MICHAEL C. MARKHAM
41774 NW Oak Way / Banks, OR 97106 / (503) 206-1116 / mcm11@frontier.com
PROGRAM MANAGER TRAINING & EVENTS
Results-oriented professional with 25+ years’ experience leading training programs and performance-based initiatives to support
customers and marketing functions around the world. Expert diagnostic and needs assessment skills to identify and resolve
performance / training issues, presenting cost-effective solutions appropriate for organization’s size, scope, and mission. Particularly
effective developing and implementing technology training / performance-based plans to facilitate understanding critical to meeting
organizational learning requirements. Successful leveraging key relationships to achieve aggressive training and performance
goals. Well-versed reorganizing, streamlining, and strengthening training programs to capitalize on efficiencies and cost reductions.
CORE LEADERSHIP COMPETENCIES
• Program & Project
Management
• Global Training & Marketing
Programs
• Curriculum Development
• Classroom Facilitation • Event Planning & Coordination • Marketing Communications
• Training Needs Assessment • Web & Computer-Based Training • Performance-Based
Management
PROFESSIONAL EXPERIENCE
Event Program Manager, Intel Corporation, Hillsboro, OR 2000 – Present
Selected to manage and direct training programs, tradeshows, and seminars in support of marketing and customer functions for a
billion dollar semiconductor firm. Facilitate major projects with several subcontractors and outside agencies. Influence channel
resale partners with collateral and strategies to drive sales. Implement a large-scale series of webinars delivered world-wide
targeted at finding and educating new customers on new and updated products and technologies. Develop launch strategies for
new and refreshed products. Review and evaluate the effectiveness of training content and objectives, ensuring training programs
are aligned with customer requirements. Selected Highlights:
• Boosted sales by designing and implementing web-based training programs to educate channel sales team and retail
customers on both wireless/wireline LAN products.
• Generated $90 million in qualified leads by designing and developing a “Roadshow Seminar Series” for 3 consecutive years
including content, logistics, and an invitation & registration system that enabled 3,000+ people to attend across 23 cities
worldwide.
• Managed and produced over 230 webinars viewed live and on-demand by over 20,000 attendees world-wide and brought in
over 15,000 business leads.
• Captured new business on a consistent basis by launching an onsite training program to deliver seminars and demonstrations
to customers via an online invitation and registration system.
• Established and maintained a “Speakership Program” that generated more than 100 technical speakerships at conferences
throughout the world each year.
• Oversaw $1.5 million dollar budget to build and coordinate a successful and innovative booth and sponsorship presence at
large and medium sized conferences and events critical to targeting and attracting diverse audiences.
• Oversaw logistics and placement of up to 25 demos for the very popular Technology Showcase - Intel Developers Forum.
Senior Instructional Systems Designer, RWD Technologies, Idaho Falls, ID 1999 – 2000
Led analysis, design, and development of high quality training and performance improvement projects to support customers
including Hewlett-Packard, AutoDesk, Fujitsu, and the Lawrence Livermore National Laboratory. Created company training policy
and procedures. Prepared and delivered training via CD-ROM and Internet media platforms. Conferred with stakeholders to identify
training needs based on processes, changes, and other factors. Selected Highlights:
• Prepared certification examinations for various vendors that were part of an e-commerce certification website.
• Developed and implemented media training programs to facilitate the understanding and adoption of new technology
curriculum.
Principle Instructional Technologist, Idaho National Laboratory, Idaho Falls, ID 1991 – 1999
Directed the design, development, and implementation of nationwide training and performance-based programs and workshops for
Department of Energy and related contractors. Selected Highlights:
• Oversaw budgets of $300,000+ to design and execute cutting-edge Internet and technology-based training products and
services to improve and maximize knowledge and performance for the Department of Energy.
• Reduced training costs by 40% by rolling out cost-effective instructor training initiatives (“Train the Trainer”) across
organization.
EDUCATION
• Master of Science in Instructional Technology, Utah State University, Logan, UT

• Bachelor of Arts in Communications (Media Design & Research), Brigham Young University, Provo, UT