Scopia Infrastructure Guide

© 2012 Avaya, Inc. All rights reserved.
Course Duration: 2 Hours
Designing Radvision
Scopia® Infrastructure
3U00202O October 2012
Welcome to the Designing Radvision Scopia® Infrastructure technical sales training
course. For approximately the next two hours we’re going to overview the Radvision
Scopia infrastructure products including the Elite MCUs and related gateways.

Course Duration: 2 hours
Welcome to Radvision Scopia® Infrastructure Portfolio
By the end of this course you will understand the components
and key features of Scopia Infrastructure portfolio
You will recognize the connectivity and interoperability
benefits of Scopia Infrastructure products
You will be able to analyze competitors´ offers and identify
the benefits that Scopia brings to you and your customer
Course Overview
We are going to discuss the key components and features of the Radvision Scopia®
infrastructure portfolio. We are going to overview the connectivity and interoperability
benefits of these products for system design purposes. By the end of this course will
also be able to analyze the competitor’s offers and identify the primary benefits that
Scopia infrastructure brings to you and your customers.

Downloading the Student Guide and Slip Sheet
Click the Attachments tab to download the student guide for this course.
A student guide containing the course slides and script is available for your reference. A
slip sheet that provides some new content and additional details for this course is also
available. It is highly recommended that you review the slip sheet for important
information. To download one or both documents, click the Attachments tab.

What is the Magic Ingredient?
“Some people want it to happen, some wish
it would happen, others make it happen.”
-- M. Jordan
What is the magic ingredient that can really impact successful business collaboration
across geographical boundaries?
Our answer is: a video system that brings people together like they are in the same
room together that is made possible through the magic of an MCU. MCU stands for
Multipoint Control Unit and this hardware infrastructure is a bridge that interconnects
video calls from multiple sources.
So why do we need an MCU for video calls and conferencing? It is important to be clear
as possible with our customers as to why they need an MCU for video calls and how an
MCU makes video calls work transparently even for good size groups of people across
global locations.
Basically, if we have users like we see here on this slide, each person can make point to
point video calls to another person without much in the way of specialized video
infrastructure. But when more than two parties want to be in the video conference, there
is a need for an MCU to make the video conferencing magic happen.
For a multi-party video call such as with four people in different geographical locations,
each person will dial into the MCU and the MCU will combine different video streams
into a single stream and send this stream to the group. There will be choices for viewing
layouts and different settings that can magically be made available, so the user can
monitor what he wants to see.

Eric - New York Laura - Berlin
Donna - Paris Oskar – Stockholm
The Magic Behind the Scenes
Let's say we have Eric, who resides in New Your City and works for a company with
several branches wants to conduct a video meeting with his colleagues. In our scenario
here, we will have Laura in Berlin with Oscar in Stockholm and Donna in Paris.
Now as we pointed out, if anyone wants to make a point-to-point video call with each
other individual that operation can done with basic video calling software, an internet
connection and PC type systems. These folks can just pick up the phone and clearly
make a point-to-point call without much need for specialized video infrastructure.
But if they want to make a multi-party video call to have a video conference meeting
with more than 2 participants, then this is where the MCU comes in. And so the MCU
supports each one of the participants that will dial in so they can collaborate in a
conference meeting.
The MCU provides controlled video and audio connections for each one of these
meeting attendees who will dial into the MCU to conduct their virtual meeting and their
monitor displays will feature the incoming signals from each one of these participants.
And each one of these participants sends a unique video stream so the MCU can
integrate them all together but so each participant can also then customize their signal
display according to what they want to see.
For example, each conference attendee can control whether they want to see
themselves or not see themselves on their display monitor, or if they want to see only
one speaker or another speaker or a lot of the virtual meeting attendees at the same
time or whatever composed image like a presentation is being shown to the group and
so on. This is the magic power of the MCU.

So we have four different models of Scopia® Elite MCUs and different MCU bundles
that we can use for system designs that will enable any global business to conduct high
quality and flexible video calling from anywhere broadband Internet is available.

At the end of this session, you should be able to:
 Perform a technical sales presentation on Scopia®
Infrastructure specific to a customer situation highlighting:
- Key existing functionality, role and the related business value
- Portfolio vision
- Available services relevant to that customer situation
 Define an outline Scopia Infrastructure solution in a given
customer situation
 Present real-life application examples of the solution
 Answer questions with respect to:
- System architecture
- Underlying technology basics
- Administration
- Hardware requirements
 Help sales to position Scopia Infrastructure competitively
Course Objectives
By the end of this course, you will be able to understand and position the Magic of our
MCU infrastructure:
Perform a technical sales presentation on Scopia® Infrastructure specific to a customer
situation, highlighting its functionality, role, business value, and portfolio vision
Outline a Scopia Infrastructure solution for a given customer situation
Present examples of how the solution can be applied
Answer questions a customer may have about the solution architecture, technology,
administration, and requirements
Help sales position Scopia Infrastructure effectively with customers

Scopia® Infrastucture
Solution portfolio
Let’s start with a brief overview of the Radvision Scopia® infrastructure portfolio.

Elite 5230Elite 5115Elite 5110Elite 5105
3015105
High Definition
Continuous Presence
60302010
Enhanced Definition
480p (License Option)
120604020
Enhanced Definition
352p (License Option)
Scopia® Elite MCU Product Line
We currently offer 4 different Scopia® Elite MCU models: Elite 5105, Elite 5110, Elite
5115 and Elite 5230.
The model number terminology we use for this naming is according to the high definition
ports so the 5105 has five high definition continuous presence ports and the 5230 has
30 high definition continuous presence ports. So in this table you can compare the
number of ports used for each model category. The standard capacities are are listed
here on the slide
1080p Video resolution is supported by all our MCU models. It is important to remember
that 1080p video resolution consumes double the resources over 720p. There is also
optional licensing options and pricing that we will cover in later slides that increases the
capacity of the MCU by 2 or 4 times depending on the resolution that you want to use
and how many endpoints you need to support for video conferencing.
One clarification about resolution we want you to know about for this course and in
other Radvision Scopia® course content is that we are literally talking about 352P
resolution when we say 360P so in most slides, we refer to this actual 352p resolution
as 360P; this is really the same resolution from our point of view and the 360p
designation is industry convention, simplifies math calculations, keeps discussion more
simple and is a standard resolution number terminology used often when video
resolution is discussed publically.
So to clarify, 352P and 360P are used interchangeably for these courses. We think that
360P is an appropriate “marketing” name to use while 352P is the actual mathematical
resolution used by the systems in real world situations.

Scopia® Elite 5200 - Carrier Grade Chassis
ATCA Standard
High speed backplane for decreased latency
All parts are field replaceable
 AC/DC power supply with redundancy
 FAN drawers
 Media blades
 Shelf manager
The Radvision Scopia® Elite MCUs are a carrier grade chassis and all the components
are field replaceable.
Our MCU chassis have media processing blade components and 2 power supplies.
One of these power supplies is really a fully functional redundant power supply to
support an instance of a power supply failure so that we can keep the MCU in good
working order even if there is power supply failure. Both the power supplies can be AC
or DC powered. .
Now when we say all the parts are field replaceable, we mean that if a customer
purchases this chassis and for some reason one of the components breaks, the service
support team doesn't need to RMA the entire chassis. They can just RMA the specific
items of component pieces that failed instead of sending the entire chassis back for
repair or replacement.
If you lose one of the media boards in the chassis, that specific MCU chassis will
become unusable because both media blades work in conjunction of each other and
calls in progress will be dropped, but for this type of problem we have designed our
management solution system to enable a switchover automatically for new calls to go to
another MCU that is a part of the system design, so the system can still be used. Of
course some port flexibility etc. is lost, so the broken MCU should be fixed as soon as
appropriate.
Other hardware parts are also field replaceable including Fan drawers and the Shelf
manager
Some of the additional product specifications to know include:
• Support for the ATCA or the Advanced Telecommunication Computing Architecture
Standard
• High speed backplane –for decreased latency

Scopia Video Gateway for
Microsoft Lync
Scopia ISDN/PSTN
Gateways
Scopia TIP Gateway for
Cisco Telepresence
Scopia® Gateways Lineup
Here is the Radvision Scopia® gateway family.
We currently support 3 different gateway types. We have the Microsoft Gateway for the
Microsoft Lync system. We also have an ISDN/PSTN gateway family and finally we
have a new TIP gateway that provides interoperability for Cisco telepresence and uses
Cisco’s “in house” developed telepresence Interoperability Protocol (TIP).

Key functionality
Basic design capabilities
Business value to customer
Now let's discuss the key features of our product design while positioning the business
value inherent in our Products.

http://www.youtube.com/watch?feature=endscreen&NR=1&v=WEg_jVouuyk
Remember This Development Direction!
Use link to view the youtube video - then continue course playback via manual control
The most important thing to remember here about our strategic development
direction for the Elite MCU models is that they were designed with an emphasis
on flexible resource allocation.
Why is this so important? First of all, the MCU is an expensive component in a
video system deployment and when a customer buys an MCU, he wants to
deploy an efficient resource design around this component so he can meet
current and future needs for his video scaling requirements and high definition
resolution setups.
One may need an MCU with an increased capacity license option today or in the
future, so we offer our customers flexible cost effective choices that are unlike
what our competitors offer. We will explain about this concept further in this
course. Scopia® Elite MCUs, are reliable and highly scalable multi-party video
conferencing platforms to make video conferencing available and in a high
definition deployment. All of this is done dynamically.
Lets look at the Scopia Elite MCU in operation. When calls come into the MCU,
they will consume MCU resources according to that Model’s real capabilities with
flexible choices as to how to assign those capabilities or optimize them with
additional optional capabilities. So let's say that I'm dialing into the MCU with one
of the calls that comes from a very low low-end laptop with very little bandwidth
access. In that case I will connect with maximum 360p and I will consume a
quarter of port. Not all of the competition can scale to use a port this efficiently.

If I'm connecting with XT 5000 endpoint and I'm sitting in a meeting room and I
have as much bandwidth as I want to use for my purposes then I will consume an
entire port. These examples are done via dynamic allocation support so each
one of the connections we are setting up via the MCU support is automatically
connected and we consume the resources we need. There is no reason that a
desktop client that does not need more than 360p connection will suddenly
consume an entire port like what happens with other competitor MCU products.
Check out the video on the Radvision YouTube Channel for more information
about our Flexible Resource Allocation capabilities.

720p
Basic x1 capacity
480p
x2 capacity
360p
x4 capacity
Fine Grained Increased Capacity
Increased Capacity License Option
OR
Increased Capacity
x2
The Radvision MCU line offers Increased capacity as an option.
As we discussed previously, the last two digits of the Elite MCU model number typically
represents the number of 720p or HD ports each model supports with 1x or basic
capacity. Each endpoint, up to 720p resolution uses a whole port to be part of a meet
me conference. But not all endpoints require 720p resolution. So the Elite MCU line
offers 2X and 4X capacity increases within any model MCU. This essentially doubles or
quadruples the number ports or endpoints. In order to increase the number of supported
endpoints that the MCU can support, the maximum resolution per port is reduces to
480p or 352P (360p) for 2X and 4X respectively.
So what does this mean? We will use an Elite MCU model 5230 for the next three
examples.
1. With basic 1X capacity, the 5230 supports a maximum of thirty 720p ports or
endpoints. Any endpoint using up to 720p uses one port. So endpoints needing 360p or
480p each also use a single port. An endpoint needing 1080p requires two 720p or
basic capacity ports.
2. With the addition of 2X capacity, the same 5230 would now support a maximum of 60
- 480p ports or endpoints, so that any endpoint using 480p or 360p would require one of
the sixty ports. In this case of 2X capacity, endpoints requiring 720p use 2 ports and
1080p uses 4 ports of the sixty ports now available. Another way to refer to the port
consumption for an MCU with a 2X capacity increase is to say that each 480p endpoint
uses ½ of a basic capacity or a 720p port that would be designated in a 1X capacity
design.
3. With the addition of 4X capacity, the same 5230 supports a maximum of 120 - 360p
ports or endpoints. Any endpoint using 360p requires one port in this increased capacity

setup and endpoints requiring 480p or 720p use four ports and a 1080p endpoint uses 8
ports. Similar to the previous example, another way to refer to the port consumption for
an MCU with 4X capacity increase is to say that each 360p endpoint uses ¼ of a basic
capacity or a 720p port that would be designated in a 1X capacity design.
By the way, we are only talking here are about the resolutions that the MCU can
encode, decoding can be done without design issues for any resolution.
In short, using the increased capacity option and 480p or 360p for video calls, a
business can achieve greater efficiency with their infrastructure through lower resolution
ports for more connections per MCU. This is a unique differentiator for our products in
the competitive market place. Other competitors may make certain efficiency claims, but
in reality there will be more limitations and less flexibility than what we can offer to our
customers.
In designing a video system, one can configure the endpoints or desktop clients to use
a specific resolution or maximum bandwidth. So if you license the Elite MCU with 360p
ports, you should also set the desktop client or endpoint to 360P, so that no endpoint is
consuming more than a single port per user. However users can still connect at 720p or
1080p by using multiple ports.

1st call
15th call
16th call
Flexible HD Capacity
One of the existing calls is moved to 720p
Same behavior up to the 30th call
Optional configuration for static 1080p
Let’s further discuss HD capacity capabilities for our MCUs. We want to remind you our
basic capacity specification is always counted using 720p resolution as the guideline.
Let’s use the Radvision Scopia® MCU model 5230 again as an example here to clarify
our discussion around capacity. A1080p call setup will always consume two 720p ports.
So with the Elite MCU 5230 model, we can calculate that it can have a total of 15 1080p
HD ports; therefore if we have 15 calls coming in at 1080p resolution, the MCU capacity
will be full.
One would expect then that if another call comes in, it will be rejected because there are
no more HD ports available. So in order to overcome this type of challenge, we have a
configuration option that provides more flexibility with regard to capacity allotment. This
option allows that when another call comes into the MCU that is at full capacity, one of
the existing calls will be taken down to 720p resolution and then the MCU frees up one
port for the new call. With this configuration option, an open port can always be ready
for call availability within the MCU to expand capacity as needed. Sure the resolution for
one of the existing calls is downgraded from 1080p to 720p, but most viewers won’t
even see or feel the difference, because it happens in real time in a really transparent
operation.
So as we have discussed, what this configuration set up does is free up more ports on
the MCU when they are needed for call overflows, and this operation can happen
consecutively as more calls come in. So this type of configuration setup is why we can
say we can support up to 30 HD ports without specifying a specific resolution.
For those customers who don’t want this down convert to 720p for a specific user and
want to continue to stay connected always to 1080p, there is a configuration option to
continue with 1080p for that specific user. For example, if you always want an executive

to maintain 1080p resolution, then this can be set up so that others will be downgraded
to the lower resolutions instead of a selected user who needs to remain at 1080p. So
with the Scopia® Management tools, we can define the caller who should specifically
always is stay with 1080p.
This does not work for down converting 720p and all 30 ports are used and another call
comes in, it will be rejected. For example, 720p calls will not be down converted to 360p
or 480p to create more ports for call overflows.

User joined/left the meeting
Number of audio participants
Encrypted conference
Meeting being recorded
DTMF for Layout control
Audio only speaker
Presenter Notification
Audio/Video Muted/Unmuted
Meeting locked
Usability is Key
Another aspect that we took seriously while designing the MCU is usability for multipoint
conferences. All these features can appear on screen to provide information to the
participants on what is happening in the conference. The MCU was designed so that
what the user sees is the only thing that that specific user sees; what we are referring to
is that we have set up the our solutions so a user can logically understand the important
video call features that are set up either globally or locally by the user. On top of the
video layout that a viewer sees, a set of indications can be accessed that will help the
user understand the situation specific to that video call or meeting.
First of all, when someone joins or leaves a meeting, they will see a message on the
video screen that indicates that they have joined or left a meeting. There is also an
indication of the number of audio only participants that are in the meeting.
For security reasons, anytime there is an audio only participant, you will know about it.
There are also audio only icons that will also be indicated so that audio only participants
are counted and are understood by viewers. And telephone calls or video participants
that are muted are also indicated. The reason for these indications is simple: due to
security concerns, we want to ensure that everyone is accounted for in a listening
situation which may also include people that are connected as just audio or telephone
calls only. Whenever there is an audio only participant everyone in the meeting will
know that some are listening in to the conversation.
When an audio only participant speaks, an indicator is made to show on the right side of
the audio-only counter as to which speaker is the active participant speaker, You will
know when the conference is encrypted for security purposes as there is an encryption
sign on the layout. If audio only attendees are speaking and they have internally linked
user names, then their name is displayed; otherwise only the phone number appears.

Viewers also will know when the conference is being locked. You have an option to lock
the conference so if a meeting leader doesn’t want additional users to connect, he can
lock the conference and then no more users can connect. So there is a no entry sign
that will seen by those who are already in the meeting .
There is also a notification for a start or a stop of presentation. You will see an indication
for a person specifically who is presenting. You will also see an indication when
someone is muting or un-muting your audio or your video. So if I am the leader of the
conference, I can choose to mute someone’s audio or video.
And the last one, and perhaps one of the most important things to know is that there are
three keys on the remote control: the #, 0, and * (star) keys. The first one is the # sign
so that when an endpoint over scans the video and you see the edges of the video
being cut off on a display, when you identify the specific user, you just press the # and
the MCU will fix this problem automatically and readjust the layout so you can view all
participants as you choose. It’s like saying to the MCU listen, the video is over-
scanned, please fix this and the MCU will do that.
Using the 0 (zero) key—when you press it, you are actually talking with your own
personal video layout assistant and you can select whether you want a standard video
layout or a different video layout and select how many participants you get to see. So
when you press 0 key you can select how many participants you will see, what is
showing, etc.
You can also select only to see the active speaker and it’s important to emphasize that
these layout commands only affect your own personal video layout. The other video
participants will see the main video layout as they have already set it up and others are
not affected by your layout changes. Here there is also a recording indication so
everyone will know when the meeting is being recorded.

Moderator Video Menu
Again we want to emphasize our benefits including that our product design aim is to for
an easy-to-use system.
So the last important command we have taken from remote controller is the star key,
and the star key will bring up this menu as an overlay on top of the video. The basic
menu has only the first 3 options and the first option is for being a moderator so if you
select option number 1 you can become the moderator. This menu will help viewers
select additional preferences so they can select what they need for the moderator.
So this moderator menu allows you to have complete control over the meeting and
select these additional capabilities. This is all set up to provide a flexible and highly
ergonomic user experience.
Lets discuss roll calls that a moderator may access. When you first join a video meeting
and you’re a participant, you need to join the meeting and then the a counter will help
take role call. You’ll see the numbers increased by one for each person that joins a
meeting in near real time. And on the right side of the icon setup, you will see the
appropriate name of that person. When a person calls in audio only you can take roll
call via the phone number that is listed; in other words you won’t see their name but you
will see their phone number designated.
You can set this up internally so that a phone extension is tied to the name of the caller
so internal calls can be set up to list the names for a roll call.
If the moderator is dropped, then someone else can become the moderator and a call
stays up so you could have multiple moderators set up. You can define this type of
control via Scopia® Management, the system management software tool and you could
also set up control so that when the owner of the virtual room disconnects, the
moderator for the conference will also disconnect the session. But if the owner of the

call disconnects, it doesn't necessarily mean that the call will end, if this is configured as
virtual room in such a way.
For design purposes consider that the Elite 5230 MCU can support up to 120 resources
and a phone call only uses about a quarter port. And this capability is the maximum
number regardless of the increased capacity option.

Continuous Presence – 28 participants
The next thing we want to discuss is about the video layout. You can view up to 28
video participants on the same video layout. And this is far more than the competition
enables. The competition typically provides for up to 16 participants.
We give this specification of 28 participants for a video viewing layout at 480p and
higher resolutions. That is this specification we state and we are not using 360p as the
baseline for this. And 480p and higher up resolutions look great and many customers—
mostly in APAC like in China— take advantage of this type of set up. Businesses in
APAC often have a huge of conference attendees and they would like to see as many
users and attendees as possible.
So this specification is dependent upon the resolution as long as it’s for 480P and up so
then you can get up to 28 participants. If the resolution and related bandwidth is lower
and slower than for 480P such as using 360p you will get then get 16 as a maximum
amount that can be seen on a session.
Let’s say we have we have a certain video layout for 28 participants and there are
actually 30 participants on the call. Now we need to decide when someone from the
outside of the video layout is speaking and how to bring them into the video layout. It’s
actually very simple—if someone becomes a participant speaker they will then go into
the video layout and the last person to join on the list will be dropped in terms of the
video layout picture.

60 fps for Reduced Latency
See Scopia® Elite 5100 Series MCU Administrator Guide:
Available as download via course attachment tab
The MCU supports 60 frames per second in 720p only; that is, the MCU does not
support 60 frames per second for 1080p resolution. So for High Definition, the choice is
between 720p60 and 1080p30, according to the MCU configuration of sharpness vs.
motion.
For your reference, 720p 60 fps consumes the same resources as 1080p 30 fps. 720p
60 presents a very smooth picture for motion events and also reduces video latency. So
if you are playing video that has fast motion, use 720p 60 as the best choice for a very
smooth play back.
If you use 720p 60fps, the MCU capacity is then limited by half—that is, an MCU 5230
using 720p 60fps now can has a maximum of 15 ports. The decision between 1080p
30fps and 720p 60fps is according to the MCU configuration selections for the MCU
where a configuration is set to trade-off between sharpness and full motion. The higher
frame rate works well for fast motion or where one needs to see details of full motion
events.
There is documentation for the MCU called the MCU administrator guide that provides
all of the math regarding capacity and port configurations per resolution and motion
choices. Please consult this documentation for additional information as needed in your
system designs for customers.

H.264 AVCH.264 SVC
Room Systems
Telepresence
UC Clients
SVC Based Devices Rest of the World
Comprehensive VC Interoperability
UC Clients
UC Clients
UC Clients
Scopia® Elite
MCU
This diagram shows how almost any type of endpoint can be interoperable with the
MCU with appropriate support for SVC or Scalable Video Coding. The Radvision® SVC
is aligned with the global standard. That is, it follows all the guidelines defined as by
UCIF with regards to SVC implementation.
And Radvision MCUs are also able to interoperate with other non-standard endpoints.
The MCU actually does video trans-coding between SVC and non-SVC endpoints. This
way Radvision devices can connect using SVC and will not be affected by other
endpoints that connect without SVC. Each component that’s connected to the MCU can
be using SVC as a part of the solution capabilities.
Other competitors do not completely support this capability so they will not have this
advantage we have here with SVC across the entire system design. SVC is actually an
extension to the H.264 codec standard that is used by some of today’s video
conferencing devices. Please note: the MCU doesn't support H.264 High-Profile and
there are no plans on supporting this video format for now.
The bottom line is that with our Radvision Scopia® solutions, one can system design to
include endpoints that are SVC standard endpoints and some that are non SVC
connected and these endpoints will work transparently together.

0
128
256
384
512
640
768
0 10 20 30 40 50 60 70
Bandwidth(Kbps)
Time (seconds)
Available bandwidth
NetSense estimation
Net-sense
True Bandwidth Management
Net-sense is a truly unique feature to Radvision® that allows our solutions to efficiently
manage the bandwidth to optimize a video call experience. Basically it’s a patented
algorithm to predict when packet loss may occur. Net-sense that was developed in-
house, and the MCU uses this algorithm to help predict bandwidth issues on a network.
So let’s say someone is connecting from home using available 384 kbps bandwidth.
This is the bandwidth that the user understands that he is supposed to have on his
network connection. But as time goes by and the user goes into the conference, there is
no guarantee that this user will always have this same amount of bandwidth. Quite often
the bandwidth starts to decline which will result in packet loss for video and audio
streams producing playbacks that are less than optimal.
So when the bandwidth dips down, the MCU might start to send packet loss as a result
of the lower bandwidth. What the Net-Sense algorithm does is constantly check the
actual bandwidth on the users connection line—regardless of the bandwidth that is
actually connected to the MCU.
If we see the monitored bandwidth starts to decline, then we will automatically take
down the bandwidth requirements of the call by supporting a lower video resolution so
that a user will not reach a point where severe packet loss occurs.
For example, if less bandwidth availability is detected using the Net-sense algorithm,
then the user who is using 480p resolution is taken down to 360p resolution. This also
means that his connection will not drop to the minimum bandwidth needed, so if for
example, 360p can use 450kps if there is that much bandwidth, the video connection
will use this bandwidth potential accordingly and it would not be forced to go down to
384 kbps.
People really like this feature because it prevents packet loss and keeps things looking
good during a video call.

Security and Control
AES Encryption for secure conferencing
HTTPS, TLS, H.235
PIN protected meetings
Moderator PIN
Lock down meeting
Password protected WEB UI
Dual NIC
Now let’s discuss security and network control. While interoperability and access are
key to Avaya-Radvision®, security and control of the video conference is also critical.
This slide identifies the key capabilities that our Infrastructure supports in this important
area.
This area is another important aspect for our customers—especially for helping to
support large enterprises. We support the key standards for media encryption and
signaling. That is we support AES encryption for secure conferencing and we can also
use TLS and H.235 for the encryption of the actual signaling, and we have HTTPS for
secure web browsing. If you want to go into the MCU with a web UI and configure it as
you need to from a remote site, you can do it securely. In addition, we have PIN
protected meetings so the virtual rooms can be protected for secure meetings with
appropriately defined PIN setups so users then must enter a passcode if you choose to
set up a PIN protected meeting.
And there is a moderator PIN operation to securely set up a meeting for appropriate
moderator control. For example, one could lock down a meeting from the moderator
control if the moderator wants to lock a meeting once it has started.
We also have an option for dual NIC or Network Interface Card connectivity. Basically a
dual NIC connection with the MCU can be designed, so one can decide if they want to
separate the media and the signaling process from the management process setup.
And in that case the Media and signaling can go through the external network firewall
and the management control operations can go through a private network because you
want to make sure that you’re the only one that sees the management process.

JITC Certified
The Elite MCUs are JITC certified (Joint Interoperability Test Command) – This is
important for DoD/Federal Government. JITC professionally tests, operationally
evaluates, and certifies IT capabilities for joint interoperability, enabling information
dominance and increasing war fighter effectiveness for the nation.
Our MCUs were also tested with Radvision S40 Gateway. This testing is a very
important point to stress especially for the federal sales teams. This was run through a
long evaluation process by different governmental agencies to meet appropriate
guidelines and this is officially certified, tested and working in certain secure
deployments today.

Auto Attendant Logo Customization
Replace the Radvision® logo
Multiple languages supported
Multi-tenant friendly
As requested by many customers, the Auto Attendant Logo can be customized, so here
we will discuss the auto attendant logo customizations capability.
There are 2 options to connect to the MCU. One way is to you dial directly into a certain
conference or secondly an appropriate person can dial into a predefined number that
will be going into the auto attendant system. Can also dial using the MCU IP address.
For example, a company can set up to dial 0 and get this menu as shown on this slide
will call up a list of all the active conferences on the network. Here it is possible to
simply select the conference that one needs to join—in case you don’t remember the
conference number, for example.
Here is also an option for companies or service providers to customize the logo of the
auto attendant. So for example, there might currently be a default with Radvision logo
but if a service provider or a company wants to change this logo to their own, it’s easy to
do. Multiple languages are supported, and the system is Multi tenant friendly.
A customer can customize the logo information area to provide certain access
information. Service providers usually want to do this so they can sell these video
services as multi-tenant services and define the appropriate areas with the right
information for their specific customers.

Maintain the Telepresence Experience
Telepresence interoperability is a key feature with the Radvision® MCUs and Radvision
provides a natural experience in the VC room. Here in this slide, the screen shows the
speakers, and at the bottom are the other participants that are viewing the VC room
speakers. In the VC room setup, the presentation can be on a floor type monitor screen.
Vendors including Polycom, Cisco, Tandberg and Life Size have released new
telepresence systems into the market this year and each competitor is typically using
some kind of proprietary protocol. Some of the systems that are currently deployed are
more proprietary and some of them are less proprietary in terms of their operational
protocols. Cisco uses the proprietary protocol TIP which stands for telepresence
Interoperability Protocol which they are trying to promote as a key protocol.
The Radvision Scopia® MCU design team has put an emphasis on developing support
for video systems interoperability, and our MCU components can typically be designed
to interoperate in almost any telepresence deployment situation. This most often
includes those situations with our competitors’ components already in place. We have
implemented all the primary protocols of these four vendors to work with our MCUs. So
basically you can sell our Radvision Scopia MCU products into existing environments
that already have Polycom, Cisco, Tandberg and Life-size to interoperate transparently
with these systems.
One caveat regarding the Cisco system with telepresence: when connecting Cisco
telepresence systems into the Radvision MCU, you can only see it as a single visual
monitor segment on the system unless you include the new Radvision TIP Gateway into
your design which provides comprehensive Cisco interoperability support.
When it comes to the actual viewer experience, the Radvision MCUs provide the full
telepresence experience as if the attendees were in the room. If you are sitting in the

room viewing a three or four big screen monitor setup, you will see a video layout on the
big screens with the active speaker images and on the bottom of the screens, you will
also see other important information with certain session statistics. This way you can
see a panoramic image of the telepresence system and connect to other types of clients
while understanding important information. You can set up the sessions to see
everything you need to see.

Telepresence for Every Endpoint
This is a room set up with single monitor client that is connected to a Scopia® Elite
MCU conference. This MCU conference also has a telepresence room connected to it.
When you sit in such a room with this type of single monitor setup, we try to maintain
the telepresence experience so if a telepresence system is in another place that is
connected to the meeting, you will see a panoramic image of the telepresence system
in the single screen layout and this layout will change to 3 x 3 monitor type set up to
accommodate the 3 segments of the telepresence system like you see in this slide.
This solution approach enables multiparty communications with telepresence
Interoperability between different vendor telepresence systems in addition to standards-
based video conferencing endpoints which supports our cost effectiveness approach.

…Even for The Desktop
Here is a Radvision Scopia® desktop connection layout with the video layout. In this
example, the meeting has started and there is another image of a client with the
telepresence system set up along with the other participants in the meeting.
We want to stress that the telepresence experience is always maintained in some
capacity regardless of which connection you are using, as we try to support this same
type of user experience as much as possible so any telepresence set experience is also
provided for desktop like show on this slide.

Tandberg LifeSize
CiscoPolycom
Telepresence Interoperability
So to capsulize our interoperability regarding the MCUs, any standard device endpoint
can be connected to the MCU starting with all the Avaya’s latest unified communications
products and extending to any other serious vendor endpoints. This is an example of
how interoperable it is to connect any device any endpoints and desktop clients to this
MCU.

VoIP
VoIP
VoIP
SIP PBX
Room System
Telepresence
Scopia Mobile
Flare / ADVD
3G
ONE-X XT Series
The Power of Connectivity
Scopia® Elite MCU
In summary we can fully position to our customers that we offer powerful connectivity
and that nearly any device, any endpoints, clients, desktop clients can connect to our
Elite MCU system designs.

Scopia® Gateway for Cisco Telepresence
Full TIP implementation
Multi-stream video – 3 screens support
Complements the Telepresence story
Video, Audio and Presentation support
Scheduling: CTS-Manager and Scopia Management
This is picture of the Scopia® gateway that will enable additional interoperability
capabilities with Cisco telepresence systems. And it will provide multi-stream video
screen support. This gateway is really required for Cisco TIP telepresence—otherwise,
the Radvision video will only show one of the three telepresence screens.
The Scopia Gateway for Cisco telepresence is required to inter-connect a Cisco
telepresence system with a Scopia Elite MCU to support multi-stream video, audio and
content sharing.

Scopia® Gateways Family
H.323 / H.320 Connectivity
 ISDN and serial interfaces
Available Gateways
 Single and Dual PRI Gateway
 Quad BRI Gateway
 Quad Serial Gateway
No compromise on interoperability!
The gateways are really our legacy products and have been available for many years
now. The basic functionality is described here on this slide: the gateways support H.323
and H.320 over ISDN plus serial interfaces. Please note that SIP is not supported.
We have several different gateway products including a Quad BRI gateway, single and
dual PRI gateways, and a quad serial gateway. There are three ISDN gateways and one
serial gateway and the serial gateway is mainly used for military or certain other related
governmental project types.
It’s very important to understand that there is no compromise on third party vendor
interoperability here so you can connect each of these devices into existing systems
and have it work properly.

Serial Gateway
Very easy and intuitive to manage and operate
Direct connectivity to various encryption devices
 KIV7, KIV7/M, STE, KG-194
Four Serial interfaces – up to 1920Kbps
Very flexible call connectivity
 Signaling or Data triggered
Technical Overview
Our Serial Gateway is sold primarily for military usage.
Let’s discuss some of the specifics of the serial gateway product that are listed, this
gateway has been tested thoroughly with governments and international military forces
and including the US Army. It can be connected to various encryption types of devices
including kiv7, kiv7/M and the latest STE devices for satellite connections and even the
older KG 194 specification. Basically the serial gateway was tailored for secure
interfacing that will meet governmental or military standards around the world.

The first and only Video Gateway Qualified for
Microsoft Lync and OCS-R2
Scopia® Gateway for MS Lync
The Gateway approach we support here with the Radvision Scopia® Gateway for the
MS Lync is to leave everything in the Lync network the same, that is just add the
gateway and it will do everything it needs to do.
So with this approach, we don’t really need to touch any of the customers existing
deployment. We simply put the gateway in place and let the gateway do its job. Our
solution provides the following benefits:
• Preserves Lync user experience
• Provides a seamless Lync extension to the existing Video Call installed base
• Enables Investment protection for existing deployments
• Supports a scalable and affordable architecture

Architectural engineering considerations
Now let's further discuss the considerations you should understand to do the
architectural engineering to support these systems.

MCU Cascading
Meeting size
Geographical
location
Virtual MCU
What is it and when is it needed?
One of the most important design considerations to understand is around MCU
cascading. What is MCU cascading for creating a Virtual MCU and when is it needed?
Cascading is needed in two different scenarios.
1. First of all, it is used in the case of wide geographical system deployments. Let’s say
you have a company that has much distances between office branches. Let’s say there
is an office in New Jersey and there is an office in Paris and you want to have a
conference with the participants from both locations. In this case, the recommendation
is to include an MCU in each location geography to optimize the performance of the
video sessions. What we are saying is that in the situation where there are several
participants in each geo location, all participants in that given location will connect to the
local MCU and there will be one cascading link between MCUs. The purpose of such
cascading is bandwidth saving.
We will discuss this type of design further later in this course.
2. The second reason to use cascading designs is because of a meeting size. There’s
30 ports per MCU maximum in a standard Elite MCU 5230 configuration. If the meeting
uses a serious number of ports, then the session can automatically be cascaded across
MCUs to balance the session operations. So we want to use cascading when meeting
size exceeds the maximum MCU capacity so the meeting is automatically extended to
another MCU and the two MCUs are cascaded. The actual meeting number remains the
same regardless of the amount of MCUs involved.
So using cascading designs across large geographical distances or to support expected
large meeting sizes are the primary 2 reasons why cascading is needed in a video
system design.
There are several things to take into account with a cascading design:

When cascading two MCUs, one of the MCUs is the master MCU and the second one is
the slave MCU. The difference is mainly around the video experience.
Cascading another MCU is not recommended (meaning three level cascading). The
cascading link is SVC based like any video connection between two Radvision
products. Conference control is available for all meeting participants, regardless of the
MCU they are connected to.

Virtual MCU Benefits
Increase Scalability
Host XXXL Meetings
Save Bandwidth
Redundancy, Failover
Topology Abstraction
This slide presents a summary of our overall virtual system MCU benefits as can be
positioned for selling opportunities and in competitive situations. As we have discussed,
we have provided and designed high flexibility and usability into our infrastructure. This
includes increased scalability options with the ability to host even very large video
conference meetings. We have designed in tools that can provide support for efficient
bandwidth allocation and lots of redundancy in our component and system design
solutions.

Serial Gateway
Made for the Federal Market
ISDN
IMUX
Dialing Isolator
KIV7
Gateway S40
This is a high level diagram to illustrate how we use the serial gateway in our system
designs. So there is a local to the serial port. On the other side the port is connected to
the encryption device. In some cases there is an option to connect it to a dialing isolator.
Again this type of deployment is for certain government or military type designs or
where certain types of governmental security designs are required.

SCOPIA
VC240
Enterprise
DMZ
Partner Company
Home Worker
Router
SCOPIA
Management
SCOPIA® Gateway
for MS Lync
Microsoft Lync
Video Chat Client
Microsoft Lync
Client
Microsoft Lync
Video Chat
MS Lync
Server
MS A/V Edge
Server
SCOPIA XT1200 +
embedded MCU
Small Centralized Deployment
This slide shows where and how to deploy the gateway. On this slide we have the
gateway, the Lync server, and we have the XT1200 with embedded MCU.
All the components are within the Enterprise. Only the Edge Server is in the DMZ. With
H.323 devices, the firewall traversal is handled by the gateway together with the Edge
device. Whenever external users want to connect into the company, they need to be
federated over the Lync solution.
For a large centralized deployment, everything is ok in the same centralized location.
We could also put in an ISDN gateway to emphasize that we could use to connect with
ISDN users. Basically it is very similar to this previous deployment but expanded. For
example, one can add several gateways and several MCUs. All could be deployed in
the same centralized location.
Adding an Elite MCU instead of adding just a Lync A/V MCU to a Lync System
deployment will provide important advantages such as supporting HD video resolution
and support for continuous presence.
Another type of design could be created for a distributed deployment. In that case you
might have a headquarters where we would use Scopia® Management to integrate the
existing solution components and the Lync server.
On the DMZ you would have the Edge device and likely a Scopia PathFinder® for
Firewall traversal. This allows external endpoints and home workers to connect through
the PathFinder. One point to emphasize is if you have multiple Lync servers, one is the
master Lync server and others are slaves. Communications, like Registration is done
with the master. Why would you have an edge server and PathFinder? That is because
PathFinder allows you to connect with external endpoints like H.323.

Licensing, Design configurations
This section of the course is about the different bundles, licensing and pricing of our
Infrastructure portfolio that should be considered for system designs.

A La Carte Bundles
Elite MCU Purchase
Let’s talk a little bit about pricing. When it comes to pricing we have 2 different options
for selling and designing MCUs in a Video system. There is an à la carte option and a
bundled option.
The à la cart option provides pricing for the standalone MCU from the order listing and
then one can provide a specific proposal of components around it. The bundle option is
a package where one sells the MCU, along with the Scopia® Management system, a
Radvision Scopia® desktop client and optionally with mobile clients.

P/N Model Ports
55546-
00610
Scopia® Elite 5110 10 HD Ports
55546-
00607
Scopia Elite 5115 15 HD Ports
55546-
00606
Scopia Elite 5230 30 HD Ports
Elite MCU – A la Carte
Let’s take a look at the standalone à la carte models list here. The 5105 is a special
case and is not supported in a la carte packaging but only in bundles. Please note that
one can purchase the 5110, 5115, or 5230 separately (A la Carte) but that 5105 is only
sold as part of a bundle.

P/N MCU Model
55546-00002 Scopia® Elite 5110
55546-00003 Scopia Elite 5115
55546-00004 Scopia Elite 5230
Telelpresence
P/N 55546-00020
Increased Capacity
Telepresence provided at no additional cost with purchase of XT Telepresence or Scopia TIP Gateway
Elite MCU License Options
When you purchase a standalone MCU, there are two license options that you can
purchase. The first one is for the increased capacity license option. This actually
increases the capacity x2 or x4 as we have previously explained.
And the second license option is the telepresence option. That is, this option is for the
telepresence functionality described previously. A customer will need a telepresence
license to use the MCUs in a telepresence design to support that additional functionality
needed for telepresence setups. You should know that when customers purchase the
telepresence option, customers looking for optimized telepresence with Cisco and that
purchase the new TIP Gateway will receive this license for free.

Elite MCU Bundles
Increased Capacity Bundle
Increased
CapacityElite MCU Scopia®
Management
Scopia
Desktop
P/N MCU Model
54546-00007 Scopia® Elite 5105
54546-00005 Scopia Elite 5110
54546-00005 Scopia Elite 5115
54546-00006 Scopia Elite 5230
There are two types of MCU Elite bundles that we sell. The first type is the increased
capacity bundle where you get the Elite MCU, Scopia® Management, and Desktop
clients, plus the increased capacity key.
Please note: the bundle choices also includes the Elite MCU 5105 bundle pricing. The
5105 cannot be purchased a la carte; it can only be purchased in this type of bundle as
well the next option we are going to discuss.
Scopia Elite 5105 Increased capacity bundle includes: Scopia Elite 5105 MCU with X4
capacity license, Scopia Management suite with internal gatekeeper:
• 20 Multipoint Scheduler ports, 40 ports gatekeeper/B2BUA, 200 registrations
Scopia Desktop and Mobile, 20 Interactive ports, 600 Streaming ports, 5 Scopia Mobile
seats
capacity license, Scopia Management Suite with internal gatekeeper:
Scopia Desktop and Mobile: 40 Interactive ports, 600 Streaming ports, 5 Scopia Mobile
seats
• 60 Multipoint Scheduler ports,120 ports gatekeeper/B2BUA, 600 registrations
Scopia Desktop and Mobile:, 60 Interactive ports, 600 Streaming ports, 5 Scopia Mobile
seats

• 120 Multipoint Scheduler port, 240 ports gatekeeper/B2BUA, 1200 registrations
Scopia Desktop and Mobile: 120 Interactive ports, 600 Streaming ports, 5 Scopia
Mobile seats

Elite MCU Bundles
Increased Capacity and Mobile Bundle
Increased
Capacity
Elite MCU Scopia®
Management
Scopia Desktop Scopia
Mobile
P/N MCU Model
TBD Scopia® Elite 5105
TBD Scopia Elite 5110
The second bundle option is for the increased capacity plus the mobility bundle. So if
the client is looking for mobile connectivity and has many mobile users, then this is the
price you want to use. This price is slightly higher with the mobility support as it requires
additional infrastructure capabilities to be supported for mobility client connections.
The Scopia® Elite 5105/20 Increased capacity and Mobile bundle includes: Scopia Elite
5105/20 MCU with X4 capacity license, Scopia Management Suite with internal
gatekeeper:
• 20 Multipoint Scheduler ports,40 ports gatekeeper/B2BUA, 200 registrations, Scopia
Desktop and Scopia Mobile: 20 Interactive ports, 600 Streaming ports, 50 Scopia
Mobile seats
Scopia Elite 5110 Increased capacity and Mobile bundle includes: Scopia Elite 5110
MCU with X4 capacity license, Scopia Management Suite with internal gatekeeper:
Mobile seats
MCU with X4 capacity license, Scopia Management Suite with internal gatekeeper:
Mobile seats

MCU with X4 capacity license, SCOPIA Management Suite with internal gatekeeper:
Mobile seats

Elite MCU
5105 Bundle
Upgrade key Elite MCU
5110 Bundle
P/N 54546-00007 P/N 54546-00008
Elite MCU 5105 Bundle Upgrade
The customer that purchases the MCU 5105 bundle also gains a future option to
upgrade the 5105 to a Model 5110 version because both models use the same
hardware. So customers with the 5105 can buy this version now and upgrade to the
5110 version in the future in a cost effective manner. The upgrade price also includes
the appropriate upgrade support for the Scopia® Management software.

P/N Gateway Model
55782-00602 Gateway P20
55782-00601 Gateway P10
55785-00601 Gateway B40
55783-00601 Gateway S40
Scopia® Gateways Models
This is the Gateway model pricing for Scopia® ISDN/PSTN Gateways and our Serial
Gateway. We have logical part numbers for the Single and Dual PRI Gateways choices
+ the Quad BRI Gateway and our Quad Serial Gateway listed here.

Scopia® Gateway for MS Lync Ordering
When ordering a Lync Gateway, Scopia Management is No Extra Charge
 Customer pays for support only
P/N Product Name
55548-00001 Lync Gateway – 10 ports
55591-00010
and
88591-00021
Scopia Management
– 25 ports
55591-00010
and
88591-00021
Scopia Management
– 10 ports
For our Lync Gateway, there are two basic ordering options:
• The Lync Gateway with 10 ports
• The Lync Gateway with 5 ports
Basically these options use the same hardware. Keep in mind that Scopia®
Management (formerly iView) is a very important part of the solution so don’t charge
additional money for Scopia Management. When ordering the Lync gateway you get
Scopia Management for free. We only charge for the support.

Services
Services are an important part of our solution. In this chapter we will briefly discuss the
available services.

Avaya Services
What about Avaya Services Support?
For Radvision® products, an Avaya
maintenance package is required for a
minimum of the first year of operations.
There are multiple packages and choices from Avaya Services that can help you and
your customers with our video conferencing deployments. With our Radvision portfolio,
maintenance is required.
Specifically for direct Avaya sales, hardware and software maintenance is required and
for indirect channel sales, hardware-only maintenance is required. Contact Avaya
Services teams for the different service and maintenance options that are available for
customer sales.

Preparing for the customer meeting
Now let's overview information about design scenarios in context of engaging our
customer meeting discussions.

Questions to Ask
CUSTOMER SCENARIO: Prepare your questions
 Centralized or Distributed deployment?
 How many rooms?
 How many employees?
 How many video enabled?
 Mobile users?
Here are some questions that are quite important to ask your customer when you start
to design the video system. These are really the basic key questions to get answers for
from your customers that will help you plan the design accordingly.
first of all, you want to know if the deployment is to be a centralized or a distributed
deployment and all the related usage scenario information about the video network
deployment specifics.
You also want to know how many rooms the customer has for his video conferencing
plan, because an HD room is connected to an HD port on the MCU etc. and you need to
know how the rooms will be set up with what types of resolution support to map out the
right amount of ports. And you want to know how many employees will need to be HD
enabled at 720p and 1080p and how many users can be set up using standard video
resolutions.
You also want to know how many mobile users will be part of the deployment. Taking all
that into consideration will provide you with the information tools needed to develop a
proper design. Specifically, this information can be used to help you exactly calculate
the capacity of the MCU you will need to support for a proposal.

Bandwidth Vs Resolution
What video resolution should you expect?
Bandwidth* Resolution
Up to 384K CIF
384K 360p (352p)
512K 480p
768K 720p30
1.8M and above 720p60 / 1080p30
*H.264 High-Profile isn’t supported by the Scopia® Elite MCU
This is a chart that will help you understand bandwidth and resolution capacities to
discuss with your customers so you know what resolution you get for what bandwidth
that you have to work with. CIF stands for Common Intermediate Format used in lower
video resolution formats.
This chart is slightly different than the bandwidth capabilities that you’ll get on the XT
5000. For example, the XT 5000 supports the high profile option capabilities that Elite
MCU models do not support. So it’s really important to emphasize that this is an
important chart to use for these MCU models when doing a system design, and it is
different and includes higher bandwidth than the XT 5000 uses.

Polycom
Cisco-Tandberg
LifeSize
Competitive Landscape
Let’s turn our discussion to overview today’s competitive landscape for video call
infrastructure and how we would position our solutions with our customers. We support
key differentiators with our Elite MCU including NetSense®
and SVC support that is not
available from our competition.
With the Elite MCU models, here are 3 main competitors. The first is Cisco, the second
one is Polycom and the third one is LifeSize.
Cisco offers several different MCU models. Lately they’ve developed a new MCU called
the M5300. They also offer models named Codian 4500 and the MSE 8000.
Polycom has RMX family starting from the 1500 through the 2000 and the 4000.
And Life-size has only one MCU model.
Now let’s look at more specifics for each of the competitors.

Cisco - Tandberg
Key Differentiators
True dynamic resource allocation
 Capacity should be statically configured
Telepresence interoperability
 Only available on the Telepresence Server
Virtual MCU
SVC + NetSense®
Price is way more expensive
We will start our discussion with the Cisco MCUs. The Cisco MCUs are a flat capacity
MCU. The Cisco MCU models are like the Radvision Scopia® Elite MCUs but without
increased capacity option or port scaling so that is the reason why we call these
products a flat capacity MCU.
This also means that each participant connected to the Cisco MCU will consume one
HD port regardless of the resolution to be used in a video call and this cannot be
changed. So Cisco has several MCU models from 12 ports up to 40 ports. For the port
sizes, this is the maximum capacity. For example with the largest Cisco MCU model,
one cannot go above 40 ports.
first of all when you want to have a large meeting, you connect only to a single MCU.
What they are doing is actually dialing between all of the MCUs in the system and their
management system will not do this automatically.
The telepresence center is only supported on the biggest chassis – the MC 8000 using
a telepresence setup. The 4500 which is the most widespread MCU sold by Cisco, does
not have any telepresence support in its capabilities.
The price of the Cisco units with SVC support is way higher than our products. Check
Cisco links for information regarding their current pricing and capabilities. On the
Radvision® site there are detailed presentations about each of our primary competitors,
so you can check with those presentations for additional information as needed.

Polycom RMX
True dynamic resource allocation
 CMA Desktop is always counted as HD call
 Cannot connect to some TP vendors
Continuous Presence – Size matters
 RMX can only do 16 participants
SVC + NetSense®
Key Differentiators
Let’s now discuss Polycom MCUs. There is a family of products from the smallest which
is the 1500 Model and the largest MCU which is the 4000. Here’s an important point
regarding RMX family of products. When you connect to the CMA desktop client from
Polycom and you connect the RMX MCUs, they typically have a problem with the
resource calculations. In each use case, each desktop client will consume a full HD
port. Like Cisco, Polycom cannot support using a quarter ports like we can. It seems to
us that there is a problem with the actual calculation using the common ports.
Of course, they also do not support SVC yet and Net-Sense like we do. They say they
have increased capacity capabilities and they say this is built into the MCU and you
don’t need to buy increased capacity but the increased capacity from Polycom is only
for up to 360p type resolution. In any case the Polycom setups will still consume an HD
port when you connect. Let’s look at this a bit further: Elite MCU can accommodate up
to 120 ports with the increased capacity option and is fully flexible.
With the Elite’s dynamic port capacity and resource model, any combination of endpoint
capabilities can be supported without complex configuration changes. The Elite is more
flexible and allows customers to tailor the solution to their needs. With a pure HD
deployment, there is no need to purchase the increased capacity option resulting in a
more competitive price point for the Elite. Other customers, who wish to have a hybrid
deployment of HD and SD, can purchase the increased capacity option which brings the
Elite to about same price as the Polycom RMX.
With the Elite, additional calls can be added even after the maximum capacity is
reached by automatically re-negotiating the least relevant endpoint’s connection to a
lower resolution. This frees up resources for the new endpoint to join and allows the
Elite to dynamically accept additional calls. With Polycom, the additional new endpoint

would be rejected. Polycom’s solution have two working modes – Fixed and Flexible
resource allocation.
Polycom’s Flexible Allocation Mode has serious flaws. The RMX was designed as an
on-demand platform with scheduling and resource reservations requiring the CMA
application. Polycom CMA does not support the RMX in Flexible Allocation Mode. CMA
cannot dynamically track the amount of resources the RMX is using as it does not
communicate the resource load to CMA. Therefore, the RMX must be configured to
Fixed Allocation Mode where the RMX reserves the same amount of resources whether
an endpoint is an HD room or a lower resolution desktop. This is an extreme waste of
resources.

LifeSize Bridge
Elite MCU has variety of models
 LifeSize has only one size – 16 ports
 Optional shared encoder for 48 participants
Dynamic resource allocation
No Mobile connectivity
No real scalability
SVC + NetSense®
Key Differentiators
Life-size is fairly easy to compete with. Here on this slide, you see listed some of the of
the key differentiators between our products and Life-size. If you really look and
compare the products they do not really compare with any of the capabilities and
features we have discussed here. It’s very easy to beat the capacity and show our
capabilities are better all the way around.
Having only one size MCU with 16 ports, makes it easy for us to compete with larger
system designs. There is no mobile connectivity and they don’t have interoperability like
we do. And of course there is no SVC or Net-sense type of capabilities.

Competitive Edge
RADVISION® Polycom Cisco-Tandberg
H.323 Endpoints presence  HDX only OCS Only
Native Telepresence
connectivity
Tandberg, Polycom, LifeSize TP
 
(Polycom only)

(Using MCU ports)
Firewall Traversal   
Encryption   
Scalability Unlimited N/A
Up to 6
Gateways
MCU Virtual rooms presence 
(Pool of MCUs)

(Specific MCU)

(Specific MCU)
Auto attendant presence   
Virtual MCU support   
This slide summarizes the competitive edge we have with with Polycom and Cisco
regarding our Lync Gateway. Basically since our solution offers transparent deployment
into an existing Microsoft Lync environment, we provide a better value with better
interoperability to support key features that a customer wants to have access to.

Frequently Asked Questions
Now that we have discussed the competition, on the following pages, we will address
some questions your customers may ask about Scopia® Infrastructure.

Question 1 of 8
When will Elite support H.264 High-
Profile and 1080p60?
There are no plans for supporting those on
the current Elite platform. We are looking
into possible options for supporting it in
future products.
When will Elite support H.264 High-Profile and 1080p60?
There are no plans for supporting those on the current Elite platform. We are looking
into possible options for supporting it in future products.

Question 2 of 8
Yes, Radvision SVC follows all the UCIF
guidelines defined by UCIF for SVC
implementation. Furthermore, Radvision’s
CTO is the UCIF SVC chairman.
Is the Radvision® SVC standard?
Is the Radvision® SVC standard?
Yes, Radvision’s SVC follows all the UCIF guidelines defined by UCIF for SVC
implementation. Furthermore, Radvision’s CTO is the UCIF SVC chairman.

Question 3 of 8
Which video resolutions can Elite MCU
encode / decode?
Elite MCU can encode CIF, 4CIF*, 352p,
480p, 720p and 1080p video resolutions.
Decoding is supported for these resolutions
along with all the resolutions in-between.
Which video resolutions can Elite MCU encode / decode?
Elite MCU can encode CIF, 4CIF*, 352p, 480p, 720p and 1080p video resolutions.
Decoding is supported for these resolutions along with all the resolutions in-between.

Question 4 of 8
Does Elite MCU support H.239
Transcoding?
No! This one is currently not supported.
We are looking into possible options for
supporting it in future products.
Does Elite MCU support H.239 Transcoding?
No! This one is currently not supported. We are looking into possible options for
supporting it in future products.

Question 5 of 8
Does Elite MCU have an official published
API?
No! All the Elite MCU functionalities are
supported using the Scopia® Management
API. This one can be purchased separately.
Does Elite MCU have an official published API?
No! All the Elite MCU functionalities are supported using the Scopia® Management API.
This one can be purchased separately.

Question 6 of 8
Does the Gateway support native SIP?
No! It only supports H.323.
.
Does the Gateway support native SIP?
No! It only supports H.323

Question 7 of 8
Is the S40 Gateway JITC certified?
No! Elite MCU is JITC certified and it was
tested with our S40 Gateway.
Is the S40 Gateway JITC certified?
No! But the Elite MCU is JITC certified and it was tested with our S40 Gateway.

Question 8 of 8
Does Elite MCU support native TIP?
No! Elite MCU does not support native TIP.
For TIP connectivity, the Scopia® TIP
Gateway is needed.
Does Elite MCU support native TIP?
No! Elite MCU does not support native TIP. For TIP connectivity, the Scopia® TIP
Gateway is needed.

Key Messages for Scopia Infrastructure
Interoperable with nearly any endpoint
Easily deployed, flexible configurations, options
Highly secure, field fixable and available
Scalable and distributed
User friendly, customizable, high value
This slide summarizes key messages that you want to convey to customers to help you
close a deal and position differentiation for our solutions.
As we have discussed in this course our solutions:
• Are highly interoperable with nearly any endpoint you might see being used today
• Our MCUs are easily deployed with flexible configuration choices and options
• Our MCUs can be integrated into a secure, field fixable and highly available system
designs
• Systems designs can be scalable and optimized with cascading deployments
• Our systems ore the best value on the market today with regard to capabilities and
pricing

System Design Case Study
Let's take a closer look at a case study of system design that will illustrate a couple of
key considerations.

SVC
Geographical Cascading
Virtual MCU
Let’s examine the design considerations based on an actual example for a large
enterprise that has global offices In North America and Asia. This type of system design
will benefit from geographical cascading that will create a virtual MCU. There is
additional information presented about this type of cascading design in the Scopia®
Management course as this product is a key part of the solution too.
Let’s start by saying that we have office locations in Asia and we want to have this video
conference with our Asian offices based from a North American office in New York.
There are 2 options for this type of design.
The first option would be if the company decides they want to have all the MCU
deployments in New York. In that case all the client endpoints world wide will connect
directly to the MCU deployment in New York. All the connections will need to connect
over long distances from Asian offices to New York, so they will consume a lot of
bandwidth as each office connects across the oceans to the deployment in New York.
So here is what we really should do to overcome this bandwidth issue. That is to
minimize this issue, we should actually deploy another MCU in a certain office in Asia in
a cascading design to create a virtual MCU. Then the local endpoints in other Asian
regional offices will connect to the MCU deployed there. When the first participant in the
Asian office joins in the meeting, he will connect to a more local Asian MCU
automatically.
A meeting and virtual room meeting doesn’t care which MCU is being used because all
of the attendees are dialing the same virtual room number which are properly integrated
and supported by Scopia Management in our cascading design. So as soon as the first
participant joins in the MCU, Scopia Management software that has been properly setup
will create a cascading link between the MCUs. This cascading link will also be SVC

based to help insure the conference performance is good. We are using the SVC
benefits of our technology to keep the bandwidth quality optimized over long distances
and the users in Asia will connect into the MCU setup in Asia and that entire group will
be set up for the video meeting that will link to the North American infrastructure.
This cascading design allows that we only consume one time bandwidth across the long
distance connection from the Asian office with the MCU to NYC and that MCU
compared with multiple endpoints each directly connected to New York from Asia, like in
the scenario where there was only one MCU in NYC for the entire session attendees.
The cascading design is important to keep in mind for this type of system network
design—linking is set up by Scopia Management so this cascading is done
transparently for the users. See the Radvision Scopia® Management course for
additional details.
From the dial plan perspective, everything is the same for all users no matter their
location. That is the dial plan doesn’t care about locations and the video experience is
maintained as a high-quality experience. Technically, the first MCU is a master CPU and
the rest of the MCUs that are in the system design are slaves to the master MCU in
NYC. Slave participants will see continuous presence coming from the master, and it
will also include the active speaker. There is no option to remove the active speaker like
you can with a personal video layout with the master MCU. However this is the small
limitation of this type of design, and in reality not much of an issue.
We only have one level for cascading; that is, only a master and a slave. So you cannot
connect a slave MCU to another slave. But a master can cascade with up to 32 MCU
slaves, so large systems can be supported.

Summary
Additional resources
Now let's wrap up and summarize what we have discussed in this course.

 An MCU or Multipoint Control Unit hardware infrastructure is a
bridge that interconnects video calls from multiple sources
 For a multi-party video call with more that 2 people in different
geographical locations, each person will dial into the MCU
 We currently offer 4 different Scopia® Elite MCU models and 3
families of Gateway hardware infrastructure components
 Scopia Infrastructure differentiation includes Flexible Resource
Allocation, Increased capacity options, SVC, and NetSense®
 You can now recognize the connectivity, cascading designs and
the interoperability benefits of Scopia Infrastructure products
 You should now understand when and how you can configure a
la carte licensing and when to provide bundle pricing
 You should be able to ask key questions to help you design,
engineer and price an optimized system for your customers
 Be able to analyze competitors’ offers and present the benefits
that Scopia brings to you and your customer
Course Summary
You should now understand the components and key features of the Scopia®
Infrastructure portfolio including the flexibility of our design such as our flexible resource
allocation capabilities.
You should recognize the connectivity configuration including cascading designs and
the comprehensive interoperability benefits of Scopia Infrastructure products.
You are now able to analyze competitors and help your customers understand the real
value of our products vs. the limitations inherent in competitive offers and with this
information you are now ready to present the benefits that Scopia brings to you and
your customer.

Resources, Links, and Documentation
Product Manager
 Itay Reiner itay@avaya.com
Please connect to the Avaya Sales Portal for Avaya associates or the Avaya Partner
Portal and search for additional Radvision® information
Radvision Web Site
 http://www.radvision.com/Products/Infrastructure/MCUs/SCOPIA-Elite-5000-MCU/
 http://www.radvision.com/Products/Infrastructure/Gateways/
 Radvision Youtube Channel
http://www.youtube.com/user/RADVISIONCorp
The Radvision Partner Portal (RVSN4U)* also includes:
 Sales Presentations, Datasheets, H.460 White Paper, Competitive Analysis
 Release Notes, Product Manuals, FAQ
*Please note: disconnect from Avaya network or VPN to access RVSN4U portal site
Here is a list of the online tools we have developed to help you with further information
research. You may find some useful information in the Radvision YouTube Channel.
This slide provides also contact information for the product manager and links to the
product information on the Radvision website and on the Partner Portal.
You have now reached the end of this course. We wish you success in selling Scopia®
Infrastructure.

Scopia Infrastructure Guide

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