Week 2 Managerial Communication

Nathan Eva
Nathan EvaLecturer um Monash University
www.monash.edu.au
MGF1100: Managerial Communication
Week 2:
Introduction
www.monash.edu.au
2
Your Tutor (me)
Nathan Eva
– nathan.eva@monash.edu
– 9903 4065
– Building N Level 5 Room 14
– www.slideshare.net/nathaneva
www.monash.edu.au
3
Your Tutor (me)
Nathan Eva
– PhD / B.Bus (Hons) / B.A
> Management / Politics / Drama
– Teaching
> Ethics (Masters) / Leadership (3rd) / Organisational Change (3rd) / International
Management (3rd) / Managerial Communication (1st) / Intro to Management (1st)
– Consulting
> Politics / Non-for-Profit / Youth Sector / Music Sector
www.monash.edu.au
4
Managerial Communication
• It’s an attendance kind of class – you really need to
be here
• You need to print off the work via Moodle each
week
• It is very easy to HD this subject if you work a little
• 3 assignments plus an exam
www.monash.edu.au
5
Assignment 1
• Self-analysis Essay
• Due Week 6 during tutorial
• Worth 20%
• 2,000 words
• 8 References (at least 6 Journal Articles)
(you can’t hand it in without 8 references)
• APA Referencing
www.monash.edu.au
6
Assignment 2
• Group Assignment
> Group Presentation and Individual Essay
• Due Week 10 during tutorial
• Worth 25%
> Group Presentation (10%) Individual Essay (15%)
• 10 minute presentation
• 1500 words for the essay (8 references)
• Peer evaluation forms
www.monash.edu.au
7
Assignment 3
• Persuasive Presentation
• Weeks 3-11
• Worth 10%
• 10 minute presentation
• You will be peer evaluated
www.monash.edu.au
8
Participation
• 5%
• …Any Questions?
www.monash.edu.au
9
Getting to Know You
www.monash.edu.au
10
Thinking About Communication
• Groups of 4
• Answer me this….
– What is communication? What is effective communication
– What is meaning and how does it occur?
– Why is communication important?
– Is communication more important to managers than other
people?
– What is different about managerial communication than other
types of communication?
– Why is communication sometimes difficult? What can go wrong?
(For each problem you identify, try to identify a solution).
www.monash.edu.au
11
Thinking About Communication
• Communicate creatively the transactional model of
communication
• Prepare a 3 minute presentation to share with the
class
www.monash.edu.au
12
Recognizing fears about public speaking
• What are your worst fears of public speaking…
• Go…..
www.monash.edu.au
13
Solutions
• Well….
Forget learning lines or polishing jokes - having sex may be the
best way to prepare for giving a speech. New Scientist magazine
reports that Stuart Brody, a psychologist at the University of
Paisley, found having sex can help keep stress at bay.
- http://news.bbc.co.uk/2/hi/4646010.stm
• Ok, more seriously…
www.monash.edu.au
14
Assignment 3 – Persuasive Presentation
• 10 minute presentation on any business topic you
want
• You need to persuade the audience to use a
service, think deeper about an issue, change a
behaviour
• Examples:
• You can go outside the square – just chat to me
about it
www.monash.edu.au
15
Assignment 3 – Persuasive Presentation
• You will be marked via the Munroe’s Motivated Sequence
• Attention
– How are you getting your audience on board from moment one
• Need
– What is the issue – show the audience that the current situation is not
viable for the future
• Satisfaction
– But it’s all ok – because you have a solution to this problem
• Visualisation
– What is this wonderful world going to look like – what are the benefits
• Action
– What can they do right now, today, tomorrow, a week from now
www.monash.edu.au
16
Assignment 3 – Persuasive Presentation
• Marked on:
• Structure and Content
– Needs to be very clear it hits all 5 areas of Munroe’s Motivating
Sequence
• Delivery
– How you used your slides, how you used your voice, the space,
did you go 10 minutes?
• Engagement and Impact
– Did the class actually enjoy it. Did you change minds. Did you answer
the questions well (key here is plant some questions).
www.monash.edu.au
17
Next Week
• Complete the ‘Big 5’ (pp. 19-23)
• Complete Self-monitoring Questionnaire (p. 24)
• Complete the Reflection / Action Plan (p. 28)
1 von 17

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Week 2 Managerial Communication

  • 2. www.monash.edu.au 2 Your Tutor (me) Nathan Eva – nathan.eva@monash.edu – 9903 4065 – Building N Level 5 Room 14 – www.slideshare.net/nathaneva
  • 3. www.monash.edu.au 3 Your Tutor (me) Nathan Eva – PhD / B.Bus (Hons) / B.A > Management / Politics / Drama – Teaching > Ethics (Masters) / Leadership (3rd) / Organisational Change (3rd) / International Management (3rd) / Managerial Communication (1st) / Intro to Management (1st) – Consulting > Politics / Non-for-Profit / Youth Sector / Music Sector
  • 4. www.monash.edu.au 4 Managerial Communication • It’s an attendance kind of class – you really need to be here • You need to print off the work via Moodle each week • It is very easy to HD this subject if you work a little • 3 assignments plus an exam
  • 5. www.monash.edu.au 5 Assignment 1 • Self-analysis Essay • Due Week 6 during tutorial • Worth 20% • 2,000 words • 8 References (at least 6 Journal Articles) (you can’t hand it in without 8 references) • APA Referencing
  • 6. www.monash.edu.au 6 Assignment 2 • Group Assignment > Group Presentation and Individual Essay • Due Week 10 during tutorial • Worth 25% > Group Presentation (10%) Individual Essay (15%) • 10 minute presentation • 1500 words for the essay (8 references) • Peer evaluation forms
  • 7. www.monash.edu.au 7 Assignment 3 • Persuasive Presentation • Weeks 3-11 • Worth 10% • 10 minute presentation • You will be peer evaluated
  • 10. www.monash.edu.au 10 Thinking About Communication • Groups of 4 • Answer me this…. – What is communication? What is effective communication – What is meaning and how does it occur? – Why is communication important? – Is communication more important to managers than other people? – What is different about managerial communication than other types of communication? – Why is communication sometimes difficult? What can go wrong? (For each problem you identify, try to identify a solution).
  • 11. www.monash.edu.au 11 Thinking About Communication • Communicate creatively the transactional model of communication • Prepare a 3 minute presentation to share with the class
  • 12. www.monash.edu.au 12 Recognizing fears about public speaking • What are your worst fears of public speaking… • Go…..
  • 13. www.monash.edu.au 13 Solutions • Well…. Forget learning lines or polishing jokes - having sex may be the best way to prepare for giving a speech. New Scientist magazine reports that Stuart Brody, a psychologist at the University of Paisley, found having sex can help keep stress at bay. - http://news.bbc.co.uk/2/hi/4646010.stm • Ok, more seriously…
  • 14. www.monash.edu.au 14 Assignment 3 – Persuasive Presentation • 10 minute presentation on any business topic you want • You need to persuade the audience to use a service, think deeper about an issue, change a behaviour • Examples: • You can go outside the square – just chat to me about it
  • 15. www.monash.edu.au 15 Assignment 3 – Persuasive Presentation • You will be marked via the Munroe’s Motivated Sequence • Attention – How are you getting your audience on board from moment one • Need – What is the issue – show the audience that the current situation is not viable for the future • Satisfaction – But it’s all ok – because you have a solution to this problem • Visualisation – What is this wonderful world going to look like – what are the benefits • Action – What can they do right now, today, tomorrow, a week from now
  • 16. www.monash.edu.au 16 Assignment 3 – Persuasive Presentation • Marked on: • Structure and Content – Needs to be very clear it hits all 5 areas of Munroe’s Motivating Sequence • Delivery – How you used your slides, how you used your voice, the space, did you go 10 minutes? • Engagement and Impact – Did the class actually enjoy it. Did you change minds. Did you answer the questions well (key here is plant some questions).
  • 17. www.monash.edu.au 17 Next Week • Complete the ‘Big 5’ (pp. 19-23) • Complete Self-monitoring Questionnaire (p. 24) • Complete the Reflection / Action Plan (p. 28)