Digital Transformation: A Down-to-Earth Approach

1. © 2018 NAGARRO. ALL RIGHTS RESERVED.
Digital Transformation: A Down-to-Earth Approach
How to get started?

2. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
• PREDICTIVE MAINTENANCE
• NEW BUSINESS MODELS &
SOFTWARE-BASED-SERVICES
• CONTINUOUS DEMAND SENSING
• END-TO-END AUTOMATION
• WORKER PRODUCTIVITY
• CUSTOM PRODUCT DESIGN
• BETTER QUALITY ASSURANCE
• DATA MONETIZATION
• SUPPLY CHAIN RISK MANAGEMENT
• PRODUCT QUALITY & DEFECTS
TRACKING
• WORKER PRODUCTIVITY & SAFETY
• SERVICE & SUPPORT OPTIMIZATION
• REAL-TIME INTERACTION WITH IOT
• MAINTENANCE & REPAIR SUPPORT
• SPARE PART ORDERING & SHIPMENT
• REMOTE ASSISTANCE
• MAINTENANCE & REPAIR
• TRAINING & SUPPORT
• SHOP FLOOR GUIDANCE
• FIELD SERVICE OPTIMIZATION
Digital Concepts & Technologies in Manufacturing
• SUPPLY CHAIN OPTIMIZATION
• DEMAND FORECASTING
• ENERGY COSTS OPTIMIZATION
• PRICE ELASTICITY & SENSITIVITY
• INVENTORY AUTOMATION
• PREDICTIVE MAINTENANCE
IOT AI & ML Big Data & Analytics Chatbots Wearables

3. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Digital Concepts & Technologies in Retail
• CONSUMPTION TRACKING
• SMART SHELVES & BEACONS
• INVENTORY MANAGEMENT
• ENVIRONMENTAL TRACKING
• FLEET & ROUTE MANAGEMENT
• DIGITAL SIGNAGE
• CUSTOMER BEHAVIOR INSIGHTS
• CUSTOMER LOYALTY PROGRAMS
• PREDICTIVE CONSUMPTION
• SUPPLY CHAIN OPTIMIZATION
• TREND PREDICTION & REACTION
• CUSTOMER SERVICE IMPROVEMENT
• CONSUMER INTERACTION & GUIDANCE
• E-COMMERCE ATTRACTION
• CUSTOMER SERVICE 24/7
• ORDER, SHIPPING & RETURN SUPPORT
• ADS & PROACTIVE INFORMATION
• BEACONS IN CONSUMABLES
• AUGMENTED SHOPPING EXPERIENCE
• HEALTH RELATED CONSUMPTION
• SMART CLOTHING
• CLICK-AND-COLLECT BEACONS
• PURCHASING & PAYMENT AUTOMATION
• DYNAMIC & FLEXIBLE PRICING
• CONSUMER GUIDANCE & ASSISTANCE
• IN-STORE CONSUMER ANALYTICS
• HOME PURCHASING EXPERIENCE
• PREDICTIVE PURCHASING
• POST-PURCHASE SUPPORT
IOT AI BI & Analytics Chatbots Wearables

4. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Digital Concepts & Technologies in Transportation & Logistics
• LOCATION TRACKING
• ENVIRONMENT SENSING
• FLEET MANAGEMENT
• CONNECTED VEHICLES
• PREDICTIVE MAINTENANCE
• BAGGAGE TRACKING
• ROUTE OPTIMIZATION
• RISK PREDICTIVE ANALYSIS
• SHIPMENT OPTIMIZATION
• RATE FLEXIBILITY & DYNAMIC RATES
• CHURN PREVENTION & CUSTOMER
SEGMENTATION
• PASSENGER SERVICE 24/7
• AUTOMATED INQUIRIES & BOOKING
• DRIVER SUPPORT & INTERACTION
• RESERVATION AGENTS & TOUR GUIDES
• DELIVERY & SHIPMENT TRACKING
• ENVIRONMENT EVENT NOTIFICATION
• WAREHOUSE ASSISTANCE & GUIDANCE
• SUPPLY CHAIN SUPPORT
• PRODUCTIVITY IMPROVEMENT
• PICKING & PLACING SUPPORT
• SHIPMENT VERIFICATION & CONFIRM.
• REAL-TIME BACKOFFICE SUPPORT
• PUBLIC PASSENGER TRANSPORTATION
• TRAFFIC MANAGEMENT OPERATIONS
• TRANSPORTATION PLANNING
• AUTONOMOUS TRUCKS
• PEDESTRIAN SAFETY IMPROVEMENT
• CONTAINER BOOKING FORECASTING
IOT AI BI & Analytics Chatbots Wearables

5. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
But,
where to start?

6. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Business
Value
Evaluate Business
Value:
Evaluate benefits and
focus on most
promising & feasible use
cases/ MVP
Prototype &
Mobilization
Prototype &
Mobilization:
It does not exist when you
cannot show it – mobilize
all stakeholders with a
tailor-made prototype /
MVP
Ideation +
Digital Use Case
Ideation +
Digital Use Case:
Profit from an outside-in
inspiration, leverage
creative potential &
unleash full potential of
your teams
Three step approach to enable ideation, measure business value, and
create prototype
1 2 3

7. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Based on the problems shared the client, we develop the solution based on the
proposed digital landscape:
• An inspirational presentation, explaining and demonstrating ready-to-go innovative
technologies, and envisioning potential application areas
• Moderate and interdisciplinary ideation workshop based on Nagarro’s Innovation Toolkit
• Leverage various visualization techniques to document the workshop results
…setting the ground floor for step two: Business Value.
Profit from an outside-in inspiration, leverage creative potential
and unleash full potential of your teams

8. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Within the team we start a structured evaluation of potential business value levers across the use cases or
customer journey elements
• Provide a first estimate on their value
• Determine effort driver for implementation
• Identify potential risks
…and consolidate the views into one big picture.
This enables an agreed selection of key-use cases that will go into the next step: The Demo.
Evaluate benefits and focus on most promising and feasible use cases

9. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Some examples from successful DX projects

10. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
The most promising use cases will be implemented in a “Proof of Concept” that is tailored to your need and
typically comprise of:
• Creation of the prototype in an agile approach
• Crafting of the relevant material for a management event
• Training & handover to your team to demonstrate the work-results (including the prototype)
• During the management event: inspiration presentation & support during the demo
• “Hands-on” zone to enable full experience to the audience
It does not exist when you cannot show it – mobilize all stakeholders
with a tailor-made prototype

11. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Business
Value
Evaluate Business
Value:
Evaluate benefits and
focus on most
promising & feasible use
cases/ MVP
Prototype &
Mobilization
Prototype &
Mobilization:
It does not exist when you
cannot show it – mobilize
all stakeholders with a
tailor-made prototype /
MVP
Ideation +
Digital Use Case
Ideation +
Digital Use Case:
Profit from an outside-in
inspiration, leverage
creative potential &
unleash full potential of
your teams
From ideation to a live proof-of-concept demonstration
in less than 3 months
2 x ½ day workshops 2 – 4 weeks 6 – 12 weeks
From ideation to a live proof-of-concept demonstration in less than 3 months

12. © 2018 NAGARRO. ALL RIGHTS RESERVED.
BEFORE YOU LEAVE…

13. © 2018 NAGARRO. ALL RIGHTS RESERVED.© 2018 NAGARRO. ALL RIGHTS RESERVED.
Invitation to the Agile Challenge 2019 hosted by Nagarro
agilechallenge.nagarro.com

14. © 2018 NAGARRO. ALL RIGHTS RESERVED.
THANKS
Damianos Soumelidis
Managing Director, Nagarro GmbH
damianos.soumelidis@nagarro.com
+43 664 886 585 21
Guglgasse 15, 1110 Vienna, Austria