1. Mikaela L. Wendel
8136 N Elmwood Ave
Kansas City, MO
(816) 489-6244 mikaela.wendel@cerner.com
ACADEMIC CREDENTIALS:
Kearney Senior High* 2012 Graduate
Park University* Dean’s List* Presidential Scholarship* Organizational Communications Major,
English Minor* 2015 Graduate
Study Abroad: Italy 2015
Overall GPA: 3.46
Related Coursework: Human Resources, Internal Communications, Communications in
Leadership, Marketing, Public Relations, Recruiting, Personal Communications
Experienced in Word, PowerPoint, Outlook, and Excel
PROFESSIONAL EXPERIENCE:
*CERNER CORPORATION* 07/2015- CURRENT
SYSTEM ANALYST
RadNet System Analyst: Completed configuration build for Cerner clients that utilize Cerner
radiology software. Ensured accuracy and functionality. Troubleshot errors in client domains.
Performed automated build when available to reduce time and improve productivity. Remained
billable an average of 98%.
Meeting Coordinator: Facilitated weekly meetings with consultants to ensure expectations were
met and transparency with the process was achieved.
Mentor: Trained new associate during associate’s first weeks and was available for continued
guidance when needed. Connected with mentee outside of regular business hours as needed due
to time difference between US and India.

2. Knowledge Transfer: Facilitated training for coworkers in multiple departments. Answered
questions about the build and ensured understanding from the class.
Conversion Support: Supported events where client was converting to Cerner’s technology for
the first time. Addressed domain issues that would occur. Provided consistent communication
during these events.
*MAZUMA CREDIT UNION* 08/2014-07/2015
UNIVERSAL AGENT III
Customer Service: Interacted with members on daily basis to better understand financial needs.
Sales: Sold bank products such to customers based on needs. Able to work through multiple
different products and scenarios to ensure the customer’s needs are met in the best way possible.
Balanced multiple tasks and member needs at a time.
Teller: Ran transactions through the teller line. Able to make payments, deposits, withdrawals,
load cards, etc.
Consumer Lender: Experienced in loans such as home equity, auto, unsecured loans and lines
of credit. Booked an average of $110,000 in loans each month.
Accountant Executive: Opened new accounts for members. Matched members with the best
accounts for their needs (i.e. interest bearing, most liquid, etc.).
Marketing: Coordinated marketing in branch. Kept all marketing in compliance and visually
appealing. Analyzed trends from previous marketing strategies to make decisions in future plans.
Communications: Created emails and documents to pass out to branch with information on new
technology and procedures. Was available to coworkers for assistance. Communicated with
different back office departments to ensure new procedures and systems were effective and
running smoothly.
Technology Feedback: Provided feedback and assisted in trouble shooting when introducing
new technology in the branch. Made myself available to my department as well as HR and tech
support to ensure everything was running smoothly.
Notary Public: Certified to witness signatures on legal documents.
*US BANK* 07/2013-07/2014
BANKER
Customer Service: Interacted with customers on daily basis to better understand financial needs.

3. Sales: Sold bank products such to customers based on needs. Ranked in top 5 out of the district
consistently out of 50 bankers.
Teller: Ran transactions through the teller line. Made payments, deposits, withdrawals, load
cards, western union, etc.
Consumer Lender: Experienced in loans such as home equity, auto, and unsecured loans and
lines of credit.
Small Business Lender: Experienced in loans for small business customers such as unsecured
lines of credit and equipment finance.
Mentor: Trained new employee on teller line and in compliance. Ensured that new hire was
ready to work out of a drawer by day 10 of her training.
Marketing: Coordinated marketing in branch. Kept all marketing in compliance and visually
appealing. Analyzed trends from previous marketing strategies to make decisions in future plans.
Reports: Ran daily tracking reports for the branch to send to the district manager.
Auditing: Audited teller drawers on a regular basis. Researched branch outages.
NMLS Certified: Certified to discuss mortgage and home equity loans.
Notary Public: Certified to witness signatures on legal documents.
VOLUNTEER WORK:
KC Pet Project: Foster dogs. Photograph dogs for online bios. Walk dogs and show to potential
adopters.
Kansas City Clothing Company: Donated time for photoshoot and editing for charity campaign
where 50% of profit was donated to Supporting Kids Foundation.

4. REFERENCES MADE AVAILABLE UPON REQUEST