1.
MoniqueDavis
800 Soundview Avenue #7A Bronx, NY 10473 Tele: (718) 666 - 6541 Email: Msdavis800@gmail.com
Summary of Qualifications Extremely skillfully also has over 6 years in the social service field
 Case Manager for 3years
 EPACES and the ability to learn other programs swiftly Proficient E Clinical Works
 Treat,scanning medical documentation into the system Proficient Microsoft Word, Excel Power Point, Outlook
 Certification for Adult and Child First Aid/CPR/AED and New York State Driver’s License Class E
EXPERIENCE:
Visiting Nurses of New York 11/2015-Present
Call Team Rep in Hospice Department
 Responsible for handling of all incoming calls and directing them to proper places as needed.
 patient information in sun coast patient data system
 Perform administrative duties including filing, messenger tasks, and data entry.
 Provided patients with information about various programs offered by VNS, and assisting in database management
by transcribing and updating nurses patient visit notes.
 Protected patient’s rights by maintaining confidentiality of personal and financial information.
 Responsible for requesting Death Certification pending doctor’s approval.
Bright Point Health (HELP/PSI) 06/2014 – 04/2015
Intensive Case Manager
 Conducted initial eligibility screening, conduct intakes/assessments and complete service plans
 Participated in Quality Assurance program to evaluate, monitor, identify problems
 Supervised Outreach Coordinator to ensure that admissions and discharges are consistent with individuals’ needs
 Participated in the interdisciplinary team care planning process
 Ensured that clients are contacted as needed to ensure retention in care
 Scheduled field visits, escorts and home visits as needed to help clients access care
 Participated Engagement clients with, mental health services, dental and primary provider
Bright Point Health (HELP/PSI)
Patient Navigator / Acting Care Manager 01/2013 - 06/2014
 Population: HIV/AIDS,Homeless, Mental illness and Chronic Disease problems
 Participated in integrated care efforts with all providers known to the client to monitor track and follow-up with
clients treatment plan and treatment progress; documented all progress
 Completed Assessments and developed care plans to prioritized goals and identify strategies to achieve goals for
each client
New York City Housing Authority 06/2012 – 11/2012
Inventory Specialist
 Ensured numbers where itemize, while preparing pilots for shipment and counted inventory
 Handled light receptionist duties and maintained files
Amida Care 01/2011 –0 4/2012
Care Coordinator Assistant
 Developed and coordinated patient care programs
 Managed and prepared public relations information
 Handled patient care to ensure high quality health care by monitoring providers/sites provide telephonic, face to
face outreach/engagement and service planning in the field all other duties
Storage Deluxe 06/2006-01/2011
Facility Manager
 Maintained budget, work schedule: payroll, deposits, A/R and A/P process,credits and invoices.
 Monitored financial control as directed by district manager in order to meet target deadlines
 Resolved customers’ grievances by determine optimal solution
EDUCATION: Bachelor’s Degree of Social Science, College of New of Rochelle, 2013 Bronx, NY