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Human Resource Management

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Employee conflict minimization and strengthen coordination.

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Human Resource Management

  1. 1. HRM Employee conflict minimization and strengthen coordination.  M Ghani  BBS
  2. 2. Conflict  Disagreement in opinions between people or groups, due to differences in attitudes, beliefs, values or needs (Thomas, 2005).  Conflict is a reality in everyone’s life and should be considered a natural process that occurs daily (Robins, et al, 2003).  One cannot avoid conflicts in families, at work or even when watching the news on television (Viletta Bankovs Kay, 2012).
  3. 3.  Traditional View (1930-1940): Conflict is viewed negatively and is associated with violence and destruction. Conflict is a result of poor communication and a lack of trust between people.  Contemporary View (1940-1970): Conflict is a natural occurrence in all groups. conflict may benefit a group’s performance (Robbins, 2005).
  4. 4. Forms/Classification Of Conflict  Relationship Conflict: Clashes, tension, anxiety, mistrust, frustration, and fear of being rejected by other team members.  Task Conflicts: Work goals, view points, ideas and opinions.  Process Conflicts: Responsibilities and delegation.  Constructive Conflict: Supportive.  Destructive Conflict: Low productivity.
  5. 5. Conflict minimization  Steps in Managing Conflict.  Identify elements.  Transform.  Solution.
  6. 6. Conflict minimization  Respect for All.  Participation and Empowerment.  Respect for Diversity in Views and Perspective.
  7. 7.  Justice.  Non-Violence.  Transformation of Individuals and their Communities.
  8. 8. Some negative attitudes  Being Defensive.  Over Generalizing.  Being right.  Forgetting To Listen.  Playing The Blame Game.  Trying To “Win” The Argument.  Making Character Attacks.
  9. 9. Coordination  Coordination is a part of planning, because it tells what to include in a good plan and how to execute it.  Coordination is the process of integration of individual parts of the organization’s activity to achieve common goals.
  10. 10. Coordination as Part of Trust and Performance  Coordination like the nervous system (Bakanauskas et al., 2011, p. 278).  Coordination has links to trust and performance (Radin, 2000).
  11. 11. Strengthen employee coordination in Organizations  Satisfactory room for decision making.  Proper system of information.  delegation of authority.  Participatory.  Competition for supremacy should not be the priority.  Training, workshops should be organized for staff.
  12. 12.  Thank you 