More Related Content Similar to Todd williams (20) 1. Working with the Ps:
Projects, People, Process, and Protocol
Process, People and Project Success
1
January 31, 2015
©2012 eCameron, Inc.
Prepared for: By: Todd C. Williams
2. 2
We Have a Problem
January 31, 2015
©2012 eCameron, Inc.
4. 4
Case Study
January 31, 2015
©2012 eCameron, Inc.
Case Study
A fixed-price project had
been running for two years
by a seasoned project
manager. It was red and an
audit was requested.
Everyone was frustrated by
slow progress
Change request log had five
change orders
Only the project manager
and his assistant could go to
the Steering Committee
meeting
5. 5
Problems
January 31, 2015
©2012 eCameron, Inc.
Case Study
The change management process was not
being used—the project managers were
handling the changes through trades
The project manager was out
of touch with the team
Communication was hampered
The project manager had to be replaced
The customer was
missing deliverables
and functional
specification could not
be written
6. 6
Common Failure Reasons
January 31, 2015
©2012 eCameron, Inc.
Team
Process
Customer
Poor product knowledge
Lack of project management
Difficult, trying to get something
for nothing
Change Management/Scope Issues
Documentation
Estimation/Scheduling
Risk Management
Communication
Management support
Attitude/motivation
Skill set
Interrelationships
7. 7
Is There Any Empirical Data?
January 31, 2015
©2012 eCameron, Inc.
1 CHAOS Summary 2009 Report, The Standish Group International, Incorporated, White Paper, April, 2009.
2 Charts compiled from note 1 and My Life is Failure, Jim Johnson, The Standish Group Inc;, 2006, Page 4
Looking at the trends
Success is climbing1
Cancelations are trending
up, but Challenged are
getting less.
Better enterprise
management?
Stop throwing good money
at bad.
Better process?
Not apparent.
My experience, smaller,
less complex projects.
Better definition?
(i.e. less complex)
Can’t find supporting data
8. What are they
• What is the breadth of processes in our lives?
September 27, 2011
©2011 eCameron, Inc.
8
10. Examine One Process - Estimation
10January 31, 2015
©2012 eCameron, Inc.
What are some estimation
processes?
Averages, Budgeting, PERT,
Delphi and others
Where do we get estimates?
Use external sourcess
Develop “comfortable” numbers
11. 11
Personal Bias
January 31, 2015
©2012 eCameron, Inc.
Why the difference?
How much time would you
allot to get to the airport to
pick up your neighbor
How about picking up your
boss from out of town?
What if it were the President?
12. 12
People
January 31, 2015
©2012 eCameron, Inc.
People choose to
follow processes
(or not)
People have the skills
(or not)
People follow
direction
(or not)
People communicate
with others
(or not)
13. 13
Process and Passion
January 31, 2015
©2012 eCameron, Inc.
Idea for
a picture
Are you passionate about
developing project charters, risk
determination, soliciting budget
numbers, and running test scripts?
What tasks on a project
makes you passionate?
Process stifles creativity:
Month-end close = good
Innovation = problematic
Creativity drives most people
15. 15January 31, 2015
©2012 eCameron, Inc.
High performing
individuals using
cognitive skills
Management equates to
compliance
Self-directed people are
engaged
Autonomy
18. 19
Summary
• Process makes our lives easier
• However, we also like challenge and creativity
• Personal biases make our
view of work different
based on external factors
• High performing people doing
cognitive work want:
– Autonomy
– Mastery
– Purpose
January 31, 2015
©2012 eCameron, Inc.
19. 20
Thank You!
January 31, 2015
©2012 eCameron, Inc.
Questions?
Available at all bookstores
or
RescueTheProblemProject.com
AMACOM, 2011
Contact
Todd C. Williams
1-360-834-7361
todd.williams@ecaminc.com
http://ecaminc.com
http://linkedin.com/in/BackFromRed
Twitter: http://twitter.com/BackFromRed
Do you want to learn more?
Editor's Notes How many of you are 6 Sigma (green, black, master, fuchsia)
How many of you are familiar with PMI? PMP?
So this should make you feel comfortable…
Do you like pointing a problem here and fixing it?
How about… How many of you have been on a project where process was not followed? Why?
Why was the project manager replaced and not just counseled on how to do things better?
So let’s bring it back to our world—the office.
Drive to work.
Processes at work
Life saving processes Jokingly disqualify construction people. If there are too many of them, quickly explain IT. See how many people say DELPHI, PERT. Hold that and remind them that that is a process to handle the estimates not to get them.
Guess, past experience, talk to others… there is no process. It’s people. Mention there is another presentation that takes over an hour the does nothing but dwell on this subject, we can only gloss over it here. Enough dry stuff… When the project starts, what biases the numbers?
Ask these questions one-by-one and get a number of people to answer (try the “who doesn’t want to answer trick”)
Add to this list the question of it being a fun task? What happens to that estimate?
