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What Video Optimization
Experts Are Not Telling You


Seth Greenberg
Director Corporate Marketing, Mobixell

Teresa Cottam
Chief Analyst, Telesperience

2012
About Mobixell


   Global leader in mobile Internet
    and rich media service delivery    Worldwide Offices
    platforms
                                       •   USA (Americas’ HQ)
                                       •   UK (EMEA’s HQ)
   Established in 2000                •   China
                                       •   India
                                       •   Switzerland
                                       •   Israel
   Unique video and rich media        •   Germany
    optimization expertise             •   Italy
                                       •   Indonesia
                                       •   Japan
   Over 400 mobile operator           •   Singapore
    deployments worldwide


   Proven track record and
    excellent customer delivery


                                                                2
About Mobixell – Product Lines


   Mobile Internet Gateway/Multiservice Platform
   Video Optimization & Congestion Management
   Web Acceleration
   Mobile Network Monetization Tools
   Mobile Video and Content Delivery Solutions




                                                    3
Our Commercial Deployments           (Partial List)




    AMERICAS            EMEA & CIS                    APAC




     Over 400 Mobile Operator Installations Worldwide
                                                             4
Agenda


 Mobile Video: Killing the Network or Killer App?
  – Teresa Cottam

 Poll: Spotting the Myths

 Busting the Myths
  – Seth Greenberg

 What You Need to Know about Video Optimization

 Q&A


                                                     5
Dark, darker, darko

• The world is ending!
• Our future is to be a bitpipe
• It’s up to us to choose the method of our
 destruction…
Video – killer app or network killer?


• Global mobile data traffic grew again in 2011
• Mobile video traffic is an increasingly large
  proportion of this
• x28 more traffic on 4G than
  non-4G connections
• Scissor diagram shows
                                          traffic




  widening gap between                  Revenue gap


  revenues and usage…                               revenues
So why aren’t we dying?

• Mobile industry revenues = $1.9 trillion in 2015
• 9.1 billion connections by 2015
• Some carriers now reporting that revenue and traffic
  growth more aligned e.g., Vodafone
• Offloading, LTE, tariffing, better traffic management
• Customer centricity
• Enormous new revenue potential
• …but we need to ensure we also maintain profitability
A business problem, not just an operational problem

• Video has been seen purely as an operational
  problem
• But…many customers like it! (Irony = killing the killer
  app!)
• The real problems:
  - Providing video on a commercial basis
  - Providing an acceptable quality of experience
• Shift from bottom line to top line
• Quality of experience is very important to customers,
  but is not an absolute (how do we measure it?)
• Not all customers are consumers
Video not a single application


The value proposition is different…
• YouTube v NetFlix v videoconferencing
• Under 18 v adult (value v ability to pay)
• Time of day
• Consumer v enterprise
What do they need/want? What value do they place on
it? How do we meet that need profitably?

Question: how do we turn a network killing app into a
killer app?
What we need is a hero…


Who ya gonna call?
What are your video optimization goals?


 Compress video to free up bandwidth
 Give users noticeably improved video performance
  …But not a change in quality
 Accelerate browsing performance
 Consistent, high quality user experience
 Control CAPEX investment


                       Good start…



                                                     12
Video Optimization Myths Busted


Myth #1
Video optimization will solve the capacity crunch
   Is there actually a capacity crunch or a congestion crunch?
   Will LTE solve network capacity and speed problems?
   Serve more sessions to more concurrent users
   Differentiate with performance and quality
   Shift from bottom line maintenance model
    to top line revenue generation model




                                                                  13
Listen to your customers – Video as a differentiator




                                                       14
Listen to your customers – Video as a differentiator




      74% of mobile users see operators as
      responsible for poor video experience*

      Up to 69% of mobile users would like
        their video optimized to achieve
        smoother viewing experience*


         *According to a user survey conducted Nov 2011 by independent research company On Device Research for Mobixell
                                                                                                                          15
Video Optimization Myths Busted


Myth #2
More video optimization means better video performance
 Too much optimization can reduce revenue
 Do you target optimization at the right video?
  At the right time? For the right users?
 Video performance  Perception of Network quality
   Rate of Churn  Revenue
 Accelerated browsing performance, too
 Better video optimization means better video performance



                                                             16
How Do You Define Visible Performance Degradation?


Example:
 A 3G cell site has a total throughput of 10 Mbps
 Standard 360p YouTube Video requires 1 Mbps


      Users per cell     Available Bandwidth          Best Video Quality
            1               10 Mbps/User                   No buffering

            5                2 Mbps/User                   No buffering

           10                1 Mbps/User                   No buffering

           20               500 Kbps/User           Requires buffering for 360p




                       Visible Performance Degradation
                When Users Experience Buffering or Slow Page Loading


                                                                                  17
Will LTE Improve Video Performance?


Example:
 An average LTE site has a total throughput of 40 Mbps
 HD 1080p YouTube Video requires 8 Mbps


      Users per cell   Available Bandwidth     Best Video Quality
            5             8 Mbps/User               No buffering

            6             6.3 Mbps/User      Requires buffering for 1080p




                                                                            18
Targeted Optimization


   Device-aware video optimization                              Policy-driven
                                                               Video Optimization
   User-aware video optimization
   Content-aware video optimization                     Congestion
   Network-aware video optimization                    Management

   Congestion Management
                                                    Network–aware
   Policy-driven video optimization              Video Optimization



                                            Content–aware
                                          Video Optimization


         Device –aware         User–aware
       Video Optimization    Video Optimization


                                                                                    19
Device-Aware Optimization


 One (video) size does NOT fit all (devices)
   Different screen resolutions – OR NOT
   Different capabilities and limitations
      E.g., OS, CPU, Protocols, Formats, Codecs
 Automatic Mobile device detection
 Optimization profile based on device
  capabilities and limitations




                                                   20
User-Aware Optimization


 Optimize only frequently accessed video
 Statistical Optimization
 Applied only as a supplemental filter



    1x                4x

                                            21
Content-Aware Optimization


 Set target quality level
 Apply more compression to low-motion scenes
  vs. high-motion scenes




                                                22
Network-Aware Optimization: Smooth DBRA


   Identifies congestion: Senses bandwidth available per device
   Continuously optimizes output bitrate vs. pre-defined stream
   Also effective for insufficient cell coverage and physical barriers
   Smooth DBRA
     Fast response to bandwidth fluctuations (1-2 sec vs. 3 sec)
     Multiple possible bitrate levels
                          120000

                          100000

                           80000

                           60000

                           40000
                                                            Network available Bitrate
                           20000
                                                            Output Bitrate

                               0
                                   0    50       100       150               200        250




                                                                                              23
Policy-Driven Optimization


 Tight integration of optimization platform with PCRF
 Only optimize what is necessary
     Time of day
     Type of customer – pre/post-paid
     Status: E.g., In-network/Roaming
     By content type – Live streaming, HD, by application…
     Network conditions – 3G/LTE, congestion threshold
     By device type – Handset, Tablet, Laptop
 Create personalized optimization options



                                                              24
Video Optimization Myths Busted


Myth #3
Video optimization reduces CAPEX
 Can defer CAPEX investment
 Targeted optimization means:
    Intelligent, effective CAPEX investment
    Better control of expenses
    Less waste
    More budget available for innovation
 Improved customer experience
 Critical component in creating new revenue from data services


                                                                  25
Video Optimization Myths Busted


Myth #4
Video will kill your network. Optimize it, or else!
   Video optimization helps to control CAPEX
   Differentiation through better Quality of Experience
   Improved quality means more data consumption
   Control of quality creates new data monetization opportunities
   Video can save your network – It’s up to you




                                                                     26
Mobile Monetization – The Obvious


 Advertising
  Extensive subscriber data is an ad targeting value multiplier

 Services
  Virus protection, data security, spam filter, interactive parental
  control

 Mobile Payment
  Revenue sharing with merchants
  Cross-selling content and services



                                                                       27
The Less Obvious – Family Charging Plans


 Family charging plans
    Data sharing – Bucket plans
    User-controlled resource allocation
    Dashboard view for account owners




                                           28
The Less Obvious – Value-based Charging


 Family charging plans
 Value-based Charging




                                          29
The Less Obvious – Service-based Charging


 Family charging plans
 Value-based Charging
 Service-based Charging – Flat rates
  for specific services
    Consumers
    Enterprise




                                   Video Conferencing
                                                  VPN
                                                        30
The Less Obvious – Customer Engagement Tools


 Family charging plans
 Value-based Charging
 Service-based Charging – Flat rates
  for specific services
 Customer Engagement Tools
    Clientless Browser Overlay
    Server-side - No download needed




                                           31
The Less Obvious – Video Stretch


 Family charging plans
 Value-based Charging
 Service-based Charging – Flat rates
  for specific services
 Customer Engagement Tools
 Video Stretch – User control of optimization levels




                                                        32
The Less Obvious – Dynamic Charging Packages


 On-the-Spot Tier Shifting
    Based on perceived value of content
    HD movie
    Video conferencing
    Catch up on episodes during lunch
 Variable pricing based on current, local
  congestion conditions




                                               33
What’s Next in Data Monetization?


 Revenue sharing with CDNs
    Premium quality content
    Reduced latency
    Smooth video playback
    Congestion Reporting to CDN for dynamic content delivery
 Premium VOD
 Targeted Ad-supported TV
 Original content




              All demand video optimization
                                                                34
What you NEED TO KNOW about Video Optimization


Myth #1
Video optimization will solve the capacity crunch
 It’s a congestion crunch
 LTE will not solve capacity/congestion problems
 Video optimization helps you serve more high-performance sessions to
  more concurrent users

Myth #2
More video optimization means better video performance
 Subscribers hold operators responsible for video performance
 Targeted video optimization means better video performance
 Too much video optimization can harm user experience
  and even revenue
                                                                         35
What you NEED TO KNOW about Video Optimization


Myth #3
Video optimization reduces CAPEX
 Video optimization can defer CAPEX
 Targeted optimization helps to control expenses and reduce waste
 Video optimization does not have to be expensive

Myth #4
Video will kill your network. Optimize it, or else!
 Video Optimization is critical for creating new data service revenues
 Mobile customers like video – Video can save your network



                                                                          36
Q&A
Thank you
Seth Greenberg
Director, Corporate Marketing, Mobixell
seth.greenberg@mobixell.com

Teresa Cottam
Chief Analyst, Telesperience
pod.telesperience.com/index.php/category/contact   www.mobixell.com

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What Video Optimization Experts Are Not Telling You About Targeted Optimization

  • 1. What Video Optimization Experts Are Not Telling You Seth Greenberg Director Corporate Marketing, Mobixell Teresa Cottam Chief Analyst, Telesperience 2012
  • 2. About Mobixell  Global leader in mobile Internet and rich media service delivery Worldwide Offices platforms • USA (Americas’ HQ) • UK (EMEA’s HQ)  Established in 2000 • China • India • Switzerland • Israel  Unique video and rich media • Germany optimization expertise • Italy • Indonesia • Japan  Over 400 mobile operator • Singapore deployments worldwide  Proven track record and excellent customer delivery 2
  • 3. About Mobixell – Product Lines  Mobile Internet Gateway/Multiservice Platform  Video Optimization & Congestion Management  Web Acceleration  Mobile Network Monetization Tools  Mobile Video and Content Delivery Solutions 3
  • 4. Our Commercial Deployments (Partial List) AMERICAS EMEA & CIS APAC Over 400 Mobile Operator Installations Worldwide 4
  • 5. Agenda  Mobile Video: Killing the Network or Killer App? – Teresa Cottam  Poll: Spotting the Myths  Busting the Myths – Seth Greenberg  What You Need to Know about Video Optimization  Q&A 5
  • 6. Dark, darker, darko • The world is ending! • Our future is to be a bitpipe • It’s up to us to choose the method of our destruction…
  • 7. Video – killer app or network killer? • Global mobile data traffic grew again in 2011 • Mobile video traffic is an increasingly large proportion of this • x28 more traffic on 4G than non-4G connections • Scissor diagram shows traffic widening gap between Revenue gap revenues and usage… revenues
  • 8. So why aren’t we dying? • Mobile industry revenues = $1.9 trillion in 2015 • 9.1 billion connections by 2015 • Some carriers now reporting that revenue and traffic growth more aligned e.g., Vodafone • Offloading, LTE, tariffing, better traffic management • Customer centricity • Enormous new revenue potential • …but we need to ensure we also maintain profitability
  • 9. A business problem, not just an operational problem • Video has been seen purely as an operational problem • But…many customers like it! (Irony = killing the killer app!) • The real problems: - Providing video on a commercial basis - Providing an acceptable quality of experience • Shift from bottom line to top line • Quality of experience is very important to customers, but is not an absolute (how do we measure it?) • Not all customers are consumers
  • 10. Video not a single application The value proposition is different… • YouTube v NetFlix v videoconferencing • Under 18 v adult (value v ability to pay) • Time of day • Consumer v enterprise What do they need/want? What value do they place on it? How do we meet that need profitably? Question: how do we turn a network killing app into a killer app?
  • 11. What we need is a hero… Who ya gonna call?
  • 12. What are your video optimization goals?  Compress video to free up bandwidth  Give users noticeably improved video performance …But not a change in quality  Accelerate browsing performance  Consistent, high quality user experience  Control CAPEX investment Good start… 12
  • 13. Video Optimization Myths Busted Myth #1 Video optimization will solve the capacity crunch  Is there actually a capacity crunch or a congestion crunch?  Will LTE solve network capacity and speed problems?  Serve more sessions to more concurrent users  Differentiate with performance and quality  Shift from bottom line maintenance model to top line revenue generation model 13
  • 14. Listen to your customers – Video as a differentiator 14
  • 15. Listen to your customers – Video as a differentiator 74% of mobile users see operators as responsible for poor video experience* Up to 69% of mobile users would like their video optimized to achieve smoother viewing experience* *According to a user survey conducted Nov 2011 by independent research company On Device Research for Mobixell 15
  • 16. Video Optimization Myths Busted Myth #2 More video optimization means better video performance  Too much optimization can reduce revenue  Do you target optimization at the right video? At the right time? For the right users?  Video performance  Perception of Network quality  Rate of Churn  Revenue  Accelerated browsing performance, too  Better video optimization means better video performance 16
  • 17. How Do You Define Visible Performance Degradation? Example:  A 3G cell site has a total throughput of 10 Mbps  Standard 360p YouTube Video requires 1 Mbps Users per cell Available Bandwidth Best Video Quality 1 10 Mbps/User No buffering 5 2 Mbps/User No buffering 10 1 Mbps/User No buffering 20 500 Kbps/User Requires buffering for 360p Visible Performance Degradation When Users Experience Buffering or Slow Page Loading 17
  • 18. Will LTE Improve Video Performance? Example:  An average LTE site has a total throughput of 40 Mbps  HD 1080p YouTube Video requires 8 Mbps Users per cell Available Bandwidth Best Video Quality 5 8 Mbps/User No buffering 6 6.3 Mbps/User Requires buffering for 1080p 18
  • 19. Targeted Optimization  Device-aware video optimization Policy-driven Video Optimization  User-aware video optimization  Content-aware video optimization Congestion  Network-aware video optimization Management  Congestion Management Network–aware  Policy-driven video optimization Video Optimization Content–aware Video Optimization Device –aware User–aware Video Optimization Video Optimization 19
  • 20. Device-Aware Optimization  One (video) size does NOT fit all (devices)  Different screen resolutions – OR NOT  Different capabilities and limitations  E.g., OS, CPU, Protocols, Formats, Codecs  Automatic Mobile device detection  Optimization profile based on device capabilities and limitations 20
  • 21. User-Aware Optimization  Optimize only frequently accessed video  Statistical Optimization  Applied only as a supplemental filter 1x 4x 21
  • 22. Content-Aware Optimization  Set target quality level  Apply more compression to low-motion scenes vs. high-motion scenes 22
  • 23. Network-Aware Optimization: Smooth DBRA  Identifies congestion: Senses bandwidth available per device  Continuously optimizes output bitrate vs. pre-defined stream  Also effective for insufficient cell coverage and physical barriers  Smooth DBRA  Fast response to bandwidth fluctuations (1-2 sec vs. 3 sec)  Multiple possible bitrate levels 120000 100000 80000 60000 40000 Network available Bitrate 20000 Output Bitrate 0 0 50 100 150 200 250 23
  • 24. Policy-Driven Optimization  Tight integration of optimization platform with PCRF  Only optimize what is necessary  Time of day  Type of customer – pre/post-paid  Status: E.g., In-network/Roaming  By content type – Live streaming, HD, by application…  Network conditions – 3G/LTE, congestion threshold  By device type – Handset, Tablet, Laptop  Create personalized optimization options 24
  • 25. Video Optimization Myths Busted Myth #3 Video optimization reduces CAPEX  Can defer CAPEX investment  Targeted optimization means:  Intelligent, effective CAPEX investment  Better control of expenses  Less waste  More budget available for innovation  Improved customer experience  Critical component in creating new revenue from data services 25
  • 26. Video Optimization Myths Busted Myth #4 Video will kill your network. Optimize it, or else!  Video optimization helps to control CAPEX  Differentiation through better Quality of Experience  Improved quality means more data consumption  Control of quality creates new data monetization opportunities  Video can save your network – It’s up to you 26
  • 27. Mobile Monetization – The Obvious  Advertising Extensive subscriber data is an ad targeting value multiplier  Services Virus protection, data security, spam filter, interactive parental control  Mobile Payment Revenue sharing with merchants Cross-selling content and services 27
  • 28. The Less Obvious – Family Charging Plans  Family charging plans  Data sharing – Bucket plans  User-controlled resource allocation  Dashboard view for account owners 28
  • 29. The Less Obvious – Value-based Charging  Family charging plans  Value-based Charging 29
  • 30. The Less Obvious – Service-based Charging  Family charging plans  Value-based Charging  Service-based Charging – Flat rates for specific services  Consumers  Enterprise Video Conferencing VPN 30
  • 31. The Less Obvious – Customer Engagement Tools  Family charging plans  Value-based Charging  Service-based Charging – Flat rates for specific services  Customer Engagement Tools  Clientless Browser Overlay  Server-side - No download needed 31
  • 32. The Less Obvious – Video Stretch  Family charging plans  Value-based Charging  Service-based Charging – Flat rates for specific services  Customer Engagement Tools  Video Stretch – User control of optimization levels 32
  • 33. The Less Obvious – Dynamic Charging Packages  On-the-Spot Tier Shifting  Based on perceived value of content  HD movie  Video conferencing  Catch up on episodes during lunch  Variable pricing based on current, local congestion conditions 33
  • 34. What’s Next in Data Monetization?  Revenue sharing with CDNs  Premium quality content  Reduced latency  Smooth video playback  Congestion Reporting to CDN for dynamic content delivery  Premium VOD  Targeted Ad-supported TV  Original content All demand video optimization 34
  • 35. What you NEED TO KNOW about Video Optimization Myth #1 Video optimization will solve the capacity crunch  It’s a congestion crunch  LTE will not solve capacity/congestion problems  Video optimization helps you serve more high-performance sessions to more concurrent users Myth #2 More video optimization means better video performance  Subscribers hold operators responsible for video performance  Targeted video optimization means better video performance  Too much video optimization can harm user experience and even revenue 35
  • 36. What you NEED TO KNOW about Video Optimization Myth #3 Video optimization reduces CAPEX  Video optimization can defer CAPEX  Targeted optimization helps to control expenses and reduce waste  Video optimization does not have to be expensive Myth #4 Video will kill your network. Optimize it, or else!  Video Optimization is critical for creating new data service revenues  Mobile customers like video – Video can save your network 36
  • 37. Q&A
  • 38. Thank you Seth Greenberg Director, Corporate Marketing, Mobixell seth.greenberg@mobixell.com Teresa Cottam Chief Analyst, Telesperience pod.telesperience.com/index.php/category/contact www.mobixell.com