Resume

1. Highly organized and structured Software and IT Business Analyst professional with 10+ years experi-
ence. Analytical and organized, with ability to identify needs and implement effective solutions. High
level of performance in relationship building, project management, and decision-making. Excellent
written and verbal skills with the ability to present and facilitate at all levels from Board Room to
Team Room.
Business Analysis ▲ Product L aunches ▲ Partnerships ▲ Strategic Pl anning
Monther|Wahhab
Executive Summary
Business Skills
▲ Leading Teams, Project Management, Design, Scope, Milestones, and Rollout
▲ Compensation Analysis, Functional Specification, Design, Build, and Test
▲ Communication and Presentation Skills, Proven People Manager
▲ Expert Knowledge of Relational data base systems and applications,
TOAD SQL queries, TrueComp, Visio, Informatica and MS Office
Eberlʼs Claims Services for State Farm - Bloomington, IL Oct 2014 - Current
Insurance Adjuster
▲ Investigate and process insurance claims to gather pertinent information.
▲ Handle auto and property claims to determine the extent of damage to property.
▲ Establish liability regarding injuries and third party property damage after an accident.
▲ Verify that coverage applies and issue payments to indemnify the parties involved.
Anham - Kuwait, Kuwait May 2010 - Oct 2010
Project Manager
▲ Managed the project plan of a $2.3 Billion Prime Vendor contract.
▲ Created and implemented the Supply Chain process for perishable and semi perishable
food products to service 100 food facilities throughout Iraq and Kuwait region.
▲ Established and executed for on time delivery cycles that successfully delivered goods on
time to customers.
▲ Improved customer satisfaction and met the 97% fill rate requirement.
▲ Generated daily, weekly, and monthly reports criteria and forecasting for internal and
external performance measures.
Professional Experience
7124 Mumruffin L ane ▲ Austin, Texas 78754 ▲ (925) 922-0562 ▲ montherwahhab@gmail.com

2. Monther|Wahhab
Business Analysis ▲ Product L aunches ▲ Partnerships ▲ Strategic Pl anning
Professional Experience con’t
Callidus Software - San Jose, CA Oct 2006 - Oct 2008
IT Business Analyst
▲ Managed the implementation of an automated sales commission system and Enterprise
Incentive Management (EIM) tools for several projects for various industries to process
commissions and bonuses for the sales organization.
▲ Led discovery sessions with customers to document business requirements, and transform
them into functional requirements for design review sessions.
▲ Analyzed customer requirements and provided recommendations and Gap analysis for
business processes to meet the customer needs and expectations.
▲ Designed business rules required to efficiently process sales data, and transform it into
meaningful information for commission payments and better management decision
process.
▲ Created test criteria to meet User Acceptance Testing (UAT) standards to meet
customer's expectations for full product and process implementation.
Wahhab Real Estate - Livermore, CA Jan 2002 - Mar 2006
Real Estate Broker
▲ Negotiated property leases and service contracts for owners, resulting in positive cash
flow in an otherwise volatile marketplace.
▲ Prepared and negotiated residential & commercial purchase and sale agreements.
▲ Performed all accounting functions for a real estate development, brokerage and
management company.
▲ Analyzed investments and created financial models to confirm project feasibility.
Arrow Electronics - San Jose, Ca Oct 1997 - Aug 2001
IT and Software Business Analyst
▲ Developed, implemented, and project managed the Motorola Blue Chip design win
programs for all semiconductor supplier databases and increased profits from $500K to
$4 Million in one year.
▲ Worked with senior management to establish a rewarding sales commission
compensation criterion for the global sales team.
▲ Analyzed, calculated, and processed the payment execution of the commission incentive
plan to payroll.
▲ Demonstrated high performance and executed critical decisions when working in
pressure situations.
7124 Mumruffin L ane ▲ Austin, Texas 78754 ▲ (925) 922-0562 ▲ montherwahhab@gmail.com
Education
California State University - Sacramento
Bachelor of Science - 1997
Major: Business / Finance Minor: Economics
GPA: 3.67, Major GPA: 3.82.
Insurance classes / State Licenses / Certifications
2013 - 2014
Texas, Florida, Indiana, Kentucky, Louisiana,
Mississippi, Michigan, South Carolina