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Working in and with Open Source Communities

Keynote German speaking PostgreSQL Conference in Hamburg at the 27th of November 2015.

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Working in and with Open Source Communities

  1. 1. www.netways.de Working in and with Open Source Communities PGConf.DE 11/27/2015 | Bernd Erk
  2. 2. INTRODUCTION
  3. 3. We love Open Source • Founded in 1977 • Open Source since “2007” • CEO NETWAYS GmbH • Co-founder Icinga • Contact me via @gethash Introduction Bernd Erk
  4. 4. We love Open Source • Founded 1995 • Open Source since 1997 • 50 employees • Open Source Datacenter Solutions Introduction NETWAYS
  5. 5. WHAT IS A COMMUNITY?
  6. 6. We love Open Source • Communities are social units of any size that share common values and interests
  7. 7. We love Open Source • Communities are controlled by the people not by the leaders
  8. 8. We love Open Source • Communities can look different from the inside and the outside
  9. 9. SENSE OF COMMUNITY
  10. 10. We love Open Source • Valuable Membership • Real Influence • Integration and fulfillment of needs • Shared emotional connection
  11. 11. CREATION OF A COMMUNITY
  12. 12. We love Open Source
  13. 13. $ git init
  14. 14. $ git clone
  15. 15. COMMUNITY BUILDING
  16. 16. We love Open Source • The four stages of community building The Different Drum: Community-Making and Peace, Scott Peck
  17. 17. We love Open Source • When a group comes together like on a first date Pseudocommunity
  18. 18. We love Open Source • Growing demands upon the facilitator Chaos
  19. 19. We love Open Source • Acknowledgment of the weakness Emptiness
  20. 20. We love Open Source • Respect and empathy True community
  21. 21. WORK IN A COMMUNITY
  22. 22. WORK IN A COMMUNITY As a member
  23. 23. We love Open Source • Realize that everyone is a member
  24. 24. We love Open Source • Disagree with ideas and not the people
  25. 25. We love Open Source • Be as flexible as possible
  26. 26. We love Open Source • Bring new members in your community
  27. 27. We love Open Source • Take care of the next generation
  28. 28. WORK IN A COMMUNITY As a lead
  29. 29. We love Open Source • I know I said there is no control through leaders
  30. 30. We love Open Source • Maintain balance between the strong and the weak
  31. 31. We love Open Source • Take care of the internal culture
  32. 32. We love Open Source • Don’t be a control freak
  33. 33. COMMUNITY MAINTENANCE
  34. 34. COMMUNITY MAINTENANCE Methods
  35. 35. We love Open Source • Talk, talk, talk and of course talk
  36. 36. We love Open Source • Create a transparent community environment
  37. 37. We love Open Source • Measure progress and note community members
  38. 38. We love Open Source • Meet as much as you can (and can afford)
  39. 39. COMMUNITY MAINTENANCE Tools
  40. 40. We love Open Source • Ticketing System • Communication Platform • “Wiki“ • SCM – SaaS or On Premise • Website (Blog or CMS) • Authentication and Authorization
  41. 41. DEALING WITH FAILURE
  42. 42. We love Open Source • People will complain about EVERYTHING!
  43. 43. We love Open Source • Accepting Failure is Necessary
  44. 44. We love Open Source • Culture of failure
  45. 45. We love Open Source • Try to be nice as long as possible
  46. 46. We love Open Source • Don‘t accept harassment
  47. 47. COMMUNITY RULES
  48. 48. Code of Conduct
  49. 49. We love Open Source
  50. 50. We love Open Source
  51. 51. We love Open Source • Having a Code of Conduct is very important
  52. 52. We love Open Source • But taking care is much more important
  53. 53. We love Open Source • The world is not pink, nice, lovely and caring
  54. 54. But we can do our very best!
  55. 55. QUESTIONS AND ANSWERS
  56. 56. THANK YOU www.netways.de blog.netways.de www.netways.org netways netways netways

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