Mohamed Hossam Eldien Hamed
Sales & Conultant Executive
CIW Certificated
Telephone: +971-50-3860643 050-7618155 E-mail: Mohamed_roby@hotmail.com
_______________________________________________________________________________
Objective
To obtain a senior level position requiring consultant experience in an environment that strives for
success. I have a special interest but not limited to software solutions not only but expanding to
integrated system solutions, consultation, quality assurance and process improvement.Also, to achieve
professional success and contribute to a global achievement of the same in an ambitious organization
with motivated working environment. As a part of such organization, my focus shall be collaboration,
quality, hardworking, and professional attitude.
Summary
Consultant professional with a background that spans about 10 years in the information technology
industry.A highly motivated, results-focused Senior Level of Project Management with experience
including encompasses services delivery, Consultant and successful team building capabilities
combined with excellent technical, communication, presentation, and customer service skills.
Resourceful problem solver with proven ability to bring quick resolution for challenging situations as well
as building lasting relationships with vendors and customers.
I am always moving forward and getting better exposure, having the following guidelines:
 Respecting the organizational hierarchy and channels.
 Understanding my job responsibilities and objectives.
 Planning is the ultimate tool for achieving goals.
 Communication is the glue of business relations therefore it should be clear, professional, and objective.
 Achievement is the best way for getting credit.
 Mr. Perfect never exists.
I implmented and supported number of large projects (about 4 Millions DHs) for governmental and
industrial organizations over the last 10 years with internal and external teams (Regional
Organizations in Egypt & UAE).
I fully understand the business nature of IT, including the factors that may affect achieving objectives,
develop different techniques to overcome the negative effects, and take advantage of the positive ones.
Having strong full development life cycle experience and strong track record in full life
cycle project management as well.
Focusing on final success and customer expectations, satisfaction and always motivates me to have a
win-win situation at the end.Playing a comprehensive part in the success of IT Services and be able to
demonstrate a proven track record of service standards and delivery.
Moreover to my ability to address risks and customer concerns at early stages and
establish solid understanding of project objectives and deliverables to maintain final
satisfaction of all parties. In addition, I am
Key areas of expertise and Core Competencies include:
 Software Deployment
 Quality Assurance Monitoring
 Leading Teams
 Identifying Technical Resources
 Business Analysis& Development
 Interfacing with Third-Party Vendors
 Translate Business Processes into an IT solution
 Estimated the professional services consulting
implementation scope, budget and staffing.
Authored responses to Request for Information
(RFI), Request for Proposal (RFP), Statements
of Work (SOW) project plans, proposals and
change orders for submission to Risk and
Contract review
 Design and Architect Solutions
 Quality Process Management
 Executive & Technical Presentations
 Pre-Post Sales/Marketing Support
 Participated in pre-sales strategy
planning as well as demonstrating
solutions for ERP and supply chain
policies
__________ _________________________________________1/4________________________________________

Mohamed Hossam Eldien Hamed
Sales & Conultant Executive
CIW Certificated
Telephone: +971-50-3860643 050-7618155 E-mail: Mohamed_roby@hotmail.com
_______________________________________________________________________________
Practical Experience
Emitac - Dubai, UAE www.emitac.ae
Enterprises Systems Consultant May 2005 – to date
Projects & Responsibilities
Manage projects planning and implementation activities, as well as project teams involved in providing
S/W , H/W and infrastructure solutions in support of mission-critical environments of Government &
private accounts. Supervise project managers, technicans and specialists. Interact internally as Pre-Sales
with Sales Teams in providing technical expertise during initial contacts, conducting presentations, and
assisting in securing new consulting engagements by providing consultancy to other business units in
newly introduced systems. Managing relationships with Stakeholders,vendors and subcontractors.
Besides, Responsible for managing IT Services & Processes and performance of SOW on sites. Also ,
handling differenet business domain projects. In addition , Creating a strategy for the deployment,
delivery, alignment, and continuous improvement for all our new IT products, services and sourcing
within our department.
Managed the following projects achieved timely delivery, customer satisfaction, optimal cost, and final
success:
Document Management System Consultant
1. Document Management & Workflow Solution:
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Ministry of Interior.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Ras Al Khaimah Police Departments.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Ras Al Khaimah Naturalization and Residency Department.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Um Al Quwain Naturalization and Residency Department.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Ajman Naturalization and Residency Department.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Sharjah Naturalization and Residency Department.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at General Civil Aviation Authority in UAE.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Um Al Quwain Municipality.
 System implementation, training, documentation, and customer support for the Document Management
System (Jupiter) at Ministry of Energy.
System implementation, Data Gathering, System Analyses, Designing, training, documentation,
and customer support for the Document Management System (Jupiter),Work flow routes
designing and implementation for IT department.
2. Nexthink Solution:
- Ministry of Health
Nexthink provides an accurate and continuous measurement of desktop compliance with security,
configuration and usage standards, and identifies potential risks. By using Nexthink, IT managers
can fully control their desktop projects for migration planning and roll-out, virtualization and
security, while ensuring total compliance with their company’s security policy and corporate
standards.Nexthink’s Real-time End-user IT Analytics for security, ITSM and transformation projects
helps IT Departments optimize operations and costs with a typical ROI of less than 9 months.
__________ _________________________________________2/4________________________________________

Mohamed Hossam Eldien Hamed
Sales & Conultant Executive
CIW Certificated
Telephone: +971-50-3860643 050-7618155 E-mail: Mohamed_roby@hotmail.com
_______________________________________________________________________________
3. Implement Intranet Portal for (General Directorate of Residency and
Foreigners Affairs )
This project is an initiative for GDRFA, as it will implement Intranet Portal, gateway of information for
employees, based on SharePoint 2010.
The main objectives of this project are:
• Implement Intranet Portal for GDRFA.
• Add custom features and configure Microsoft SharePoint 2010.
It has been determined that GDRFA needs to have an organization wide Intranet Portal to improve the
collaboration and communication between the employees in order to improve organizational productivity.
4. . Minister of lebour ( Currently ) Inspection system
Consultant for Under Secretary for inspection.
The application is web based website that based on Microsoft Customer relationship management (CRM
2011)
The application main purpose is to automate the inspection process on establishments that work across
UAE based on ministry of labour rules and process.
The website contains a management screens, task assignment, follow-up and monitoring for inspection
process.
The inspection process has more than one user that participates in, and different roles and
responsibilities
Experianse in Egypt
- Help desk in SDA Company in Egypt 2002
* PC Hardware assembling/up gradation/maintenance.
* Installing printers, configuring network printers and troubleshooting printing issues.
* Application Software’s : Ms Office (Access, Excel, Power Point, Word & Internet)Microsoft
Outlook/Outlook Express configuration.
- Project Consultant in Ministry of Etisalat in Egypt 2003
• System implementation for (Literacy System) in Egypt.
- Project Consultant in CARE organization (USA Organization) in Egypt 2004
• Consultant for Education systems and The application of the regulations.
__________ _________________________________________3/4________________________________________

Mohamed Hossam Eldien Hamed
Sales & Conultant Executive
CIW Certificated
Telephone: +971-50-3860643 050-7618155 E-mail: Mohamed_roby@hotmail.com
_______________________________________________________________________________
Education & Qualification:
Education :
 Bachelor of Law. (Cairo University )
 Web design and programming Diploma
 IT Training trainers Diploma.
Technical Skills :
 Offering pre-sales support to sales reps and agents.
 Developing and redesigning product to meet goals and objectives of organization
 Conducting research on new products and evaluating specific requirements of customer.
 Participated in pre-sales strategy planning as well as demonstrating solutions for ERP and
supply chain policies
 Attended industry trade shows, exhibitions, seminars and training sessions to promote
products and services.
 Application Software’s : Ms Office ( Access, Excel, Power Point, Word & Internet)
 CIW Certificate ( Web design and programming course )
 Training and trainers course.
Personal Skills:
 Excellent Written & Verbal Communication
 Leadership & Team working
 Presentation skills & Pre Sales skills
 Problem solving skills ,Strategy formulation , Facilitation and initiative
 Dynamic, hardworking & ability to work under pressure
 Self-motivation , Development & Fast learning
 Developing Strong working relationship with vendors & parteners
 Negotiating prices and terms of sales
 Maintaining good relationships with internal and external business partners
Personal Data
 Nationality: Egyptian
 Date Birth: 10/07/1980
 Marital status: Married
 Driving License: Valid – UAE
 References: Furnished upon reques
References:
__________ _________________________________________4/4________________________________________
Name Position Contac Info
Mr. Mostafa Al Agaizi General Manager, SIEMENS CO 00971504599809
Eng. Farouk El Shabrawy
Senior Project Manager , ASSET Gulf
00971506997028
Eng. Mohamed Magdy
Senior Project Manager , ASSET Gulf
00971502326496
Eng, Omar Hasabalah
Project Manager , ASSET Gulf
00971507108548
Mr. Mohamed Said Senior Projects Manager,
SI2 Department, Emitac.
00971507262327
Eng. Dina Nasr Projects Manager,
SI2 Department, Emitac.
00971505913251