1.
NATALIA HENAO PAEZ
Date of birth:
Nationality:
Address:
Mobile:
Email Address:
Valid European Working permit
24/10/1983
Colombian
Luxembourg
+352 – 661661582
nhenaop@gmail.com
SAP APO/ECC ✔ Production Planning ✔ FMCG ✔
Supply Chain ✔Leadership ✔ Strong team player ✔
Problem Solving ✔ Communication Skills ✔
Multinational Context ✔Proactivity
Supply Planner - Supply chain 01/2014 - present
FERRERO- FMCG food Industry Luxembourg
 Coordinated production plans and satisfy markets
requirements, avoiding 'out of stock' situations,
keeping always low stock levels and taking into account
the capacity and manpower constraints.
 Planned 60.000 tons per year with a Service level of
99%.
 Analyzed production capacities and sales forecasts on
the medium and long term in order to maximize the
lines’ saturation and avoid out of stocks.
 Performed as a key strategic and operational interface
between some of Ferrero’s production sites in Poland,
Italy and France, and all the business units around the
world for Kinder Bueno Brand.
 Develop a virtual plant project, maximizing saturation
of the production lines and given flexibility in the
manufacturing process.
 Provided decision support for senior management of
production reallocation considering capacity constraints
and logistics costs.
Distribution planner 01/2011 – 12/2013
FERRERO - FMCG food Industry Turin, Italy
 Planned and coordinated the Ferrero's sweet snacks
distribution among company’s logistics platforms and
warehouses.
 Handled 320K pallets per year with an order fill rate of
98%.
 Coordinated information with involved functions (i.e.
Production, logistics/transportation, demand planning,
marketing) to ensure availability of product and timely
shipment of customer orders.
 Reviewed and recommended improvements to current
product distribution parameters.
Product Marketing trainee 04/2010 – 12/2010
Valeo Service Turin, Italy
 Prepared and launched catalogues, listing prices and
promotions.
 Developed market studies to refine the product offering.
 Analyzed competitors and their customers to support the
organization in identifying new business opportunities
Retail and Marketing Trainee 01/2007 – 08/2007
Motorola Bogota, Colombia
 Cultivated the Retail channel by managing strategic
alliances between Motorola and consumer goods
companies.
 Gave creative and logistical support to partner
organizations for the proposed promotions
Master of Science Logistics & Supply Chain
Management 09/2007 – 12/2009
Politecnico di Torino Turin, Italia
Industrial Engineering 01/2002 – 08/2007
Pontificia Universidad Javeriana Bogotá, Colombia
Double degree program run in partnership with
Politecnico di Torino.
SAP APO / ECC advanced
BW advanced
MS Office (excel, word, PP; MS project) advanced
MS Project advanced
Outlook advanced
Spanish Native
Italian fluent
English Professional
French basic