1. How to Write Formal Letters
(With Me, Mrs. Cannon)

2. We have a
special guest
for this
presentation:
Mrs.
Shakespeare.
Good luck!

3. Mrs. Shakespeare here! Today, I shall explain the
intricacies of writing a formal letter.

4. Formal letters
are used in
formal
situations.
In your case,
you would write
a formal letter if
you wanted to
write to a
company, a
member of the
government, or
someone else in
authority.

5. Here are some reasons you might write a formal
letter:
1.To let a
company know
how you feel
about a 3. To complain
product. about a
company’s
2.To express service.
your feelings
on a policy to a
member of the
government.

6. Here is an
example…

7. Mrs. Shakespeare
Start with 442 Dover Lane
your address Lexington, FL 39201

8. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
Skip a line
and add the March 30, 2012
date

9. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
Skip a line and March 30, 2012
add the name
of the person Sir or Madam,
you are writing
to.

10. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
Addyou don’t
If the
name ofthe
know the
person you
name of
are writing
the person,
to. write
just
“Sir or
Madam.”

11. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Next, skip a line Sir or Madam,
and write an
introduction. I am an avid fan of your quill pens. However, I have recently been
This explains disappointed by their quality.
why you are
writing.

12. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
I am an avid fan of your quill pens. However, I have recently been
disappointed by their quality.
Skip a line and
support the Since I began purchasing your quills five years ago, I have been thrilled
information you with each one. They are sturdy and strong. Unfortunately, though, the
shared in the last two batches that I bought had marred feathers and dull nubs.
introduction in Considering that the price has recently increased, I was deeply
the body. disappointed.

13. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
I am an avid fan of your quill pens. However, I have recently been
disappointed by their quality.
Keep the
information you Since I began purchasing your quills five years ago, I have been thrilled
share clear and with each one. They are sturdy and strong. Unfortunately, though, the
concise. last two batches that I bought had marred feathers and dull nubs.
Considering that the price has recently increased, I was deeply
disappointed.

14. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
I am an avid fan of your quill pens. However, I have recently been
disappointed by their quality.
Since I began purchasing your quills five years ago, I have been thrilled
with each one. They are sturdy and strong. Unfortunately, though, the
last two batches that I bought had marred feathers and dull nubs.
Considering that the price has recently increased, I was deeply
Skip a line and disappointed.
explain what
action you want With the quills’ high prices, I hope to receive a refund for the most
the letter’s recent batch. I have included the defective quills in this package because
recipient to take. I have no intentions of using them. I hope to hear from you soon.

15. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
I am an avid fan of your quill pens. However, I have recently been
disappointed by their quality.
Since I began purchasing your quills five years ago, I have been thrilled
with each one. They are sturdy and strong. Unfortunately, though, the
last two batches that I bought had marred feathers and dull nubs.
Considering that the price has recently increased, I was deeply
disappointed.
With the quills’ high prices, I hope to receive a refund for the most
recent batch. I have included the defective quills in this package because
I have no intentions of using them. I hope to hear from you soon.

16. Mrs. Shakespeare
442 Dover Lane
Lexington, FL 39201
March 30, 2012
Sir or Madam,
I am an avid fan of your quill pens. However, I have recently been
disappointed by their quality.
Since I began purchasing your quills five years ago, I have been thrilled
with each one. They are sturdy and strong. Unfortunately, though, the
last two batches that I bought had marred feathers and dull nubs.
Considering that the price has recently increased, I was deeply
Finally, disappointed.
close the letter
with “Sincerely” With the quills’ high prices, I hope to receive a refund for the most
and your recent batch. I have included the defective quills in this package because
signature. I have no intentions of using them. I hope to hear from you soon.
Sincerely,
Mrs. Shakespeare

17. Have questions? Let Mrs. Cannon know. I have
work to do.