We have organized two days training of
entrepreneurs to build their capacity about
marketing. Mr. B K Sisodia facilitated discussion on marketing and Ms. Priti Mahara on child protection.
Strategy Development and Evaluation
We have worked to develop a framework on strategy development for future sustainability of the
programme. The work is done by Ms. Alka Tomar. We have also gone for an evaluation of “Healthy
Future Programme” to understand the progress and limitations of the programme. The evaluation was
also done by Ms. Alka Tomar. We have discussed about safe drinking water and safe handling process
with different stakeholders like women/ youth/ adolescent/ children group members. Besides we have
organised gali meetings and meetings with volunteer groups as well.
Impact:
One entrepreneur group has been formed in the community for the promotion of water filter. For the
sustainability purpose the entrepreneur group has been converted into SHG group. Tulip filter
introduced in the community during the different awareness campaigns. SHG members started to
promote the filter. Home based techniques of water purification practices have been promoted in the
community like boiling, chlorine treatment and use of filtered water cane.

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The Programme
Young Health Program is continuously supported by Plan-India since November 2010 to till date. A
team of 7 Full time workers is running the programme. Young Health Program has a goal to make a
meaningful difference to the health and well-being of marginalised and disadvantaged adolescent girls
and boys by helping them to make informed choices to protect their health, now and in the future.
Programme is being implemented in Holambi Kalan, Phase-1 & 2 in North-West Delhi.
The total population in both areas is more than 75,000. We reached more than 10600 households in
the working area (3100 households in Phase-1 and 7500 households in Phase –2). Major beneficiary of
the programme are the young people between the 10 to 24 years of age. Besides the programme
benefit goes to the people from the wider population including policy makers, educators and health
professionals. There are significant issues related to water and sanitation including lack of potable
water, waste disposal and sewage maintenance. Access to health services is limited and awareness
Young Health
Program

19
about sexual and reproductive health and HIV/AIDS is low. The “Young Health Programme” in Holambi
Kalan is focused on improving hygiene and reproductive health.
Major objectives of the programme-
 Capacity building and support for
adolescents providing relevant information,
knowledge and skills on lifestyles and better
choices that will help to enhance responsive
health seeking behaviour
 Develop community understanding and
engagement in key adolescent health and
protection issues
 Improving awareness and access to youth-
friendly healthcare systems and services
 Addressing immediate needs of community relating to health care, hygiene and sanitation
Activities
We have organized different activities to
achieve the goal under the project. A summary
of the activities is given here-
 We have trained 64 new peer educators (32
boys & 32 girls). The main purpose of this
training was to build the capacity of new
peers so that they would work as a change
maker in the community.
 We have organised refresher training for
328 Peers (133 boys & 195 girls). The main purpose of this training was enhancing the capacity and
also clearing doubts and misconceptions which were faced during the community interaction.
 Community meetings were carried out regularly. We reached approximately 2700 persons through
these meetings. The objective of these meetings was to sensitize the community on issues, which
are very critical for young people’s health. During these meetings the emphasis was on the role
that community members could play in improving young people’s health. During these meetings,

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parents and community people shared their issues and concerns, and clarified all their doubts. The
meetings brought out different points of view and prompted a range of questions which gave the
YHP team a chance to dispel myths and provide correct and logical information.
 Three sanitation drives carried out in the year. MCD
and Malaria Department officials, RWA members,
key community leaders, community people and
young people participated in these drives. These
drives have helped the local people to learn new
aspects and stop open defecation, make their locality
garbage free and undertake the responsibility of
keeping the community drains clean.
We have organised 13 mass awareness activities (12
street-plays and 1 health camp) on health related
challenges during the year. We have reached more than
2800 persons through these activities. It has resulted in
increased knowledge of the young people & community
people on these issues.
Important national/ International days were celebrated
during the year. This included National Youth Day, New
Year, World TB Day, World AIDS Day, World Health Day, World Water Day, World Malaria Day and
World Globing Hand Wash Day. During these celebrations community marches, speeches, debates and
quizzes were carried out. More than 2800
community people participated in these events.
Four anaemia prevention camps were carried
out in the year giving priority to adolescent
girls. The main purpose of these camps was
rechecking the HB level and to motivate
adolescent girls for healthy diet. Basic
counselling about balanced and healthy diet
was done by the professional Doctor.
Three Project sharing and synergy meetings

21
conducted with government stakeholders (Malaria Department, Delhi Jal Board and Municipal
Corporation Department). In these meetings, project staff shared key achievements of YHP and role of
government stakeholders in the community. Community people also participated in these meetings.
People shared their concerns and administrative representatives responded to them.
Two meetings were carried out with Delhi police. The main purpose of these meetings was to share the
concern regarding girls’ safety. The Police Chowki in Holambi Kalan was transferred to another area. So
in the absence of police picket the cases of chain snatching increased. Total 57 adolescent girls
participated in these meetings and shared their problem with the police.
Approximately 1000 adolescent girls joined the YHP during the year. It is good to see that number of
girls joining the YHP is increasing day-by-day and they encourage others girls to join the programme.
One participatory research has been
completed. The objective of this research was
to develop better understanding about the
reasons why young people use drugs, the
primary harms associated with drug use and
the risk and protective factors for drug use.
Additionally, this research tried to identify
possible programmatic interventions/best
practices to increase protective factors, reduce
risk factors and prevent drug use.
A visit for capacity building of teammates was organized for observing the impact of AFHC running in
Nainital under the ARSH program. Udaan NGO is running the AFCC in Uttarakhand.
Total 20 sessions on WASH have been organized in the government schools. More than 1000 students
were educated during these sessions. Participatory methodology was used in the session. Some of the
girls wanted to know about the puberty and menstruation cycle so special sessions on the issue were
organized to clear their doubts and misconceptions.

22
Journey of Young Health program Phase II
An YHP event was celebrated on 29-May-2014 under the Young Health Program at National Science
New Delhi. Key achievements, success stories, target area and road map of phase two were discussed
in this event. Many designated persons shared their views and explained why this program was
important.
Objectives:-
 To celebrate the success of Young Health Program (YHP)
Phase 1 and share the same with range of stakeholders
 To facilitate young people’s participation to exhibit their
inherent and YHP nurtured talents like street-play, group
songs etc.
 To facilitate young people to voice out their thoughts on
advocacy issues and their recommendations to address
the same.
Participants
Dr. Sneha Siddam (AstraZeneca, Manger Plan-India), Mr.
Mohit Ahuja (YHP Program Manager, Plan - India), Dr. Kalyan
(Technical Advisor, Plan- India), Dr. Gautam (Program
Officer, ARSH Program), Ms. Reena Banerjee (Director, Nav
Srishti), Dr. J. P. Kapoor (Deputy Medical Superintendent), Dr. Adarsh (Add Director, School Health
Scheme), Government Stakeholders {ANM, AWW,
Medical Officers, Ms. Rita (ICDS Supervisor)}, Mr.
Ashok (Director, CASP-Plan), adolescents and young
people from work area of YHP implementing
partners ( Dr. AVBMT, ALAMB, CASP, Nav Srishti),
community members, representatives from national
and international development organizations and
media representatives joined the programme.
Summary of the Program
On the behalf of Plan India Dr. Sneha Siddam

23
explained that why this program was so important. Adolescents aged 10-19 years represent 21.4% of
India’s population. This significant group has wide-ranging and inter-linked health needs that must be
met in order to ensure that they are supported to be healthy and productive citizens. Adolescent girls
and boys in India have limited knowledge of health issues that affect them and misconceptions and
myths – particularly related to “Taboo” topics - pervade. For example, the YHP India program baseline
in 2010 found that-
 Half of the adolescents incorrectly identified
constipation as a symptom of diarrhoea
 There was a generally held misconception that
tuberculosis was not curable
 15% of girls didn’t know whether their
menstruation had started and lack of
information and skills increases girls’
vulnerability to reproductive tract infections and
sexually transmitted infections.
 Gender inequality is deeply embedded across
these communities and gender-based violence is rife.
 Early pregnancy has devastating impacts on a girl’s ability to stay in school, her physical health and
her overall mental wellbeing. It is noteworthy that Only 57% of adolescents could identify condom
use as a method of HIV prevention
 There is also increased risk for infant morbidity and mortality as a result of higher incidence of
preterm births and low-birth weight infants
 Early marriage is reported as in keeping with
local custom and tradition and as a mechanism
to protect girls. The latest National Family Health
Survey (NFHS-3) data indicates that nearly half
(45%) of young married women in India ages 20-
24 were married before the legal age of 18.
Mr. Mohit Ahuja explained about the Youth Health
Program. The AstraZeneca Young Health Program
(YHP) aims to positively impact the health of

24
adolescents in marginalized communities worldwide through research, advocacy and on-the-ground
programs which are now focused on NCD prevention.
Total reach (Direct reach)
We have reached more than 13500 adolescents through various activities carried out under YHP. We
have also reached more than 4500 persons through mass awareness activities.
One main achievement of the programme was model adolescent friendly health clinic developed under
the Young Health Program. It has increasingly been recognized that adolescents form a specific group
in society and have their own specific needs. They are prone to suffer from reproductive and sexual
health, nutritional, mental and behavioural problems. Adolescent Friendly Health Clinic (AFHC)
provided a broad range of preventive, promotional and curative services under one roof and help to
ensure improved availability, accessibility and utilization of health services.
Impact
 Total 685 peer educators (Male 349 & Female 336) were trained on different issues under this
program. These peer educators are the base of this program. They disseminate the information
among the friend circle, relatives/parents and the community people. With the result new
adolescents are visiting the HIC day by day.
 31 major programmes and 340 communities meetings were carried out during the year. We
could reach a large number of community people and spread the awareness on related issues.
 Sanitation kits distributed to encourage the adolescent girls to adopt good hygienic practices.
 HIC (Health Information Centre) have become popular among the community particularly
among the adolescents and youths.
 Efforts made by YHP team and CSG (Community Stakeholder Group) were made to promote an
AFHS (Adolescent Friendly Health Services) in the work area. It is good to see that with the
support of local dispensary an AFHS is running in Phase 2.
 Ninety anaemic girls are linked with the ICDS (Integrated Child Development Scheme) and
taking the iron folic acid tablet regularly.

25
The Programme
The programme covers 92 children up to the age of 6 years from the poor families living in Neb Sarai
area. Main objective of the programme is to provide safe and healthy environment to the children.
Poor family is not able to afford private crèche facility for their children. It was found that when
parents go for work children roam on street and become most vulnerable from safety and security
point of view.
Delhi is not safe for children as every day 20 children go missing and high numbers of child sexual
abusing cases are witnessed. It was also found that many girls were involved in sibling care as a result
their education had been stopped. We have selected those children on priority for providing crèche
facility. We have been running crèche since 1998 under Rajiv Gandhi National Crèche Scheme for the
Children of Working Mothers. The programme is supported by Delhi Social Welfare Board, NCT of
Delhi.
Rajiv Gandhi National Crèche
Scheme for 0 to 6 year’s children

26
Activities
We have organised parents meetings on monthly basis. We have also organised regular health check-
up for the children. It helps us to know about the health status and the probable health challenges. We
have taken necessary steps to provide medical assistance to the needy children. We have also
discussed with the parents if any child had a serious health problem. We have ensured that the food
provided to the children is cooked cleanly and
its nutritional values are not destroyed.
We have also run pre-education classes for the
children so that they can be prepared for
mainstream education. Parents of the children
are very satisfied with our services and the care
for the children.
Impact
 Total 92 children enrolled in 2 crèches.
 Fifteen children were found underweight
and after providing proper food and
counselling of their mother they have gained normal weight.
 Forty girls enrolled in education centre and got rid of sibling care.
 Thirty two children aged more than five years were enrolled at Balwadi for pre-school preparation.
Supported by Delhi Social Welfare Board
Rahman
There is a boy named Rahman. His mother’s name is Tabassum. Rahman’s mother and father
both work as labour. Rahman used to live at home and wandering here and there. He used to
eat unhealthy things outside and was sick for most of the time. He was careless and not
obeying his mother. His mother was very disturbed with this. Later he was enrolled at our
crèche run at Neb Sarai. He got some good friends to play with. He was provided nutritious
food and healthcare. He also started studying at Balwadi there. It changed his life. His health
and behaviour improved. His parents are very happy to see it.

27
The Programme
The programme has a goal to promote an atmosphere in the area so that our country moves
increasingly towards becoming a child-friendly nation, ensuring the rights and protection of all
children. We have been running Child Help-Line in Faridabad, Haryana since March 2014. The
programme is supported by “Childline India Foundation”. Faridabad is hub of Industries and large
number of migrant labour are residing here. Large numbers of children were found who were in
vulnerable conditions. Many children were working as child labour and engaged in domestic work.
Programme aims to support any child in need and we try our best to reach every needy child in
Faridabad district.
Faridabad has a total population of 1809733 as per the 2011 census. Out of which more than 79%
people live in urban regions of the district. Total population living in urban region is 1438855 out of
which males are 768,007 while females are 670,848. As per 2011 census, 20.49 % population of
Child Help-line Faridabad (1098)

28
Faridabad districts lives in rural area. Population in work area is 370,878 out of which males and
females are 198,103 and 172,775 respectively. We have reached more than 7000 families
(approximately 40000 people) during the year.
Major Activities
CHILDLINE Faridabad celebrated its first
programme “Friendship with Childline” from
14 to 21 November 2014. Various activities
were performed by team members of
CHILDLINE. The programme was started by
tying friendship bands to honourable
personalities in Faridabad. During the week
we organised following programs-
 Local children tied friendship bands to
Mr. Fool Kumar (DCP), Mrs. Shakuntala (ACP) and other police officers. Mrs. Shakuntala Devi
appreciated the steps taken by the CHILDLINE in the recent time to enhance the protection and
welfare of the children of Faridabad.
 Community awareness programme was
organised at sector-37 police station
where SHO, Mr. Aasman Singh (SI) and
other police personnel joined the
programme and appreciated the
contribution of Faridabad CHILDLINE and
promised to give their full support in
future.
 The kite flying programme was organised
on 18 November, 2014 in Santosh Nagar,
Faridabad where the children flied the balloon instead of kite by writing CHILDLINE on them to
spread the message of CHILDLINE to all the people in the area. Then members of Childline
performed an outreach programme and made almost 500 people aware about the CHILDLINE
focusing on its functioning and importance in helping the needy children. They also shared about
the functioning time, contact details and process to approach Childline if needed.

29
 School education programme was organised at Northland International School Sector-33 Faridabad
and Government School, Etmadpur. Mrs. Poornima Goyal and Mrs. Sangeeta Rawat (both
advocates from Haryana Legal Aid Authority) educated the students about the child rights and also
Ramu (Name Changed)
On 28 March, 2015 Mr. Rajkumar informed the Child Help-Line that a child of 8-10 years of age who
belongs to Bihar is working at a home in Dayal Bagh, Lakkadpur. Childline members reached Dayal
Bagh but found the house locked and came to know that the family would be back in two days. They
enquired about the child and got information that a child was working there.
Child Help-Line members wrote to Dayal Bagh Police Station seeking their support for the protection of
child. Our team reached the house on 1st
May 2015 and found the child there. The family tried to make
false excuses but it was proved that the child belonged to a poor family and was brought on the
pretext of giving better education and care.
Childline team members wrote a request letter to SHO, Dayal Bagh Police station for protection of the
child. Then they went to Mr. Upendra Singh house and met Mr. Upendra’s father Mr. Ramji Lal. He told
that he belonged to the village Chainpura, Taraiya district Chhapara, Bihar. He also told that his son
Mr. Upendra is an engineer and he is married and having son of 2 year of age. He also told that one
child named Ramu was residing with them whom they brought from native village. He told that Ramu
had gone with his daughter-in-law to take his grandson from the play school. Childline team waited till
their retuning. Ms. Sarita (Upendra Singh’s wife) was coming with this son and Ramu was with them
holding the school bag and bottle of Sarita’s son.
Childline team asked Sarita that since when Ramu was living with them. She told that he was her
relative’s son and was living with them for last ten months. Sarita went inside and closed the door.
Meanwhile ASI Mr. Subhash also reached there and asked Sarita to open the door but she said that she
wouldn’t open the door till her husband would arrive. Mr. Upendra came back he also told that Ramu
was his sister’s son. When Childline team talked to Ramu, he told that he was residing in their
neighbourhood in their hometown. Then ASI Mr. Subhash took Ramu’s father’s phone number and
talked to him. He said that they were not relative but just neighbour and they are very poor. We
allowed Ramu to go with them as Upendra’s family assured them that Ramu will help them in domestic
work and in turn they will take care of his food and education. It was clearly evident that Upendra’s
family did not keep their promise.
Child Help-Line team took away Ramu with them and conducted his medical check-up. They presented
him at CWC on 3rd
May 2015. The Chairperson (H. S. Malik) got all the details from the child and sent
him to shelter home and asked police to take appropriate action against Upendra’s family.

30
organised a drawing competition on the topic of child abuse. In the competition many students
shared their views on child abuse
through their drawings. The competition
helped us to know that how the children
look at child abuse. Prizes were
distributed to the winners.
 Signature campaign was organised on 17
November 2014 in front of the “City
Mega Mart” in sector-33, Faridabad.
More than 200 people signed on the
banner of friendship with CHILDLINE.
 Community awareness programme was organised at sector-16, Faridabad where Mr. H. S. Malik
(Chairperson, CWC) and Ms. Garima (District Child Protection Officer) joined the programme. They
assured their full support in improving the condition of children in Faridabad.
 On 19 November, 2014 our teammates distributed pamphlets containing details about Childline at
Old Faridabad Railway Station to make the people aware about the Childline and requested them
to sign on the banner of friendship with Childline give their full support to Childline.
 A quiz was organised with the children on 20 November at Shramik Vihar to know about the level
of awareness about the CHILDLINE. A campaign was organised to motivate the children and
women to participate in the programme of Friendship with CHILDLINE.
Open House Activity
Childline has organised open house activities regularly at community and school level. More than 400
people participated in the programme at community level. We have mobilized the people to join the
programme and intimated them about the venue, date and timings. We shared about the functioning
and contact details of Childline. We distributed leaflets to all the people present in the programme. We
have also taken views of the people about the problems being faced by children. Some of the
participants shared their views and informed about three cases related to child abuse.
 Child Welfare Committee organized one-day training on 22nd
April 2014 at Sector-16 to Discuss
about the issue of the children. Teammates participated in the training.

31
 Child Help-Line team members had a meeting with local SHO on 30th
December 2014 at Faridabad
Sector-16. They shared about functioning of help-line and sought the support of police.
 District Welfare Officer organized one-day training on 20th
March 2015 at Sector-16 Faridabad.
Child Help-Line team members participated
in the training.
 Nav Srishti organized one-day training for
Aanganwadi workers and helpers on 30th
March 2015 at Etmadpur Government
School. Participants were made aware of
functioning, contact details and other
relevant information regarding Childline.
Capacity Building Programmes
 District Commissioner organized a one-day
training programme on 15th
April 2014 at
Sector-12 Faridabad our counsellors attended training.
 DCPU organized a one-day meeting on 20th
April 2014 at Sector-16 Faridabad. A brief introduction
about beginning of Childline in Faridabad district was shared by teammates.
Impact
We have rescued the needy children and worked to provide shelter homes, medical benefits and moral
support and guidance to them. We have received good support of Faridabad Police, CWC, DCPO and
other stakeholders. Details of the cases are given in the above chart
 We have intervened in 328 cases of child abuse and rescued children. We conducted
counselling for 77 cases (6 recovered children and parents of unrecovered children)
 We have helped the children to get shelters in 24 cases.
 We have helped 49 children to get sponsorship through ICPS.
 We have provided emotional support and guidance in 58 cases.
 Approximately 20000 people have been made aware about Childline and its importance.
 We referred 12 parents to DCPU for legal adoption
 7000 school children from 14 schools were made aware about 1098 child help-line number.
 We have built good relationship with stakeholders and other progressive people in the area.
Supported by Child Line Foundation
7% 7%
30%
15%
23%
18%
Category wise cases received in
Childline
Medical help
Shelter
Rescued from
abuse
Sponsorship
Missing
children
Emotional
support

32
The Programme
Programme has a broader goal to ensure child rights and capacity building of community to raise their
voice. We have given priority to work with women and children. We have reached more than 10000
persons through various interventions. Our efforts on the project “Child Rights and Community
Development” have been continue since year 1998 with the support of Child Rights and You (CRY).
A team of six fulltime and two part-time persons is looking after day-to-day activities. We have mainly
worked with Gosain Community people in Nangloi (West Delhi) and Banjara Community families in
Prem Nagar (North-West Delhi). Besides we are working in block-B, Holambi Kalan (North West).
Activities
 We have organised total 115 community meetings (42 community meetings at Holambi Kalan and
73 community meetings at Nangloi and Prem Nagar). More than 1500 people participated in these
meetings. In these meetings we have discussed on sanitation, education, School Management
Committee, malnutrition, ICDS, PDS, Immunization of women/children, institutional delivery etc.
Child Rights and Community
Development

33
 We have organised 34 children group activities at Holambi Kalan, Nangloi and Prem Nagar and
discussed with children on right to participation and other child rights related issues.
Approximately 650 children participated in these activities.
 We have organised 4 workshops with Aanganwadi workers and community people at Nangloi and
Holambi Kalan on malnutrition and role and responsibility of Aanganwadi workers. We have also
organised two workshops on RTE Act 2009 with parents and VKS members in Holambi Kalan. Total
115 people (Aanganwadi workers and community people) participated in these workshops.
Prompt Efforts Saved the Child
Kapil (changed name) went missing on 8th
May 2014. His parents searched him in all the
relative’s places. When they could not find their child anywhere, they went to police
station to lodge the FIR which the policemen refused to do. At last, the Father of the child
came to “Nav Srishti” and with the help of the staff, called 100 and was able to lodge the
FIR. He also shared the detail of the case with the police.
Kapil’s Father Mr. Alok Kumar has completed his 12th
and is now running a grocery shop.
Mother of Kapil is 10th
passed. Kapil, himself studies in Std. 6th
and the two younger siblings
of Kapil studies in junior classes in a private school nearby.
After the child went missing on 8th
May and the Parents could not find their child in their
relative’s place, they went to police station to lodge FIR. Police personnel said that the
child should have gone to market or must have gone to visit some places. Police was
reluctant to register FIR.
The child was detained in the hotel and was not allowed to go outside. He was always kept
slightly intoxicated by giving some medicines and was made to work in the hotel. The child,
once on the pretext of going to bathroom, got the opportunity to go near the PCO. He tried
calling his home but under the influence of intoxicated medicine, he called his
grandmother’s home. As soon as he started talking to his uncle, the owner of the hotel
came and started shouting on Kapil and cut the phone. His uncle called back to the same
PCO and got the address of the PCO. With the help of Nav Srishti Organisation, his uncle
called police. Police raided the place and the child was rescued.

34
 Growth monitoring of 570 children (Age group 0 to 5 years) in Holambi Kalan and Nangloi was
taken care. During this process we have identified 149 malnourished children in intervention area.
We counselled of their parents and linked these children to ICDS centre, PHC and district Hospital.
 We have organised 7 sensitization programs for police personnel in Outer Delhi on the issue of
missing children and child sexual abuse. Total 154 police personnel participated in these
programmes. We have also shared Standard Operation Procedure (SOP) as per directions of
Honourable Delhi High Court.
 We received information through Outer District Police about 1017 cases of missing children (boys
490 and girls 527) from outer district Delhi. We conducted counselling sessions with recovered
children and parents of unrecovered children and helped them in pursuing the matter with police.
 We have organised 1 community interface with support of DCPCR in outer district (high alarming
police station Aman Vihar) at Prem Nagar 3rd
, Delhi. Twenty five parents, police personnel, Member
of DCPCR, Juvenile officers and other like-minded groups participated and presented their views on
the issue. They also assured their full cooperation.
 We have organised School awareness meeting to educate children regarding measures being taken
to safe guard from abduction and speak out if anything goes wrong with them. They were made
aware about safety mechanism like how to talk with strangers, be careful while going in an isolated
place. Children should also know
some important phone numbers
like phone number of their family
members, police, ambulance and
community leaders etc.
 Missing children tracking and
advocacy work with government,
CBOs and like-minded NGOs
continued. We have witnessed
sharp increase in number of
missing children. We held 12
community meetings involving missing children parents. More than 120 people participated in
these meetings. It was good to see that parents of 10 missing children agreed to file case in the
court under Habeas Corpus provision.
5284
7235
7572
0
1000
2000
3000
4000
5000
6000
7000
8000
Year 2012 Year 2013 Year 2014
Year wise details of missing children

35
 We have organised meetings with parents on SMC and encourage them to write demand letters.
We have raised the demand regarding SMC activation and held regular meetings in Government
and MCD Schools.
 We have organized 2 orientation
programs in schools on the issue of
CSA. Total 185 students participated
in these programs.
 We have organized 12 Community
meetings on CSA in Outer District as it
is high alarming area. More than 220
community people participated in
these meetings.
Immunization tracking
During the period we have monitored 112 children’s immunization and mobilised their parents for
complete the immunization. We have also discussed with Asha and PHC workers to complete
immunization as per norms. Total 65 children (32 boys and 33 girls) completed their immunization and
45 children are under process. We have supported 185 pregnant women to adopt institutional delivery
and complete the immunization as per norms. We have also taken help from Asha and Aanganwadi
workers to complete this task.
Sanitation and Community Toilets: -
We have filed 6 demand letters and reached CM office, met sitting Councillors and concerned officers
at DC office. We have also collaborated with other network and like-minded NGOs/CBOs (Efficor,
Sugandh, Dr. AV Baliga Memorial Trust, CSI, Metro Vihar Vikas Samiti, Phase-I and Jan Garib Kalyan
Samiti (CBO), Phase-II) to improve sanitation status in Holambi Kalan. We have also done advocacy in
collaboration with Alliance for People’s Rights with leading political parties to get our issues
incorporated in their manifesto.
Impact
 We have recovered 39 SAM children (19 boys and 20 girls) to normal.
 We have been able to recover 25 SAM children (20 boys and 5 girls) to moderate level and 85
MAM children (42 boys and 43 girls) children have been recovered to normal condition.
0
5
10
15
20
25
Year 2012 Year 2013 Year 2014
Average number of children missing in a day per year

36
 6 SAM children were referred to NRC at Hindu Rao Hospital. Two SAM children were found
serious and were admitted at NRC for better treatment.
 We have had regular community meetings and meetings with DUSIB and MCD officials. With
the result community toilet was repaired in our intervention area.
 We got success in managing 18% (34 out of 185) institutional deliveries this year. Total 65
children have completed immunization in three communities and 110 children (5o boys and 60
girls) received their birth certificate.
 We have monitored the condition of government schools as per RTE norms. We have helped five
children to get readmission in school and 5 children to get admission in private school Under
EWS category as per RTE Act.
 We have been successful to enrol 24 children (21 boys and 3 girls) of Banjara Community in MCD
School as per RTE norms. They are the first generation learner from this community. We enrolled
22 children (16 boys and 6 girls) from Gosain Community as per RTE norms in MCD School.
Impact on Missing Children:-
 We have held community meeting on the issue of child safety. We came to know about 30 missing
children (4 boys and 26 girls) in the community. We have helped in recovering fifteen (2 boys and 13
girls) missing children
 10 children were recovered as honourable high court intervened in the matter.
 We have recovered and reunited 655 (318 girls and 337 boys) missing children with their family with
the support of police.
 We formed 4 groups of the parents of missing children in different areas of Delhi
 Doctor gang was busted due to our efforts with the help of police, now case is completed and the
culprit has got the 3 years imprisonment and the victim has got compensation.
 Our relentless efforts have been success to bring change in the life of Banjara community (Nomadic
Tribe). They have been residing at Prem Nagar for last 30 years without any identity proof of being
Indian citizen. They were victim of police harassment and upper-class domination. Now they have
identity proof of being Indian citizen. They have Aadhaar card and voter card.
 First generation of their children is going to school and basic services like water and electricity have
been provided by local administration. Last 30 years they did not have access to all these facilities
as they were supposed to be the people with criminal background. But now they are living in
dignified way.
Supported by Child Rights and You (CRY)

37
The Programme
Reading Room Programme has been implemented since year 2006. The programme has witnessed
some innovative changes in the methodology. We have received financial and strategic inputs from
“Room to Read India Trust” for the programme. Project has a goal to promote literacy and the habit of
reading among children.
We have worked in Karol Bag Zone covering 12 MCD Primary Schools. We have worked with more than
17000 children. We have also worked with local community reaching to approximately 2400 people.
We have organised various programmes with children and schoolteachers. Besides we have worked
with school management, education department and other stakeholders to improve the overall
scenario of education in these schools.
We have a team of seven full time workers that has looked after the programme. Major objectives of
the programme have been –
Reading Room
Programme

38
 To increase children’s access to library resources at local school
 Generate awareness regarding the importance of library in the study of children.
 Increase community access to library resource.
 Increase literacy awareness among children and communities.
 Increase the integration of library resources and activities into children’s learning environments.
 Restore importance of library as one important component in study of a child.
 To sensitize community and other stakeholders and mobilize resources from government
educational system for the library
 Sustain libraries in Schools.
Activities
We have organised various activities to achieve defined goal of the programme. We have involved
different stakeholders so that a sense of ownership and belongingness could be developed. Summary
of the activities is given here-
Summer Camp
We have organized two Summer Camps during the summer vacations. One camp was organized at
MCD Primary School Block Number 22 West Patel Nagar, from 19 to 30 May 2014 involving 70 children
and second phase was from 2 to 13 June 2014 at Naraina village and Ajmal Khan Road involving 80
children. During the period of this summer camp various activities like book reading, news paper
reading, drawing, poem recitation, story writing, writing, games and songs singing were organised for
children. Children were happy that there were various activities for them and the joy could be seen on
their faces.
International literacy Day (ILD) Celebration
We celebrated International Literacy Day with all 32 Schools of north zone. The program held on 8th
September, 2014 at MCD Primary school Shiv Nagar in which children from four schools (Shiv Nagar,
Karol Bagh, New Dev Nagar2nd
and Ajmal khan Road) participated.
The students participated with full interest and beautifully performed in front of the guests. Sport
activity involving the teachers was also held in which all the teachers participated and enjoyed it.
Students participated in all the activities actively and joyfully. All students were given incentives and
certificates of participation by Smt. Pushpa Devi (DDE) and school Principal Smt. Rehana Hassan.

39
Capacity Building
We organized CMC workshop during 7 -17 April
in 32 schools in North Zone. CMC students
participated in the workshop held in the
schools. Programme Coordinator and Monitors
facilitated the discussion on related topics. In
group work CMC students discussed upon their
roles and responsibilities and in detail that how
they are managing the libraries daily. The CMC
students were told encourage involving more
students in library activities. They also helped
the school library in-charge in proper
functioning of school library. Active
involvement of the CMC students made the programme a good success.
Monitor Training
Room to Read organized training on 14th
to 16th
May 2014 at ISI Lodi Road, New Delhi. All the
participants discussed on the achievements and challenges faced in the schools. Each dimension was
discussed. Discussion was also made on LRS data and its impact on working at schools.
Sustainability Workshop
A two –day training programme was organized
for programme coordinator and monitors on 6th
and 7th
June 2014. The training facilitated the
discussion and focused on roles and
responsibilities.
Point Teacher Training
One-day training for point teachers was
organized by Room to Read date on 20th
February 2015 at MCD Primary School Shakti
Nagar. Discussions were made on library
functioning, books and the authors.

40
Impact
 Cooperation and support of HM/Point teachers/Schoolteachers and Education Department
Officials has helped in working in more comfortable and conducive environment.
 The programme has helped the children to increase their reading habits and improved their
performance at their study.
 We have worked to strengthen the children
groups and ensure active involvement of
teachers in the library programme. Their
involvement in CMCs has encouraged them
to take a responsibility and grow as
responsible citizen.
 Books checkout and check in has been
increased.
 School managements have appreciated
library programme and recognized our
contribution in improving overall education
scenario in schools.
 Students have started owning the libraries. With the result 98% books and IEC materials were
found in good condition.
 Directorate of education have acknowledged our efforts and instructed that all the libraries would
be run by schools.
Supported by Room to Read

41
The Programme
Basic goal of the Programme is to promote a social atmosphere in Shramik Vihar and Etmadpur villages
in Faridabad district where children can enjoy their childhood and can live a dignified life and avail all
opportunities to develop. The project is supported by Vijaya Gujral Foundation. Major objectives of the
programme can be understood as given here-
 Providing education to underprivileged children
 Imparting vocational training to potential girls so that they become financially independent
 Making community aware and sensitive regarding gender equality, women empowerment and
other related issues.
 To work in for skill development, health/ education development and community mobilization.
 To involve all girls in skill development training (according to module) so that they can be self
reliant.
PAHAL

42
Activities
Various activities have been carried out during the year to achieve the goal of the project. We have
worked on the issue of education and vocational skill development. A summary of the efforts made
and their impact is given here.
Education
We have worked to educate the deprived children focusing on girls between the age group 3 to 6 and 6
to 12 years. There is one Balwadi and one Non Formal Education centre at Etmadpur covering 52
children. Local women are working as teacher at these centres. Details are given here-
Sr. No. Particulars Teacher Students at various centres
Girls Boys Total
1. Balwadi Etmadpur Mrs. Sumana Devi 10 13 23
2. NFE Etmadpur Mrs. Sunita Devi 14 15 29
Total 24 28 52
We have also worked to improve various skills of
the children in the classrooms. The activities
such as drawing, storytelling, essay writing etc
were organized regularly. We have provided
teaching/learning aids to ensure quality
education. We have developed good rapport
with local government teachers and other
progressive people and mobilized reference
books and other material with their support.
Total 32 children got admission in government
school at Etmadpur.
We have also worked to sensitize the parents
particularly the mothers on education and other related issues.
Child- friendly Classroom / Assessment
We have worked to make the study more joyous. The decoration in the class also consists of various
festivals in various seasons. Regular assessments are conducted and on the basis of the assessment,
strategies are designed to address the deficiencies.

43
Vocational Skills Development
We believe that financial dependence on male
members is one of the main reasons of poor
social condition of women. We have worked
to develop vocational skills among girls so that
they become self-reliant and are not forced to
tolerate injustice.
Tailoring and Fashion Designing:
The training in tailoring and fashion designing
is provided to help them to empower
themselves. Girls from the community are
taking interest in pursuing this course. After completing the course they get valid certificate. There are
30 girls enrolled at centre. Twenty girls have received one year diploma certificate and 10 girls qualified
six months certificate course under tailoring and fashion designing.
Sr. No. Particulars Trainer Trainees
1 Tailoring and fashion designing training centre Shramik Vihar Anita Devi 30
Life-Skill Development Counselling
We have organised life-skills development sessions on regular basis. the issues such as gender equality,
career development, health and hygiene, patriarchy, child marriage, nutrition, education, domestic
violence and dowry laws etc. are taken up for discussion in these meetings. Local adolescent girls and
women have joined these sessions.
Impact
 Total 52 children enrolled in Balwadi and NFE centres
 Thirty two children admitted in school
 Thirty girls enrolled at vocational training centre
 Sixty five children participated in life-skill training programme
Supported by Vijya Gujral Foundation

44
The Programme
We have run Education Support programme with the support of “LIZ HELPS”. A team of five persons is
looking after the programme. Around 1000 weaker families from Gosain Community (West district of
Delhi) are main beneficiary under the project.
Goal
Major goal of the programme is to prepare and motivate all Gosain children to obtain formal
education. Besides it aims to help weaker students, especially girls, through bridge classes and also
support the children who are attending school. We have planned to intensify the educational support
to Gosain community
Education Support to
Deprived Children

45
Additionally the children who were not going to school anymore, but wanted to continue their
education were offered informal additional classes (non-formal-education). This was mainly for young
women who were forced to stop their schooling because they were had to go for begging. To realize
these plans, the following measures were taken-
 Renting an additional classroom
 Hiring an additional teacher in the "Bridge School"
 Hiring a teacher for the non-formal-education courses
 Planning and carrying through an "Awareness Program" for parents and others who are not
directly part of the project.
Major activities
In this duration we have conducted 24 monthly meetings with the parents of the students getting
education at non-formal education centres. We made them understand the importance of education
as well as of the cleanliness and hygiene of children, the reasons for regular hand washing and bathing
and made it clear to them that their children´s health lies in their own hands.
We discussed the activities in which the children are involved and got their permissions to take the
children out for day trips. We also acted as advisors in any kind of problems that came up in their day-
to-day life. We helped them in receiving various documents like birth certificates, ID cards, Ration
cards or Cast certificates. We took the parents with the children to school for getting them admitted.
We have organised community meetings and discussed about the education and other related issues.
Gradually the mindset of the parents got changed and they stopped objecting to sending the children
to education centres. Now, they are encouraging other parents to send their children to education
centres. We have reached more than 1100 people through community meetings.
We held 4 exposure visits for the children visiting various important and educative places in Delhi. We
took them to various places in Delhi like the Zoo, Red Fort, Birla Mandir, Humayun´s Tomb, the Rail
Museum, the Doll museum, the planetarium, Nehru Museum, India Gate, Children´s Park, Lotus
Temple, Iskon temple, Qutub Minar, Akshardam temple, Science Museum, Indira Gandhi memorial,
Bal Bhawan and Jantar Mantar.
In every visit, we taught them about the places and increased their knowledge. Earlier these children
used to think that they lived outside of Delhi and the city would be a place full of rich, well dressed
people that was unreachable for them. They were delighted to realize that beautiful places were just

46
half a hour´s bus drive away and open for them to explore. They used to ask us when the next trip will
be organized.
The parents of the children had never been to these places. Through our effort, the children got to
know about these places and shared their knowledge with their parents as well. The parents were very
happy that because of Nav Srishti and the Liz Project the children could see all these places. They got
very excited and it contributed a lot to their mental development as well. They learned a lot through
these trips. Total 105 girls and 50 boys joined these exposure visits.
Significant Achievements
 We have linked 60 children (28 boys
and 32 girls) in NFE centres and support
class out of which 16 children (10 boys
and 6 girls) admitted to formal schools.
 We have been providing coaching
support to 87 children (2 boys and 85
girls) from Gosain community.
 We have conducted bridge class for 19
young girls from Gosain community.
Kamini (name changed)
Kamini´s father (Mr. Naresh Kumar) lost his job and since then, her mother has worked as a
house maid. They didn´t want to spend money on the education of their children. We made
them understand that to get the children educated and need to study. We told them that
getting educated they would improve their chances of getting a good job and they would
make their parents proud when grown up.
Kamini joined Nav Srishti in 2012. She was very fond of studying. We educated her and within
one year we prepared her to be admitted at seventh standard. After qualifying a test, she got
admission in a government school. Along with her studies, she joined the tailoring classes as
well. Kamini wants to open a boutique when she grows up; this has been her dream.

47
Fajil (Name Changed)
One day, a woman came to our office and told that she had a 6-year old son who is different
from other children of his age. He doesn’t read, nor do study, nor write, and doesn´t even
speak properly. He seemed to be mentally challenged. We calmed down his mother and
told her that we would teach him at Nav Srishti in her presence, so he wouldn´t feel alone.
She got her kid enrolled at education center and gradually his situation improved. He
starting talking and playing with other children, started eating properly and learned writing
and reading as well. This went on for a year and when we observed that the child had
become just like other kids, we talked to his parents to enroll him at a formal school. First,
we couldn´t convince the parents; they were very afraid that Fajil would not be able to
follow the curriculum or might get problems with the other children without his mother
being present. But we assured them that their child would be absolutely normal and
capable of learning lessons.
It became a great success as Fajil got accustomed to the school´s atmosphere very quickly
and learned how to write and read properly. Fajil´s parents are very happy and grateful to
Liz Help and Nav Srishti, saying that no one else could have done all that Nav Srishti had
done for their son.
 We have run stitching classes benefitting 47 Gosain community girls out of which 6 girls got valid
certificate from Jan Shikshan Sansthan
Total reach (Direct reach)
We have reached more than 5800 people of Gosain community through various activities under the
programme. There are some heart-touching success cases as the community itself carries some typical
social and cultural values.
Supported by Liz Helps

48
The Programme
In order to provide immediate relief to
women in distress, the 24-hour
Mobile Helpline was started in July 2008
and the toll free number 1800-11-9292 was
defined to approach the same. Seeing the
alarming situation of Delhi need of more
Mobile Helpline was realized and 6 more
Helpline units were started. Nav Srishti was
given the responsibility to work in North
and North-West District.
Efforts for Women Empowerment made
during the year
Saving and
Empowering Girls

49
Activities
The 24/7 mobile helpline has provided relief
to women of Delhi in cases which are of varied
types. While a large number of calls were
from the women victims of domestic violence,
the counselors have also rescued women who
have been abandoned by their families and
helped them to get place in various shelter
homes in Delhi.
In many cases woman are rescued from the
street and later sent to shelter home at AIWC.
453
26
89
17 16 43
0
100
200
300
400
500 Category
Category
Poonam’s Story (name changed)
Poonam is a young woman, aged about 24 years. She was married to Heer Singh 3 years ago and was
residing in a joint family with her Husband and In-Laws. Her maternal residence is in Shradhanand
colony, Near Bhalaswa Dairy and In-Laws house is in Wazirabad colony. She is a mother of 13 months
old child. The behavior of her husband and In-Laws was not good towards her and very often they
used to torture her. One day she was beaten up badly and thrown out of her In-Laws house without
help. Poonam went to her mother’s house for shelter. On 16th
May-2015 Poonam called on our
women Helpline number and explained her problems and also cried to save her child who was
forcefully taken away by her In-Laws. She was willing to commit suicide if her child is not brought back
from her In-Laws house.
Helpline counselor registered her case and did counseling over phone. The counselor visited Poonam
at her mother’s residence and listened to her case in detail and decided to take Poonam to her in-law’s
house at Wazirabad for a face to face counseling. After reaching there she discussed this case with
Poonam’s Husband and in-laws and also told them about the offense they have done by forcefully
keeping Poonam’s child who is only 13 months old with them. Her mother-in-law wasn’t ready to
return the child to Poonam. After discussion and counseling Poonam’s husband and in-laws accepted
that they have done wrong to Poonam and agreed to give the child to her. Her Father-in-Law asked
Poonam to stay with their family and assured that there would not misbehave with her in future. Since
Poonam is appearing in her Post graduation exams, she told her in-laws that she would return home
once the papers are over. Now the child is with Poonam and she is very happy.

50
Apart from this, large numbers of cases
have been supported through telephonic
counseling and on-site visit by the trained
counselors who provided support round
the clock. This has been very effective and
excellent initiative of Delhi Commission for
women.
Impact:
 We have been able to provide timely
and effective support to victim
women.
 Our efforts have helped them to get
justice and relief.
 We have also provided moral support and guidance to the women in distress and help them to
come out of the trauma.
 Our team has made follow-up visits and contacted the concerned women and their family
members to get their feedback. In many cases the concerned woman and her family members
have conveyed their sincere thanks for the support and bringing their family life to normalcy.
Supported by Delhi Commission for Women
68%
17%
13%
2%
Status of the calls received
out of 644 during 2014-15
Counselling
Referred to
other agencies
Total Site visits
Rescue and
Shelter
Round the clock help for
women on their
doorstep.

51
The Programme
The study on “Masculinity, Intimate Partner
Violence and Son Preference in India” conducted by
UNFPA and International Centre for Research on
Women (ICRW) revealed that 52% of the 3,158
women surveyed reported that they had
experienced some form of violence during their life
time. The high proportion of women reported
experiencing physical violence (38%) is followed by
emotional violence 35%, which includes insults,
intimidations and threats. These were followed by
17% of women reporting that their husband or
Mahila
Panchayat
73%
27%
Status of the cases during 14-15
Solved cases
Referred

52
partners had been sexually violent them and 16% saying they were economically abusive like husband
or partner prohibits her from working or takes her earnings against her will.
Mahila Panchayat has been promoted and supported by Delhi Commission for Women. Mahila
Panchayat is an innovative approach for collective community participation in dispute redressal. In this
program potential community women are identified and these women are then motivated to work as
Mahila Panchayat member. These motivated volunteer are trained in legal issues, dispute redressal
mechanism, law related to crime against women, about the existing legal position regarding property,
maintenance, marriage, child custody etc. They are also given training in counseling, FIR writing,
pursuing with police station etc. Nav Srishti has been running 3 Mahila Panchayats in different areas of
Delhi (Nangloi, Holambi Kalan and Bharola) since 2006.
Activities
Mahila Panchayats has work for addressing the
domestic disputes and resolving them at the
community level. These cases pertain to bigamy,
maintenance, domestic violence, alcoholism and
other issues. In most cases Panchayats have
been able to resolve the cases at their own level.
In some cases, they had to take joint action with
other agencies to bring pressure on the
concerned persons so as to obtain redressal for
the women complainants.
Mahila Panchayats keep regular follow-up of all redressal cases.
Mahila Panchayats refer cases to other agencies if it is not solved at Panchayat level.
The Members of Mahila Panchayat are engaged in spreading legal and general awareness in the
community about laws related to protection of women in various gender atrocities, solving cases of
family disputes at local level through counselling and Reuniting families.
Impact
During 2014-15 we received 158 complaints of various natures and registered them for further perusal.
Brief report on our reach through this intervention is given here-
11 135 5 7
0
20
40
60
80
100
120
140
160
Catagory wise cases
Cases (2014-15)

53
 There were 134 new cases
registered at all three Panchayats
(Holambi Kalan-52, Nangloi-60 and
Bharola-22) during the year.
 We have successfully solved 96
cases (Holambi Kalan=48,
Nangloi=40 and Bharola=8). 37
cases have referred to other
government agencies.
 We have 18 cases still pending (17
cases are continuing from last
year).
 We have solved 73% cases at
community level.
Supported by Delhi commission for Women
Within community a
support mechanism for
women, by women

54
The Programme
We have continued our interventions with Crisis Intervention Centre (CIC) Programme that is
supported by Delhi Commission for Women. We have worked in Outer District covering 15 police
stations. A team of three counsellors has worked to help the victims. CIC is a program designed by the
Commission in 1998 exclusively to help victims of sexual assault. In a pioneering attempt to establish a
network of NGOs, the Commission took upon itself the task to contact NGOs who were willing to help
and as on date CICs are functioning in all police districts of Delhi.
The Commission is the nodal agency for all the CICs. The Commission monitors the cases as & when
required and also guides about the functioning of CICs periodically. Quarterly meeting are held by the
Commission to review the functioning of CICs. Police Officials and NGO representatives attend these
meetings and provide their feedback.
Crisis Intervention Centre
(CIC)

55
Major objectives of the programme are given here-
 To reduce the trauma and provide counselling help to the victim, family and the immediate
attached community;
 To ensure transparency in the professional investigative, registration of FIR and medical
examination;
 To provide medical help where required, particularly for treatment of victims;
 To provide financial assistance to the minor victim and her family to take care of the nutritional
needs;
 To provide support services to the police and to help in the rehabilitation of the victim
Beneficiary community
According to the 2011 census North West Delhi district has a population of 3,651,261 persons. Project
covers all children up to the age of 18 years and women who are victim of sexual assault. We have
reached all the needy women and children and tried to provide best possible support to them in fight
for the justice.
Activities
 We have attended all the calls regarding rape and sexual abuse in 15 police stations of outer
district of Delhi.
 We have helped rape victims in 15 police stations as per the framework of the programme that
is designed as per direction given by the Honourable Court.
 We have sensitized the police personnel on this issue
 We have also worked to provide legal support to rape victims during the court trial.
Impact
 We have received total 623 cases this year in all 15 police stations of the outer district of Delhi. Out
of which 309 cases were related to minors and 314 cases to adults. Total 159 cased were closed
during the year and 464 cases were in progress.
 Trial completed in three cases and accused got punished by the court as per the law.
 It is noteworthy that FIRs were lodged in 100% cases related to child sexual abuse (CSA) in these
police stations.
 CSA cases were lodged as per POCSO Act 2012 in the cases related to the children up to the age of
18 years.

56
 It is also noteworthy that victims in 34 cases related to CSA and rape got compensation as per Delhi
Victim Compensation Scheme 2011 with the help of police and DLSA. Remaining cases are under
process.
 We have observed that our intervention and support have given the moral boost to the victims and
they have found themselves more comfortable to fight for justice, giving statement at police station
and standing firm during the trial.
Supported by Delhi commission for Women
Girls saved
We convey many thanks to the schoolteacher who is very sensitive on the issue of child
safety. Due to his sensitivity we could protect three children from the hand of rapist
father. We received a phone call from Women Help-Line that some girls have been
sexually assaulted by their father in outer Delhi. Our counselors reached school and met
the teacher. A girl was also present there. Teacher told that this girl came to me and
asked for her T. C. of 10th standard.
The teacher told when she asked the girl why she was leaving school, she said that she
would not study further and do some job as she needed to look after her two younger
sisters. I suspected that something was wrong there. When lady teacher talked to the
girl she stated that her mother had expired in a road accident and father tried to rape
her but not succeeded and now he targets my younger sister. He repeatedly tries to
force her. As the matter was quite serious, our counselor called police and reached the
girl’s house.
Her younger sister was in trauma and very scared. She was given assurance that we
came for her support. After counselling for a while she became normal. Their father ran
away from the spot before we reached. FIR lodged against him and we kept all three
girls at shelter home.

57
The Programme
Domestic violence has become a serious challenge and need to be dealt strongly. It is noteworthy that
women have broken their silence and come forward seeking justice and demanding action against their
husband/family members. Women have shown courage to come forward and complain against the
injustice with them. Our counsellors provide guidance to couple and their families and try to solve their
disputes outside the court. We have realized that this initiative has minimized suffering of the women
and paved the way towards a peaceful and happy living. We have observed that more women have
come forward to get justice. This has also helped in improving overall scenario of violence against
women.
We have been running Family Counselling Centre programme with the support of Delhi Social Welfare
Board since April- 2008. Two counsellors and one part time worker look after the programme.
Family Counselling
Centre (FCC)

58
Intervention area is Neb Sarai and Maiden Garhi. Project has a Goal to help the women suffering from
domestic violence, dowry demand, sexual harassment, maintenance, seeking divorce and other family
disputes. The programme covers more than 120000 people (20000 households) in Neb Sarai and
Maidan Garhi area. We are open to hear the case from any family from the work area.
Activities
We have organised various activities to achieve the objectives of the programme. Major achievements
under the programme can be understood as follows-
We have also worked to make the community aware regarding the programme through community
meetings, information dissemination wide leaflet and putting display boards at important places, we
have also informed concerned police station.
The community people who are more sensitive towards needs and problems of other women and are
willing to help them form the Family Counselling Centre. They meet regularly and discuss the cases
presented before the family counselling centre.
We have promoted four family counselling
centres at Neb Sarai. Besides handling the case
we also discuss on different issues like female
feticide, gender sensitization and domestic
violence.
Community Meetings-
We have organized 24 community meetings in
our work area to make the local women aware
regarding the women rights, various laws and
other provisions. We inform them about the family counselling centre and suggest approaching if
needed.
Community Awareness-
We have organized 25 community awareness camps this year. This initiative aims to make the local
women and their family members aware regarding the laws, legal cells, constitutional bodies and other
forums working for their safety and security. We covered more than 2400 people. A major programme
on Swachchh Bharat Abhiyan organised on 2 October -2014 at Neb Sarai. Our team organised a rally to
make the people aware in this regard and organised a cleaning drive in the surrounding area.

59
Meetings with Police-
We have organized 12 meetings with police
personnel in different police stations. We have
discussed about the problems the victim
women face while approaching the police. The
emphasis has been on timely registration of FIR
and providing prompt and effective support to
victim women. FCC team carries out regular
follow-up in every case.
Advisory Committee –
There is an advisory committee to help the
team working at family counselling centre. It is
comprised of seven members including three
representatives from Nav Srishti, one ICDS
worker, one legal expert, one medical expert
and one police representative. The committee
meets on quarterly basis and discusses the
matters came for the counselling and the
action taken on time.
Impact
We have received total 106 cases in the year.
Out of which 55% cases were related to
domestic violence. Fifteen percent cases were
related to the disputes caused by alcohol. Finance related issues counted 13% of the total cases while
mental harassment and other issues contributed 10% and 7% respectively. We have been able to
resolve 64% cases while 21% cases are pending with the centre. There were some cases that could not
be resolved at our level. We have referred such cases that count 19% of total cases to different
organisations (DLSA, DCW, GRC Legal Counselling Centre and CAW Cell) as there was a need of specific
inputs.
Supported by Central Social Welfare Board
55%
13%
10%
15%
7%
Category wise details for year 2014-15
Domestic
Violence
Economic
Problem
Mentally
Harassment
Alcoholism
Problem
other issues
60%
21%
19%
Progress details of the cases in 2014-15
Solved
Pending
Referred

60
The Programme
We have continued our efforts on the Project “Bringing Health Care to the Doorstep” being
implemented with the support of “Save the Children India” and “Astella Asia-Oceania Foundation”
since January 2010. A team of sixteen people (one Project Coordinator, one GDMO, one Pharmacist,
one Lab Technician, two support staff for Health Van and ten Community Mobilizers) is associated with
the Project. The programme has covered 10 slum clusters of North District of Delhi and has benefitted
more than 120000 persons.
Programme has a goal to improve the health, nutrition and hygiene of vulnerable children and women
living in ten slum clusters in Delhi’s North district. Major objectives of the programme are given here-
 To increase the use of Maternal Newborn Childhood Health and Nutrition (MNCHN) services.
 To increase awareness and improve practice of MNCHN, water and sanitation scenario and
hygiene behaviours
 To strengthen government and community-based systems to deliver quality MNCHN services
Bringing HealthCare to the
Doorstep (MHU)

61
Beneficiary community
The programme has been designed to cater to the needs of the population at large (approx. 100000
peoples) that are living in the work area specially women at the reproductive age and children. The
dwellers are mostly daily waged labours, domestic workers, rickshaw pullers and some of them are
engaged in petty business. They are deprived of the basic facilities like clean drinking water, proper
sanitation and health facilities.
The project aims to build capacity of the beneficiary population in thinking collectively about the
solution to the pertaining issues and advocate for them in resolving those issues at their own as well as
by availing the facilities provided by the government through networking and partnership with the
other stakeholders.
Major activities
 Training of community health volunteers
 Training of community support group members
 Support community health volunteers in conducting home visits, support the community to
make referrals to the Mobile Health Unit and follow up on cases
 Organize community meetings, street-plays and disseminate information and communication
materials (such as banners and posters with informative messages and pictures) to create
awareness on positive health & sanitation behaviours
 Organize training sessions for government health workers
 Organize meetings to advocate with the government departments
Significant Achievements
The basic strategy of the program was to build awareness among the working communities to improve
the outcomes related to maternal and newborn care, child health and nutrition, health and hygiene
promotion and control of communicable diseases. This in turn subsequently led to generating a
demand for health care. The community based outreach program activities have been designed to
focus on the following key areas-
 Maternal and newborn care: Registration for ANC care is increased by 7% and PNC follow-up
increased by 13 % resulting in more numbers of Institutional deliveries and reducing post natal
complications.

Annual Report 2014-2015 - Nav Shristi

Annual Report 2014-2015 - Nav Shristi

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