EFFORTS TAKEN tO RETAIN
CUSTOMERS
BUSINESS GROWTH EFFORT

CAMPAIGNS FOCUSING
ON
CUSTOMER RETENTION (APRIL TO
JUNE )

All new TOYOTA YARIS
available for rapid delivery.
First 10 individualbooking
customers get a surprise
GIFT HAMPER

Sell your vehicle. Get the best
value of your car and sell
hassle-free with TOYOTA SURE.

Now overseas Pakistanis
can own a TOYOTA in
30days
ROSHAN APNI CAR

A FUN-FILLEDTEST DRIVE FOR THE NEW FORTUNER& TOYOTAYARIS IN COLLABORATION
WITH EMAAR PAKISTAN.

AFTER-SALES CAMPAIGNS TO ATTRACT
CUSTOMERS

Why you should choose TOYOTA CREEK
MOTORS- for maintenance services
Celebrating highest production ever-
Addition of vehicles to our
milestone

Avail a free AIR IONIZER on new YARIS and drive worry free by
keeping all harmful pollutants at a distance

Get your new Fortuner
financed from bank Al-
Falah and enjoy discounted
markups & insurance

SPECIAL SERVICE CAMPAIGN
A free of cost SPECIAL service
campaign, including FUEL PUMP
REPLACEMENT, BRAKE BOOSTER
INSPECTION & REPLACMENT
AND TOOL KIT INSPECTION &
REPLACEMENT

INQUIRIES GRASSPING FROM SOCIAL MEDIA

Corporate & Fleet Customers (Sales & After-Sales Only)
What measures you took to :
• Acquisition of new corporate customers and its fleet which resulted in
business generation
• Add pictures here

Ratio of Converted potential Inquiries (Aftersales only)
What measures you took to :
• Convert these potential inquiry into business generation
• Add pictures here

Dormant Customer - Customer Retention (After-Sales Only)
What measures you took to :
• Retain and convert dormant customers which were not visiting dealerships
since 3 years or more into frequent customers.
• Add pictures here

Customer Complaint Retention
(Landed@ Dealerships)
What measures you took to :
• Retain and convert complainers into Toyota customers
• Add pictures here

THANK YOU!