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Marketing in the Mobile World
AdReaction 2012

                                                       FAVORABILITY TOWARD MOBILE ADS VARIES AROUND THE WORLD



      MY MOBILE
                                                                                                                            Europe                                                %
      DEVICE...
                                                                                                                            Italy                                                 19
                                                                                                                            Turkey                                                17

                        65%                                                                                                 UK
                                                                                                                            Germany
                                                                                                                            France
                                                                                                                                                                                  14
                                                                                                                                                                                  13
                                                                                                                                                                                  13

                        agree                                                                                               Spain                                                 12


      makes me efficient

                                                           North & South America %
                        60%                                Brazil
                                                           Mexico
                                                                                          23
                                                                                          19

                        agree                              USA
                                                           Canada
                                                                                          11
                                                                                          11
                                                                                                                                                                                                  Asia
                                                                                                                                                                                                  India
                                                                                                                                                                                                                                                               %
                                                                                                                                                                                                                                                               43
                                                                                                                                                                                                  China                                                        22
      and is indispensable




                                                                                                                                                           Africa                                          %
                                                                                                                                                           Kenya                                           48
                                                                                                                                                           Nigeria                                         48
                                                                                                                                                           South Africa                                    30
                                      I take my smartphone
                                      everywhere; life
                                      collapses if I forget it!

                                                                                                         MOBILE ADS HAVE 3 — 4X MORE
                                                                                                         IMPACT THAN ONLINE ADS...




   1.5
                                                                                                          BUT ATTITUDES TOWARD MOBILE ADS ARE NOT
   HUGE OPPORTUNITY
   FOR GROWTH...                                                                                          YET FAVORABLE COMPARED WITH OTHER MEDIA

                                                                                                    51%          51%         50% 48%
                                                                                                                                     47% 45%

                                                                                                                                                                                               36% 36%
                                                                                                                                                                                                                                       33%
                                        ...smartphones & tablets
                                                                                                                                       Billboard/Outdoor




                                                                                                                                                                                                                                       Networking sites




                                                                                                                                                                                                                                                          23%
                                                                                                                                                                                              (website display)

                                                                                                                                                                                                                     Brand websites/




                                        will be installed globally
                                                                                                                                                                                                                                       Social Media &
                                                                                                                                                                               Opt-in-email




    BILLION
                                        by mid 2013, overtaking
                                                                                                                                                                  Newspaper




                                                                                                                                                                                                                     microsites
                                                                                                  Television




                                                                                                                            Magazine




                                        laptops and PCs*
                                                                                                                                                                                                                                                          Mobile
                                                                                                                                                                                              Online
                                                                                                                 Radio




                                        *Source: Morgan Stanley Research




                                                                                                                                                                         35%
  ON MOBILE, CONSUMERS MOST WANT TO HEAR FROM:


                                                                                                                         31%
                  37                                                                                               Banks &

            On       %                    32%
                                                                                                               Financial Services
                 lin
                    eR
                      et a
                             il        Newspapers
                                       & Magazines
                                                                              32%
                                                                           Local Restaurants


                                                                                                                                                                      Of users said that receiving
                                                                                                                                                                      deals or promotions on
                                                                                                                                                                      mobile improve their opinion
                                        27%
                                        et a i l S
                                                  tores                                      es                                                                       of the brand.
            31%                        R                                                irlin
                                                                              26%
                                                                                      A
          Technology
                                                                                                                         26%
                                                                                                                         Hotels




                    The ad gives me something, not just
                    trying to sell me.                                                                                                                                 9858 0113 3788 2355 0467 5920 55




                                                                                                                                                                        MOBILE ADS DRIVE
                                                                                                                                                                        CONSUMERS TO
              PREFERRED MOBILE AD FORMATS                                                                                                                               MOBILE WEBSITES
                                                 Social media news feed posts 35%
                                                                                                                                                                        & SEARCH



                                                                                                                                                                        33%
                                  Mobile search ads 25%

                             Augmented reality 24%

                      Mobile display ads 23%

                                      SMS text 23%
                                                                                                                                                                         Visited
                                                                                                                                                                         the brand’s
                                  In-app ads 21%                                                                                                                         website



                                                                                                                                                                        31%
                                                                                                                                                                         Searched for
                                                                                                                                                                         the brand on
              With my tablet I have more freedom.                                                                                                                        the internet




  TOP 5 THINGS THAT MAKE                                                                                           TOP 5 THINGS THAT MAKE
  A GOOD APP                                                                                                       A GOOD MOBILE WEBSITE



 59%                                                                                                             64%
                   54%                                                                                                                 53%
                                     47%                                                                                                                                      47%
                                                          38% 36%
                                                                                                                                                                                                           32%
                                                                                                                                                                                                                                               25%



   Free to          Quick to          Doesn’t              Works for           Clearly                               Loads              Displays                              Easy to                             Easier to                      Different
  download          download           Crash              all software        explains                              quickly            clearly on                             find via                            use than                      features to
                                                            versions          updates                                                    mobile                               mobile                              desktop                         regular
                                                                                                                                         device                                search                              website                        website




                             Their app was like eye candy. I would seriously consider
                             getting a membership based on how cool their app was,
                             it made it so easy to shop.




Source: Millward Brown Global AdReaction Study, November 2012

Integrated analyses from Millward Brown, Dynamic Logic
and Firefly Millward Brown

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Mobile Marketing Varies Around the World

  • 1. Marketing in the Mobile World AdReaction 2012 FAVORABILITY TOWARD MOBILE ADS VARIES AROUND THE WORLD MY MOBILE Europe % DEVICE... Italy 19 Turkey 17 65% UK Germany France 14 13 13 agree Spain 12 makes me efficient North & South America % 60% Brazil Mexico 23 19 agree USA Canada 11 11 Asia India % 43 China 22 and is indispensable Africa % Kenya 48 Nigeria 48 South Africa 30 I take my smartphone everywhere; life collapses if I forget it! MOBILE ADS HAVE 3 — 4X MORE IMPACT THAN ONLINE ADS... 1.5 BUT ATTITUDES TOWARD MOBILE ADS ARE NOT HUGE OPPORTUNITY FOR GROWTH... YET FAVORABLE COMPARED WITH OTHER MEDIA 51% 51% 50% 48% 47% 45% 36% 36% 33% ...smartphones & tablets Billboard/Outdoor Networking sites 23% (website display) Brand websites/ will be installed globally Social Media & Opt-in-email BILLION by mid 2013, overtaking Newspaper microsites Television Magazine laptops and PCs* Mobile Online Radio *Source: Morgan Stanley Research 35% ON MOBILE, CONSUMERS MOST WANT TO HEAR FROM: 31% 37 Banks & On % 32% Financial Services lin eR et a il Newspapers & Magazines 32% Local Restaurants Of users said that receiving deals or promotions on mobile improve their opinion 27% et a i l S tores es of the brand. 31% R irlin 26% A Technology 26% Hotels The ad gives me something, not just trying to sell me. 9858 0113 3788 2355 0467 5920 55 MOBILE ADS DRIVE CONSUMERS TO PREFERRED MOBILE AD FORMATS MOBILE WEBSITES Social media news feed posts 35% & SEARCH 33% Mobile search ads 25% Augmented reality 24% Mobile display ads 23% SMS text 23% Visited the brand’s In-app ads 21% website 31% Searched for the brand on With my tablet I have more freedom. the internet TOP 5 THINGS THAT MAKE TOP 5 THINGS THAT MAKE A GOOD APP A GOOD MOBILE WEBSITE 59% 64% 54% 53% 47% 47% 38% 36% 32% 25% Free to Quick to Doesn’t Works for Clearly Loads Displays Easy to Easier to Different download download Crash all software explains quickly clearly on find via use than features to versions updates mobile mobile desktop regular device search website website Their app was like eye candy. I would seriously consider getting a membership based on how cool their app was, it made it so easy to shop. Source: Millward Brown Global AdReaction Study, November 2012 Integrated analyses from Millward Brown, Dynamic Logic and Firefly Millward Brown