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Military Recruiting Strategies

    DISCUSSION LEAD BY: RYAN STENE
        MINNESOTA RECRUITERS
       OCTOBER 2012 CONFERENCE
About Me

 Based in Minneapolis, MN
 8 years of Talent Acquisition/HR experience with over 250 F1000
    companies
   4 years with Monster
   Passion for Recruiting Productivity, Branding, Social Media and
    Recruiting Technology
   Organizer of MN Talent Advisory Board
   Speaker / Contributor at MNREC, MNTRN and others


                                                       Twitter: @MNOnlineguy
                                                    linkedin.com/in/ryanstene
Ryan Stene                               facebook.com/mntalentadvisoryboard
ryan.stene@gmail.com                                       Twitter: @MN_TAB
M : 952-381-1101                           BeKnown: beknown.com/ryan-stene
Disclaimer
POLL


 How many people have a parent or sibling in the
 military? Active or Retired?



 How many have a Military Recruiting Focus at your
 company?
Why?
Military Fast Facts

 In 2012, US Military is projected to budget $172 billion to
    support Military training
   In 2010, the Department of Defense spent $542 million on
    servicemember tuition assistance programs.
   250,000 servicemembers transition to the civilian workforce
    each year – in 2012-13 that is expected to increase by 25%
   12.5% unemployment rate in veterans returning from
    Afghanistan and Iraq
   Average tenure for military skilled employees is 8 years (4.6
    years for us citizen)
   Over half of our troops have a spouse, children, and/or an adult
    dependent on them.
   Women represent 95 percent of military spouses and 80 percent
    are younger than the age of 35
Why Recruit for Military?

 According to the U.S. Department of Labor Veterans’ Employment and Training
                   Service, here are the top reasons to hire vets.

1.    Accelerated learning curve
2.    Leadership
3.    Teamwork
4.    Diversity Inclusion in action
5.    Efficient performance under pressure
6.    Respect for procedures
7.    Technology and globalization
8.    Integrity
9.    Conscious of health and safety standards
10.   Triumph over adversity
11.   Tax Credits
12.   Background Checks and Security Clearances
13.   Government Paid Relocation Assistance
14.   Work Ethic
VOW to Hire Heroes Act

 FACT SHEET: The VOW To Hire Heroes Act


 Tax credit of up to $5,600 for hiring veterans who
 have been looking for a job for more than six
 months, as well as a $2,400 credit for veterans who
 are unemployed for more than 4 weeks, but less than
 6 months.

 Tax credit of up to $9,600 for hiring veterans with
 service-connected disabilities who have been looking
 for a job for more than six months.
Talent Pool of over 10 Million Members
Top Military Employers

                                        Top MN Military Employers
                                         US Bank #72
                                         XCEL Energy #99




http://www.gijobs.com/2012Top100.aspx
Top Military Career Sites


             Site                 Monthly Visitors   Site Internet Rank
 Military.com
                                     10,000,000             646
 www.military.com
 VA Jobs**
                                     3,941,323              441
 www.va.com/jobs
 USAJobs
                                       73,163               NA
 www.usajobs.gov
 Recruit Military
                                       50,203             39,927
 www.recruitmilitary.com
 MilitaryHire                          9,958
                                                          148,754
 www.militaryhire.com
 VetJobs
                                       14,847             106,815
 www.vetjobs.com


*According to compete.com
**VA Jobs refers you to other career sites
Areas of Expertise
Degree of Difficulty for Hiring
Jobs with Military Skill Sets
SHRM Survey

- 69% agreed that they need more tools to recruit for
    Veterans
-    74% agreed that Veterans skills would help in the
    workplace BUT they don’t know how to recruit them
-   60% don’t know how to translate Military skills to civilian
    roles
-   88% believe that it is the “right thing to do” and make an
    honest effort to recruit Military candidates
-   96% listed the following qualities of military candidates:
    Responsible, Ability to Multitask, leadership, desire
    to accomplish tasks under pressure, great at
    problem solving
How?
The Challenge

 Military Skills are difficult to translate to Civilian
  role
 Resumes are poorly formatted
 Military candidates are unprepared for job search or
  interview process
Where do I start?

1. DESIGN A STRATEGY AND GATHER INTEL
2. CREATE CONTENT AND EDUCATE THE
     WORKPLACE
3.   ACTIVELY RECRUIT VETERANS, WOUNDED
     WARRIORS AND MILITARY SPOUSES
4.   HIRE QUALIFIED VETERANS AND LEARN HOW
     TO ACCOMMODATE WOUNDED WARRIORS
5.   PROMOTE WITHIN THE WORKPLACE TO GROW
     AND RETRAIN
6.   TOOLS AND RESOURCES
Design a Strategy and Gather Intel

• BUILD A INTERNAL TEAM – DO YOU HAVE VETERANS
CURRENTLY EMPLOYED? IS THE PROGRAM BACK BY
THE EXECS?

• BECOME FAMILIAR WITH THE BENEFITS OF HIRING
TRANSITIONING SERVICE MEMBERS, VETERANS AND
WOUNDED WARRIORS

• LEARN ABOUT TAX INCENTIVES ASSOCIATED WITH
THE HIRING OF VETERANS AS WELL AS DISABLED
VETERANS

• PLAN FOR RESULTS: START WITH THE BASICS
Strategy

Things to Consider when developing a strategy and
 finding a partner:

 Reach
 Experience
 Breadth & Depth of Solutions
   Media, Technology, Expos or Career Fairs, Resume Database,
    Postings
 Seeker Activities
   Career Fairs, Online events and content for seekers
Create Content and Educate the
                   Workplace

• CREATE A THEME – MAKE IT RESONATE
•D O E S Y O U R C A R E E R S I T E H A V E A V E T E R A N F O C U S ?
• WHAT IS THE APPLICATION PROCESS LIKE FOR A
VETERAN?
• CROSS REFERENCE THEIR SKILLS TO YOUR NEEDS
• MAKE IT EASY TO CONNECT WITH VETERAN
RECRUITING TEAM
• LIST UP COMING CAREER FAIRS
• BE A SHOWOFF! –
PARTNERSHIPS, AWARDS, STATS, PR
• BUILD A RELATIONSHIP – TALENT COMMUNITY
JUST FOR MILITARY
Create A Theme

 You’ll Find Challenging       You’ll find challenging
 Work (Military)               Work (civilian)

 “An Army of One”               You’ll be part of an elite
 "The few, the proud“              group
                                   You’ll find challenging work
 "Accelerate your life"
                                   You’ll receive training / gain
 "It's not just a job, it's
                                    skills that will improve your
  an adventure"                     life
 "Be all you can be"              Your work will have an
 "We're looking for a              impact on others
  few good men"                    You’ll experience great
                                    camaraderie
Best in Class - Themes
Best In Class - Messaging




http://www.youtube.com/watch?v=j6LyNmOMRtY&feature=colike
Actively Recruit Veterans and
              Spouses
• UPDATE JOB CONTENT TO REFLECT MILITARY
FOCUS INCLUDING JOB REQUIREMENTS
• USE INTERNSHIPS AS A WAY TO PROMOTE FOR
LACK OF EXPERIENCE OR DEGREE
• ACCESS CREDIBLE RESOURCES TO HELP YOU
LOOK FOR QUALIFIED VETERANS AND
WOUNDED WARRIORS WHO ARE SEEKING
EMPLOYMENT
• USE SOCIAL MEDIA TO PROMOTE YOUR
OPPORTUNITIES & VALUES
• GO WHERE THE TALENT IS
Strategy Focus
Veteran Job Channel

 Average 300K unique
    visitors
   1.1 million page-views
    per month
   Average 300K job
    searches per month
   Over 1 million
    resumes with military
    service
   Over 800K active
    resumes with
    security clearance
Precision Targeting Media
Recruiting for Spouses

• shopped online in the
last six months



• are grocery decision-
makers



• have social networking
profiles


• are employed
HIRE Qualified Veterans and Learn how
   to ACCOMMODATE Wounded Warriors

• CREATE A SPECIFIC ON-BOARDING PROCESS FOR
VETERAN NEW HIRES
• BUILD THE RELATIONSHIP / CHECK -IN MEETINGS
• HAVE AN ORG CHART TO ALLOW THEM TO LEARN
THE HIERARCHY
• MAKE IT CLEAR TO THE VETERAN (NEW HIRE)
HOW THEIR WORK WILL FIT INTO THE COMPANY'S
PLAN FOR SUCCESS.
• VETERANS UNDERSTAND AND RESPECT HOW THE
WORK THEY DO HELPS TO ACCOMPLISH THE
OVERALL MISSION
What is the “Applicant Experience” When
        Veterans Visit your Career Website?


 Can they “find” themselves on the home page?
 Do they get the sense they could have a place in your
    organization?
   Can they see examples of people just like them who
    have successful careers in your company?
   Partner with Official wounded warrior programs
   Create specific veteran interview questions
   Include Veteran employees in the interview schedule
Promote within workplace to grow and retrain

 Place a value on military service (Vet of the Month)
 Develop and promote peer mentorships in the
    workplace - Vet to Vet
   Practice Veterans appreciation and promote a
    Veteran-friendly workplace
   Recognize that military families may have different
    needs than civilian families
   Have a special Veteran Referral Program
   Support of the Guard and Reserve
Best in Class Example
Things to Consider for Your Career Site
Military Skills Translator
TOOLS and RESOURCES

• AMERICA'S HEROES AT WORK LINKEDIN GROUP
• NATIONAL RESOURCE DIRECTORY FACEBOOK
PAGE
• NATIONAL CENTER FOR PTSD
• U.S. DEPARTMENT OF LABOR ELAWS ADVISOR
UPDATES
• U.S. DEPARTMENT OF LABOR E -MAIL ALERTS
• EMPLOYING MILITARY PERSONNEL AND
RECRUITING VETERANS
• GI JOBS.COM
• BLS MILITARY DATA
• MILITARY.COM
Veteran State By State Stats




SOURCE: U.S. CENSUS BUREAU, 2010 AMERICAN COMMUNITY SURVEY 1-YEAR ESTIMATES
What should I do next?

 Small Organization
   Understanding your current openings

   Define your goal (# of hires, internal champions, etc)

   Create a strategy

   Small amount of Military Targeting

 Medium Organization
   Create separate section on your careers site

   Create a internal Veteran Focus group

   Create a referral program for veteran hiring

   Have special content and marketing for Veterans and expand to other business lines

 Large Organization
   Expand your strategy to social media with separate FB/Twitter/LI pages

   Acquire a Military Skills Translator – for medium size as well

   Have a budget and group dedicated to Military hiring

   Attend events and tradeshows

 Embrace it and Accomplish the goals you put in place
Thank You


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Military Recruiting

  • 1. Military Recruiting Strategies DISCUSSION LEAD BY: RYAN STENE MINNESOTA RECRUITERS OCTOBER 2012 CONFERENCE
  • 2. About Me  Based in Minneapolis, MN  8 years of Talent Acquisition/HR experience with over 250 F1000 companies  4 years with Monster  Passion for Recruiting Productivity, Branding, Social Media and Recruiting Technology  Organizer of MN Talent Advisory Board  Speaker / Contributor at MNREC, MNTRN and others Twitter: @MNOnlineguy linkedin.com/in/ryanstene Ryan Stene facebook.com/mntalentadvisoryboard ryan.stene@gmail.com Twitter: @MN_TAB M : 952-381-1101 BeKnown: beknown.com/ryan-stene
  • 4. POLL  How many people have a parent or sibling in the military? Active or Retired?  How many have a Military Recruiting Focus at your company?
  • 6. Military Fast Facts  In 2012, US Military is projected to budget $172 billion to support Military training  In 2010, the Department of Defense spent $542 million on servicemember tuition assistance programs.  250,000 servicemembers transition to the civilian workforce each year – in 2012-13 that is expected to increase by 25%  12.5% unemployment rate in veterans returning from Afghanistan and Iraq  Average tenure for military skilled employees is 8 years (4.6 years for us citizen)  Over half of our troops have a spouse, children, and/or an adult dependent on them.  Women represent 95 percent of military spouses and 80 percent are younger than the age of 35
  • 7. Why Recruit for Military? According to the U.S. Department of Labor Veterans’ Employment and Training Service, here are the top reasons to hire vets. 1. Accelerated learning curve 2. Leadership 3. Teamwork 4. Diversity Inclusion in action 5. Efficient performance under pressure 6. Respect for procedures 7. Technology and globalization 8. Integrity 9. Conscious of health and safety standards 10. Triumph over adversity 11. Tax Credits 12. Background Checks and Security Clearances 13. Government Paid Relocation Assistance 14. Work Ethic
  • 8. VOW to Hire Heroes Act  FACT SHEET: The VOW To Hire Heroes Act  Tax credit of up to $5,600 for hiring veterans who have been looking for a job for more than six months, as well as a $2,400 credit for veterans who are unemployed for more than 4 weeks, but less than 6 months.  Tax credit of up to $9,600 for hiring veterans with service-connected disabilities who have been looking for a job for more than six months.
  • 9. Talent Pool of over 10 Million Members
  • 10. Top Military Employers Top MN Military Employers  US Bank #72  XCEL Energy #99 http://www.gijobs.com/2012Top100.aspx
  • 11. Top Military Career Sites Site Monthly Visitors Site Internet Rank Military.com 10,000,000 646 www.military.com VA Jobs** 3,941,323 441 www.va.com/jobs USAJobs 73,163 NA www.usajobs.gov Recruit Military 50,203 39,927 www.recruitmilitary.com MilitaryHire 9,958 148,754 www.militaryhire.com VetJobs 14,847 106,815 www.vetjobs.com *According to compete.com **VA Jobs refers you to other career sites
  • 13. Degree of Difficulty for Hiring
  • 14. Jobs with Military Skill Sets
  • 15. SHRM Survey - 69% agreed that they need more tools to recruit for Veterans - 74% agreed that Veterans skills would help in the workplace BUT they don’t know how to recruit them - 60% don’t know how to translate Military skills to civilian roles - 88% believe that it is the “right thing to do” and make an honest effort to recruit Military candidates - 96% listed the following qualities of military candidates: Responsible, Ability to Multitask, leadership, desire to accomplish tasks under pressure, great at problem solving
  • 16. How?
  • 17. The Challenge  Military Skills are difficult to translate to Civilian role  Resumes are poorly formatted  Military candidates are unprepared for job search or interview process
  • 18. Where do I start? 1. DESIGN A STRATEGY AND GATHER INTEL 2. CREATE CONTENT AND EDUCATE THE WORKPLACE 3. ACTIVELY RECRUIT VETERANS, WOUNDED WARRIORS AND MILITARY SPOUSES 4. HIRE QUALIFIED VETERANS AND LEARN HOW TO ACCOMMODATE WOUNDED WARRIORS 5. PROMOTE WITHIN THE WORKPLACE TO GROW AND RETRAIN 6. TOOLS AND RESOURCES
  • 19. Design a Strategy and Gather Intel • BUILD A INTERNAL TEAM – DO YOU HAVE VETERANS CURRENTLY EMPLOYED? IS THE PROGRAM BACK BY THE EXECS? • BECOME FAMILIAR WITH THE BENEFITS OF HIRING TRANSITIONING SERVICE MEMBERS, VETERANS AND WOUNDED WARRIORS • LEARN ABOUT TAX INCENTIVES ASSOCIATED WITH THE HIRING OF VETERANS AS WELL AS DISABLED VETERANS • PLAN FOR RESULTS: START WITH THE BASICS
  • 20. Strategy Things to Consider when developing a strategy and finding a partner:  Reach  Experience  Breadth & Depth of Solutions  Media, Technology, Expos or Career Fairs, Resume Database, Postings  Seeker Activities  Career Fairs, Online events and content for seekers
  • 21. Create Content and Educate the Workplace • CREATE A THEME – MAKE IT RESONATE •D O E S Y O U R C A R E E R S I T E H A V E A V E T E R A N F O C U S ? • WHAT IS THE APPLICATION PROCESS LIKE FOR A VETERAN? • CROSS REFERENCE THEIR SKILLS TO YOUR NEEDS • MAKE IT EASY TO CONNECT WITH VETERAN RECRUITING TEAM • LIST UP COMING CAREER FAIRS • BE A SHOWOFF! – PARTNERSHIPS, AWARDS, STATS, PR • BUILD A RELATIONSHIP – TALENT COMMUNITY JUST FOR MILITARY
  • 22. Create A Theme You’ll Find Challenging You’ll find challenging Work (Military) Work (civilian)  “An Army of One”  You’ll be part of an elite  "The few, the proud“ group  You’ll find challenging work  "Accelerate your life"  You’ll receive training / gain  "It's not just a job, it's skills that will improve your an adventure" life  "Be all you can be"  Your work will have an  "We're looking for a impact on others few good men"  You’ll experience great camaraderie
  • 23. Best in Class - Themes
  • 24. Best In Class - Messaging http://www.youtube.com/watch?v=j6LyNmOMRtY&feature=colike
  • 25. Actively Recruit Veterans and Spouses • UPDATE JOB CONTENT TO REFLECT MILITARY FOCUS INCLUDING JOB REQUIREMENTS • USE INTERNSHIPS AS A WAY TO PROMOTE FOR LACK OF EXPERIENCE OR DEGREE • ACCESS CREDIBLE RESOURCES TO HELP YOU LOOK FOR QUALIFIED VETERANS AND WOUNDED WARRIORS WHO ARE SEEKING EMPLOYMENT • USE SOCIAL MEDIA TO PROMOTE YOUR OPPORTUNITIES & VALUES • GO WHERE THE TALENT IS
  • 27. Veteran Job Channel  Average 300K unique visitors  1.1 million page-views per month  Average 300K job searches per month  Over 1 million resumes with military service  Over 800K active resumes with security clearance
  • 29. Recruiting for Spouses • shopped online in the last six months • are grocery decision- makers • have social networking profiles • are employed
  • 30. HIRE Qualified Veterans and Learn how to ACCOMMODATE Wounded Warriors • CREATE A SPECIFIC ON-BOARDING PROCESS FOR VETERAN NEW HIRES • BUILD THE RELATIONSHIP / CHECK -IN MEETINGS • HAVE AN ORG CHART TO ALLOW THEM TO LEARN THE HIERARCHY • MAKE IT CLEAR TO THE VETERAN (NEW HIRE) HOW THEIR WORK WILL FIT INTO THE COMPANY'S PLAN FOR SUCCESS. • VETERANS UNDERSTAND AND RESPECT HOW THE WORK THEY DO HELPS TO ACCOMPLISH THE OVERALL MISSION
  • 31. What is the “Applicant Experience” When Veterans Visit your Career Website?  Can they “find” themselves on the home page?  Do they get the sense they could have a place in your organization?  Can they see examples of people just like them who have successful careers in your company?  Partner with Official wounded warrior programs  Create specific veteran interview questions  Include Veteran employees in the interview schedule
  • 32. Promote within workplace to grow and retrain  Place a value on military service (Vet of the Month)  Develop and promote peer mentorships in the workplace - Vet to Vet  Practice Veterans appreciation and promote a Veteran-friendly workplace  Recognize that military families may have different needs than civilian families  Have a special Veteran Referral Program  Support of the Guard and Reserve
  • 33. Best in Class Example
  • 34. Things to Consider for Your Career Site
  • 36. TOOLS and RESOURCES • AMERICA'S HEROES AT WORK LINKEDIN GROUP • NATIONAL RESOURCE DIRECTORY FACEBOOK PAGE • NATIONAL CENTER FOR PTSD • U.S. DEPARTMENT OF LABOR ELAWS ADVISOR UPDATES • U.S. DEPARTMENT OF LABOR E -MAIL ALERTS • EMPLOYING MILITARY PERSONNEL AND RECRUITING VETERANS • GI JOBS.COM • BLS MILITARY DATA • MILITARY.COM
  • 37. Veteran State By State Stats SOURCE: U.S. CENSUS BUREAU, 2010 AMERICAN COMMUNITY SURVEY 1-YEAR ESTIMATES
  • 38. What should I do next?  Small Organization  Understanding your current openings  Define your goal (# of hires, internal champions, etc)  Create a strategy  Small amount of Military Targeting  Medium Organization  Create separate section on your careers site  Create a internal Veteran Focus group  Create a referral program for veteran hiring  Have special content and marketing for Veterans and expand to other business lines  Large Organization  Expand your strategy to social media with separate FB/Twitter/LI pages  Acquire a Military Skills Translator – for medium size as well  Have a budget and group dedicated to Military hiring  Attend events and tradeshows  Embrace it and Accomplish the goals you put in place