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Context

Change
The constant changes in the societies in which we live
determine the way in which people, brands and
organizations communicate and interact with one another.
Challenge

Growth
To achieve this, brands need to anticipate and
adapt to the ways in which consumers
experience these changes.
Passion

Inspiration
We are passionate about finding new and better ways of
accompanying brands in understanding consumers. Clear and
useful information provides inspiration for decision making.
Focus

Intelligent
anticipation

Inspiration
through efficacy

Understanding

Optimization

Co-creation

Monitoring

Assessment

Catalyst
We know that inspiring through efficacy means understanding our clients’
marketing management process and offering research solutions aligned with
this process. This allows our clients to anticipate and adapt to different
situations that arise.
Instances of the product/service/brand cycle

Generation of
ideas /innovation

New insights

Development of
concepts

Optimization of the
product /service

Development of
products /services

Development /changes
for packaging /pricing/
naming /claims

Development of
sales channels

Utilization /viralization
of concepts through
Internet/social networks

Development of
brand
communication/
strategies

Development of
communication
pieces
Value proposition

Added value
Adding value right from the start and during every contact with
our clients. Intelligently anticipating their challenges and
efficiently adapting to their needs.

Understanding
Co-creation
Assessment

Testing
Optimization
Monitoring
Value proposition

Intelligent anticipation

Understanding

Co-creation

Assessment

Developing a successful strategy or deciding on a specific marketing action requires
intelligent anticipation. This is based on a profound understanding of that which moves a
consumer to choose a brand and product or keeps the consumer from doing so: insight.
Consummity is nourished by the socio-cultural theory of the consumer’s self-concept for
brand development. It also utilizes fun-visual-narrative resources from digital and offline
environments selected in an ad hoc fashion.
What it is?

It promotes participation
within a community of
It is a flexible solution
consumers
that targets the
motivational and the
ethnographical
It utilizes digital and natural
spaces selected especially for
the brand

It has specially
designed
entertaining
activities

Consummity allows us to know what consumers say, think and feel in response to
different questions designed to shed light on marketing managements.
When to use it?

Generation of
ideas /innovation

Development of
concepts

New insights

Optimization of the
product /service

Development of
products /services

Development of
sales channels

Development /changes
for packaging /pricing/
naming /claims

Development of
brand
communication/
strategies

Utilization /viralization
of concepts through
Internet/social networks

Development of
communication
pieces
Objectives

Insights
Wishes/ expectations/ values with respect to
a brand/ category/ market

Co-creation
Generation and screening of ideas for the
development of concepts/ products/ services

Test
Evaluation of concepts/ prototypes/
storyboards
What tools it uses?
We believe tools are useful when the research purpose has been accurately defined and when those using the
tool have been trained to take full advantage of them. At DC, we invest in the development of our own tools
and especially in the professionals who will use them.

Analysis of Qualitative Data
and
Social Media

Sessions of applied creativity
and development
of concepts/prototypes

Collage Online

Community Platform
based on Blogs
Virtual Focus
Image Impact
Value proposition

Efficient adaptation

In order to optimize the consumer’s experience and the marketing mix in a timely or
continuous matter, it is essential to have clear, reliable and relevant metrics.

Consummetric is a solution that gathers data from multiple channels and efficiently
applies theories, methodologies and technologies based on the data volumes. With this
data, decision-making scenarios can be constructed based on what consumers say,
think, feel and do to improve the value proposition of brands.
What it is?

Face-to face contact at
points of sale, customer
service centers and
other public locations
E-mail

Loyalty
programs

Call center

Digital
ecosystem
(Facebook, Twitter,
Google+, others)

Ad-hoc studies
(surveys/ focus groups/
consumer diaries / etc.)

Brand-public interactions are multichannel.
Consummetric takes advantage of all the channels to generate knowledge that is
constantly updated in order to improve the value proposition of brands.
When to use it?

Generation
of ideas/
innovation

Concept
testing

Testing
of products/
services

Testing of
packaging/
pricing/ naming/
claims

Development of
brand
communication/
strategies

Insights search

Satisfaction
studies

Studios on shopper
understanding and
online and offline
channels

Studies on UX
and digital
ecosystems

Testing
of communication
pieces
What tools it uses?

Online Proprietary Panel Platform

Virtual Shelf & Stores
Simulator

Opino CATI & CAWI Platform

Video Analyzer Platform
Image Impact Platform

Mobile Surveys Apps
Value is where they come together

+
Search
for Insights

Generation
and testing concepts
Packaging
test

Generation
of ideas/ innovation
Development and testing
products/ services

Development of brand /
communication
strategies

Studies on UX
and digital ecosystems

Studies on shopper
and on-offline channels

Customer
satisfaction

Testing of
communication pieces
Why choose DatosClaros?

Evolution
When everything changes, market
research changes as well.
Why choose DatosClaros?
Ten years evolving in the integration of
theoretical frameworks and the development
of hybrid research solutions (on/offline).

Expert know-how

DC has a team of 20 professionals. We have an operations team, a project team
and an IT team to coordinate jobs based on the needs of each project. In every job
we do, we pay close attention to the needs of our clients, offering them
continuous support.
Why choose DatosClaros?

Vision
We are a local company that
works globally, regularly
conducting studies in multiple
countries.
Why choose DatosClaros?

Collaboration
We actively participate in the development of the market
research industry in Argentina and Latin America.
Many of our jobs have been selected as case studies at the most important regional and global
conferences in the field. Here is a list of some of the conferences where DC collaborators have spoken
over the past few years:

Argentina: 2009, 2011 and 2013

Colombia: 2011 and 2013

Germany: 2010

Chile: 2012

Argentina: 2010 and 2011

Brazil: 2013
Why choose DatosClaros?

Trust
In our work with over 100 brands, we have learned new and
better ways of communicating and delivering value to
consumers.
Most of the clients for whom we have worked are regular clients, some of whom have been our
clients for over a decade.
Credentials
Confidentiality
DC is a member of ESOMAR and it adheres to the regulations of the International Chamber Of Commerce
and the European Society for Opinion and Marketing Research-ESOMAR and SAIMO (Argentine Society of
Market and Opinion Researchers).
DC is a member of IAB Colombia (the Interactive Advertising Bureau) and the CCCE (Colombian Chamber
of E-Commerce).
DC is ISO 9001 certified and is currently in the process of obtaining ISO 20252 certification for market
research.

DC is an associate of
Since its founding in 1971, CEIM has brought together the most important local and international research
companies that operate in Argentina. Its main objective is to put mechanisms into place that guarantee the
responsible functioning of the research industry of market and opinion. It strives to ensure the following
values among its associates: respect for the law, a continuous search for quality, transparent methods, social
responsibility and confidentiality.
Argentina

Colombia

Conde 2024 1º B - CABA

Carrera 47 N° 91 - 79 - Bogotá

+ (5411) 4107- 4107

+ (571) 744 – 9896

datosclaros@datosclaros.com

colombia@datosclaros.com

www.datosclaros.com

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DC New Market Research_EN

  • 1.
  • 2. Context Change The constant changes in the societies in which we live determine the way in which people, brands and organizations communicate and interact with one another.
  • 3. Challenge Growth To achieve this, brands need to anticipate and adapt to the ways in which consumers experience these changes.
  • 4. Passion Inspiration We are passionate about finding new and better ways of accompanying brands in understanding consumers. Clear and useful information provides inspiration for decision making.
  • 5. Focus Intelligent anticipation Inspiration through efficacy Understanding Optimization Co-creation Monitoring Assessment Catalyst We know that inspiring through efficacy means understanding our clients’ marketing management process and offering research solutions aligned with this process. This allows our clients to anticipate and adapt to different situations that arise.
  • 6. Instances of the product/service/brand cycle Generation of ideas /innovation New insights Development of concepts Optimization of the product /service Development of products /services Development /changes for packaging /pricing/ naming /claims Development of sales channels Utilization /viralization of concepts through Internet/social networks Development of brand communication/ strategies Development of communication pieces
  • 7. Value proposition Added value Adding value right from the start and during every contact with our clients. Intelligently anticipating their challenges and efficiently adapting to their needs. Understanding Co-creation Assessment Testing Optimization Monitoring
  • 8. Value proposition Intelligent anticipation Understanding Co-creation Assessment Developing a successful strategy or deciding on a specific marketing action requires intelligent anticipation. This is based on a profound understanding of that which moves a consumer to choose a brand and product or keeps the consumer from doing so: insight. Consummity is nourished by the socio-cultural theory of the consumer’s self-concept for brand development. It also utilizes fun-visual-narrative resources from digital and offline environments selected in an ad hoc fashion.
  • 9. What it is? It promotes participation within a community of It is a flexible solution consumers that targets the motivational and the ethnographical It utilizes digital and natural spaces selected especially for the brand It has specially designed entertaining activities Consummity allows us to know what consumers say, think and feel in response to different questions designed to shed light on marketing managements.
  • 10. When to use it? Generation of ideas /innovation Development of concepts New insights Optimization of the product /service Development of products /services Development of sales channels Development /changes for packaging /pricing/ naming /claims Development of brand communication/ strategies Utilization /viralization of concepts through Internet/social networks Development of communication pieces
  • 11. Objectives Insights Wishes/ expectations/ values with respect to a brand/ category/ market Co-creation Generation and screening of ideas for the development of concepts/ products/ services Test Evaluation of concepts/ prototypes/ storyboards
  • 12. What tools it uses? We believe tools are useful when the research purpose has been accurately defined and when those using the tool have been trained to take full advantage of them. At DC, we invest in the development of our own tools and especially in the professionals who will use them. Analysis of Qualitative Data and Social Media Sessions of applied creativity and development of concepts/prototypes Collage Online Community Platform based on Blogs Virtual Focus Image Impact
  • 13. Value proposition Efficient adaptation In order to optimize the consumer’s experience and the marketing mix in a timely or continuous matter, it is essential to have clear, reliable and relevant metrics. Consummetric is a solution that gathers data from multiple channels and efficiently applies theories, methodologies and technologies based on the data volumes. With this data, decision-making scenarios can be constructed based on what consumers say, think, feel and do to improve the value proposition of brands.
  • 14. What it is? Face-to face contact at points of sale, customer service centers and other public locations E-mail Loyalty programs Call center Digital ecosystem (Facebook, Twitter, Google+, others) Ad-hoc studies (surveys/ focus groups/ consumer diaries / etc.) Brand-public interactions are multichannel. Consummetric takes advantage of all the channels to generate knowledge that is constantly updated in order to improve the value proposition of brands.
  • 15. When to use it? Generation of ideas/ innovation Concept testing Testing of products/ services Testing of packaging/ pricing/ naming/ claims Development of brand communication/ strategies Insights search Satisfaction studies Studios on shopper understanding and online and offline channels Studies on UX and digital ecosystems Testing of communication pieces
  • 16. What tools it uses? Online Proprietary Panel Platform Virtual Shelf & Stores Simulator Opino CATI & CAWI Platform Video Analyzer Platform Image Impact Platform Mobile Surveys Apps
  • 17. Value is where they come together + Search for Insights Generation and testing concepts Packaging test Generation of ideas/ innovation Development and testing products/ services Development of brand / communication strategies Studies on UX and digital ecosystems Studies on shopper and on-offline channels Customer satisfaction Testing of communication pieces
  • 18. Why choose DatosClaros? Evolution When everything changes, market research changes as well.
  • 19. Why choose DatosClaros? Ten years evolving in the integration of theoretical frameworks and the development of hybrid research solutions (on/offline). Expert know-how DC has a team of 20 professionals. We have an operations team, a project team and an IT team to coordinate jobs based on the needs of each project. In every job we do, we pay close attention to the needs of our clients, offering them continuous support.
  • 20. Why choose DatosClaros? Vision We are a local company that works globally, regularly conducting studies in multiple countries.
  • 21. Why choose DatosClaros? Collaboration We actively participate in the development of the market research industry in Argentina and Latin America. Many of our jobs have been selected as case studies at the most important regional and global conferences in the field. Here is a list of some of the conferences where DC collaborators have spoken over the past few years: Argentina: 2009, 2011 and 2013 Colombia: 2011 and 2013 Germany: 2010 Chile: 2012 Argentina: 2010 and 2011 Brazil: 2013
  • 22. Why choose DatosClaros? Trust In our work with over 100 brands, we have learned new and better ways of communicating and delivering value to consumers. Most of the clients for whom we have worked are regular clients, some of whom have been our clients for over a decade.
  • 23. Credentials Confidentiality DC is a member of ESOMAR and it adheres to the regulations of the International Chamber Of Commerce and the European Society for Opinion and Marketing Research-ESOMAR and SAIMO (Argentine Society of Market and Opinion Researchers). DC is a member of IAB Colombia (the Interactive Advertising Bureau) and the CCCE (Colombian Chamber of E-Commerce). DC is ISO 9001 certified and is currently in the process of obtaining ISO 20252 certification for market research. DC is an associate of Since its founding in 1971, CEIM has brought together the most important local and international research companies that operate in Argentina. Its main objective is to put mechanisms into place that guarantee the responsible functioning of the research industry of market and opinion. It strives to ensure the following values among its associates: respect for the law, a continuous search for quality, transparent methods, social responsibility and confidentiality.
  • 24. Argentina Colombia Conde 2024 1º B - CABA Carrera 47 N° 91 - 79 - Bogotá + (5411) 4107- 4107 + (571) 744 – 9896 datosclaros@datosclaros.com colombia@datosclaros.com www.datosclaros.com