This document discusses myths about video optimization that experts are not telling operators. It summarizes 4 myths: 1) Video optimization will not fully solve capacity issues, but can help serve more users; 2) More optimization does not always mean better performance and too much can reduce revenue; 3) Optimization can help defer CAPEX but not eliminate it; 4) Video need not kill networks if properly optimized to create new revenue streams. The document advocates targeted optimization based on network, content, users and devices to improve performance without degrading quality or revenue. It also outlines new monetization models like charging plans, value-based pricing and revenue sharing with content providers.
What Video Optimization Experts Are Not Telling You About Targeted Optimization
1. What Video Optimization
Experts Are Not Telling You
Seth Greenberg
Director Corporate Marketing, Mobixell
Teresa Cottam
Chief Analyst, Telesperience
2012
2. About Mobixell
Global leader in mobile Internet
and rich media service delivery Worldwide Offices
platforms
• USA (Americas’ HQ)
• UK (EMEA’s HQ)
Established in 2000 • China
• India
• Switzerland
• Israel
Unique video and rich media • Germany
optimization expertise • Italy
• Indonesia
• Japan
Over 400 mobile operator • Singapore
deployments worldwide
Proven track record and
excellent customer delivery
2
3. About Mobixell – Product Lines
Mobile Internet Gateway/Multiservice Platform
Video Optimization & Congestion Management
Web Acceleration
Mobile Network Monetization Tools
Mobile Video and Content Delivery Solutions
3
4. Our Commercial Deployments (Partial List)
AMERICAS EMEA & CIS APAC
Over 400 Mobile Operator Installations Worldwide
4
5. Agenda
Mobile Video: Killing the Network or Killer App?
– Teresa Cottam
Poll: Spotting the Myths
Busting the Myths
– Seth Greenberg
What You Need to Know about Video Optimization
Q&A
5
6. Dark, darker, darko
• The world is ending!
• Our future is to be a bitpipe
• It’s up to us to choose the method of our
destruction…
7. Video – killer app or network killer?
• Global mobile data traffic grew again in 2011
• Mobile video traffic is an increasingly large
proportion of this
• x28 more traffic on 4G than
non-4G connections
• Scissor diagram shows
traffic
widening gap between Revenue gap
revenues and usage… revenues
8. So why aren’t we dying?
• Mobile industry revenues = $1.9 trillion in 2015
• 9.1 billion connections by 2015
• Some carriers now reporting that revenue and traffic
growth more aligned e.g., Vodafone
• Offloading, LTE, tariffing, better traffic management
• Customer centricity
• Enormous new revenue potential
• …but we need to ensure we also maintain profitability
9. A business problem, not just an operational problem
• Video has been seen purely as an operational
problem
• But…many customers like it! (Irony = killing the killer
app!)
• The real problems:
- Providing video on a commercial basis
- Providing an acceptable quality of experience
• Shift from bottom line to top line
• Quality of experience is very important to customers,
but is not an absolute (how do we measure it?)
• Not all customers are consumers
10. Video not a single application
The value proposition is different…
• YouTube v NetFlix v videoconferencing
• Under 18 v adult (value v ability to pay)
• Time of day
• Consumer v enterprise
What do they need/want? What value do they place on
it? How do we meet that need profitably?
Question: how do we turn a network killing app into a
killer app?
12. What are your video optimization goals?
Compress video to free up bandwidth
Give users noticeably improved video performance
…But not a change in quality
Accelerate browsing performance
Consistent, high quality user experience
Control CAPEX investment
Good start…
12
13. Video Optimization Myths Busted
Myth #1
Video optimization will solve the capacity crunch
Is there actually a capacity crunch or a congestion crunch?
Will LTE solve network capacity and speed problems?
Serve more sessions to more concurrent users
Differentiate with performance and quality
Shift from bottom line maintenance model
to top line revenue generation model
13
15. Listen to your customers – Video as a differentiator
74% of mobile users see operators as
responsible for poor video experience*
Up to 69% of mobile users would like
their video optimized to achieve
smoother viewing experience*
*According to a user survey conducted Nov 2011 by independent research company On Device Research for Mobixell
15
16. Video Optimization Myths Busted
Myth #2
More video optimization means better video performance
Too much optimization can reduce revenue
Do you target optimization at the right video?
At the right time? For the right users?
Video performance Perception of Network quality
Rate of Churn Revenue
Accelerated browsing performance, too
Better video optimization means better video performance
16
17. How Do You Define Visible Performance Degradation?
Example:
A 3G cell site has a total throughput of 10 Mbps
Standard 360p YouTube Video requires 1 Mbps
Users per cell Available Bandwidth Best Video Quality
1 10 Mbps/User No buffering
5 2 Mbps/User No buffering
10 1 Mbps/User No buffering
20 500 Kbps/User Requires buffering for 360p
Visible Performance Degradation
When Users Experience Buffering or Slow Page Loading
17
18. Will LTE Improve Video Performance?
Example:
An average LTE site has a total throughput of 40 Mbps
HD 1080p YouTube Video requires 8 Mbps
Users per cell Available Bandwidth Best Video Quality
5 8 Mbps/User No buffering
6 6.3 Mbps/User Requires buffering for 1080p
18
19. Targeted Optimization
Device-aware video optimization Policy-driven
Video Optimization
User-aware video optimization
Content-aware video optimization Congestion
Network-aware video optimization Management
Congestion Management
Network–aware
Policy-driven video optimization Video Optimization
Content–aware
Video Optimization
Device –aware User–aware
Video Optimization Video Optimization
19
20. Device-Aware Optimization
One (video) size does NOT fit all (devices)
Different screen resolutions – OR NOT
Different capabilities and limitations
E.g., OS, CPU, Protocols, Formats, Codecs
Automatic Mobile device detection
Optimization profile based on device
capabilities and limitations
20
21. User-Aware Optimization
Optimize only frequently accessed video
Statistical Optimization
Applied only as a supplemental filter
1x 4x
21
23. Network-Aware Optimization: Smooth DBRA
Identifies congestion: Senses bandwidth available per device
Continuously optimizes output bitrate vs. pre-defined stream
Also effective for insufficient cell coverage and physical barriers
Smooth DBRA
Fast response to bandwidth fluctuations (1-2 sec vs. 3 sec)
Multiple possible bitrate levels
120000
100000
80000
60000
40000
Network available Bitrate
20000
Output Bitrate
0
0 50 100 150 200 250
23
24. Policy-Driven Optimization
Tight integration of optimization platform with PCRF
Only optimize what is necessary
Time of day
Type of customer – pre/post-paid
Status: E.g., In-network/Roaming
By content type – Live streaming, HD, by application…
Network conditions – 3G/LTE, congestion threshold
By device type – Handset, Tablet, Laptop
Create personalized optimization options
24
25. Video Optimization Myths Busted
Myth #3
Video optimization reduces CAPEX
Can defer CAPEX investment
Targeted optimization means:
Intelligent, effective CAPEX investment
Better control of expenses
Less waste
More budget available for innovation
Improved customer experience
Critical component in creating new revenue from data services
25
26. Video Optimization Myths Busted
Myth #4
Video will kill your network. Optimize it, or else!
Video optimization helps to control CAPEX
Differentiation through better Quality of Experience
Improved quality means more data consumption
Control of quality creates new data monetization opportunities
Video can save your network – It’s up to you
26
27. Mobile Monetization – The Obvious
Advertising
Extensive subscriber data is an ad targeting value multiplier
Services
Virus protection, data security, spam filter, interactive parental
control
Mobile Payment
Revenue sharing with merchants
Cross-selling content and services
27
28. The Less Obvious – Family Charging Plans
Family charging plans
Data sharing – Bucket plans
User-controlled resource allocation
Dashboard view for account owners
28
29. The Less Obvious – Value-based Charging
Family charging plans
Value-based Charging
29
30. The Less Obvious – Service-based Charging
Family charging plans
Value-based Charging
Service-based Charging – Flat rates
for specific services
Consumers
Enterprise
Video Conferencing
VPN
30
31. The Less Obvious – Customer Engagement Tools
Family charging plans
Value-based Charging
Service-based Charging – Flat rates
for specific services
Customer Engagement Tools
Clientless Browser Overlay
Server-side - No download needed
31
32. The Less Obvious – Video Stretch
Family charging plans
Value-based Charging
Service-based Charging – Flat rates
for specific services
Customer Engagement Tools
Video Stretch – User control of optimization levels
32
33. The Less Obvious – Dynamic Charging Packages
On-the-Spot Tier Shifting
Based on perceived value of content
HD movie
Video conferencing
Catch up on episodes during lunch
Variable pricing based on current, local
congestion conditions
33
34. What’s Next in Data Monetization?
Revenue sharing with CDNs
Premium quality content
Reduced latency
Smooth video playback
Congestion Reporting to CDN for dynamic content delivery
Premium VOD
Targeted Ad-supported TV
Original content
All demand video optimization
34
35. What you NEED TO KNOW about Video Optimization
Myth #1
Video optimization will solve the capacity crunch
It’s a congestion crunch
LTE will not solve capacity/congestion problems
Video optimization helps you serve more high-performance sessions to
more concurrent users
Myth #2
More video optimization means better video performance
Subscribers hold operators responsible for video performance
Targeted video optimization means better video performance
Too much video optimization can harm user experience
and even revenue
35
36. What you NEED TO KNOW about Video Optimization
Myth #3
Video optimization reduces CAPEX
Video optimization can defer CAPEX
Targeted optimization helps to control expenses and reduce waste
Video optimization does not have to be expensive
Myth #4
Video will kill your network. Optimize it, or else!
Video Optimization is critical for creating new data service revenues
Mobile customers like video – Video can save your network
36