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the way I travel...
NOAH LONDON
November 2013
This is how we want to travel...
this is what we re being sold.
I want to surf in
the ocean, not on
the web!

I want to
intensively plan my
trip and book
exactly what I have
been dreaming of

I want to have
a great trip
offer quickly!

I have no clear
idea yet…

How do YOU want to travel?
Inspire
me!
I need reliable
personal
recommendations

Planning a trip
should be fun…
I’d like to find
something special
that suits
just us!
comparing prices online
is not the key to a great vacation
why can t I ask a website to show me
only the places I would like?
The Problem in Online Travel
What people need

is not what they get.

• 

You want your vacation to fulfill
multiple demands

•  You have to know where you
want to go before you book

• 

You want to know how the trip
will be for you – not for some
tripadvisor user

•  There is no single point of
booking for hotel, transport,
and experiences

• 

You want to lounge with your
partner and discuss the trip,
not sit at your PC

•  Prices aren t real until you
place an inquiry
Value Proposition
To Travelers:
Web, Mobile, and Social Apps to find, customize & book recommended,
curated dynamic inventory– why can’t booking a trip be fun!?

To Providers (Hotels, local tour operators):
Get earlier bookings, higher spend customers & pre-booked additional
revenue - increase net revenue!
Redefining Trips by their core activities
Capturing customer expectations by including trip offerings beyond transportation + accommodation	


8
9
Consistent User Experience
itravel distribution across devices addresses customer need for convenience in decision making tools	


10
Mobile and Social Apps
•  Empowers the customer with intuitive customization tools to create & book unique travel experiences	

•  All choices are vetted against the user’s social graph	


11
Worldwide Supply
itravel escapes industry seasonality by offering a broad range of products across customer
segments and travel seasons. (Total accessible inventory > 20.000 during 2013 Q4)	


1498	

557	


787	

2077	


1981	


1307	

223	


2131	


391	

78	


5x inventory

growth
in 6 Months !

4098	

54	

1575	

302	


1071	


12
Differentiation
Personalized Discovery
Experience-based inventory
Online Tour Operator Model
More Revenue to Providers
Business Model
•  Source directly from providers at market net rates
•  Sell directly to the customer through web, social and mobile
apps

-50%

CAC !
Disintermediation:
itravel replaces existing distribution model
12%

3x

industry
Profit
margin!

100%

Online /
Offline
Retail	

	

[Intermediary]	


Market Rate	

	

	

	

[Customer]	


24%
16%
48%

Hotel
Net Rate	

	

	

[Provider]	


DMC /
Incoming
Margin	

	

[Local
Intermediary]	

	


Tour
Operator
Margin	

	

[Intermediary]	


Replaced by itravel
Averages: Waterfall varies greatly according to destination, hotel category, distribution, and market
Avoiding industry seasonality
with real-time inventory

	
  600,000	
  €	
  	
  

Cumulated	
  booking	
  revenue	
  per	
  month	
  	
  	
  	
  
(apr-­‐11	
  to	
  mar-­‐13)	
  

Share	
  of	
  bookings	
  per	
  des<na<on	
  	
  
(apr-­‐11	
  to	
  mar-­‐13)	
  
2%	
  
9%	
  
1%	
  

	
  500,000	
  €	
  	
  
413 K€

418 K€

15%	
  

7%	
  

2%	
  

	
  400,000	
  €	
  	
  

26%	
  

	
  300,000	
  €	
  	
  

37%	
  
1%	
  

	
  200,000	
  €	
  	
  
Africa	
  
Australia	
  

	
  -­‐	
  	
  	
  €	
  	
  
JAN	
   FEB	
   MAR	
   APR	
   MAY	
   JUN	
   JUL	
   AUG	
   SEP	
   OCT	
   NOV	
   DEC	
  

Europe	
  

Carribeans	
  

	
  100,000	
  €	
  	
  

Asia	
  
Central	
  America	
  

North	
  America	
  

Reunion	
  

South	
  America	
  
Poised for Growth on proven metrics

15x Growth Opportunity !
90,000,000 € 	

80,000,000 € 	

70,000,000 € 	

60,000,000 € 	

50,000,000 € 	

40,000,000 € 	

30,000,000 € 	


15x

20,000,000 € 	

10,000,000 € 	

- € 	

2013/2014	


2014/2015	


2015/2016	


2013/2014	


Booking Revenue	

itravel	


Additional Growth Option	


2014/2015	

Gross Profit	


2015/2016
the way I travel...

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iTravel - NOAH13 London

  • 1. the way I travel... NOAH LONDON November 2013
  • 2. This is how we want to travel...
  • 3. this is what we re being sold.
  • 4. I want to surf in the ocean, not on the web! I want to intensively plan my trip and book exactly what I have been dreaming of I want to have a great trip offer quickly! I have no clear idea yet… How do YOU want to travel? Inspire me! I need reliable personal recommendations Planning a trip should be fun… I’d like to find something special that suits just us!
  • 5. comparing prices online is not the key to a great vacation why can t I ask a website to show me only the places I would like?
  • 6. The Problem in Online Travel What people need is not what they get. •  You want your vacation to fulfill multiple demands •  You have to know where you want to go before you book •  You want to know how the trip will be for you – not for some tripadvisor user •  There is no single point of booking for hotel, transport, and experiences •  You want to lounge with your partner and discuss the trip, not sit at your PC •  Prices aren t real until you place an inquiry
  • 7. Value Proposition To Travelers: Web, Mobile, and Social Apps to find, customize & book recommended, curated dynamic inventory– why can’t booking a trip be fun!? To Providers (Hotels, local tour operators): Get earlier bookings, higher spend customers & pre-booked additional revenue - increase net revenue!
  • 8. Redefining Trips by their core activities Capturing customer expectations by including trip offerings beyond transportation + accommodation 8
  • 9. 9
  • 10. Consistent User Experience itravel distribution across devices addresses customer need for convenience in decision making tools 10
  • 11. Mobile and Social Apps •  Empowers the customer with intuitive customization tools to create & book unique travel experiences •  All choices are vetted against the user’s social graph 11
  • 12. Worldwide Supply itravel escapes industry seasonality by offering a broad range of products across customer segments and travel seasons. (Total accessible inventory > 20.000 during 2013 Q4) 1498 557 787 2077 1981 1307 223 2131 391 78 5x inventory growth in 6 Months ! 4098 54 1575 302 1071 12
  • 13. Differentiation Personalized Discovery Experience-based inventory Online Tour Operator Model More Revenue to Providers
  • 14. Business Model •  Source directly from providers at market net rates •  Sell directly to the customer through web, social and mobile apps -50% CAC !
  • 15. Disintermediation: itravel replaces existing distribution model 12% 3x industry Profit margin! 100% Online / Offline Retail [Intermediary] Market Rate [Customer] 24% 16% 48% Hotel Net Rate [Provider] DMC / Incoming Margin [Local Intermediary] Tour Operator Margin [Intermediary] Replaced by itravel Averages: Waterfall varies greatly according to destination, hotel category, distribution, and market
  • 16. Avoiding industry seasonality with real-time inventory  600,000  €     Cumulated  booking  revenue  per  month         (apr-­‐11  to  mar-­‐13)   Share  of  bookings  per  des<na<on     (apr-­‐11  to  mar-­‐13)   2%   9%   1%    500,000  €     413 K€ 418 K€ 15%   7%   2%    400,000  €     26%    300,000  €     37%   1%    200,000  €     Africa   Australia    -­‐      €     JAN   FEB   MAR   APR   MAY   JUN   JUL   AUG   SEP   OCT   NOV   DEC   Europe   Carribeans    100,000  €     Asia   Central  America   North  America   Reunion   South  America  
  • 17. Poised for Growth on proven metrics 15x Growth Opportunity ! 90,000,000 € 80,000,000 € 70,000,000 € 60,000,000 € 50,000,000 € 40,000,000 € 30,000,000 € 15x 20,000,000 € 10,000,000 € - € 2013/2014 2014/2015 2015/2016 2013/2014 Booking Revenue itravel Additional Growth Option 2014/2015 Gross Profit 2015/2016
  • 18. the way I travel...