1. AMMAN STREET, SEOUD TOWER
SALMI YA, Hawally Governorate
Kuwait
h:
m:
+96550400381
+96596089264
MOSTAFA AMMER
SYSTEM ADMINISTRATOR
AL SAFOAH GLOBAL COMPANY
mostafa.ammer@hotmail.com
My
Website:
https://www.mcpvirtualbusinesscard.com/VBCServer/MOSTAFA
AMMER/interactivecard
My Blog: http://lnkd.in/tYXVKC
Kuwait Mar 2012 - Present
Objective
Goal-oriented and collaborative IT professional with more than eight years experience applying
hardware and software design, installation, administration, and configuration to support
growing businesses. Seeking a challenging and rewarding Network Administrator position
where my experience, training, and unique abilities, coupled with my strong sense of
motivation, would be of mutual benefit
Summary
MICROSOFT CERTIFIED SOLUTION EXPERT
Solution-oriented, highly analytical and resourceful candidate with extensive experience in
network
administration and support. Proven ability to provide creative and effective server and
networking strategies through the application of highly developed problem solving skills.
Expert administration and troubleshooting skills for all Microsoft operating systems and
Windows Server products. Exceptional technical education; consistently keeping current with
emerging network technologies. Team player with reputation for providing excellent user
service; tenacity to work with demanding clientele. Able to travel and maintain a flexible
work schedule.
• Network Development: Skilled in managing local and wide area network connectivity through
maintenance and troubleshooting of routers, switches, hubs, network cards, and dial-up
networking. Seven years of workstation and server experience within a LAN environment
through proactive LAN administration roles. System architecture design (LAN and WAN)
experience. Strong knowledge of implementing and utilizing remote network management and
monitoring tools (LAN Desk, WebEx, Microsoft RDP).
• Small Business Specialist: Seven years of experience in supporting the technical needs of
small businesses with emphasis on Security and OS configuration, DNS, Group Policy,
hardware support, storage, and raid methodologies. Successfully completed Microsoft
technical exam, small business sales, and marketing skills assessment. Strong knowledge of
the Small Business Server Suite.
• Certifications: MCSE, MCSA, MCITP,MCTS,MCP, A+, Network +, CCNA self steady
Work History
AL SAFOAH GLOABAL COMPANY
SYSTEM ADMINISTRATOR
Microsoft Certified Systems Administrator: Support dozens of small to medium sized
businesses, remotely
monitoring established network infrastructures from the Sacramento office, and
implementing changes as
needed to maintain a secure and efficient network. Analyze, design, develop, recommend,
and present data
MASTER CER
MASTER CER
username: RV41345
password: 48395356
Bachelor's CER
MCSE
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2. Kuwait Sep 2011 - Jan 2012
KUWAIT CITY, Kuwait Dec 2010 - Aug 2011
network solutions. Perform preventive maintenance and develop technical installation work
plans. Implement
network and software upgrades and modifications. Provide data backup and recovery,
quality assurance
reviews, and accurate risk assessment. Build and maintain PCs and the functionality /
security of virtual
private networks (VPNs). Employ various tools such as Microsoft MBSA (Microsoft Baseline
System
Analyzer) to assess security requirements and provide full network migration solutions.
• Established a secure, central location for customer / technical documentation that is readily
available and
accessible to all technical staff members; used Microsoft SharePoint portal server.
• Recommended and implemented customer questionnaire to track satisfaction rates for the
services and
products provided.
PROJECT IMCO Construction & Engineering Co.
SYSTEM ADMINISTRATOR
1. Manage and working in manage engine service desk plus program
2. Managing and working in manage engine desktop central program (Desktop
Central enables configuring and managing desktop from a single point)
3. With the pre-defined configuration Options Administrators can perform almost all
the regular desktop administration / management Activities.
4. Managed application patches, data backup, security changes and network
configuration.
5. The ability to execute custom script gives complete administration control Over
the desktop. The Web-based user interface allows for applying the configuration to
a single or group of desktop using a powerful filtering capability.
6. Manage administration functions utilizing Active Directory to facilitate password
resets, establish email
7. accounts, address log-in issues, manage group access, etc.
8. Configure and implement Group Policy Objects in AD Create NT accounts and
perform a wide range of
9. maintenance functions including back- ups.
10. Enforce security policies and keep environment up to the company standard.
11. Identified, reported and resolved network security violations.
Kuwait Investment Authority
SYSTEM ADMINISTRATOR
1. Architected and led the deployment of the company Active Directory network.
2. During deployment, servers have been migrated from Microsoft Windows server
2000 to2003.
3. Deployed Microsoft Exchange 2007 server and migrated user mailboxes from
Exchange 2003 to 2007.
4. Performed daily maintenance of network resource tasks such as creating,
modifying, and removing user
5. accounts within Active Directory, managing FTP data files, updating DNS records,
performing SQL database optimizations, Exchange server user and mailbox
management, and managing Live Communications contacts and user updates.
6. Implemented network IT server and domain security policies hardening security.
7. Acted as a resource to staff and clients on new software applications, hardware,
server, and network technology changes.
8. Hardware, software and network connectivity issues for over 1000 workstations
and 1200 end- users
9. Supports, Implement, configure & troubleshoot Microsoft Windows XP (Prof., H.E.)
Windows Vista & Windows7
MCSA
MCITP
MCTS
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3. KUWAIT CITY, Kuwait Sep 2010 - Mar 2012
EL DAJIGE, Kuwait Jul 2008 - Aug 2010
10. Network Administration and Support Perform back-up operator functions using
VERITAS and Net Backup Software.
11. Troubleshooting, installation, maintenance, and support of Hardware/Software.
12. Network/ Data communication systems.
13. Configure printers & scanners communication, drivers, and Virus Scanning.
14. Configured and installed routers, switches and wireless controllers.
15. Responded to all client requests for technical support by phone, email and the
inter-office chat service.
INC Technologies
SYSTEM ADMINISTRATOR
1. Installed, Configured and Monitored the Windows 2003/ 2008 Servers and Clients.
2. Configured and Managed CISCO Routers.
3. Worked on Ethernet / LAN Switching, VLANs, WAN Interface Configuration, VTP
Configuration, WAN Technologies.
4. Created User-Level Security, Disk Quotas, Print Management and Printing
Priorities to Users, Blocking Internet to Certain Users, Sharing Printers, Files &
Folders to Users, Mapping Drives.
5. Manage and secure user accounts-Monitor tuning system performance,storage
management, system security, print management, capacity management and
network connectivity.
6. Installed and configured Active Directory, DNS, IIS and WINS on the Servers.
7. Troubles shoot Hardware and Software issues while building the Servers.
8. Connecting LAN/WAN Computers through RAS connection and solving the
Connectivity Issues.
9. Designed, Configured, Monitored and Trouble shoot LAN/WAN.
10. Security Patch Management by using Microsoft SMS.
11. Monitored switches, hubs, routers, file system, CPU utilization, and drive space.
12. Weekly Backups of Mail Boxes and User Data.
13. Restricted users from installing new software’s on their machines, changing
desktop settings,Sharing and mapping drives, Administrative and other rights.
14. Assist in or act as the primary individual in evaluating the efficiency of server and
client Operations and makes.
15. Recommendations involving equipment and system efficiency need
for Replacement and adequacy of services for classified and unclassified systems.
16. Perform other specific System Administration duties as defined in Working
Practices.
Americana
SYSTEM ADMINISTRATOR
1. Set up, configure, and support an Active Directory 2003 domain with Exchange
2003 for 100+ internal users and 60+ external Windows 2003 Terminal Server
users.
2. Install and support Microsoft Office 2003 suites, email Clients, Quick Books
Enterprise, Platinum, ADP
3. client, Norton Antivirus, and other software configurations.
4. Build, repair and support workstations running Windows 2000 and XP, setup
Laptops with VPN connection Remote Desktop for terminal server users.
5. Troubleshoot TCP/IP; DHCP; DNS; Group Policy and network performance issues.
6. Perform full and incremental backups of file server, Exchange, ADP and
Accounting system using VERITAS 9 and Motzy.
7. Design and implement Disaster Recovery Plan.
8. Provide technical support and guidance to users.
9. Lead and directs the work of a PC specialist and Interns.
10. Interact with vendors such as ISP and others.
11. Develop technical documentation, standards and policies.
12. Rely on extensive experience and judgment to plan and accomplish goals.
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4. CAIRO, Egypt Dec 2007 - May 2008
CAIRO, Egypt
Morgantown, WV, United States Jan 2012 - Jan 2013
Easy Soft Software
SYSTEM ADMINISTRATOR
1. Completed network documentation of LAN/WAN environment.
2. Created test environment for WSUS server.
3. Modified group policy to deploy Critical and Security Updates to test
workstations.
4. Created a script to control download intervals for Critical & Security Updates.
5. Deployed Critical and Security Updates to the production environment.
6. Monitored and maintained the Barracuda Spam Firewall device.
7. Installed network Cat 5e cable for a network printer.
8. Configured the network printer and workstations to function over the network.
9. Resolved many local area network bandwidth problems.
10. Researched possible external hacking problems.
11. Continually worked on bandwidth monitoring software.
12. Periodically monitored event viewer on our Windows Servers for any errors..
13. Researched possible anti-virus alternative from Symantec to Forefront Client
Security
IBM
Technical Support
1. Provide help desk support and remote technical troubleshooting using Microsoft
Remote Desktop and WebEx remote control software.
2. Meet with and educate customers on networking environments and client service
offerings.
3. Survey customer needs to provide complete system analysis and recommend
technology solutions.
4. Proactively maintain current knowledge of competitive products and services.
5. Translate business needs into network solutions and deliver in-depth, high-
level technical presentations.
6. Troubleshoot hardware problems with network cards, video cards, sound cards,
motherboards, modems etc.
7. Installed, configured and maintained printers for entire company.
Education
GRANT TOWN UNIVERSITY
MASTER DEGREE IN COMPUTER SCIENCE, System, Networking, and LAN/
WAN, COMPUTER SCIENCE IN NETWORK MANAGEMENT
GRANT TOWN UNIVERSITY
MASTER IN COMPUTER SCIENCE, System, Networking, and LAN/WAN
Management/Manager, 2013 - 2013
Grade: Excellent
university website for verification
http://www.granttownuniversity.com/PLA/StudentArea/CredentialsVerification/
CredentialVerification.aspx
username: RV41345 password: 48395356
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5. CAIRO, Egypt Sep 2002 - Jul 2006
Technical Skills (Expert)
7-9 Years Experience, (Last Used 7-9 years ago)
MCSE-MCITP-MCSA-MCTS-MCP (MICROSOFT ) Feb 2013 - Has no expiration
Pharaohs Academy for computer science
and information system
Bachelor's degree in Computer Systems Networking and Telecommunications,
Networking and Telecommunications
Pharaohs Academy for computer Science and information system
Good, Computer Systems Networking and Telecommunications, 2002 - 2006
Grade: Good
Activities and Societies:
Coursework in computer science, Electrical engineering and physics
Coursework in information technology Software Architecture coursework
Skills
Operating systems:
Windows 2008/2003/2000/NT 4.0 Windows XP/7. FreeBSD/ UNIX/Linux.
Hardware:
Cisco routers & switches, Linksys, Wi-Fi AP’s, Macintosh; Dell/EMC hardware, miscellaneous
PC hardware, IDE hard drives, SCSI devices, Direct Attached Storage. HP Proliant servers
(3rd-5th gen.)
Software:
Active Directory, Microsoft Office Suite, VMware, Symantec Antivirus, System Manager 8.0,
Acronis Backup, MS Navision Axapta, Lotus Notes, Symantec Backup, MS SQL Server,
Windows Terminal Server, MS Proxy Server, Dame Ware NT Utilities, Radmin.
Networks/Protocols:
Ethernet 802.3, TCP/IP, DHCP, DNS, WINS, ARP, FTP, Telnet, DSL/Cable, hubs, cabling, SMTP,
POP3, NAT, VPN, VLAN, RIP, Ethernet 802.11, LAN/WAN
Certifications
Microsoft® Certified Professional Transcript ID: 1041427
Microsoft Certification ID : 9860885 Access Code: MIDOVITA ( ALL
CAPS LATER )
MCSE Microsoft Certified Solutions Expert
MCITP Microsoft® Certified IT Professional ï´¾MCITPï´¿
MCSA Microsoft Certified Solutions Associate
MCTS Microsoft® Certified Technology Specialist ï´¾MCTSï´¿
BUSINESS CARD WEBSITE ( PRESS ABOUT ME )
https://www.mcpvirtualbusinesscard.com/VBCServer/
interactivecard.aspx?tag=MOSTAFA+AMMER&wa=wsignin1.0
This next-generation resume was created using VisualCV
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