The document summarizes key details about American Airlines Flight 77, which was hijacked and intentionally crashed into the Pentagon on September 11, 2001. It describes how three hijackers boarded the plane, the last transmission from the pilots before the hijacking, phone calls from passengers about the hijacking, the plane disappearing from radar then reappearing as it turned toward the Pentagon. It also notes the section of the Pentagon hit had recently been renovated and fewer people were there as a result, and first responders arriving on the scene in the aftermath.