Misozi Elizabeth Nyirenda has over 15 years of experience in administration, operations, procurement, and project management. She currently works as an Administration Manager for John Snow, Inc., where she oversees office administration, facilities maintenance, fleet management, and contracts. Previously, she held roles managing training activities, newspaper circulation, and vocational institution support. She has an MBA and BA in Public Administration.

1. MISOZI ELIZABETH NYIRENDA
P.O. Box 320087, Lusaka ● m_nyanga@yahoo.com ● 096 6 584978
ADMINISTRATION AND OPERATIONS SPECIALIST
PROFILE: Proven Administrative Manager with record of accomplishments in Administrative,
Logistics and Procurement procedures. Skilled in management of contracts, office
security systems, facility maintenance and quality assurance. Especially strong in
fleet management, office management and administration with vast experience
working on USAID funded programs.
Obtained an MBA and BA in Public Administration.
EXPERTISE: • USG Procurement Procedures • Supply Chain Management System
• Institutional Administration • Nation-wide Fleet Management
• Multi Contracts Management • Security Systems Administration
• Logistics • Training Administration
• Stakeholder Management • Facility Operations and Maintenance
EXPERIENCE: JOHN SNOW, INC. USAID|DELIVER PROJECT, LUSAKA – (2006 TO
DATE)
Administration Manager, 2009 to date
Reporting to the Deputy Director of Finance and Administration, was promoted to
manage office administration, operations and support internal services covering
Office Management, IT, Logistics, Security, USG guided procurement procedures,
safety and hygiene, Fleet and Contracts Management.
Key Performance Indicators:

2. • Office Management: Oversaw Office Management and supervised Office
Manager, 2 Lead Administrative Assistants and dotted line supervision of 8
Provincial Finance and Administration Officers.
• Facilities Maintenance: Ensured smooth running of office, including needed
repairs, maintenance and office cleaning.
• Procurement: Undertook the procurement of equipment and supplies in
compliance with USG and JSI procurement guidelines up to US$ 20,000.
• Fleet Management: Managed vehicle fleet usage and maintenance,
monitored the procurement and receipt of vehicles, developed vehicle
monitoring schedules and managed log sheets for vehicle usage and
maintenance.
• Logistics Management: Provided support to the lead administrative
assistants in logistics management, and planning and coordination of
transport. Coordinated all logistical support for consultants.
• Security Systems Management: Managed the installation and maintenance
of office security systems including Access Control, Emergency Exit, Fire Alarm,
Intruder Alert and Public Address System at Head Office and 8 Provincial
Offices.
• Administrative Contracts: Led in management of service contracts with
external parties including Office and Residential Lease Agreements, IT, sanitary,
and building maintenance between US$ 5,000 and US$ 10,000 in value.
• Inventory and Financial Management: Collaborated with the project
accountants to ensure that the inventory log of all assets is kept current.
Assisted the finance manager to ensure compliance with all US Government
(USG) & JSI financial management policies and regulations.
• Administrative Leadership: Supervised the administrative secretary & the
office manager to ensure availability of clerical support and ensured the creation
and maintenance of all administrative and technical files for the office.
 Human Capital Development: Assisted the deputy director, finance &
administration and HR Officer in managing and determining the staffing

3. requirements for the organization. Managed and oversaw the professional
development plans and performance reviews for the administrative team.
• Expatriate Staff Administration: Ensured that visas, residential permits,
and other legal requirements of expatriate staff and consultants are handled
appropriately.
• Support Services: Under the guidance of the Country Director, acted as
the focal point for all branding issues related to the USAID | DELIVER
PROJECT, SCMS and JSI Logistics Services and supported the production
of the Ministry of Health Newsletter.
Training Administrator, 2006 to 2009
Reporting to the Senior Training Advisor was recruited to coordinate all training
activities in the program areas of HIV/AIDS, HIV Test Kits, ARVs, Reproductive
Health and Laboratory Technology.
Key Performance Indicators:
• Training Management: In collaboration with the Administration Manager,
organized and managed training activities, meetings and conferences, ensuring
that the workshop checklist is completed for each activity. Acted as the focal point
person for all training workshops, meetings and conferences.
• Administrative Management: Supervised three Training Assistants and
performed administrative functions, including data management and
correspondence, providing oversight for the general administrative functioning of
the training department.
• Procurement: Undertook the procurement of Training Materials in compliance
with USG and DELIVER/JSI procurement guidelines;

4. • Training Materials Logistics: Ensured the quality and timely production of all
training materials, identifying vendors and carrying out quality control measures
on all materials produced. Ensured that the training materials inventory was kept
current.
• Outbound Communications: Handled all communication and
correspondence regarding workshops, ensuring an up-to-date database is
maintained of all key stakeholders and participants.
• Records and Event Scheduling: Coordinated with the Training Assistants to
create and maintain all Training files for the office. Worked with the Training
Assistants to ensure a regular update of the training Calendar both manually and
electronically for all activities.
POST NEWSPAPER – LUSAKA (2003 TO 2006)
Circulations Manager
As a member of the senior management team, opened newspaper sales offices in all
Zambian districts to ensure nation-wide circulation of newspaper.
Key Performance Indicators:
• Finance and Administration: Established administrative systems including
records management and office procedures, health and safety, and partnered
with the General Manager to establish financial policies and procedures.
• Human RESOURCE DUTIES: Assist in the recruitment activities,
orientations and annual performance assessments, Conduct interviews
,Experienced in development & periodical update of JDs, disciplinary issues
Policies/Manual development & periodic updates, Training of staff in HR related
issues, Staff development activities, recruitment efforts including:
a) short listing
b) interview scheduling

5. c) review of interview guides
d) Prepare & distribute the interview material
e) Coordinate recruitments & placement – (i.e. reference checks,
interviews, coordinating related payments, employment
agreements & offer letters)
f) In collaboration with unit heads:
g) Updates & maintenance of JDs.
h) Performance Appraisal reviews tracking
i) Lead orientation planning & staff on-boarding
j) HIV/AIDS in workplace
• Procurement: Procured office equipment, furniture and ten motor vehicles.
• Transport and Vehicle Fleet Management: Supervised usage of motor
vehicles country-wide and allocated transport to staff supervised drivers and
reconciled the fuel account and log-sheets. Oversaw newspaper deliveries for
safe arrival to destinations. Created and registered the courier service.
• Revenue Management:
o Monitored monthly sales and profit figures against budget and took corrective
actions. Retained existing business and growing market share.
o Developed annual business plans and nurtured new business relations to expand
the market base with the entire sales force.
o Monitored debtors, capital expenditure, regional sales performance and
appraisals against set budgets for strategic management purposes.
• Sales Management: Managed country-wide newspaper sales and
distribution. Worked with the Finance team to prepare annual sales budgets.
Achieved daily sales target of K1.5 billion to meet performance objectives.
• Human Resources: Managed a workforce of 31 employees in the 9 provincial
towns and major districts country-wide. Attended to staff administration including
staff welfare, recruitment process and orientations, Job Descriptions,

6. MINISTRY OF SCIENCE AND TECHNOLOGY – LUSAKA (1997 TO
2003)
Senior Planning/Procurement Officer
Was tasked to provide planning and leadership in structural rehabilitation and
upgrade programs of the Department of Technical and Vocational Training under
the Regional Technical Joint Permanent Commissions between Zambia and
neighboring countries. Responsible for Procurement for Central Office and TVTC
institutions.
Key Performance Indicators:
• Facilities Maintenance: Assessed conditions of Institutions under the
Ministry and gave recommendations to the Director Planning.
• Procurement: Handled all procurements for training institutions, following
required tender procedures as outlined by the Zambia National Tender Board.
o Member of Ministry Tender Board Committee evaluating and recommending
bidders to supply goods and services.
o Maintained records of goods and services purchased, and carried out periodical
assets verification exercises.
o Procured office supplies, equipment and furniture for head office and vocational
institutions in the ministry following Tender Board procedures.
• Ministerial Support Services: Facilitated the Minister’s visits to Institutions
under the Ministry and coordinated the Ministers affairs while on tour.
• Regional Coordination: Coordinated meetings between Zambia and
neighboring countries on Joint Permanent Commission workshops.
EDUCATION

7. • MBA, Bangalore University, 2000 – 2002, Karnataka State, India
• BA Degree - Public Administration, UNZA, 1992 -1996, Lusaka, Zambia
• Currently studying CIM with the CIM UK
REFERENCES
• Mrs. Mbaweni Mwanza, Deputy Director Finance & Administration, John Snow Inc, P.O Box
320087, Lusaka. Email: mmwanza@jsi.co.zm. Mobile: +260 0966 769 906
• Mr. Michael Phiri, General Manager, Post Newspaper Ltd, PVT Bag E 36, Lusaka. Email:
Michael@post.co.zm. Mobile: +260 0977 799430
• Ms Nylepitha B Chirambo, Assistant Director Finance, JSI/SHARe II, Inchito Complex, Plot
45/5/B, Reedbuck Road, P.O. Box 51185, Ridgeway, Lusaka. Email: pchirambo@yahoo.com.
Mobile: + 260 977 781454