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NHS inform and beyond… Delivering Health Information Services for Scotland
Lynne Huckerby Head of Health Information Services, NHS 24 Arlene Campbell National Partnership Manager Health Information Services, NHS 24
Health Information Services
www.nhs24.com Supports: National campaigns,  crises, symptomatic enquiries and the unscheduled care service.
Care Information Scotland www.careinfoscotland.co.uk Helpline Number: 08456 001 001 Care Information Scotland is a  telephone and website service  providing information about care services for older people  living in Scotland
Scotland’s National Health Information Service
Online  (Inc. online enquiries) Telephone Face to Face Digital TV
SUB HEADING TO BE
Website Performance
Telephone ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Call Performance
Developments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
NHS Scotland services on Sky: Go to Channel 539 (Community Channel) and Press RED NHS Scotland services on Virgin: Press Home, Choose Interactive (7), News & Info, Looking Local (6) http://lookinglocal.gov.uk/digitv/cds/nhsscotland/Netgem/home.html
Download the iPhone app from iTunes:  http://itunes.apple.com/gb/app/looking-local/id409806455?mt=8 Mobile Internet & Nintendo Wii: lookinglocal.gov.uk/nhsscotland/
Social Media Channels Facebook   http://www.facebook.com/nhsinform Twitter   http://twitter.com/NHSinform  Blog   http://blog.nhsinform.co.uk/
Partnership and Engagement
Other NHS  Organisations Special Health Boards Libraries LA & Health Voluntary   Organisations  & Charities Public Educational   Institutes Pharmacies SGHD Local Authorities Regional Health Boards NHS inform & CIS
[object Object],[object Object]
Why ‘Face to Face’? ,[object Object],[object Object],[object Object],[object Object],[object Object],- Health Board (Special / Regional) - GP’s - Information Centres / support points - Pharmacies - Citizens Advice Bureaux  - Libraries - Voluntary Sector
Partnership and Engagement (Pilots) ,[object Object],[object Object],[object Object],[object Object],[object Object]
An Evolving Service ,[object Object]
Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opportunities ?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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NHS Inform and Beyond Delivering Health Information Services for Scotland