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360 Degree Performance Appraisal

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NaresHusys

This document provides an overview of 360-degree performance appraisals. It discusses the historical origins and development of 360-degree feedback, the concept and process, potential appraisers including superiors, self, peers, subordinates and customers. It outlines the contributions and cautions of each appraiser type. It also discusses factors for effective 360-degree feedback programs and common problems, concluding that when implemented properly it can lead to improved performance and motivation.

BusinessTechnologie
1 von 18
“ 360 DEGREE PERFORMANCE APPRAISAL” An outlook
Background ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Concept For example, subordinate assessments of a supervisor’s performance can provide valuable developmental guidance, peer feedback can be the heart of excellence in teamwork, and customer service feedback focuses on the quality of the team’s or agency’s results.
The Process
[object Object]
Superiors ,[object Object],[object Object],[object Object],SUPERIORS SUPERIORS ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Self It’s Contribution: Cautions to be addressed:
Peers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Peers (continued) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Subordinates It’s Contribution: Cautions to be addressed:
CUSTOMERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Companies using 360 degree performance appraisals Bellcore International Ltd( 1998) Johnson & Johnson Ltd( 1980s) Wipro Technologies Ltd ( Dec17th 2002) Xerox (1980s) IBM (1980) Bell Atlantic (1980)
Important factors in 360 degree feedbacks ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Pratik Kumar Corporate VP HR, Wipro Technologies Limited- One of the pioneers of 360 degree PA in India.
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problems ,[object Object],[object Object],[object Object],[object Object]
Problems ( continued) ,[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You Any Questions???

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360 Degree Performance Appraisal

  • 1. “ 360 DEGREE PERFORMANCE APPRAISAL” An outlook
  • 2.
  • 3. The Concept For example, subordinate assessments of a supervisor’s performance can provide valuable developmental guidance, peer feedback can be the heart of excellence in teamwork, and customer service feedback focuses on the quality of the team’s or agency’s results.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
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  • 12. Companies using 360 degree performance appraisals Bellcore International Ltd( 1998) Johnson & Johnson Ltd( 1980s) Wipro Technologies Ltd ( Dec17th 2002) Xerox (1980s) IBM (1980) Bell Atlantic (1980)
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  • 18. Thank You Any Questions???