2. Group Overview
Abdulrahman Al Ghurair
Investments
Chairman
Abdul Rahman Al Ghurair
Group CEO
Yehia El Halaby
Group CFO
Aroop Dutta
TRIGON
IT Distribution
Arun Chawla
Al Ghurair Exchange
Exchange House Operations
Helmi Yousuf
Raqmiyat
IT Solutions & Services
Tapas Roy
3. Global Presence
Dubai Headquarters
8th Floor, NGI House
Port Saeed, Deira
United Arab Emirates
P.O.Box 8547
Tel: +971 4 295 9606
Fax: +971 4 295 9515
Abu Dhabi
15 Floor, 1502
Blue Tower, Khalifa Street
United Arab Emirates
P.O.Box 44195
Tel: +971 2 627 0576
Fax: +971 2 627 4867
Saudi Arabia
Arcade Center , 1st floor, King
Fahad Road , Riyadh 12214
Saudi Arabia , P.O.Box 2953
T: +966 1 293 7344
Fax : +966 1 2937388
Offshore Development Centre
1/124, Block 5, 2nd floor
DLF IT Park, Mount
Poonamallee, Chennai –
600089, India
Tel: +91 44 3041 3600
Fax: +91 44 3041 3611
DUBAI ABU DHABI KSA INDIA
4. • Banking Solutions – Mobile Banking, Internet Banking, BI, Risk
• Cards and Switches – Card Management
• Payment Systems - ICCS, WPS, FTS, DDS, BCPS
• Financial Peripherals – Scanners, Card Readers, Signature Pads
• Payment Processing – Cheques, Branch Capture and Teller Capture
Banking Solutions
Business Solutions
Technology and
Infrastructure Solutions
IT and Managed
Services
• Oracle E- Business Suite Application – Implémentation, Migration/Upgrade Services &
Support
• Microsoft Infrastructure Solutions
• Technology Consulting
• Managed Services
• Application Development
• Enterprise Mobility Solutions
• Business Intelligence Solutions
• ERP and CRM
• Enterprise Portal & Document Management
• Enterprise Servers and Storage
• Servers & Servers Consolidation and Virtualization
• Data Protection: Back-Up, De-Duplication, Replication, Encryption and CDP
• HP POS and Retail Solutions & HP Software
• Networking, Security and Voice
Service Portfolio
5. • One of the Leading Provider of Staffing Services in UAE & KSA
• End to End IT/Telecom staffing solution includes logistics support with UAE visa for any
nationality
• Capabilities and talent pool of Arabic Nation technocrats and other regions
• 300+ deployed resources in UAE and 50 in KSA
Staffing Services
• Resource availability on a variety of IT skills
• Experience of handling candidates from various geographies
• In-house technical validation teams
• Strong experience of managing candidates from all countries
• Dedicated in house recruitment team for quick TAT
• Resource Management for the entire project including the PM
• Client oversees and manages the deliverables
• Raqmiyat would oversee people administration, compliance and other HR activities
6. 8
Staffing Services: Skill Coverage
• Application/ Data Architect
• Data Modeler
• Project Manager
• Business/ Systems Analyst
• Web Designer / Developer
• Programmer/ Developer
• Production Support Specialist
• QA Tester
• Support Analyst - Applications
• Systems/ Database Administrator
• Technical Writer
• Application Architecture, Design, Development, Testing
• Application Reengineering/ Migration/ Upgrade/ Porting
• Design/ Delivery Architecture: SOAP, WDSL, UDDI
• Design/ Development Methodologies: Waterfall model, Iterative
Model, Agile RUP, UML
• Development: Java, JSP, J2EE, EJB, Flex, C++, VC++, VB, VB Script,
VB.NET, ASP.NET, C#, MFC, XML, Silverlight, Perl
• Application Integration: MQ Series, Vitria, Tuxedo, MTS etc.
• Testing: Mercury Interactive, Rational Test suite etc.
• Web Servers: Weblogic, Websphere, Silver stream, Oracle
• Graphics: Photoshop, Corel Draw, Quark, Flash etc.
• Database: DB2, DB/400, IDMS, Oracle, Sybase, SQL Server
• Mainframe: DB2, COBOL, CICS, JCL, MVS, TSO, VSAM
Application Development & Maintenance Services (ADM)
Packaged Software Implementation & Integration Services
• CRM Analyst
• Supply Chain Analyst
• Siebel Developer
• ERP Specialist
• Peoplesoft HR Process Analyst
• ABAP Developer
• SAP Basis Support Expert
• Oracle Financial Specialist
• Oracle Hyperion Consultant
• ERP: SAP, Oracle, PeopleSoft, Lawson
• SCM: i2, Oracle, SAP, Epicor, IBS, RedPrairie, Ariba, QAD
• CRM: Siebel, salesforce, SAP, Oracle, Microsoft, Amdocs,
Vignette
• BPM: Pega, Lombardi, IBM’s WebSphere Business
Modeler
• MDM: IBM Info Sphere, TIBCO, SAP, Informatica, Oracle
• eGRC: Archer, Oracle, SAS
7. 9
Staffing Services: Skill Coverage
Data Warehousing & Business Intelligence Services (DW&BI)
• Datawarehouse Specialist
• ETL Specialist
• Content Management Specialist
• Collaboration Specialist
• Documentum Developer
• Reporting Lead/ Specialist
• Business Intelligence Specialist
• SAS Programmer/Analyst
• Datawarehousing & Decision Support: Oracle, Oracle Exadata, InfoSphere
Warehouse, Informix, Informatica, Ab Initio
• Content Management/ Collaboration: Documentum, SharePoint, LiveLink
ECM, Filenet
• Business Intelligence/ Analytics: MicroStrategy, Cognos, SAS, Tableau,
Business Objects
• Data Extracting/Reporting: Crystal Reports, Business Objects, Monarch,
Actuate, WebFOCUS, Oracle XML Publisher
Network Engineering & Infrastructure Services (NE&IS)
• Infrastructure Engineer
• Network Analyst
• Help Desk Associate
• Desk Top Specialist
• PABX/ IVR Analyst
• VOIP Engineer
• PC/LAN Support Analysts
• Network Security Analyst
• Network Administration
• Call Center Specialist
• Storage Engineer
• Network Consulting
• LAN/ WAN Network Design, Implementation and Maintenance
• Network Provisioning
• Network Capacity planning
• Network performance optimization
• Storage and Data Management
• Enterprise Network Monitoring & Troubleshooting
• Help Desk/ Desk Side Support
• Systems Administration
• Network Security Services
• Network Engineer (CCNA, CCIE, CCDP, CISSP etc)
8. • Close to 30 years of experience in the UAE region
• Part of one of the largest business groups in the country – Al Ghurair group
• Advantage of being part of prestigious business conglomerate – assured
preapproved VISA quotas
• Quick TAT – dedicated in-house recruitment team for staffing service
• Better Quality – In house project teams for a variety of skills as technical panel
• Experience of extending services to 300+ customers in the region across
different sectors
• Experience of working for most of the government departments at local as
well as national level and 50+ banks
Differentiators
9. Satisfaction Levels
• Building on Experience – Cross-industry Practices
• 100% Success Rate in Client Retention
• Recommendations and Referrals
• Continuous Industry Recognition Track Record
Core Competency - Synergy through Expertise
• Product and Application Development environment
• Continuous focus on quality
• Large Project Team Installation Experience
• Expertise in Cross-technology Platforms & Environments
Cross-Vertical Expertise
• Private: Technology, Banking – Global & Islamic, Insurance and Financial services
• Government: National and Local
Differentiators
11. Employee Care
• Pre-Submission
• Recruitment screening
• Technical Validation
• Eligibility Verification
• Experience verification
• Education verification
• VISA Eligibility
• UAE – Related information (Culture / Standard of living etc)
PRE-HIRE
• Risk Mitigation / Compliance
• Background verification
• Reference Check
• Client specific forms – NDA etc.
• Orientation (Raqmiyat & Client)
• Code of conduct, Policies
• Benefits review
• Culture awareness – dos and don’ts
• Client Specific Program
• Orientation and path aligned with Raqmiyat / client objectives, culture and
vision
• Raqmiyat / client project / engagement training
• VISA process awareness (Self & Family)
• FAQs
ON-BOARDING
• Employee Relations
• Pre-scheduled one – on – one calls
• Pre-determined frequency on-site meetings
• Assess technical progress as well as attitude
• Answers commonly asked Qs
• Assess, assure job satisfaction
• Feedback as shared by client reporting managers
• Training & Career pathing
• Monitor, evaluate and guidance
• Skill upgrade / cross train – as advised by client managers
POST-HIRE
12. Resource Mobilization Capabilities
• Offshore recruitment delivery team in India
• Dedicated skill based hiring teams
• Live database of around 8000 pre validated profiles
• Around 41% of hiring happens locally in UAE
• Resource joining within 4 weeks of selection confirmation
14. Clients – Indicative
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Technology BFSI Services
15. Ensuring Business Excellence
Thank You !
For further details, please contact
Murali P
Program Manager - IT Staffing
Murali.p@Raqmiyat.com
+971 565369977