Nancy Bergantzel

Greater Denver Area United States

Solutions Consultant

Technology / Software / Internet

Professional solutions consultant with over 15 years of experience, including operations, product management and sales support. My tenure with a leading teleservices provider, West Corporation, is being put to use answering prospects questions in RFI's and RFP's and building solid proposals that demonstrate the right solution for a customer and how technology can be used to solve business problems facing enterprises today. Whether it be a Speech Enabled IVR solution, a blended multichannel contact center solution or embracing the next generation technology needed to answer to customer needs, West can propose a solution that will increase customer satisfaction, enable agents to be more pro...