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Interactive
   TV
Ecosystems
The Power of Ecosystem
Case Study   Text



                         web: www.nathaliemagniez.com
                         email: nathalie.magniez@bloobble.com
                         phone: +33 (0)6 89 12 10 60

                                                   © nathaliemagniez.com
© 2009 by Nathalie Magniez

Copyright holder is licensing this presentation under the Creative Commons License Attribution 3.0
http://creativecommons.org/licenses/by/3.0/




Please feel free to post this presentation on your blog, email it, or link to it with whomever
you believe will benefit from reading it.
THANK YOU.




                                                                                                     © nathaliemagniez.com
nathaliemagniez.com



15 Years+ marketing experience

                                 © nathaliemagniez.com
ECOSYSTEMS
Business Ecosystems
         as a
Competitive Advantage
Customers   Differentiation
 Loyalty




Multiple            Higher
Revenue            Audience
Streams
© nathaliemagniez.com
STUDY YOUR ECOSYSTEM

        AND

BUILD YOUR PLATFORM
Ecosystem
      ≠
Business Model
{    An ECOSYSTEM is a a completely
      independent unit of interdependent
    organisms which share the same habitat.   }

                                                  © nathaliemagniez.com
Key Aspects of ecosystem

            • Actors (species)
            • Relationships (network)
            • Performance (health)
            • Dynamics (evolution)
            • Strategy and behavior of
            actors (role)
Through the ECOSYSTEM analysis, we can



{                                             }
      understand who the constituents of
    the business are and where they can find
             value individually
                       &
            together as a whole.




                                                  © nathaliemagniez.com
ECOSYSTEM
      =
  ELEMENTS
      +
RELATIONSHIPS
      +
 EVOLUTION
KEY ELEMENTS OF SUCCESSFUL
        ECOSYSTEMS



  Answering Customer Needs
                +
 Win/win Proposal for all actors
                =
Successful & healthy ECOSYSTEM
BBC iPlayer
 TheVirtuous
Circle
   Text



          web: www.nathaliemagniez.com
          email: nathalie.magniez@bloobble.com
          phone: +33 (0)6 89 12 10 60

                                    © nathaliemagniez.com
“
  A new generation of media consumers
 has risen, demanding content delivered
when they want it, how they want it and
      very much as they want it.




                                 © nathaliemagniez.com
© nathaliemagniez.com
£                               £




  Audience



Wii          Windows Mac Linux




                                 © nathaliemagniez.com
All Stakeholders “win”
Consumers want and get a wide choice of
services, “tailor made” for the best TV experience,
free use of service, available on many platforms.

Virgin media want and get additional content and
services free for its cable audience

BBC is increasing its audience reach.
Iplayer:
2nd video web
site in the UK
                 Growth of the BBC iPlayer - 2008                                                                                          41m           Virgin Media:
                                                                                                                              35.1m
                                                                                                                                         1,324,000
                                                                                                                                                     +100 million programs
                 Total stream/download requests                                                                              1,170,000                viewed in one year
                                                                                                                    30.6m
                 Daily stream/download requests                                                                    987,000


                                                                21.8m                                    22.8m
                                                       21m                                      21.2m
                                                                700,000     20.4m                        759,000
                                                      699,000                         20.3m    684,000
                                                                           680,000
                                           17.2m                                     653,000
                                           556,000
                                           556 000
                                  14m
                       11.2m     482,000
                      361,000




                    Jan 08      Feb 08 Mar 08        Apr 08 May 08        Jun 08     Jul 08    Aug 08 Sep 08       Oct 08    Nov 08 Dec 08




                  Source: Hybrid Broadcast Broadband in the UK Project Canvas by Jeff Hunter (26/03/2009)
                                    http://www.bloobble.com/broadband-presentations/presentations?itemid=2398



                                                                                                                                                        © nathaliemagniez.com
Apple’s
  Profit
Machine
The Power of Ecosystem
Case Study   Text



                         web: www.nathaliemagniez.com
                         email: nathalie.magniez@bloobble.com
                         phone: +33 (0)6 89 12 10 60

                                                   © nathaliemagniez.com
January
9th, 2007
A              A                     A
wide-screen   revolutionary         breakthrough
   iPod       mobile phone    Internet communications
                                        device
"These are not three
    separate devices.
We are calling it iPhone."
© nathaliemagniez.com
Photo: Mark McLaughlin
So What?
This was not just a device !




                         © nathaliemagniez.com
A Complete
ECOSYSTEM


             © nathaliemagniez.com
TV
Industry




           © nathaliemagniez.com
© nathaliemagniez.com
            MacRonin47
© nathaliemagniez.com
© nathaliemagniez.com
Where do
  I get
 content
  now?




           © nathaliemagniez.com
© nathaliemagniez.com
70%




                      TV
         Content
                   Industry


 Apple
 Store
(.com)


                       © nathaliemagniez.com
TV
Industry




           © nathaliemagniez.com
All Stakeholders “win”
TV
                           Industry
Phone not subsidized
Monopoly (except France)
Higher subscription rate




                                      © nathaliemagniez.com
TV
           Industry
Customer Visibility
Fee based and secure Platform
Clear business model




                                © nathaliemagniez.com
TV
Industry
           Small Investment
           Visibility
           Huge potential customer base
           Easy Development




                           © nathaliemagniez.com
TV
Industry




           Visibility
           Many compatible products
           (ipod, iphone, itouch)
           Potential
           Volume
                             © nathaliemagniez.com
TV
                   Industry




Large Content Choice
Easily Accessible
Free and Pay (easy to buy)
Transparent synchronization and updates
1 account                                 © nathaliemagniez.com
=

PLATFORM OWNER




                 © nathaliemagniez.com
’s Goal :

Make its hardware more attractive




                                    © nathaliemagniez.com
=
     21Mu Sold
    35000 apps
1+ billion downloads
 Sales +123% YOY



                       © nathaliemagniez.com
Thanks to its successful and healthy ecosystem,
  Apple is getting multiple revenue streams




                                          © nathaliemagniez.com
How much iPhones do you think Apple
would have sold without its platform?
STUDY YOUR ECOSYSTEM

        AND

BUILD YOUR PLATFORM
KEY ELEMENTS OF SUCCESSFUL
        ECOSYSTEMS



   Solving Customer Problems
                +
 Win/win Proposal for all actors
                =
Successful & healthy ECOSYSTEM
Platform owner

How can I create a better ecosystem than others?




                                           © nathaliemagniez.com
Ecosystem Actor

Which platform gives the best long-term business
                 proposition?




                                           © nathaliemagniez.com
Some questions
• What are your customer buying from you and
what are they also buying to be able to use your
products?

• What customer’s problem can you solve by
proposing a single entry points for products?

• How can you, your customers and your partners
benefit from such an offer?
Building your
             ecosystem
•   Customer Profiles

•   Your Goal

•   Your environment

•   Resources




                            © nathaliemagniez.com
Two Halves of the Value
         Fraction


Value = benefit / price
More about ecosystems
                         Subscribe to my blog
                       www.nathaliemagniez.com

                  or Join the Group on LinkedIn
                 Next Generation Marketing

Access version of this presentation with audio comments:
  http://www.nathaliemagniez.com/ecosystems/the-power-of-ecosystems-presentation-afdesi/
Contact me                      Conference




Nathalie Magniez
                                    Seminar
                                   Workshop
nathalie.magniez@bloobble.com

+33(0)6 89 12 10 60

@nathaliemagniez (twitter)      Consulting

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Interactive TV Ecosystems

  • 1. Interactive TV Ecosystems The Power of Ecosystem Case Study Text web: www.nathaliemagniez.com email: nathalie.magniez@bloobble.com phone: +33 (0)6 89 12 10 60 © nathaliemagniez.com
  • 2. © 2009 by Nathalie Magniez Copyright holder is licensing this presentation under the Creative Commons License Attribution 3.0 http://creativecommons.org/licenses/by/3.0/ Please feel free to post this presentation on your blog, email it, or link to it with whomever you believe will benefit from reading it. THANK YOU. © nathaliemagniez.com
  • 3. nathaliemagniez.com 15 Years+ marketing experience © nathaliemagniez.com
  • 5. Business Ecosystems as a Competitive Advantage
  • 6. Customers Differentiation Loyalty Multiple Higher Revenue Audience Streams
  • 8. STUDY YOUR ECOSYSTEM AND BUILD YOUR PLATFORM
  • 9. Ecosystem ≠ Business Model
  • 10. { An ECOSYSTEM is a a completely independent unit of interdependent organisms which share the same habitat. } © nathaliemagniez.com
  • 11. Key Aspects of ecosystem • Actors (species) • Relationships (network) • Performance (health) • Dynamics (evolution) • Strategy and behavior of actors (role)
  • 12. Through the ECOSYSTEM analysis, we can { } understand who the constituents of the business are and where they can find value individually & together as a whole. © nathaliemagniez.com
  • 13. ECOSYSTEM = ELEMENTS + RELATIONSHIPS + EVOLUTION
  • 14. KEY ELEMENTS OF SUCCESSFUL ECOSYSTEMS Answering Customer Needs + Win/win Proposal for all actors = Successful & healthy ECOSYSTEM
  • 15. BBC iPlayer TheVirtuous Circle Text web: www.nathaliemagniez.com email: nathalie.magniez@bloobble.com phone: +33 (0)6 89 12 10 60 © nathaliemagniez.com
  • 16. “ A new generation of media consumers has risen, demanding content delivered when they want it, how they want it and very much as they want it. © nathaliemagniez.com
  • 18. £ £ Audience Wii Windows Mac Linux © nathaliemagniez.com
  • 20. Consumers want and get a wide choice of services, “tailor made” for the best TV experience, free use of service, available on many platforms. Virgin media want and get additional content and services free for its cable audience BBC is increasing its audience reach.
  • 21. Iplayer: 2nd video web site in the UK Growth of the BBC iPlayer - 2008 41m Virgin Media: 35.1m 1,324,000 +100 million programs Total stream/download requests 1,170,000 viewed in one year 30.6m Daily stream/download requests 987,000 21.8m 22.8m 21m 21.2m 700,000 20.4m 759,000 699,000 20.3m 684,000 680,000 17.2m 653,000 556,000 556 000 14m 11.2m 482,000 361,000 Jan 08 Feb 08 Mar 08 Apr 08 May 08 Jun 08 Jul 08 Aug 08 Sep 08 Oct 08 Nov 08 Dec 08 Source: Hybrid Broadcast Broadband in the UK Project Canvas by Jeff Hunter (26/03/2009) http://www.bloobble.com/broadband-presentations/presentations?itemid=2398 © nathaliemagniez.com
  • 22. Apple’s Profit Machine The Power of Ecosystem Case Study Text web: www.nathaliemagniez.com email: nathalie.magniez@bloobble.com phone: +33 (0)6 89 12 10 60 © nathaliemagniez.com
  • 24. A A A wide-screen revolutionary breakthrough iPod mobile phone Internet communications device
  • 25. "These are not three separate devices. We are calling it iPhone."
  • 28. This was not just a device ! © nathaliemagniez.com
  • 29. A Complete ECOSYSTEM © nathaliemagniez.com
  • 30. TV Industry © nathaliemagniez.com
  • 34. Where do I get content now? © nathaliemagniez.com
  • 36. 70% TV Content Industry Apple Store (.com) © nathaliemagniez.com
  • 37. TV Industry © nathaliemagniez.com
  • 39. TV Industry Phone not subsidized Monopoly (except France) Higher subscription rate © nathaliemagniez.com
  • 40. TV Industry Customer Visibility Fee based and secure Platform Clear business model © nathaliemagniez.com
  • 41. TV Industry Small Investment Visibility Huge potential customer base Easy Development © nathaliemagniez.com
  • 42. TV Industry Visibility Many compatible products (ipod, iphone, itouch) Potential Volume © nathaliemagniez.com
  • 43. TV Industry Large Content Choice Easily Accessible Free and Pay (easy to buy) Transparent synchronization and updates 1 account © nathaliemagniez.com
  • 44. = PLATFORM OWNER © nathaliemagniez.com
  • 45. ’s Goal : Make its hardware more attractive © nathaliemagniez.com
  • 46. = 21Mu Sold 35000 apps 1+ billion downloads Sales +123% YOY © nathaliemagniez.com
  • 47. Thanks to its successful and healthy ecosystem, Apple is getting multiple revenue streams © nathaliemagniez.com
  • 48. How much iPhones do you think Apple would have sold without its platform?
  • 49. STUDY YOUR ECOSYSTEM AND BUILD YOUR PLATFORM
  • 50. KEY ELEMENTS OF SUCCESSFUL ECOSYSTEMS Solving Customer Problems + Win/win Proposal for all actors = Successful & healthy ECOSYSTEM
  • 51. Platform owner How can I create a better ecosystem than others? © nathaliemagniez.com
  • 52. Ecosystem Actor Which platform gives the best long-term business proposition? © nathaliemagniez.com
  • 53. Some questions • What are your customer buying from you and what are they also buying to be able to use your products? • What customer’s problem can you solve by proposing a single entry points for products? • How can you, your customers and your partners benefit from such an offer?
  • 54. Building your ecosystem • Customer Profiles • Your Goal • Your environment • Resources © nathaliemagniez.com
  • 55. Two Halves of the Value Fraction Value = benefit / price
  • 56. More about ecosystems Subscribe to my blog www.nathaliemagniez.com or Join the Group on LinkedIn Next Generation Marketing Access version of this presentation with audio comments: http://www.nathaliemagniez.com/ecosystems/the-power-of-ecosystems-presentation-afdesi/
  • 57. Contact me Conference Nathalie Magniez Seminar Workshop nathalie.magniez@bloobble.com +33(0)6 89 12 10 60 @nathaliemagniez (twitter) Consulting