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YOUTH








MOBILE


















TRENDS




                     



2011
‘My
phone
is
my
friend’
An extension of the persona &
           the key to connecting with friends




    Who
are
they?

     Market
Size

     How
Youth
Communicate

     Engagement
with
     How
to
Market
to
Mobile
Youth
for
 thos e
 able
 to
 engage 

this
 grass roots
 force.




for
 those
 too
 slow







 






 




to
 respond.
Think
 of
 them
 as

 














“OpBmizers ”
 















                      …an
 em erging
 genera)on 

                      









of
 change
 agents …



Constantly
op4mizing
their
rela4onships:










with
friends,
brands,
even
governments!
    Genera4on
Y                                    The
Z
Genera4on


     Screenagers                                     Millennials


    Connected                                     Einstein
Genera4on
    Collec4ves
                                                         Nintendo
                                                        Genera4on
       Nexters







Mobile
is
a
key
tool
as
alterna4ves
are
just
a
click
away.
  One
sure
thing
can
be
observed
about
youth
behavior
by
examining
                            they
are
basically
restless.
  their
interac4ons
is
that


Their
parents
were

‘digital
 immigrants ’,
they
are
‘digital
 naBves ’


Need
to
Con sum e 
&
Gene rate 
media.

   Expecta4on:
 Fast
 technol ogy
         &
      instant
    connecFon




How
Mobile
Youth
communicate:
        








‐
and
what
else
do
they
do
online…

SMS
is
their
preferred
means
of
keeping
in
touch
with
friends

 ‘Email
is,
like,
so
yesterday’




  ‘Email
is
only
for
communicaBng
         
with
older
people’
American
teens
send
 &
 rece ive
3,339
texts
a
month.
                                   94%
texBng



Teen
females:
Average
4,050       91%
take
a
picture

                                   63%
access
internet

Teen
males


:
Average
2,539       61%
play
music
                                   57%
play
a
game
 Age
18‐24
:
1630




    1.8
Billion
mobile
accounts
held
by
5.2
     
1.3
Billion
unique
mobile
youth
                                   
(5
‐
29
yrs)
Billion
3.7
Billion
             $
350
Billion
annual
spend              1.2

                                                     Trillion
global        on
operator
services
alone!
                           
                         global

                 Average
age
of
geVng
                  first
mobile
phone
: 7
M‐ Pes a
 

                                   Mx it

                                    Yoza

North
America:




105
mil lion
 /

$71
 bi l lion
Europe:




280
 mi lli on
 /
 $78
 bi ll ion
Asia
&
Pacific:



900
 mi lli on
 /
 $120
 bi lli on
Africa
&
The
Middle
East:


180
 mi lli on
 /
 $33
 bi ll ion
South
America:



180
 mi lli on
 /
 $43
 bi ll ion



  Over

$1
trillion
generated
from
SMS
over
the
last
decade.
  Youth
SMS
use
will
fall
20%
in
the
next
5
years
due
to
  Next
Genera)on
Messengers
like:

                                                        QQ
                      Weibo




                   Whatsapp                                    BBM
Invest
in
building
  ARPU                                         communiFes
                                                with
youth
                          ARPU,
               collaboraFon
GSM
Operators
                     AcBve
Customers,

see
success
as
growth
in:           Abachment
Rates




       ATPU         85
MB        LifeBme
customer
value
+
  By
2015:
750
MB
                                 Unique
value
added
                                 services
+
$22
Developed
markets
$12
Emerging
markets             Apps $
38
Billion
by
2015




   


EVOLUTION
AMONG
MOBILE
YOUTH




1.Discovery
of
Technical
CapabiliBes
         2.
CreaBng
Social
Currency





THE
 ERA
 OF 

               MIND FU L
 SP END ING                          15%
OF
YOUTH’S
                                                          DISPOSABLE
INCOME

                                            COMPLETE
MOBILE
SPEND
IS
                                            BETWEEN
10%
(IN
DEVELOPED
MARKETS)
YOUTH
SPENDING
“PIE”




                                            &
UP
TO
25%
(IN
EMERGING
MARKETS)
                                            OF

YOUTH’S
DISPOSABLE
                       COUNTRY    %
SPEND
                                            INCOME.
                       USA        10.4%
                       UK         13.5%             CompeBBon
 is
 no
                       Brazil     17.9%
                                                    longer 
th e
 big
 categor y
                       India      20.2%
                                                    player s.
                       S/Africa   24.0%




                        In
2011,
youth
will
buy
more
                        smartphones
as
a
result
of
EARNED
                        not
BOUGHT
media.

                                            ‘social
media’

                        That
means
RecommendaBon
not
                        AdverBsing
Engagement:
          InteracFon
          Involvement
                          InFmacy
                          Influence
3
needs
youth
have:
1.To
feel
safe          and many wants…
2.To
belong
3.
To
be
significant




   FIND
   WHAT
   YOUTH
   LOVE
FIND
WHAT
YOUTH
THINK


FIND
WHAT
YOUTH
fear
FIND
 WHAT
 YOUTH
 WANT.


 Myspace      Whose space??




              Too
nerdy.
Secondlife?
Three‐month
 globa l
 Alexa
 traffic
 rank 
:
 120.
   73%
 of
 visits
 mul B‐pa ge
   #6 0
 in
 the
 US,
   12
 %
 visitors
 from
 Eur ope


                                       %14
:
13‐17
                                       %33
:
18‐24
                                    54%
Male
                                    46%
Female

                   hlp://www.stumbleupon.com/




36
%
Americans
29
%
Europeans











browsed
mobile
web
in
December
2010

Access
through
an
applicaFon:

34
%
Americans

28
%

Europeans.

Globally,
mobile
browsing/applicaBon
usage
growing
7‐9%
Discover more.




Aim
to
inspire

passionate
fans
rather
than
being
‘liked’
by
a
large
market
share.
To
find
out
what
youth
want,
ask
them,
observe
them.
                   They
will
tell
you.
Honestly.


A
 qu esFon
 to
 always
 ask
 them 
 ‐

and
 to
   yourself:




 

How
 can
 I
 be 
more

relevant?




 Get

youth
involved

 from
the


 



earliest
stages
of
the
brand:
Concept
               Design
               Testing
               Production
               Packaging
               Marketing




For
youth,
taking
acFon
on
behalf
of
brands
is
a
Core
Value.

They
gain
credibility
and
status
in
their
friends’
world
by
expressing
opinions,
sharing
ideas,
observaFons
and
thoughts
about
brands.
‘AcBonab le
 insight
 generaBon ’
 






                Inte rns hips
                Ethnographic
 Research
                Wiki
 Based
 Pladorms
                Youth
 Advis ory
 Board
                Brand
 Ambas sadors 

                Conte sts
                Company
Invita4ons
                Facebook
 Fan
 Pages

          

Facilitate
 the
 dialogue
 with
 youth




Some
quick
facts:

60
%
youth
sleep
with

their
mobile
phones



                             Given
the
choice
between
                             spending
their
last
$10
on
topping
                             up
the
phone
or
on
food,
80
%
                             youth
would
choose
the
phone.

Mobile
youth
own
2‐3
handsets,
omen
on
separate
networks
to
maximize
their
messaging
and
call
usage
within
limited
resources.
3 suggestions

OpBmize
your
web
site
so
it
works
on
mobiles.

                      Data
collecBon
&
analysis
of
the

                      youth
mobile
search
market



IdenBfy
"super‐influencers"
&"fans"




                        mo bileyouth .org
                        youth res ear chpar tners.com
                        mo bileyouth report.com




                                     :mindthrust

                              joseph@c ipr ut .com

   youthinsight.com
Mobile Convention Amsterdam - Youth Media - Joseph Ciprut
Mobile Convention Amsterdam - Youth Media - Joseph Ciprut

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Mobile Convention Amsterdam - Youth Media - Joseph Ciprut

  • 1. YOUTH 







MOBILE 

















TRENDS



 



2011 ‘My
phone
is
my
friend’ An extension of the persona & the key to connecting with friends Who
are
they? Market
Size How
Youth
Communicate Engagement
with How
to
Market
to
Mobile
Youth
  • 2. for
 thos e
 able
 to
 engage 
 this
 grass roots
 force. for
 those
 too
 slow 






 






 




to
 respond.
  • 3. Think
 of
 them
 as 














“OpBmizers ” 














 …an
 em erging
 genera)on 
 









of
 change
 agents … Constantly
op4mizing
their
rela4onships: 









with
friends,
brands,
even
governments! Genera4on
Y The
Z
Genera4on Screenagers Millennials Connected Einstein
Genera4on Collec4ves Nintendo Genera4on Nexters 




Mobile
is
a
key
tool
as
alterna4ves
are
just
a
click
away. One
sure
thing
can
be
observed
about
youth
behavior
by
examining they
are
basically
restless. their
interac4ons
is
that


  • 4. Their
parents
were

‘digital
 immigrants ’, they
are
‘digital
 naBves ’ 
Need
to
Con sum e 
&
Gene rate 
media. Expecta4on: Fast
 technol ogy & instant connecFon How
Mobile
Youth
communicate: 








‐
and
what
else
do
they
do
online… SMS
is
their
preferred
means
of
keeping
in
touch with
friends ‘Email
is,
like,
so
yesterday’ ‘Email
is
only
for
communicaBng 
with
older
people’
  • 5. American
teens
send
 &
 rece ive 3,339
texts
a
month. 94%
texBng

 
Teen
females:
Average
4,050 91%
take
a
picture
 63%
access
internet
 Teen
males


:
Average
2,539 61%
play
music 57%
play
a
game Age
18‐24
:
1630 1.8
Billion
mobile
accounts
held
by 5.2 
1.3
Billion
unique
mobile
youth 
(5
‐
29
yrs) Billion 3.7 Billion $
350
Billion
annual
spend 1.2
 Trillion global on
operator
services
alone! 
 global Average
age
of
geVng first
mobile
phone
: 7
  • 6. M‐ Pes a
 
 Mx it
 Yoza North
America:




105
mil lion
 /

$71
 bi l lion Europe:




280
 mi lli on
 /
 $78
 bi ll ion Asia
&
Pacific:



900
 mi lli on
 /
 $120
 bi lli on Africa
&
The
Middle
East:


180
 mi lli on
 /
 $33
 bi ll ion South
America:



180
 mi lli on
 /
 $43
 bi ll ion Over

$1
trillion
generated
from
SMS
over
the
last
decade. Youth
SMS
use
will
fall
20%
in
the
next
5
years
due
to Next
Genera)on
Messengers
like: QQ Weibo Whatsapp BBM
  • 7. Invest
in
building ARPU communiFes with
youth ARPU,
 collaboraFon GSM
Operators AcBve
Customers,
 see
success
as growth
in: Abachment
Rates ATPU 85
MB LifeBme
customer
value
+ By
2015:
750
MB Unique
value
added services
+ $22
Developed
markets $12
Emerging
markets Apps $
38
Billion
by
2015 


EVOLUTION
AMONG
MOBILE
YOUTH 1.Discovery
of
Technical
CapabiliBes 2.
CreaBng
Social
Currency
  • 8. 




THE
 ERA
 OF 
 MIND FU L
 SP END ING 15%
OF
YOUTH’S DISPOSABLE
INCOME COMPLETE
MOBILE
SPEND
IS BETWEEN
10%
(IN
DEVELOPED
MARKETS) YOUTH
SPENDING
“PIE” &
UP
TO
25%
(IN
EMERGING
MARKETS) OF

YOUTH’S
DISPOSABLE COUNTRY %
SPEND INCOME. USA 10.4% UK 13.5% CompeBBon
 is
 no Brazil 17.9% longer 
th e
 big
 categor y India 20.2% player s. S/Africa 24.0% In
2011,
youth
will
buy
more smartphones
as
a
result
of
EARNED not
BOUGHT
media. ‘social
media’ That
means
RecommendaBon
not AdverBsing
  • 9. Engagement: InteracFon Involvement InFmacy Influence 3
needs
youth
have: 1.To
feel
safe and many wants… 2.To
belong 3.
To
be
significant FIND WHAT YOUTH LOVE
  • 11. FIND WHAT YOUTH WANT. Myspace Whose space?? Too
nerdy. Secondlife?
  • 12. Three‐month
 globa l
 Alexa
 traffic
 rank 
:
 120. 73%
 of
 visits
 mul B‐pa ge #6 0
 in
 the
 US, 12
 %
 visitors
 from
 Eur ope %14
:
13‐17 %33
:
18‐24 54%
Male 46%
Female hlp://www.stumbleupon.com/ 36
%
Americans 29
%
Europeans 










browsed
mobile
web
in
December
2010 Access
through
an
applicaFon: 
34
%
Americans 
28
%

Europeans. Globally,
mobile
browsing/applicaBon
usage growing
7‐9%
  • 14. To
find
out
what
youth
want,
ask them,
observe
them. They
will
tell
you.
Honestly. 
A
 qu esFon
 to
 always
 ask
 them 
 ‐ and
 to
 yourself: 



 

How
 can
 I
 be 
more 
relevant? Get

youth
involved
 from
the
 



earliest
stages
of
the
brand:
  • 15. Concept Design Testing Production Packaging Marketing For
youth,
taking
acFon
on
behalf
of
brands
is
a Core
Value. They
gain
credibility
and
status
in
their friends’
world
by
expressing
opinions, sharing
ideas,
observaFons
and
thoughts about
brands.
  • 16. ‘AcBonab le
 insight
 generaBon ’ 


  Inte rns hips  Ethnographic
 Research  Wiki
 Based
 Pladorms  Youth
 Advis ory
 Board  Brand
 Ambas sadors 
  Conte sts  Company
Invita4ons  Facebook
 Fan
 Pages 

Facilitate
 the
 dialogue
 with
 youth Some
quick
facts:
 60
%
youth
sleep
with
 their
mobile
phones Given
the
choice
between spending
their
last
$10
on
topping up
the
phone
or
on
food,
80
% youth
would
choose
the
phone. Mobile
youth
own
2‐3 handsets,
omen
on
separate networks
to
maximize
their messaging
and
call
usage within
limited
resources.
  • 17. 3 suggestions OpBmize
your
web
site
so
it works
on
mobiles. Data
collecBon
&
analysis
of
the
 youth
mobile
search
market IdenBfy "super‐influencers"
&"fans" mo bileyouth .org youth res ear chpar tners.com mo bileyouth report.com :mindthrust joseph@c ipr ut .com youthinsight.com