This whitepaper elucidates the nature and necessity of PE. It also explores the components of a winning PE strategy.

1. CONTENTS
Overview
What Exactly is Patient
Engagement and Why do Providers
Need to Focus on It?
The Gap in Engagement Between
Patients and Providers
Creating a Winnging Patient
Engagement Strategy
Patient Engagement vs Patient
Experience
Conclusion
We Can Help
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2. The concept of Patient Engagement (PE) is not new.
However, the technology that is required to make it a reality, needed to be. The scope
for PE initiatives look bright and the primary driving force behind this is the dawn of
portable personal computing or simply put, mobile apps and patient portals!
But before we get to implementing PE technology, it is necessary to understand what
exactly PE is, and how care providers can adopt it.
In this whitepaper, we cover:
do you need a PE strategy
as a care provider?
are the factors affecting
patient engagement?
to create a winning
PE strategy in 2020 for
providers.
WHY WHAT HOW
It is always best to begin with a tried and tested strategy compiled by
healthcare IT experts.
Download the white paper to know how you can take measures to achieve higher
patient participation to improve the value of care you deliver to them.

3. The key to providers being able to engage
patients better lies in their ability to adopt
and leverage technology. From patient
portals to mobile apps and dedicated EHR
systems, there are a wide variety of tools
that a care provider can integrate into
their care process to foster participation of
patients in their care process proactively.
However, providers are going to need the
help of HIT vendors and other healthcare
technology companies in helping them
assess the essentials of a good PE strategy.
At Nalashaa, we have over 10 years of
experience in the design, implementation
and the maintenance of software
ecosystems. We will help you assess,
implement and flourish your PE initiatives to
drive both volume and quality in your care
process.
In simple words, everything from the phone
conversation to book an appointment
with a care provider to the interaction
of doctors with the patient comes under
patient experience. Patient engagement
shifts the onus from the care provider
to the patient. It involves patients and
their family members participating in
health education programs and health
management. Patients signing up on the
provider’s portals and using mobile apps
that feed information to them about the
wellness programs that they are a part of,
constitutes but doesn’t encompass patient
engagement.
Conclusion