2. INTRODUCTION
Control is a fundamental managerial function of a manager
which is concerned with securing good individual performance
at a desirable level.
3. DEFINITION OF CONTROLLING
• According to:-Henry fayol:control consists in vereything occurs in
conformity with the plan adopted,the instruction issued and the principles
establiples.
• According to mordan concepts :-control is a foreseeing action whereas
earlier concept of control was used only when errors were detected.
4. CHARACTERISTICS OF
CONTROLLING
• Control is a continuous process.
• Control is a management process.
• Control is forward looking.
• Control is closely linked with planning.
• Control is a tool for achieving orgsnizational activities.
• Control is a tool for achiving organization activities.
5. AREAS OF CONTROL
1. Physical resources
1. Human resources
3. Information resources
4. Financial resources
6. ARESOFCONTROL
• 1. Physical resources:- inventory management, quality control, and
equipment control.
• 2 Human resources:- selection and placement, training and development,
performance appraisal, and compensation.
• 3. Information resources:- sales and marketing forecasts, environmental
analysis, public relations, production scheduling and economic forecasting.
4 Financial resources:- managing capital funds and cash flow, collection in
payment.
7. CLASSIFICATION OF CONTROL
• 1. MAN AND MACHINE CONTROL:- machine system can be coplex because of
the sobhisticated . Technology where as control of people is complex because the
elements of control are defficult to determine.
• 2. ORGANIZATIONAL AND OPERATIONAL CONTROL:-The direction for
organizational control comes from the goals and strategic plans of the organization. General
plans are translated into specific performance measures such as share of the market,
carnings, return on investment, and budgets.
9. 1. Setting Standards
provide the established criteria of the destred
performance for evaluatig both personnel or
organizational performance.
10. 2: Evaluating Performance
Actual results or performances are evaluated
against the desired results and standards. It is
done by comparing planned and actual
performance.
11. .
3:Taking Corrective Actions
Measurement and evaluation of performance,
detection of deficiencies and preparation of
the control reports. Corrective actions are taken
to overcome the deficiency during the work
progress..
12. ADVANTAGES OF CONTROL
• Insurance value of control.
• Basis for future actions
• Acts as indicators for managerial weakness
• Facility of co-ordination
13. LIMITATIONS OF CONTROL
• Lack of satisfactory standards
• Imperfection in measurements
• Limitations of corrective actions
• Human reaction to control