Visual management, Patient Safety Team NHS Improving Quality 2014 More at http://www.nhsiq.nhs.uk/improvement-programmes/patient-safety.aspx

1. © NHS Improving Quality 2014
Visual Management
Patient Safety Team

2. © NHS Improving Quality 2014
4 types of visual management
• Visual indicator (tells only)
• Visual signal (grabs attention)
• Visual control (limits behaviour)
• Guarantee (allows correct response only)

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Visual display ‘v’ visual control
• Visual display - provision of information
• Visual control - concerned with action
Visual controls in the workplace are the basis for comparing
actual versus expected performance. So visuals allows you to
identify opportunities for improvement.

4. © NHS Improving Quality 2014
Mistake proofing by Visual Management

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Mistake proofing by Visual Management