1. To whom it may concern,
Very sad to see Nathan leaving the Rialto such a kind and helpful person, always positive sharing
information on what he could do to help, finding theatre tickets concert tickets etc.
I have a 14 year old daughter and many times Nathan has organized awesome tickets at the
best possible price and the seating has never be disappointing .
Last year l got tickets to a show and l thought it was on a week later than it was didn’t realize
until the Saturday before the show , l panicked rang the Rialto and spoke to someone who said l
can't give you Nathans home phone give me yours and l will see if he can call you
Now this was late Saturday afternoon, with Nathans help l had the tickets Sunday and it was
totally my mistake and without hesitations Nathan helped by giving up his time .
When greeting in the morning or late in the day ,Nathan always says
morning Deb goodnight Deb, he must have so many names to remember but is always on the
ball.
The new team have big shoes to fill !!!!!!!
And l wish Nathan all the very best
Warm regards
Deb Glazebrook Search & Lodgement Clerk
t +61 3 8608 2890 f +61 3 8608 1000
Minter Ellison Lawyers Rialto Towers •
Dear Nathan
As always I truly appreciated your courteous and efficient assistance through-out the years. You
always did everything with personal pride and went the extra mile to help us here. You were a
credit to the concierge role at Rialto.
I’m sorry I was away on your last day and didn’t get a chance for a last goodbye.
Take care and all the very best.
Dianne Giatzoglou
Office Manager
GDF SUEZ Australian Energy
Level 33 Rialto South Tower
Nathan will be very sadly missed, and the Rialto just won’t be the same without him.
No matter what was asked of him, Nathan always approached the task with professionalism, grace
and a big smile. Nathan’s knowledge of the building, tenants and local surroundings was amazing. He
worked hard at bringing a large and diverse community together.
I wish Nathan all the best for the future. The next building that has Nathan will be very lucky indeed.
Regards
Julie May
SFG Australia
Rialto Towers, Level 47, 525 Collins Street

2. First of all, it’s going to be such a same to see you go. It was always an absolute pleasure working with
you at Rialto.
As you know, Regus occupy space in several buildings throughout the CBD, and I can honestly say
you absolutely nailed the welcome at Rialto every time I visited. Not only that, but you personally built
a real community feel with the tenants in the building, and knew everyone personally. So thank you for
everything you did for us over the years. You will be missed.
Secondly, I wish you all the best on your next role, and hope that it’s not the last time we see you!
All the best,
Georgia Mitchell
Market Director – VIC | SA | WA
REGUS, Level 27 South Tower
Hi Nathan,
I caught up on the news that you will be leaving the Rialto building.
I wanted to express on behalf of my team our sincere thanks for all your assistance over the
years.
It has been a wonderful experience having a fantastic, knowledgeable and personable Concierge.
You epitomise finesse and exemplary Concierge service. I have worked in another high profile
building in Collins Street and I have to say, you stand out.
I know my team and I have appreciated all your support and assistance when we have called
upon your knowledge about this building and Melbourne city!
We wish you the very best in your next venture.
We’ll catch up before you move on.
Have a great day,
Regards
Irene Hall | Office Manager
Grant Thornton Australia
The Rialto, Level 30
Dear Nathan
Thank you, you beat me to it! I am coming along tonight and look forward to seeing you. I was very
sad to hear that you are moving on. We will miss you here at the Rialto. You have truly been the face
of rialto. Always welcoming and cheery and nothing was ever too difficult!! You are truly someone who
understands customer service which I think is quickly becoming a dying art in Australia so keep it up.
Well done and hope to stay in touch.
Let me know if I can ever assist you with anything.
Cheers
Irena Hyde
BCom LLB MBA
General Manager
Shadforth Business and Property Advisory Services
Rialto Towers, Level 47, 525 Collins Street

3. Hi Nathan,
I was really disappointed to hear the news that you are leaving your position as Head Concierge at
Rialto Towers.
I have worked in the building for two years now and have been amazed by the sense of Community
that the building exudes.
I think you have attributed greatly to this, it is such a nice feeling to walk into such a huge building and
have someone great you with a smile and by name!.
I have enjoyed getting to know you and other Rialto workers through the monthly drinks that you
organise, it really has been great.
It is always nice to run into you during the day and have a chat and you will certainly be missed.
I wish you all the best with the next chapter.
Take care.
Best Regards
Lyn Hyde
Manager Continuing Professional Development
Best Advice - SFG Australia Limited
Rialto Towers, Level 47, 525 Collins Street,
Hi Nathan
I would like to take this opportunity to thank you for the wonderful service you provided at the
concierge of The Rialto Building.
You were such a delight to start my working day, always with a smile, forever cheerful and extremely
helpful.
I wish you all the very best in the future and hope to see you around the city sometime.
Cheers
Kind regards,
Daniela Barbuto
Receptionist
Nevett Ford Lawyers
Level 16 South Tower Rialto
Hi Nathan,
I heard the sad news!
I cannot believe you are leaving us. After 4 years you will be missed. Just wanted to say thank you
for bringing a smile to our faces most mornings when we are cold and miserable. You
really make an extra effort to make people feel special. Your service and
outgoing personality will surely be missed.
Please ensure you let us know when you are having your leaving drinks. Would love to buy you a beer.
Cheers,
Roland Youakim

4. consultant
banking & financial services
Randstad
Level 7, Rialto Towers, 525 Collins Street
To whom it may concern,
We are sad to hear that our beloved concierge's at the Rialto will be leaving us shortly.
Nathan has been here ever since I started work at LVMH 4 and a half years ago. He actually directed me to
the level I was supposed to go to during my interview.
He has always been courteous, pleasant and one of the most down to earth people I have had to greet me.
He has made coming into work a really pleasant experience each morning.
We will be less due to their departure from the Rialto.
Here's hoping that our paths cross again.
Warm Regards,
David Uk
Logistics Supervisor
LVMH
Level 4, Rialto North Tower,
Hello Nathan,
I would like to thank you very much for your kind assistance whilst working as Head Concierge at the
Rialto Tower.
I have found your professionalism to be among the highest standard I have ever worked with and I
truly hope you move on to a new role where you will be rewarded, as well as appreciated for the
dedication you show to your work.
You will be missed immensely by all staff at GDF Suez!!
All the best Nathan 
Kind Regards,
Lee Barrow
GDF SUEZ Australian Energy
Level 33 Rialto South Tower
As a senior recruitment consultant for a global firm, I appreciate a well selected and appointed
employee when I see one. Every time I see Nathan Penny in the foyer, I can't help but think that First
Contact got it so right when they appointed Nathan to the role of Head Concierge in the Rialto.
Working in this building has been a pleasure for the last four years because Nathan is always there to
greet you with his smile, silly dad jokes or professional manner (depending on what is appropriate at
the time).
The Rialto is not going to be he same without Nathan and I would not hesitate for a moment in
recommending him as a dedicated, hard working and passionate employee in any service related
position.
Good luck Nath, please keep in touch, we're gonna miss you so much :(

5. Golnaz Motamen
victorian lead
banking and financial services
Randstad
Level 7, Rialto Towers, 525 Collins Street
Nathan is a true service professional. Always immaculately presented and warm, with a welcoming
smile and going the extra mile for visitors and tenants alike. He brings a friendly and professional
personality to Rialto.
Cheers,
Jamie Mazoudier
victorian lead
banking & financial services
Randstad
Level 7, Rialto Towers, 525 Collins Street
To whom it may concern,
I have know Nathan Penny since 2013 when Melbourne City Pilates first opened at the Rialto.
From our first meeting I was struck by Nathan's professionalism, ease of communication and sense of
humour. He brought a light touch to what could sometimes be a serious corporate environment.
Nathan particularly impressed me with the tours for new Tenants that he organised and hosted
monthly at the Rialto.
To a small growing business, friendly introductions to people working in the same building were
absolutely vital and Nathan excelled at breaking the ice and allowing people to feel safe and
comfortable in an unfamiliar space.
I cannot recommend Nathan highly enough. The Rialto's loss is the next buildings gain.
He will be missed.
Zac Jones
Owner/Director
Melbourne City Pilates
Level 3 Rialto South Tower
Dear Nathan
I am not sure whether you are on leave, or whether you have finished up at the Rialto. Either
way, it is clear that you were not around earlier this week.

6. Please come back! Your absence is being felt already!!!
Kind regards
Lisa Ridd Partner
t +61 3 8608 2130 f +61 3 8608 1070 m +61 422 800 053
Minter Ellison Rialto Towers

7. Please come back! Your absence is being felt already!!!
Kind regards
Lisa Ridd Partner
t +61 3 8608 2130 f +61 3 8608 1070 m +61 422 800 053
Minter Ellison Rialto Towers